Registration and Morning Refreshments

Augusta/Capitol/Pine Tree Room

Opening Remarks

Auditorium

Jim Smith, Chief Information Officer, State of Maine

Opening Keynote – Find Your Voice

Auditorium

Jim Meskimen, Master Impressionist and Communication Coach

Today’s culture emphasizes the value of teamwork and collaboration, sometimes at the expense of the individual. This is particularly true in the IT arena where you can sometimes find yourself stereotyped, or even worse, not taken seriously by potential stakeholders. What good are insights and solutions if your words get lost in the crowd? You need to make sure that you’re heard! Jim Meskimen has spent the past 25 years studying the most famous, creative and interesting people in modern times. In this fascinating and amusing session, Jim discusses – and illustrates – the traits and methods used by some of the best and most charismatic communicators in the world. Don’t settle for being “one of the crowd”. YOU have a unique identity. YOU have a voice!

Break

Augusta/Capitol/Pine Tree Room

Concurrent Sessions

Enterprise Analytics – Turning Data into Knowledge

York Room

Society’s appetite for data is downright insatiable. It’s estimated that the world’s information doubles every 18 months, and this is certainly true in the public sector. Government agencies have no shortage of data from which to extract actionable insights. This session looks at how to capitalize on existing data by making reliable projections that drive smarter decisions.

Bob Alioto, Principal Enterprise Architect, OpenText

Cindy Owings-Hutchison, Assistant Director, Results and Information Office, Department of Transportation, State of Maine

Mobile Apps the Smart Way

Washington Room

Smartphones and tablets are increasingly replacing computers, televisions, landlines, game consoles, GPS devices, and live personal interaction. Smartphone addiction has even been labelled an official syndrome: “nomophobia”. Needless to say, this puts pressure on government agencies to innovate by proactively envisioning and supporting the evolving needs and demands of citizens and employees. This session takes a look at practical ways to go about it.

Roy Atkinson, Senior Writer/Analyst, HDI

Connected Government

Sagadahoc Room

The population is getting more sophisticated - and demanding - about being heard by and instantly connected to government. At the same time, governments are recognizing the many benefits of actively encouraging citizen engagement via tools such as maker spaces, social media, open data, mobile apps, and smarter websites. This session provides a glimpse into the future of open and participatory government.

Dan Andrews, General Manager, InforME

Robert Myles, National Practice Manager, State and Local Government, U.S. Programs and Alliances, Symantec

Picking a Cloud Partner - Lessons Learned

Piscataquis Room

The paradigm has already shifted, and just about every organization has ventured into the Cloud in one way or another. Some attempts have been more successful than others, and valuable lessons have been learned by both government and private industry in recent years. This session focuses on practices that work and pitfalls to avoid when contracting with a cloud provider.

Robert Sabo, ERP Cloud Strategic Programs Lead, Public Sector Solutions, Oracle

Richard Thompson, Chief Information Officer, University of Maine

Lunch

Auditorium

Lunch Keynote – Exponential Government: The Future of Public Service

Auditorium

Dustin Haisler, Chief Innovation Officer, eRepublic, Inc.

Paul Taylor, Chief Content Officer, eRepublic, Inc.

ex·po·nen·tial (adjective): becoming more and more rapid.

The world we knew is changing at exponential speed. The iPhone has eclipsed the Blackberry, mobile devices have displaced PCs, and the cloud is radically challenging long held assumptions about the data center. And what we regard as state of the art today will look quaint tomorrow. Exponential technologies are unlocking individual, organizational, and societal potential. Along the way, people get scared, old organizational models crumble, and legacy cost structures stop penciling out.

Understanding these shifts is important - knowing how exponential shifts are different than the last big change is vital to doing the public’s business. This session will provide a 60-minute tour of the meta-trends that are reshaping the communities that government serves - demographics, economics, methods of work, expectations of community, and the relevance of governmental institutions — all annotated with real world examples. It will also address the big three objections to an exponential future — equitable access, security, and privacy.

In an audacious move, we’ll sketch out what Exponential Government will look like, how will it act, and how what you are doing today can lead you to a preferred, exponential future that is worthy of our children - and contributes in big and little ways, to a more perfect union.

Break

Augusta/Capitol/Pine Tree Room

Concurrent Sessions

A Secure Maine

York Room

Cyber-attacks have become more organized, advanced, persistent, and adaptive. It is imperative for government organizations to be prepared to meet these dire challenges, and still meet current user’s demands and compliance requirements. This session will explore the tactics attackers use at the front lines of cyber warfare, as well as some of the best practices for preparation and response to a breach and what we are doing in the State of Maine to prepare our workforce to defend.

Moderator: Matthew A. Keene, App-Device-Physical Security Lead, Office of Information Technology, State of Maine

Frank Appunn, Professor of Information Technology Management, Thomas College

Michael Leking, Cyber Security Advisor, Region 1, U.S. Department of Homeland Security

Robert Myles, National Practice Manager, State and Local Government, U.S. Programs and Alliances, Symantec

Edward Sihler, Technical Director, Maine Cyber Security Cluster, University of Maine

Todd Tolhurst, Director of Development, InforME

Agile – What Can It Do For You?

Washington Room

The private industry has predominantly used agile methodologies for years, but government still struggles to effectively leverage agile methods. The pace of agile development is continuing to accelerate in Maine, and the trend toward shared services and modernization puts even more strain on traditional methodologies. This session looks at current thinking about how, when, and why an Agile approach can be the most effective and practical way to go, as well as first-hand examples of how Agile methodologies have been helping private and governmental organizations.

Douglas Birgfeld, Director, Project Management Office, Office of Information Technology, State of Maine

Joshua Karstens, Director, Business Process Management, Office of Information Technology, State of Maine

Smart Cities and the Internet of Things

Sagadahoc Room

The Internet of Things is as vast as it sounds – it encompasses every object that’s able to exchange data through electronics, software, sensors or connectivity. From smart water meters, to connected street lights, the already huge expanse continues to grow. So how can this information be used to an organization’s advantage? This session explores the relationship between the Things and government organizations.

Mahesh Patel, Senior Manager, IoT Product Management, U.S. Cellular

Broadband and the New Digital Citizen

Piscataquis Room

Everyone agrees, broadband and internet access is critical for personal and economic success. While more Mainers have access to broadband, those that remain unserved and underserved are increasingly difficult to connect. Come hear how Maine is approaching the challenge of ensuring citizens have the opportunity to access high-speed broadband and what it means to be a digital citizen.

Timothy Schneider, Public Advocate, Office of the Public Advocate, State of Maine

Richard Thompson, Chief Information Officer, University of Maine

Sponsor Briefing (2:00pm – 2:50pm)

Somerset Room

(Industry sponsors only.) This informal discussion with Maine State CIO, Jim Smith, will focus on strategies, priorities, opportunities and the procurement process.

Break

Augusta/Capitol/Pine Tree Room

General Session: Next Generation IT Workforce

Auditorium

Good IT people are hard to find…and even harder to keep. In an era when IT is an integral part of society, many government entities find hiring well trained information technology employees a challenge. To ensure that we have the skills and abilities needed to deliver complex solutions in rapidly changing environments, we must broaden our approach to talent management. This session focuses on some specific initiatives that the State of Maine is implementing including the App Challenge for high school students sponsored by Tyler Technologies.

Moderator: Jay Collier, Program Director, Project Login, Educate Maine

Speakers:

Ray Arbour, Implementation Manager, Tyler Technology

Kelly Samson-Rickert, Director of Workforce Innovations, Office of Information Technology, State of Maine

Jim Smith, Chief Information Officer, Office of Information Technology, State of Maine

Mentor/Intern Panelists:

Maine Office of Information Technology

Brian Oliver, Systems Section Manager

Mitchell Ryan, Programmer Analyst

Tyler Technologies

Joe Paolino, Director of Design and Research

Kaila Manca, User Experience Designer

Unum

Tricia Tetreau, Technology Capability Manager

Kyle Nowak, Test Engineer

WEX

Tom Forgues, Manager Information Security

Nick Baker, Information Security Analyst

Executive Reception

Augusta/Capitol/Pine Tree Room

Everyone is invited! Please join in networking with your peers over refreshments.