Registration and Morning Refreshments in the Exhibit Area

Welcome and Opening Remarks

Peter Loo, Chief Information Officer, County of Los Angeles

Ted Ross, Chief Information Officer, City of Los Angeles

Keynote – AI & the Octopus Organization™: Adapt or Fail

In an era defined by rapid technological change, organizations that fully embrace AI will pull decisively ahead of those that treat it as a side experiment. This keynote explores how leading organizations are moving beyond traditional hierarchies toward more agile, “Octopus Organization™” models – where centralized strategy is paired with empowered, decentralized teams that can think, decide, and act in real time. Drawing on extensive research and real-world transformations, this session will highlight how AI can be used not just to automate tasks, but to fundamentally redesign how work gets done - enabling faster decision-making, greater adaptability, and more innovative, high-performing teams. Attendees will leave with practical insights on building AI-driven organizations that are designed to evolve, compete, and thrive.

Jonathan Brill, Futurist, AI Inventor, Bestselling Author

Networking Break in the Exhibit Area

Concurrent Sessions

Lessons from the World Cup: Strengthening Cybersecurity on the Road to LA28

With the World Cup serving as a major milestone for large-scale event readiness, agencies have gained new insights into cybersecurity, coordination and operational resilience. Panelists will share the lessons learned from planning and execution, including how organizations prepared for increased risk, managed cross-agency collaboration, and responded to emerging threats. Hear how these experiences are shaping strategies for the 2027 Super Bowl and LA28 Olympics.

Rethinking Enterprise Architecture for AI

AI is introducing new demands on infrastructure that many existing environments were not designed to handle. The panel will discuss how organizations are rethinking enterprise architecture to support AI workloads, including considerations around security, scalability and how AI connects to existing systems and data. Learn how agencies are aligning technical decisions with business needs and preparing their environments to support emerging technologies.

Modernizing Core IT Services: From 311 to Everyday Operations

Agencies are improving the systems and services residents rely on every day and with the digital tools that users expect. From 311 platforms to internal workflows, hear how organizations are modernizing service delivery, addressing pain points, and improving responsiveness. Learn practical approaches for making incremental improvements that deliver measurable results for constituents.

Uplifting Communities Through Digital Equity

AI is rapidly changing how communities access technology as well as the digital literacy and skills training needed to use it. This session explores how government leaders are engaging residents through inclusive, people-centered strategies to advance AI education and digital equity. See how digital equity teams are building trust and supporting accessible, community-centered digital services while positioning AI as a tool for digital inclusion.

Rebecca Kauma, Director of Digital Equity, Internal Services Department, County of Los Angeles

Lunch

Bits and Bytes – Powering the Countywide Information Hub: Lessons from Building a Shared Data Ecosystem

Los Angeles County is building the Countywide Information Hub (CWIH), a shared platform that enables secure data exchange across more than 20 departments. This session shows how teams are connecting systems, organizing data and working across departments to improve services and decision-making, with practical ideas attendees can apply in their own environments.

Chris Pailma, Chief Data Officer, County of Los Angeles

Short Break

Please proceed to the concurrent sessions.

Concurrent Sessions

Training for the Olympics: How Technology Powers LA28

Preparing for LA28 Olympics requires coordination across transportation, public services and agencies throughout the region. Join our panelists to see how organizations are using technology to support large-scale operations, including real-time data sharing, system integration, and cross-agency coordination. Learn how agencies are planning for increased demand and working together to ensure services run smoothly across venues, transit systems and surrounding communities.

Kevin Gray, Chief Technology Officer, Integrated Digital & Technology Services, Metrolink

AI One Year Later: Lessons from Implementation

Since last year’s discussions on AI readiness and early adoption, many agencies have taken the next steps toward implementation. This session brings practitioners back together to share what has changed, what challenges have emerged, and what they have learned along the way. Hear how organizations are refining governance, managing risk and adjusting strategies based on real-world experience.

Building the IT Skill Set of the Future Across Teams and Roles

As emerging technologies change how IT work is performed, they raise new questions about coding, automation and the future of technical roles across development, data and operations. Panelists will discuss how these changes are playing out in practice, including new responsibilities such as reviewing AI use, testing outputs for accuracy and reliability, and supporting experimentation with new tools. See how teams are adapting skillsets, redefining responsibilities, and preparing teams to work alongside new technologies in real-world environments.

Moderator: Leah Oliver, Chief Technology Officer, Ventura County Employees’ Retirement Association

Exclusive Briefing for Industry Partners

Hosted by:

Ted Ross, Chief Information Officer, City of Los Angeles

Peter Loo, Chief Information Officer, County of Los Angeles

Mirian Avalos, General Manager, Internal Services Department, County of Los Angeles

Networking Break in the Exhibit Area

General Session – AI in Action: Real Use Cases from Government

Agencies are moving beyond AI pilots and beginning to apply these tools in real-world scenarios. Hear how organizations are deploying AI across different functions, what challenges they have encountered and what results they are seeing. This closing session offers a practical look at how AI is being used today and where it may go next.

Networking Reception in the Exhibit Area

Network with your colleagues and discuss technology solutions with the event exhibitors.

End of Conference

Conference times, agenda, and speakers are subject to change.