Registration and Morning Refreshments

Grand Ballroom Lobby

Opening Remarks

Grand Ballroom 3 – 5

Chris Estes, Chief Information Officer, State of North Carolina

Opening Keynote – Find Your Voice

Grand Ballroom 3 – 5

Jim Meskimen, Master Impressionist and Communication Coach

Today’s culture emphasizes the value of teamwork and collaboration, sometimes at the expense of the individual. This is particularly true in the IT arena where you can sometimes find yourself stereotyped, or even worse, not taken seriously by potential stakeholders. What good are insights and solutions if your words get lost in the crowd? You need to make sure that you’re heard! Jim Meskimen has spent the past 30 years studying the most famous, creative and interesting people in modern times. In this fascinating and hilarious session, Jim discusses – and illustrates – the traits and methods used by some of the best and most charismatic communicators in the world. Don’t settle for being “one of the crowd”. YOU have a unique identity. YOU have a voice!

Break

Grand Ballroom Lobby

Concurrent Sessions

Meeting the Escalating Demands of Mobile Device Proliferation

Grand Ballroom 1/2

Smartphones are increasingly replacing computers, televisions, landlines, game consoles, GPS devices, and live personal interaction. Smartphone addiction has even been labelled an official syndrome: “nomophobia”. Needless to say, this puts pressure on government agencies to innovate by accurately – and proactively – envisioning the evolving needs and demands of citizens and employees. This session takes a look at effective tools, policies and approaches.

Mike Bass, Customer Services Manager, Wake County Government

John Finucane, Product Manager, Business Solutions, US Cellular

What Does the Cloud Really Entail Today?

Boxwood/Dogwood

Back in the early days, the Cloud was merely a way to share information. Today, almost anything can be delivered via the Cloud “as a service”: software, infrastructure, storage, platforms, data, you name it. The possibilities and configurations are endless. This session explores the nature of consumption-based computing today and what it means to government organizations.

Tony R. Encinias, Vice President – Public Sector Strategy, ViON

Jeff Katzen, Director of Cloud Practice, CenturyLink

How to Develop a Cyber-Capable Workforce

Capital Ballroom Salon A/B

The IT landscape is changing, particularly for managers. Trends like mobility, cloud, citizen engagement, analytics and managed services are all game-changers for cybersecurity. Organizational survival depends on everyone playing a role, not just security specialists. This session focuses on identifying, developing, recruiting and retaining the cybersecurity skills needed by tomorrow's IT workforce.

Bill Chu, Principal Investigator, Carolina Cyber-defender Scholarship, University of North Carolina – Charlotte

Michael Marlowe, Managing Director/Director of Government Relations, Automation Federation

Bill Newhouse, Coordinator, National Initiative for Cybersecurity Education (NICE) and Cybersecurity Research & Development, National Institute of Standards and Technology (NIST)

Maria S. Thompson, State Chief Information Risk Officer, Office of Information Technology Services, State of North Carolina

Information Sharing Best Practices

Capital Ballroom Salon C

Pressure is intense on government organizations to share resources and data with other jurisdictions, agencies and the public at large. As the amount of stored data grows exponentially each year, with more formats, sources and uses than ever, it presents quite a challenge. But there has been steady progress and some very effective initiatives. This session provides insights into some of the data-sharing strategies and technologies being used successfully in government today.

Marc Burris, Chief Information Officer, State Board of Elections, State of North Carolina

Carol Burroughs, Program Coordinator, Government Data Analytics Center (GDAC), Office of Information Technology Services, State of North Carolina

Lunch

Grand Ballroom 3 – 5

General Session – Breach! When Bad Things Happen to Good People (and Their Organizations)

Grand Ballroom 3 – 5

Cyber security is the new front line of financial crime and social upheaval. It is the new Wild West, with hackers divided among the "white hats" and "black hats." Stage coach and bank robberies of old have been replaced by heists of personally identifiable information from major retailers, insurers and governments. Political protests are increasingly taking the form of denial-of-service attacks by so-called “hactivists” to disrupt the normal order of things. Such things can and do happen anywhere, and everybody has a role in preventing, preparing for, and responding to cyber threats. This interactive session unpacks key lessons and learnings from real-life cases with the help of a panel of security experts.

Moderated by: Jack Mortimer, Government Technology magazine

John Barrett, Director, State, Local Government and Education – Engineering, Symantec America

James O’Dell, Client Business Manager, AT&T Government Solutions

Michael Roling, Chief Information Security Officer, State of Missouri

View Presentation Here

Break

Grand Ballroom Lobby

Concurrent Sessions

Emerging Technologies

Grand Ballroom 1/2

In the quest to increase efficiency and save costs, technology continues to blaze new trails. What is the next big thing? What new technologies have the most potential to impact government operations and services? Can existing technologies be transformed? This session will provide a glimpse into the future and the technologies that will lead the way.

Douglas Averill, Business Line Leader – Public Sector, Pegasystems Inc.

Malcolm Loro, Director, Global Industry Insights, Ciena (representing Ronco Communications)

Leveraging Big Data with Meaningful Analytics

Boxwood/Dogwood

Society’s appetite for data is downright insatiable. It’s estimated that the world’s information doubles every 18 months, and the same is certainly true in the public sector. Government agencies have no shortage of data from which to extract actionable insights. This session looks at how to capitalize on existing data by making reliable projections that drive smarter decisions.

Justin Choy, Principal Technical Architect, State and Local Government Sales Support, SAS

John Correllus, Director, Government Data Analytics Center (GDAC), Office of Information Technology Services, State of North Carolina

Chris Van Wagoner, Chief Strategy Officer, CommVault (replaced by Peter Brown on-site)

Moving to the Cloud – Where to Draw the Line?

Capital Ballroom Salon A/B

Today, it’s tough to find an organization that doesn’t depend on the cloud for something critical. The question is no longer whether to venture into the cloud, yes or no. Now it’s a matter of “How, what, when and where?” Valuable lessons have been learned by both government and private industry in recent years. This session focuses on practices that work and pitfalls to avoid.

Bill Greeves, Chief Information Officer, Wake County Government

Brent Seaman, Vice President, Cloud Solutions, Mythics, Inc.

Skip Tappen, Chief Operating Officer, NWN Corporation

Sponsor Briefing

Capital Ballroom Salon C

(Industry sponsors only.) This informal roundtable discussion is hosted by State CIO Chris Estes. The focus will be on strategies, priorities, opportunities and the procurement process.

Executive Reception

Grand Ballroom Lobby

Network with your colleagues and discuss technology solutions with the event exhibitors.

Registration and Morning Refreshments

Grand Ballroom Lobby

Opening Remarks

Grand Ballroom 3 – 5

Dr. Saundra Williams, Senior Vice President & Chief of Technology, North Carolina Community College System

Keynote Speaker – Communicating in a Crisis - 30 Years of Work Destroyed in 30 Seconds

Grand Ballroom 3 – 5

Anthony Huey, President, Reputation Management Associates

Somewhere within every organization, a crisis is waiting to happen. Maybe tomorrow, maybe next year or even in five years; you can’t be sure what the crisis will be or when it will strike. But you can be sure that a crisis will put your organization’s (or your own) hard-earned image and reputation up for grabs. Learn how to control the flow of information and communicate with the media, stakeholders, bosses, peers and other audiences during a crisis.

Break

Grand Ballroom Lobby

General Sessions

Grand Ballroom 3 – 5

Internet of Things

In an increasingly connected society, smart devices, gadgets and sensors are ubiquitous and inescapable. The implications are both exciting and staggering. This session explores some of the technologies that are sweeping across society and the opportunities and challenges they bring to our communities.

Bryan Starks, Smart Cities and IoT Specialist, Verizon Wireless

Innovation and Ideation

Where there's a will there's a way. Technology has reached the point where it can support just about anything that anyone wants to do. The toughest challenge for a government organization is to embrace the process of reinventing itself. This session looks at some unique approaches for inspiring and engaging employees, stakeholders and citizens to think outside the box and venture beyond their comfort zones.

Chris Estes, Chief Information Officer, State of North Carolina

End of Conference

Conference times, agenda, and speakers are subject to change.