Registration and Morning Refreshments in the Exhibit Area

Grand Ballroom Salon IV

Opening Remarks

Grand Ballroom Salon II/III

Stephen N. Miller, Chief Technology Officer, Office of the Chief Technology Officer, Government of the District of Columbia

Keynote – Dynamic Modernization: Solving the Puzzle of People, Process, and Technology

Grand Ballroom Salon II/III

Just like puzzle pieces fit together in a specific way to form a complete picture, modern digital infrastructure systems are made up of interconnected components, hardware, software, data, networks, and people - that must align precisely to function properly. If even one piece is missing or misaligned, the whole system can falter. The opportunity to add a synthetic layer of intelligence on top of an already complicated puzzle presents challenges – but also, unprecedented opportunities. How does this reshape the dynamic between human behavior and technology? Can we utilize new tech to solve legacy problems? In this session, visionary Scott Klososky explores bold ideas and forward-looking concepts to help digital leaders anticipate and shape the next wave of transformation.

Scott Klososky, Technologist, Futurist, Humanist, Author and Consultant

Networking Break in the Exhibit Area

Grand Ballroom Salon IV

Concurrent Sessions

The Data Journey: From Governance to Impactful Decision-Making

Capitol Ballroom Salon F

In the public sector, data is more than just numbers - it’s the foundation for informed policy, resource allocation, and service improvements. But how do we ensure we are collecting, governing, and utilizing data effectively to drive better decision-making? This session will explore the full lifecycle of data - governance, cleansing, and strategy - leading to a North Star of data-driven decision-making. Panelists will share real-world examples of how they have leveraged data to shape policy, improve service delivery, set the foundation for AI, and demonstrate ROI.

Moderator: Zach Thorn, Senior National Conference Director, GovTech

Thomas Chenworth, Deputy Chief, Information Technology Division, Fire and Emergency Medical Services Department, Government of the District of Columbia

Mike Cox, Director of Fire, Rescue and EMS, Esri

Jaqueline Nova, GIS Program Manager, Office of the Chief Technology Officer, Government of the District of Columbia

Connected and Protected: Advancing Network Security in the District

Capitol Ballroom Salon G

As Washington, DC continues to evolve into a smart, data-driven city, the need for secure, resilient network infrastructure has never been greater. From transportation systems and public safety to digital services and cloud adoption, every connection introduces both opportunity and risk. This session will explore how the District is tackling modern security challenges head-on - implementing zero trust principles, defending against cyber threats, and building secure, scalable networks to support agency missions.

Moderator: Barry Condrey, Senior Fellow, Center for Digital Government

Justin Brown, Deputy Director, Homeland Security and Emergency Management Agency

Suneel Cherukuri,  Chief Information Security Officer, Office of the Chief Technology Officer, Government of the District of Columbia

Brent Morgan, Major Account Manager, Fortinet

Lunch

Grand Ballroom Salon II/III

Bits and Bytes - Digital Services Across DC Government

Grand Ballroom Salon II/III

Moderator: Lindsay Quarles, Innovation Program Manager, Office of the Chief Technology Officer, Government of the District of Columbia

Henry Lofton, Deputy Chief Technology Officer, Office of the Chief Technology Officer, Government of the District of Columbia

Chris Rodriguez, Assistant City Administrator, Government of the District of Columbia

Short Break

Please proceed to the concurrent sessions.

Concurrent Sessions

Smarter Services: Where Digital Delivery Meets Artificial Intelligence

Capitol Ballroom Salon F

Digital services are the front door to government - and artificial intelligence is rapidly transforming what’s possible behind the scenes. This session explores how the convergence of AI and digital services is reshaping constituent experiences, streamlining operations, and enabling more personalized, efficient, and responsive government. From intelligent chatbots and predictive analytics to AI-driven accessibility and service automation, we’ll examine real-world examples of how organizations are using AI to enhance digital delivery.

Moderator: Richard Livingston, Program Manager, OCTO Led Projects, Office of the Chief Technology Officer, Government of the District of Columbia

Brendan O’Donnell, Senior Contact Center Specialist, Amazon Web Services

Mick Shaw, Contractor, Office of the Chief Technology Officer, Government of the District of Columbia

Todd Smith, General Counsel, Office of the Chief Technology Officer, Government of the District of Columbia

Gavin Suares, Manager, Information Technology Episodes, Office of the Chief Technology Officer, Government of the District of Columbia

The Cost of Innovation – Economic Forces, Budgets and Smarter Procurement

Capitol Ballroom Salon G

With shifting policies, IT Leaders must adapt their strategies to align with evolving economic conditions and funding landscapes. Can we better leverage contracts, agile sourcing and vendor partnerships that deliver great value? Can we find creative ways to do less with more? This session will explore key economic trends, investment priorities, procurement strategy and how IT can collaborate to maximize value and accelerate modernization.

Hugh Carroll, Vice President of Corporate Affairs, Fortinet

Daryl Heisey, ServiceNow Program Manager, Office of the Chief Technology Officer, Government of the District of Columbia

Exclusive Briefing for Industry Partners

Grand Ballroom Salon I

Hosted by:

Stephen N. Miller, Chief Technology Officer, Office of the Chief Technology Officer, Government of the District of Columbia

Networking Break in the Exhibit Area

Grand Ballroom Salon IV

General Session – The Government Experience Revolution – Reimagining Personalized Government Delivery

Grand Ballroom Salon II/III

Constituents today expect the same level of seamless, personalized service from government that they receive in the private sector. The Government Experience Revolution is transforming how agencies deliver services - moving from one-size-fits-all approaches to data-driven, user-centric experiences. This session, presented by the Center for Digital Government, will explore how governments are leveraging AI, digital identity, and advanced analytics to anticipate citizen needs, streamline interactions, and build trust through personalization.

Barry Condrey, Senior Fellow, Center for Digital Government

Networking Reception in the Exhibit Area

Grand Ballroom Salon IV

Network with your colleagues and discuss technology solutions with the event exhibitors.

End of Conference

Conference times, agenda, and speakers are subject to change.