Registration and Morning Refreshments in the Exhibit Area

Opening Remarks

Keynote – Have You Ever Jumped from an Airplane? The Journey of Delivering a Complex Project in the Public Sector

Large-scale public-sector technology projects are complex, often requiring IT leaders to address technical debt and legacy issues before envisioning future advancements. Launching new projects involves evaluating everything from the RFP process to relationship management, and regulatory compliance. Join Saby Waraich as he shares actionable insights from his journey of transforming a struggling digital transformation project into a success. Discover the strategies he employed to overcome these challenges and understand the true essence of 'jumping out of an airplane' in the context of leading successful digital transformations.

Saby Waraich, Chief Information Officer/Chief Information Security Officer, Clackamas County College

Networking Break in the Exhibit Area

Concurrent Sessions

Actionable AI: What Can We Do Right Now?

AI is everywhere, but how can we use it to enhance service delivery? This session will explore practical steps for public sector employees to adopt AI tools, focusing on wins like automating citizen inquiries and streamlining document processing. We'll highlight cross-departmental collaboration and ways to build momentum for larger AI initiatives. Real-world examples, such as enhancing fraud detection, will connect AI capabilities with immediate opportunities. Attendees will leave with concrete next steps to start leveraging AI in their daily work. Join us for actionable insights to transform your organization.

Embracing the Future: Harmonizing Modernization and Innovation

Modernizing our systems is essential to providing efficient constituent services. How can we make sure the tools we are adopting for the future are necessary, accessible, and relevant? Is it possible to tackle technical debt and innovate for the future at the same time? This session will examine those questions, and we’ll discuss how to deal with the past while also preparing for the future. We’ll look at self-managed cloud migration, automation and legacy modernization that provides scalable services.

Digital Identity and Zero Trust: Trends, Challenges and Practical Steps

Digital identity is more than a tool; it's a crucial aspect for municipalities, balancing security with user-friendly solutions. Our panel will explore legal aspects, best practices, and effective governance. We'll also dive into practical, budget friendly Zero Trust implementation and immediate steps agencies can take. Plus, we'll discuss statewide interoperability and user experience improvements for actionable insights.

Lunch

Bits and Bytes – Public Sector Success Stories: Concept to Delivery

In these use case focused Ted-style lightning talks, we’ll explore public sector success stories and what helped these projects yield effective results. We’ll feature the Secure South Dakota Project and the new license system. The success of these initiatives is the result of collaboration and hard work, and we’ll learn what helped them get over the finish line and challenges they faced along the way.

Short Break

Please proceed to the concurrent sessions.

Concurrent Sessions

Building a Collaborative Cybersecurity Culture

Cybersecurity is a critical focus that extends beyond the IT department. How can we ensure that everyone, from state and municipal leaders to frontline employees and constituents, take ownership of information security? This session will explore strategies for integrating cybersecurity into the fabric of organizational culture, highlighting successful initiatives and adopting shared incident response planning. Discover how unified efforts in cybersecurity can safeguard the future of public services. We’ll also discuss zero trust implementation on a limited budget and security as a service.

Unleashing the Power of Data: Overcoming Access Challenges

Public sector organizations recognize the power of data to inform decision-making and improve service delivery. However, accessing and managing this valuable resource is often fraught with challenges. Are you struggling to unlock the full potential of data? Do you face issues with data silos, privacy concerns, and interoperability? This session will provide insights and strategies to overcome these obstacles and empower your organization to harness the power of data while ensuring integrity and security.

Change Management for a New Era

As emerging technologies like artificial intelligence transform the workplace, governments must cultivate a workforce adept at leveraging these tools and committed to innovation, collaboration, and continuous learning. How can we effectively train and upskill our current teams and our constituents to thrive in a rapidly evolving tech landscape? How do we assess where to start and what to expect? This session will share creative tactics and strategies for building, retaining, and fostering future ready teams.

Networking Break in the Exhibit Area

General Session – Cybersecurity Transformed: From Social Engineering to Quantum (Mini-Radar for Cybersecurity)

As cyber threats evolve, so must our defenses. From sophisticated social engineering attacks to the looming impact of quantum computing, cybersecurity is undergoing a transformation. This session will examine the shifting threat landscape, and the strategies organizations must adopt to stay ahead. Attendees will gain insights into emerging risks, cutting-edge defenses, and how to future-proof their cybersecurity strategies in an era of rapid technological change.

Presented by: The Center for Digital Government

Networking Reception

Network with your colleagues and discuss technology solutions with the event exhibitors.

End of Conference

Conference times, agenda, and speakers are subject to change.