Registration and Morning Refreshments in the Exhibit Area

Welcome and Opening Remarks

Jonathan Behnke, Chief Information Officer, City of San Diego

Keynote – AI & the Octopus Organization™: Adapt or Fail

In an era defined by rapid technological change, organizations that fully embrace AI will pull decisively ahead of those that treat it as a side experiment. This keynote explores how leading organizations are moving beyond traditional hierarchies toward more agile, “Octopus Organization™” models - where centralized strategy is paired with empowered, decentralized teams that can think, decide, and act in real time. Drawing on extensive research and real-world transformations, this session will highlight how AI can be used not just to automate tasks, but to fundamentally redesign how work gets done - enabling faster decision-making, greater adaptability, and more innovative, high-performing teams. Attendees will leave with practical insights on building AI-driven organizations that are designed to evolve, compete, and thrive.

Jonathan Brill, Futurist, AI Inventor, Bestselling Author

Networking Break in the Exhibit Area

Refuel and reconnect over premium refreshments courtesy of Recharge Break Sponsors: Apptio, an IBM Company

Concurrent Sessions

Agentic AI and the Future of Work: Identifying High-Value Use Cases

Are AI agents the new tool for automating the manual and repetitive tasks we've learned to tolerate? This session focuses on practical, low risk use cases where agents can realistically step in today and potentially deliver measurable value. Panelists will discuss what that means for how work gets done and how leaders can rethink roles, training, and accountability without weakening the workforce they depend on. Hear how agencies are evaluating opportunities and building momentum without overcommitting too early.

Data Enrichment for Government: Pulling Context from Chaos

As data volumes grow, so does the challenge of knowing what information is accurate, relevant and usable. This session explores how data enrichment can help bring clarity and context to information across the organization. Panelists will discuss practical steps to improve data quality and enable better decision making, positioning their teams for more advanced analytics and AI uses.

From Roadmap to Reality: Delivering on San Diego’s Broadband Master Plan

San Diego’s Broadband Master Plan represents a major step forward in understanding gaps in access, affordability and adoption across the region. Learn what work has been done so far as the plan moves toward implementation. This session will provide a brief overview of the plan, highlight early actions and explore how agencies are aligning funding and partnerships to turn strategy into measurable impact.

Lunch

Bits and Bytes – No Free Lunch: Understanding Your Digital Privacy Tradeoffs

Free tools and online services are part of everyday life, but they often come with tradeoffs that we don’t fully understand. Your digital footprint doesn’t stop at work, and it can create real risk for government employees and the organizations they support. This session explores how data is tracked, aggregated, and shared, and what steps you can take to better manage your exposure.

Moderator: Brendan Daly, Chief Information Security Officer, Deputy Director, IT Architecture and Engineering, City of San Diego

Short Break

Please proceed to the concurrent sessions.

Concurrent Sessions

The Workforce Reset: Skills, Roles and the Future of Public Service

As agencies explore new technologies, the impact on the workforce is becoming harder to ignore. This session examines how roles, skills and career paths are beginning to shift, and what that means for the future of public service. Hear how organizations are thinking about onboarding, training and knowledge transfer while adapting to new tools, and what steps leaders can take to prepare their workforce for what comes next.

Building Trust in Real Time: Government Comms in the Digital Era

Traditional approaches are no longer enough in a world shaped by social media, video and real-time information. As communication habits shift, agencies are taking a closer look at how they reach and engage the public. This session examines how organizations are beginning to adapt to more timely, accessible and effective approaches.

Exclusive Briefing for Industry Partners

Hosted by: Jonathan Behnke, Chief Information Officer, City of San Diego

Networking Break in the Exhibit Area

Refuel and reconnect over premium refreshments courtesy of Recharge Break Sponsors: Apptio, an IBM Company

General Session - AI in San Diego: Use Cases at Work

Across San Diego, agencies are beginning to test where AI can make a difference. This session brings those efforts together, showcasing practical use cases and early lessons learned. From reducing manual work to improving decision-making, hear what is being explored today and what it takes to move from idea to implementation in a government setting.

Networking Reception in the Exhibit Area

Network with your colleagues and discuss technology solutions with the event exhibitors.

End of Conference

Conference times, agenda, and speakers are subject to change.