Registration and Morning Refreshments in the Exhibit Area

Opening Remarks

Ted Ross, Chief Information Officer, City of Los Angeles

Peter Loo, Acting Chief Information Officer, Los Angeles County

Keynote – The Age of Digital Disruption: Moving Forward, Faster

Technology advancements continue to disrupt at a swifter pace than ever before. 2023 witnessed the impact of AI in all sectors, and this year the public sector is required to adapt and adopt at a speed unheard of in the past. For the rest of our careers, intelligence will be built into all devices, applications, and processes. This changes how we must think about the use of data and the integration of humans and machines. What are the crucial strategies for adapting to and maximizing the benefits of these advancements? This session will have you ready to move forward at high speed as it paints a vibrant picture showing how synthetic intelligence can amplify current systems and our workforce.

Scott Klososky, Technologist, Futurist, Humanist, Author and Consultant

Networking Break in the Exhibit Area

Concurrent Sessions

AI Frontline: Navigating Readiness and Adoption

Successfully integrating AI into public sector services demands strategic planning. How can technology leaders in Los Angeles identify the best AI tools for their teams and residents? What are the necessary steps to assess readiness and ensure successful AI adoption? This session explores readiness assessments, workforce training, and the diverse perspectives on AI integration across different organizational roles. Engage with practical approaches for incorporating AI into your operations and leveraging its power to enhance the lives of Angelenos.

LA’s Digital Front Door

As residents increasingly seek seamless access to government services via digital platforms, are current tools meeting the high expectations of today’s tech-savvy citizens? How can digital services be elevated from good to great, empowering both employees and residents? This session uncovers the latest advancements in resident-facing tools and strategies for transforming the way residents interact with government. Learn how to enable citizens to actively engage with public services, using data and analytics to innovate and automate processes. Propel the next wave of digital transformation in Los Angeles, ensuring accessible and effective services for all.

Data Mastery: Building a Solid Foundation for Public Sector Innovation

Effective data management is the backbone of successful public sector innovation. How can technology leaders in Los Angeles develop robust data frameworks and governance strategies? This session delves into best practices for data storage, preventing data leaks, and ensuring seamless data access across various platforms. Learn how to create a resilient data infrastructure that supports both current operations and future initiatives, including AI-readiness. Join us for actionable insights to elevate your data strategy and drive meaningful transformation.

Building a Resilient Cybersecurity Framework

With cyber criminals increasingly targeting local governments, what unique cybersecurity challenges does the public sector face? How can organizations implement a zero-trust architecture and link risk management with recovery strategies? This session highlights the latest trends in cybersecurity and the role of cyber insurance within a comprehensive security strategy. Understand how to cultivate a strong cyber culture at every level of your organization, engaging a whole-of-government approach in protecting digital assets. Equip yourself with strategies to safeguard your infrastructure and ensure resilience against cyber threats.

Lunch

Bits and Bytes

Short Break

Please proceed to the concurrent sessions.

Concurrent Sessions

Safeguarding AI: Privacy, Security, and Ethical Use

With AI becoming an integral part of public services, ensuring its responsible use while maintaining privacy and security is essential. How can organizations mitigate risks like social engineering and other threat vectors? This session explores the critical role of ethics in AI, emphasizing the importance of training for public sector employees. Explore comprehensive strategies for establishing robust safeguards to protect sensitive data and uphold ethical standards. Gain insights into creating a secure AI environment that benefits both your organization and the community.

Bridging the Divide and Advancing Digital Equity

Digital equity is a critical priority as technology shapes every aspect of public life. What are the key barriers to digital access and how can we effectively address them to ensure equitable opportunities for all Angelenos? Explore the strategies and initiatives aimed at closing the digital divide and learn about successful partnerships and programs that have made significant impacts across the region, as well as the role of policy in fostering an inclusive digital environment. By focusing on both the challenges and solutions, leave equipped with the tools and insights needed to promote digital equity in our region.

Mastering Crisis Management and Continuity Recovery

In government, swift recovery from crises is paramount. How can public sector leaders ensure they are prepared to respond effectively? What preparations are necessary for public sector leaders to respond effectively? This session covers crucial steps for crisis preparation, continuity of operations, and prioritizing recovery efforts. Learn about the importance of multi-jurisdictional coordination and gain insights from disaster recovery experts. Discover best practices for forming and training a disaster recovery team, enhancing your crisis management capabilities, and ensuring rapid, efficient organizational recovery.

Exclusive Briefing for Industry Partners

Hosted by:

Peter Loo, Acting Chief Information Officer, Los Angeles County

Ted Ross, Chief Information Officer, City of Los Angeles

Networking Break in the Exhibit Area

General Session – The State of AI in GovTech: Exploring the Future

Presented by the Center for Public Sector AI, this keynote presentation delves into the present status of Artificial Intelligence in the GovTech sector, offering a detailed examination of AI's applications within state and local governments. We will explore AI's potential future paths in GovTech, highlighting emerging trends and discussing how technology and policy leaders can prepare for AI's impact on service delivery. We will address starting points for AI implementation, stressing the importance of collaboration, ethical considerations, and equitable technology access. This forward-looking talk will equip attendees with a thorough understanding of AI's trajectory in GovTech, providing practical insights to effectively leverage AI for public sector innovation and advancement.

Mike Driessen, Vice President, Government Technology

Networking Reception in the Exhibit Area

Network with your colleagues and discuss technology solutions with the event exhibitors.

End of Conference

Conference times, agenda, and speakers are subject to change.