Registration and Morning Refreshments in the Exhibit Area

Opening Remarks

Jim Weaver, Secretary and Chief Information Officer, Department of Information Technology, State of North Carolina

Keynote – Leading the AI Revolution: IT's New Role in Global Public Sector Innovation

AI is reshaping everything and IT leaders in government and public sector organizations stand at a pivotal juncture. Traditionally viewed as reactive and slower to innovate than the private sector, the public sector is now uniquely positioned to take a hands-on stance in AI implementation. To do that, we need to understand how IT departments can anticipate and address business needs proactively. In this whirlwind session, digital transformation and AI expert, Sharon Gai, will take us on a journey around the world. Starting from the bustling streets of Hangzhou to the high-tech healthcare facilities of Tokyo, and finally to the classrooms of New York. Through this session, government leaders will understand the myriad ways AI is redefining society and be equipped with actionable insights, aiding them in harnessing the full potential of AI for the betterment of their communities.

Sharon Gai, Keynote Speaker & Author

Bits and Bytes

Networking Break in the Exhibit Area

Concurrent Sessions

Modernizing For a New Era

In an era characterized by rapid technological advancements, the need to adapt our infrastructure and systems to accommodate technologies like Artificial Intelligence, IOT and even quantum computing has become imperative. We must think with an eye to the future if we want to be prepared to take advantage of the opportunities they could provide. This panel session delves into the complexities and challenges associated with preparing our infrastructure for the transformative impact of these cutting-edge technologies.

Designing for All: The Future of the Constituent Experience

Often when we talk about user experience, the conversation focuses on ease-of-use. While making our products more accessible can make human-computer interactions more complicated, a well-designed, accessible system can understand enough about the user to personalize the experience and offer the least-restrictive option to meet that user’s accessibility needs. Join our expert panel as we dive into the intersection of human centered design and accessibility as we look to elevate the constituent experience for ALL North Carolinians.

Data Governance: Navigating the Present and Shaping the Future

In an era defined by rapid technological advancement and exponential data growth, organizations face unprecedented challenges and opportunities in managing and sharing data effectively. This session delves into the critical considerations and strategies for navigating the complex landscape of data governance and sharing - both now and into the future.

Tim Johnson, Director, IOT Sales – Public Sector and Enterprise West, T-Mobile

Next Gen Strategic Planning: Keeping Pace

As technology continues to advance at an unprecedented pace, public sector IT organizations face the challenge of evolving their strategic planning processes to remain relevant, effective, and responsive. Can we be agile while being risk averse? How do we effectively keep up when things are seemingly moving so fast? Join our panel as we dive into the future of IT planning and learn how to turn every challenge into an opportunity.

Lunch

Student Showcase

Short Break

Concurrent Sessions

Demystifying AI – Use Cases to Inspire Your Journey

Artificial Intelligence is one of the most talked about technologies inside and outside of government. Machine learning, chatbots, predictive analytics and generative AI are only some of the ways AI is rapidly embedding itself into organizations across the globe. As with any new technology, there are more questions than answers. This session will offer a level set, exploring various terms and definitions as well as real uses cases that are deployable NOW.

The Evolving IT Workforce Landscape

Workforce challenges in the public sector are not a new issue – but one that has certainly evolved over the last few years. What skills are ACTUALLY needed to have an effective team in 2024? How can we ensure we have the right people in place to align IT initiatives with business strategies? Are there new approaches to examine as we look to retain and upskill our current staff? This session will provide answers to those questions as we strive to build a robust and dynamic workforce.

Future-Proofing IT: Strategies for Resilience and Continuity in 2024

In today’s unpredictable world, the continued operation of government services in a disaster is paramount and safeguarding critical digital infrastructure and data has never been more important. Public sector organizations must collaborate to build resilience against diverse disruptions such as natural disasters and cyber threats. What lessons have we learned post COVID that could be applied? This session provides an in-depth exploration of continuity of operation plans and highlights best practices in IT continuity and recovery.

Vinod Brahmapuram, Senior Director, Security, Lumen

Exclusive Briefing for Industry Partners

Hosted by: Jim Weaver, Secretary and Chief Information Officer, Department of Information Technology, State of North Carolina

Networking Break in the Exhibit Area

General Session – The State of AI in GovTech: Exploring the Future and Charting the Course

Presented by the Center for Public Sector AI, this keynote presentation delves into the present status of Artificial Intelligence in the GovTech sector, offering a detailed examination of AI's applications within state and local governments. We will explore AI's potential future paths in GovTech, highlighting emerging trends and discussing how technology and policy leaders can prepare for AI's impact on service delivery. We will address starting points for AI implementation, stressing the importance of collaboration, ethical considerations, and equitable technology access. This forward-looking talk will equip attendees with a thorough understanding of AI's trajectory in GovTech, providing practical insights to effectively leverage AI for public sector innovation and advancement.

Dan Lohrmann, Senior Fellow, Center for Digital Government

Best of North Carolina Technology Awards

Networking Reception in the Exhibit Area

Network with your colleagues and discuss technology solutions with the event exhibitors.

End of Conference

Conference times, agenda, and speakers are subject to change.