Registration and Morning Refreshments in the Exhibit Area

Ballroom Lobby

Opening Remarks

Galleria Ballroom

Kuldip Mohanty, Chief Information Officer, Information Technology Department, State of North Dakota

Keynote – Charting Your Course: A Global Perspective on Team Development and Leadership

Galleria Ballroom

In today’s dynamic landscape, leaders must remain attuned to emerging trends and stay ahead of new developments to effectively guide their teams through times of transformation. What valuable insights can we glean from how governments and organizations worldwide approach challenges? And how does this impact our work in the public sector? This session explores pressing topics such as change management, the role of Artificial Intelligence in our daily lives, and strategies for upskilling your teams. In her timely keynote address, Dr. Mary Kelly offers actionable takeaways, helping you assess your current position on the ever-evolving tech roadmap and how to empower your team with necessary tools for progress.

Mary Kelly, PhD, Former Commander, US Navy

Bits and Bytes

Galleria Ballroom

Networking Break in the Exhibit Area

Ballroom Lobby

Concurrent Sessions

Bolster Your Defenses with Secure AI

Renoir/Russell

Cybersecurity and AI go hand in hand. If you are implementing AI, you must be aware of the risks and have a plan to mitigate them. Understanding the policies and legal requirements in place before you begin your AI journey is paramount. On the other hand, the confluence of AI and Cyber is reshaping traditional security paradigms, allowing us to anticipate threats and respond decisively. Join us in this session to uncover cybersecurity considerations you need to know when implementing AI.

The Next Generation Customer Experience

Van Gogh/Remington

People are accustomed to a certain level of ease and convenience when it comes to buying goods and services – typically through a click of a button on their smartphones. In this fast-changing and diverse world, with soaring pressures to be customer-centric, how can government keep up and still manage to deliver with velocity and efficiency? This session deep dives the need to manage evolving expectations that will affect the future of government services, and what it takes to deliver these services to ensure all members of the community thrive into the future.

The Future of Work

Wyeth/Rockwell

It has been said, “change is the only constant in life.” After years of tremendous change with no end in sight, how can government successfully approach the future of work? Are there new, innovative methods to recruit and retain? Can your leadership style and communication level up to lead a diversifying workforce more effectively? Are skills-based hiring, apprenticeships, qualification adjustments, and team culture on your radar? This session will delve into the many ways the Future of Work is evolving and how you can keep up!

Lunch

Galleria Ballroom

Bits and Bytes - Demystifying AI: Use Cases to Inspire Your Journey

Galleria Ballroom

Adopting AI technologies to enhance operational efficiency is quickly becoming the norm. Streamlining processes, optimizing resource allocation, and delivering better services to the community are no longer a “nice to have”, but a “must have”. In this session we will examine use cases and strategies for leading AI programs that drive innovation, improve decision-making, and ultimately transform public service delivery for the better.

Short Break

Please proceed to the concurrent sessions.

Concurrent Sessions

Data and AI Governance to Promote Transparency and Trust

Renoir/Russell

The proliferation of AI systems and the data that drives them are increasingly shaping our daily lives. Having guardrails and an effective governance process in place is more vital than ever and is essential to ensuring public trust. How should we approach the ethical and regulatory considerations that now must be taken into account? What are key principles and best practices for navigating the complex landscape of data and AI governance? This session offers actionable insights to promote transparency, accountability, and ethical use of data and AI technologies to foster trust in their deployment within government organizations.

Women Lead the Way

Van Gogh/Remington

Women leaders are revolutionizing the public sector technology space. This session shines a spotlight on their pivotal role in driving innovation, aligning technology with business goals, and fostering high-performing teams. Join an esteemed panel of female trailblazers as they share their insights and strategies for success in the evolving world of technology. Gain inspiration from their journeys and learn key takeaways for empowering the next generation of women in tech.

It’s Not What You Say, It’s What They Hear

Wyeth/Rockwell

IT is front and center in virtually everything that government does. Success – and survival – depends on being adept at winning friends and influencing people. Not just your immediate colleagues, but upper leadership, budget directors, legislators and service providers. It’s all for naught if you can’t convey things in the right way. This session dives into the vital subject of communication and why it must be the cornerstone of your role as an IT leader.

Exclusive Briefing for Industry Partners

Hosted by: Kuldip Mohanty, Chief Information Officer, Information Technology Department, State of North Dakota

Networking Break in the Exhibit Area

General Session – The State of AI in GovTech: Exploring the Future

Galleria Ballroom

Presented by the Center for Public Sector AI, this keynote presentation delves into the present status of Artificial Intelligence in the GovTech sector, offering a detailed examination of AI's applications within state and local governments. We will explore AI's potential future paths in GovTech, highlighting emerging trends and discussing how technology and policy leaders can prepare for AI's impact on service delivery. We will address starting points for AI implementation, stressing the importance of collaboration, ethical considerations, and equitable technology access. This forward-looking talk will equip attendees with a thorough understanding of AI's trajectory in GovTech, providing practical insights to effectively leverage AI for public sector innovation and advancement.

Sean McSpaden, Senior Fellow, The Centers for Digital Government and Public Sector AI

Networking Reception in the Exhibit Area

Ballroom Lobby

Network with your colleagues and discuss technology solutions with the event exhibitors.

End of Conference

Conference times, agenda, and speakers are subject to change.