Registration and Morning Refreshments in the Exhibit Area

Welcome and Event Opening Ceremonies

Opening Remarks

Warren Lenard, Chief Information Officer, Indiana Office of Technology (IOT), State of Indiana

Keynote – Dynamic Modernization: Solving the Puzzle of People, Process, and Technology

Just like puzzle pieces fit together in a specific way to form a complete picture, modern digital infrastructure systems are made up of interconnected components, hardware, software, data, networks, and people - that must align precisely to function properly. If even one piece is missing or misaligned, the whole system can falter. The opportunity to add a synthetic layer of intelligence on top of an already complicated puzzle presents challenges – but also, unprecedented opportunities. How does this reshape the dynamic between human behavior and technology? Can we utilize new tech to solve legacy problems? In this session, visionary Scott Klososky explores bold ideas and forward-looking concepts to help digital leaders anticipate and shape the next wave of transformation.

Scott Klososky, Technologist, Futurist, Humanist, Author and Consultant

Networking Break in the Exhibit Area

Concurrent Sessions

Risk Management: Is Your Physical IT Secure?

As cybersecurity continues to dominate risk discussions, the physical security of IT infrastructure is often overlooked—until it’s too late. This session examines how physical vulnerabilities, from data center access to endpoint device management, can expose agencies to significant threats. Learn how leading public sector organizations are aligning physical and cyber risk strategies, applying smart facility controls, and building resilience into hybrid environments. Discover best practices for safeguarding assets, ensuring continuity, and meeting evolving compliance expectations in today’s risk landscape.

AI Governance, Ethics, and Privacy

As AI becomes more embedded in public services, government IT leaders must confront complex questions about constituent rights, consent, and data use at scale. This session explores what ethical AI governance looks like in practice—beyond one-size-fits-all models—including whether offering benefits in exchange for data breaches fairness, and how retraction of informed consent can be meaningfully upheld in public systems. We will examine how to balance innovation with responsibility, ensuring transparency, accountability, and trust remain central to digital government. Join us to explore policy, privacy, and ethics in a rapidly evolving AI landscape.

Funding Smarter: Rethinking Public Sector IT Budgets

With shifting policies, state and local governments in Indiana must adapt their IT strategies to align with evolving economic conditions and funding landscapes. Are we able to better leverage existing contracts, vendor relationship, and refine critical processes to deliver great value? Can we find creative ways to do less with more? Panelists will share real-world strategies for building strong business cases, examples of how KPIs can support smarter investment decisions, and how modernizing workflows can support their workforce. This session will explore key economic trends, investment priorities, procurement strategy and how IT can collaborate to maximize value.

Lunch

General Session – What You Need to Know About the Department of Justice’s Web Accessibility Laws

The Department of Justice established a technical standard under the ADA’s Title 2.1 Level AA for state and local government to create greater accessibility for ADA compliance. There are varying deadlines for compliance depending on the size of the jurisdiction. Learn more about this important initiative and how you can help prepare to ensure that individuals with disabilities have equal access to public services offered through websites and mobile applications.

Short Break

Please proceed to the concurrent sessions.

Concurrent Sessions

The Intersection of Data Analytics, Business, and AI

Public sector agencies are shifting from building dashboards around existing data to leveraging AI to answer new, citizen-driven questions. This session explores practical uses of AI and agentic technologies to unlock value from current systems, moving beyond traditional business analyst models to drive real-time insights and policy impact. Learn how to align data, business strategy, and AI capabilities in ways that are adaptable, scalable, and responsive to the public’s needs. What’s been done so far isn’t the high water mark—it's just the beginning.

The Future of Work in Indiana Government

State and local government is undergoing a workforce transformation driven by evolving talent pipelines, changing job expectations, and rapid shifts in technology. This session will explore how agencies are adapting to a future where skills-based hiring and nontraditional education pathways are redefining public service careers. From apprenticeship programs to partnerships with universities offering accelerated training, we’ll examine what’s needed to build a resilient, future-ready workforce. Join us for a strategic look at how IT leaders can shape the next generation of government talent.

Executive Briefing for Industry Partners

Networking Break in the Exhibit Area

General Session – The Hoosier State Innovation Showcase

See real solutions in motion. This session features a live showcase of technology already transforming government across the state of Indiana. You’ll get a firsthand look at how agencies are using tech to solve problems, improve operations, and better serve the constituents of Indiana. It’s proof that innovation is happening right here, right now.

Best of Indiana 2025 Awards Ceremony

Networking Reception in the Exhibit Area

Network with your colleagues and discuss technology solutions with the event exhibitors.

End of Conference

Conference times, agenda, and speakers are subject to change.