Name: New York City Technology Forum 2023
Start: 2023-11-27T08:00
Location: New York Marriott at the Brooklyn Bridge

Overview

View photo highlights of the Best of New York City Awards 2023 here:

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^{Photo credit: Howard Fritz with One Fine Day Photography}

The Forum brings together technology focused public-sector professionals with leading industry partners to connect on innovative approaches, get inspired and discover new technologies. Join us and let’s improve the future of government together!

Winners of the 2023 Best of New York City Awards were celebrated on November 27th at the New York City Technology Forum.

A message from our Keynote Speaker

The New York City Technology Forum offers a great opportunity to share best practices across the public and private sectors, discuss exciting new industry developments, and hear from leaders in the digital space. I encourage you to join me there to learn more about how the Office of Technology and Innovation is leveraging the latest tech to ‘get stuff done’ for New Yorkers.

- Matthew C. Fraser, Chief Technology Officer, The City of New York

Speakers

John Register

Paralympic Games Silver Medalist, Persian Gulf War veteran, TEDx Motivational Speaker

John Register is a two-time Paralympian, Paralympic Games Silver Medalist, Persian Gulf War veteran, and TEDx Motivational Speaker. He embraced a “new normal mindset” in becoming an amputee following a misstep over a hurdle while training for the 1996 Olympic Games, after participation in two consecutive Olympic trials.
An Oak Park, Ill. native, Register discovered how to “amputate his fear of disability” and founded the U.S. Olympic and Paralympic Committee Military Sport Program in the early 2000s. He launched a book titled: 10 Stories to Impact Any Leader: Journal Your Way to Leadership Success, as business leaders return to work with their staff amid stressful circumstances surrounding the Coronavirus pandemic and the recent unrest in our urban cities.
Register teaches business professionals through his “Hurdling Adversity” speeches and podcasts to “amputate fear and embrace their new normal,” as they discover “stories within themselves.”
He finds that “it is the personal stories that inspire teams more profoundly with greater impact.”
Register is a four-time All-American graduate of University of Arkansas. He served six years in the U.S. Army—including in operations Desert Shield and Desert Storm, and in active-duty with the U.S. Army World Class Athlete Program—winning nine gold medals in the Armed Services Competition and two World Military Championships.
Register had his left leg amputated after a misstep over a hurdle changed his life. Register hyperextended his knee and severed the popliteal artery. He started swimming to aid in his recovery, made the U.S. Paralympic Team in 1996, and later won a silver medal in the long jump—as he set an American record—and sprinted to fifth in the 100 meters and 200 meters at the U.S. Paralympic Games in Sydney.
Register resides in Colorado Springs, CO with his wife Alice. The couple have three children - John Jr., Ashley, and Ronald.

Jack Shaw

Innovation and Technology Strategist, Speaker, Author, Consultant

Jack Shaw is a global thought leader and emerging technology strategist with over 30 years of experience. From hearing the echoes of Sputnik's signals as a small child to watching the Moon landing as a teenager to entering the software industry in the 1980's to leading an AI company in the early 2000's, Jack's journey through technology's evolution has equipped him with a uniquely balanced perspective on disruptive change.
Voted one of the World's Top 25 Professional Speakers and one of the Top Five Technology Futurists, Jack has shared his insights with nearly 300,000 leaders and professionals in 26 countries and every U.S. state. He has advised key decision-makers at Fortune 500 corporations such as Mercedes Benz, Bosch, and Coca-Cola, as well as numerous trade associations and governmental organizations. Jack's expertise extends to AI, Blockchain, 5G, the Internet of Things, and the emerging autonomic economy.
A Yale University graduate with a Kellogg MBA, Jack is the author of three books on emerging technologies. His forward-thinking approach and ability to explain complex concepts in easily understood terms make him an invaluable guide for any organization seeking to navigate the future.

Laura Avent

Executive Government Advisor, Amazon Web Services

Laura has over 20 years of experience leading/consulting on complex transformational programs in the public and private sector. Prior to joining Amazon Web Services, she served as the Chief Digital Transformation Officer at MTX, where she built a digital transformation organization to assist State & Local Governments and Higher Education institutions in planning and executing complex transformations for their agencies, including COVID-19 pandemic initiatives. She served the Commonwealth of Kentucky as an Executive Innovation Advisor, driving cloud adoption, modernization and maximizing the benefit of the cloud investment across multiple state agencies. In addition, for over 15 years she led global transformational programs for large corporations such as Schneider Electric and Lexmark International. These global programs included Enterprise Master Data Management, Quote to Cash, CRM, PRM, and Call Center Services Management.

Hansang Bae

CTO, Public Sector, Zscaler

Hansang Bae is the public sector chief technologist at Zscaler where he supports public sector organizations in their mission to transform and modernize securely. Previously, Bae held technology leadership roles at Netskope and Riverbed Technology and was a Citi (Citigroup) Architecture and Technology Engineering team member. As one of the six global engineering leads, he was responsible for performance engineering, network management (NMS) tools, and capacity planning groups for all of Citi. Bae is a world-renown expert in packet analysis with contributions to Wireshark open-source development.

Cory Bannerman

Field CTO – Digital Velocity, CDWG

Bringing 10 years of experience in Enterprise IT architecture (Datacenter, Hybrid Cloud and Cloud-native infrastructure), Cory is proficient in compute, networking, storage, backup and DR, business continuity, Cloud Architecture and Cloud Native Apps. He prides himself on his customer relationship building, listening to customer problems, concerns or needs and helping customers with solutions that exceed expectations.
Cory focuses on mentorship, supporting team growth and empowerment. Cory has taught technical certification level classes to over 1000 IT professionals.

Dominic Berg

Associate Commissioner, Product Management, Applications, Office of Technology and Innovation, New York City

Phil Bertolini

Senior Vice President, Government Technology

Phil Bertolini is a senior vice president for Government Technology, the premiere event and thought leadership content provider for state and local government technology professionals. Previously, he served as deputy county executive and CIO for Oakland County, Michigan. During his 31-year tenure, Phil built a world-class IT organization in the second-largest county in Michigan, just north of Detroit. As Oakland County CIO, he oversaw more than 150 employees serving over 1.2 million residents. In 2005, he was also promoted to deputy county executive, holding dual positions until his retirement. Phil’s efforts earned the county national attention, winning numerous awards for technology innovation and excellence. He was named Governing Magazine’s Public Official of the Year and Government Technology Magazine’s Top 25 Doers, Dreamers & Drivers. He was also honored by the President Obama White House as a Champion of Change.

Phaedra Boinodiris

Global Consulting Leader for Trustworthy AI, IBM

A fellow with the London-based Royal Society of Arts, Boinodiris has focused on inclusion in technology since 1999. She currently leads IBM Consulting’s Trustworthy AI Practice, she is the IBM AI Ethics Board focal for all of IBM Consulting, serves on the leadership team of IBM’s Academy of Technology and leads IBM’s Trustworthy AI Center of Excellence. She is the co-author of the book ‘AI for the Rest of Us’. Boinodiris is a co-founder of the Future World Alliance, a 501c3 dedicated to curating K-12 education in AI ethics. She is pursuing her Ph.D. in AI and Ethics at University College Dublin’s Smart Lab. In 2019, she won the United Nations Woman of Influence in STEM and Inclusivity Award and was recognized by Women in Games International as one of the Top 100 Women in the Games Industry as she began one of the first scholarship programs in the United States for women to pursue degrees in game design and development.

Erik X. Briseño

Senior Director, Threat Management, Cyber Command, Office of Technology and Innovation, New York City

Erik is Cyber Command’s Senior Director for Threat Management at the NYC Office of Technology and Innovation, overseeing and providing strategic direction for the City’s Agency Incident Response Readiness (AIRR) and Citywide Cybersecurity Assessment Programs. A cybersecurity professional with over 15 years of experience, Erik originally hails from El Paso, Texas where he earned both his Bachelor’s of Computer Science and Master’s of Information Technology degrees at the University of Texas at El Paso. He began his career as a software engineer at NASA, before leading cyber penetration tests for the U.S. Department of Defense at the U.S. Army Research Laboratory. Continuing with his interest and commitment to public service, Erik joined the City of New York in 2018 as a key member of Cyber Command’s Computer Emergency Response Team (CERT), orchestrating the onboarding of agencies into the AIRR Program. In 2021, leveraging both his leadership and cyber expertise, Erik established the CCAP and, just last month, his team successfully launched the first-ever municipal Vulnerability Disclosure Program. Erik thrives on collaborative problem-solving and remains dedicated to advancing cybersecurity each and every day to safeguard City assets and ensure the delivery of essential services for all New Yorkers.

Brian Cohen

Vice President, Center for Digital Government

Brian Cohen is the Vice President of the Center for Digital Government and Center Digital Education, a national research and advisory institute on information technology policies and best practices in state and local government and education. Prior to joining the Center, Brian was Vice Chancellor and University CIO for the City University of New York (CUNY).
As the Vice-Chancellor and University CIO at CUNY, Brian directed the Office of Computing and Information Services (CIS), developed, and managed the enterprise IT vision, strategy and day-to-day technology operations of the University. His areas of focus included academic and business systems, cloud strategies, IT policies and procedures, Cybersecurity, project management, IT resiliency and disaster recovery, and network and telecommunications.
Brain also served in leadership roles with the City of New York. Among his many accomplishments, Brian developed the City of New York’s E-Government strategy, implemented the City’s award-winning nyc.gov website, and managed the City’s effort to address the Y2K technology challenge.

Charisse Dean

Managing Director, US ESG Social Strategy, KPMG

Charisse Dean is Managing Director of KPMG US ESG Social Strategy. She has over 20 years’ experience leading transformational programs (digital and business) with a purposeful focus on integrating culture into organizations through social and equity strategies. Her areas of expertise include DEI strategy, PMO launch and execution, operational efficiency, program delivery and considerable experience leading and driving software implementations.
Charisse leads, mentors and coaches’ others, attaining satisfaction in seeing them thrive, especially women. She balances life as a wife, mother of three boys, committed to driving excellence in her family and community. Charisse is a graduate of University of Virginia, M.S. in IT Management and George Mason University, B.S. in Decision Sciences and MIS. She is a member of Forum for Executive Women, Gartner’s Senior Advisory Council, Fred’s Footsteps Board – Governance Committee, Women in Technology Network (WIT) and Board Member for The Giving Tree non-profit organization.

Derek Doan

Director, Northeast Region, Public Sector and Education Sales, T-Mobile

Derek is Director, Northeast Region – Public Sector and Education Sales at T-Mobile (NASDAQ: TMUS). In that position, he leads a team of Sr. Managers who have teams across 21 States focused on T-Mobile’s State, Local, City and Education (K12/Higher Ed) business. In addition, Derek represents T-Mobile and Military Veterans by working in partnership with other private sector firms to share best practices around hiring and supporting those who defend our country. Derek is Chair of T-Mobiles Veterans and Allies Network for NYC. He spent 12 years serving his country; two years in the U.S. Navy and 10 years in the US Army Reserves where he graduated with honors from Primary Leadership and Development Course earning the rank of Sargent. Derek received his Business Degree from Goldey-Beacom College where he concentrated on Sales and Marketing. Derek currently resides in New Jersey with his wife Jennifer, and kids Jakob, Elliot, Carly, + pup Angie.

Alex Foard

Executive Director, Research & Collaboration, Strategic Initiatives, Office of Technology and Innovation, New York City

Alex Foard is the executive director for Research and Collaboration in NYC Office of Technology and Innovation, where he runs the Office's first research team focused on projects, policy, and programming related to emerging technologies.
Alex began his City service at the Office of Management and Budget as part of the team managing the City’s $4.2 billion Community Development Block Grant-Disaster Recovery program. He then spent over three years at the NYC Department of Correction as the director of the Performance Management and Analytics Unit. He then became a senior advisor in the Mayor’s Office of Operations, where he served as the project lead for the NYC Automated Decisions Task Force, before transitioning into leading the implementation of Executive Order 50, which created the AMPO position and established the mandate for an algorithms management framework for City agencies.
He received his BA from the University of Rochester in political science, and his MPA in Urban/Social Policy and Quantitative Analysis from Columbia University School of International and Public Affairs.

Joel Golub

Industry Executive Director, Local Government, Oracle

Joel Golub is the Industry Executive Director for Local and County Strategy for Oracle North America. Joel has 30 years of experience as a CIO in California County Government, NYC Government and NJ State Public Transit.
He most recenty served as CIO in Orange County, CA, the nation’s 6th largest county supporting 3.2 milion constituents. During his 5 years at Orange County, Joel also served on two Orange County Boards responsible for the oversight of Law and Justice Technology and Land Based Radio Communications. Joel served on the Board for California County Information Servcies Directors and worked as their President promoting technology sharing and collaboration among CA county IT organizations.
Under the Bloomberg administration in NYC, Joel served as the Deputy Fire Commissioner and Chief Information Officer for the Fire Department of the City of New York (FDNY). As FDNY’s first CIO, Joel was responsible for key technology projects and transformations for the business.
Joel was also the CIO in San Bernardino County, CA which is the largest county in area in the United States providing services over a 20 thousand square mile area to 3 million residents.
Joel spent most of his career at NJ TRANSIT and remains one of the longest tenured CIOs in the public transit industry in the United States.
Joel studied at Montclair State University earning a BA in Mathematics and later earned his MBA from Rutgers University. Joel and his wife, Deborah reside in New Jersey and recently became grandparents.
Joel was a part time firefighter for over 40 years and recently retired from firefighting but remains extremely committed to improving technologies that support first responders and protecting the public. He is passionate about improving government services for their citizens and introducing innovation and new technology to make government more efficient and responsive to the public.

Jade Grieve

Chief of Student Pathways, NYC Public Schools

Jade Grieve is the Chief of Student Pathways for NYC Public Schools, part of Chancellor Banks’ senior leadership team and overseeing the district’s significant expansion of career-connected learning, strengthening of college and career readiness and computer science education.
Jade leads the Office of Student Pathways which oversees career connected learning initiatives such as FutureReadyNYC, Career Readiness & Modern Youth Apprenticeship, and CTE programs in close to 300 high schools in partnership with key postsecondary and employer partners like CUNY, SUNY, Northwell Health, Google, NYC CEO Jobs Council, Google & JP Morgan Chase. In addition, the Office of Student Pathways supports counselors and advisors across the city to ensure all students graduate with a strong postsecondary plan and other critical initiatives to ensure students are accessing critical skills necessary for college and career success such as the Computer Science public-private partnership.
Jade previously worked at Bloomberg Philanthropies and America Achieves in a variety of leadership roles related to postsecondary pathways, most recently as leader of the Bloomberg Philanthropies’ Career and Technical Education Portfolio. She has also worked extensively in federal and state agencies of the Australian government, including as Senior Education Advisor to the Prime Minister and Education Minister of Australia.

Leslie Harlien

VP, Education, State, and Local Government, North America, Dell Technologies

Leslie has been with Dell for 27 years and has held numerous sales and leadership positions during this time. She has a BA from the University of Texas in Austin. Prior to Dell, she started her career as an Area Director for Extend-A-Care in Austin, Texas. She joined Dell in 1995 as an inside account manager and then transitioned to inside management for 5 years. In 2003 Leslie became an Account Executive in Texas. From there, Leslie became a Regional Sales Director in 2006 where she had responsibility for the Central United States for our Large Public customers.
In 2013 to January 2016, Leslie was the Executive Director for Commercial customers covering the central and eastern half of the United States. In 2016 to 2018 Leslie was the Vice President of Sales for the South Central for our corporate customers as well as Education, Healthcare and State and Local Government customers and their respective Dell teams. Presently, Leslie is responsible for the State and Local Government and Education Business Development and Strategy teams for North America. She is on the Advisory Board for the Business School at the University of Incarnate Word. She is involved in her community and a Wish Granter for the Make-A-Wish Foundation. Leslie resides in Lago Vista, Texas with her husband and has two children. Leslie enjoys traveling, sports and spending time outdoors with her friends and family.

Christie J. Karrels

Strategic Enterprise Architect, Trellix

Christie Karrels has more than 20 years of cyber security experience at industry-leading technology companies. Christie Karrels is a Strategic Enterprise Architect for Trellix, representing Department of Defense and national security programs. She was previously the Sales Engineer for the large telecommunications and Department of Defense services.
Prior to becoming a Strategic Enterprise Architect overseeing government initiatives, Christie was responsible for leading engineering efforts involving cyber security, leading DOD security efforts, as well as virtualization security. Since joining McAfee, now Trellix, in 2009, Christie has continued to lead the cyber efforts for DOD customers and protect our nation’s infrastructure. Christie was previously engineering lead on a number of proposals providing Information Security and Information Assurance expertise. She spent almost 7 years at The MITRE Corporation providing engineering efforts to internal and external customer projects. Prior to working at The MITRE Corporation, Christie was a software instructor and technical writer around systems administration as well as system and network security.

David Lubetkin

Chief Information Officer, Department of Small Business Services, New York City

David Lubetkin is the Chief Information Officer at the NYC Department of Small Business Services (SBS). In this role he leads the agency's Technology Unit which includes the Technology Operations, Application Development, and Project Management Office teams. David is responsible for aligning IT initiatives to the agency's strategic and tactical objectives, overseeing high-impact, strategic technology programs, and defining and implementing the IT portfolio model and supporting processes.
David began his City service in 1999 at the NYC Department of Employment working on the Help Desk. In 2003, he joined SBS and moved into application development and website design. He later led multiple teams within the Technology Unit as they launched new systems supporting both internal SBS processes and services provided to New York City businesses, neighborhoods, and jobseekers.
David is a graduate of the University of Delaware where he received a B.A. in International Relations with minors in History and Economics.

Trevor McLaren

Senior Director of Solutions Engineering, Salesforce

Trevor McLaren is a seasoned IT leader assisting State and Local governments envision digital transformation through best-in-class customer relationship management, marketing and outreach, analytics and integration. Trevor leads a team of solutions engineers working with the latest AI technology to help governments serve constituents better.

Jason Mitchell

Senior Manager, Crisis Response, Verizon

Jason Mitchell is the Senior Manager of the Frontline Crisis Response Team - East.  During times of crisis and large events, Mr. Mitchell’s team deploys mission critical communication assets to public safety agencies, emergency operation centers, and Department of Defense units. He also is charged with leading the Frontline Crisis Response Team Logistics organization and Frontline Innovation Program team. While at Verizon, he has supported government support teams with data products and instituted advanced data solutions for local, state, and federal clients. Before entering the telecommunications industry, Jason served as a Police Officer in the state of Indiana and he currently resides just outside of Indianapolis.

Zach Patton

Chief Editor, Content Studio, Government Technology

Zach Patton is the chief editor of the Content Studio at e.Republic and Government Technology. He has been covering the public sector for nearly 20 years. Until 2019, he was the executive editor of Governing magazine, where he also had served as a staff writer for more than a decade.

Devin Pool

Field Account Manager, New York City Public Sector, HP

Devin Pool is responsible for managing customer and partner relationships, providing IT innovation, enabling business outcomes, and supporting the New York City Government, K-12, and High-Ed across product and technology strategies for HP Inc. Devin has been with HP for 7 years, holding a variety of roles, and most recently relocated with his family to New York from Rio Rancho, NM. Prior to joining HP, Devin ran a social media marketing business with over 500k followers. He has 14 years professional business experience but counts 26 years’ experience because he’s been running businesses since he was 9 years old; selling everything from homemade drawings to CD mixtapes. The Pool family spends most weekends volunteering their time to help others, but also enjoy travelling and binge watching their favorite movies.

Jim Richberg

Head of Cyber Policy and Global Field Chief Information Security Officer, Fortinet

Jim Richberg’s role as a Fortinet CISO leverages his 30+ years’ experience leading and driving innovation in cybersecurity, threat intelligence, and cyber strategy & policy for the US Government and international partners. Mr. Richberg’s broad operational experience –including his 20 years at CIA-- gives him practical insight into difficult cyber problems ranging from advanced threat capabilities to insider threat and supply chain integrity. He helped build the discipline of cyber threat intelligence analysis and has been an innovator in measuring cyber performance, risk, and return on investment (ROI). In his non-cyber moments, he builds and uses large telescopes and has run astronomy outreach programs for the Smithsonian Institute and the National Park Service  

Michael Shum

PMP, Deputy Commissioner, Chief Information Officer, Department of Environmental Protection, New York City

Deborah Snyder

Lead, Health and Public Service, Northeast, Accenture

Deborah Snyder leads Accenture’s Health and Public Service business in the Northeast. Based in New York, she works with governments, universities, nonprofits, hospital systems, and health insurance companies, with an emphasis on transformation through digital, innovation, and reimagining organizations.
Deborah has spent more than 20 years helping make good public sector organizations better. Before her current role, she was responsible for Accenture’s work with New York State and City. Previously, she led Accenture’s North America public service strategy and management consulting practice.
Deborah is committed to her community and currently serves as a trustee of the Citizens’ Budget Commission. She previously was a David Rockefeller Fellow with the Partnership for New York City, an International Women’s Foundation Fellow, and was honored by Girl Scouts of Greater New York as a Woman of Distinction.
Deborah lives in Manhattan with her husband and son.

Kevin Talbert

Senior Solutions Engineer, Cloudera Government Solutions

Kevin Talbert is a dedicated Senior Solutions Engineer with Cloudera Government Solutions. He comes from an architecture background working with large, distributed data platforms, and designing customer-centric solutions for problems at scale. He provides technical expertise to customers' looking to modernize their data stack and builds solutions to integrate Cloudera wherever they are on that journey.

Albana Theka

Senior Director, Data and Analytics, Health + Hospitals, New York City

Albana Theka is the Sr. Director of Data and Analytics at NYC Health and Hospitals and leads the Financial Sustainability Analytics Center of Excellence. In this role she partners with Executive leaders in the areas of Finance, Human Resources, Facility Development, Managed Care, Patient Growth and Metroplus to lead the delivery of data products and solutions that impact financial decisions and outcomes. Albana has spent most of her career in finance and strategy roles within the healthcare industry and prior to joining NYC Health and Hospitals she held various leadership roles at NYU Langone Health. Albana’s hobbies are singing and traveling with her family.

Steve Weiner

M365 Principal Architect, SHI

Steve Weiner is a Microsoft Certified Solutions Expert (MCSE) in Cloud Platform and Infrastructure who actively works to bring customers into the modern era of cloud-based device management. He is a Solutions Architect focusing on the Microsoft Azure platform and developed the technologies behind Zero Touch for Windows 10 solution which was recently awarded Intel's Client Solution Innovation of the year in 2018.
5 years later: still deploying endpoints with the Microsoft cloud, and now streaming action/RPG games on twitch.tv/stevecapacity.

Caroline Yap

Managing Director, Global AI Business, Google Cloud

Caroline serves as the Managing Director, Global AI Business at Google Cloud. Caroline leads a team of AI leaders focused on creating business value for Enterprise Clients and Customers using AI/ML technologies to extract insights from their data estates as well as helping them think about how to approach AI including AI strategy creation. The team also ensures a cohesive feedback loop with various AI and Machine Learning engineering teams at Google. 
Caroline has an extensive and diverse background in applied infrastructure across networking, security and cloud. She also advises government, policy makers, and think tanks on responsible innovation with AI.

View Speakers

Agenda

Monday, November 27
12:45 pm Eastern	Registration Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade
1:30 pm Eastern	Opening Remarks Grand Ballroom Michael Shum, PMP, Deputy Commissioner, Chief Information Officer, Department of Environmental Protection, New York City
1:45 pm Eastern	General Session – MyCity Portal Unleashed: A Roundtable Discussion Grand Ballroom The MyCity Portal is revolutionizing the way New York City citizens engage with local government and access services. This project from the Mayor Adams administration is making it simple and secure for New Yorkers to get what they need. What are some early learnings since the launch of the portal? What can we look forward to in the future? Join this roundtable conversation to hear from those who participated in the portal launch and are working on next steps. Moderator: Phil Bertolini, Senior Vice President, Events, Government Technology Dominic Berg, Associate Commissioner, Product Management, Applications, Office of Technology and Innovation, New York City David Lubetkin, Chief Information Officer, Department of Small Business Services, New York City
2:30 pm Eastern	Networking Break Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade
3:00 pm Eastern	General Session - Empowering the Future Workforce: the NYC Approach Grand Ballroom Faced with serious recruiting and retention challenges, the City has been creatively exploring strategies that empower individuals with the skills they need to thrive in an ever-evolving workforce. Some of these strategies include apprenticeship, Pathway and other internal programs. Have we found the secret sauce? Join us and be part of a transformative conversation where we’ll share some of the City’s innovative approaches aimed at staying ahead of workforce trends. Moderator: Brian Cohen, Vice President, Center for Digital Government Anthony Dixon, Director, Cybersecurity Engineering, Division of Instructional and Information Technology, New York City Public Schools Jade Grieve, Chief of Student Pathways, New York City Public Schools
3:45 pm Eastern	Best of New York City Awards Ceremony Grand Ballroom Hosted by: Matthew C. Fraser, Chief Technology Officer, New York City
4:45 pm Eastern	Best of New York City Awards Reception Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade

Tuesday, November 28
8:00 am Eastern	Registration and Morning Refreshments Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade
9:00 am Eastern	Opening Remarks Grand Ballroom
9:15 am Eastern	Keynote – Transform Adversity into Advantage. How to Conquer Life’s Hurdles Grand Ballroom The world has become more difficult, and the challenges are bigger than ever. Adopting a “new normal mindset” is necessary to empower your team to navigate the challenges and opportunities through a contextual model to overcome adversity. How will you manage uncertainty? Is your team ready to embrace change? This session will provide a powerful and interactive message of resilience and perseverance that will inspire you to see change as an opportunity for growth. John Register, Inspirational and Motivational Speaker, Author and Two-Time Paralympic Silver Medalist
10:15 am Eastern	Bits and Bytes – The New York City AI “Action Plan” Grand Ballroom Artificial Intelligence (AI) has rapidly emerged as a transformative force across industries, and its potential to shape the future of technology is undeniable. To harness the power of AI effectively, organizations must develop a comprehensive AI action plan that encompasses their vision, strategy, and implementation roadmap. This session is designed to provide attendees with valuable insights into the New York City AI action plan, from inception to execution. Alex Foard, Executive Director, Research & Collaboration, Strategic Initiatives, Office of Technology and Innovation, New York City
10:35 am Eastern	Networking Break Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade
11:00 am Eastern	Concurrent Sessions Emerging Technology in Government Grand Ballroom A Innovators create increased productivity, cost savings and people-first services that benefit users. How is government harnessing emerging technologies, like AI, while at the same time ensuring ethics, security, and privacy are top of mind leading into the future? In this thought-provoking session, we will dive into the transformative potential of emerging technologies in reshaping government operations, enhancing citizen experience, while building more efficient, responsive and accountable public sector. Moderator: Phil Bertolini, Senior Vice President, Events, Government Technology Phaedra Boinodiris, Global Leader for Trustworthy AI, IBM Consulting Leslie Harlien, VP, Education, State, and Local Government, North America, Dell Technologies Paul Rothman, Director, Smart Cities & IoT, Office of Technology and Innovation, New York City You’re on Cloud 9 – Now What? Grand Ballroom B The cloud is imperative to the success of government technologies. Migration may have been an easy choice for organizations looking to increase scalability, agility, accessibility and cost efficiency, but what comes next? How can governments manage cost and efficiency? What kind of positive environmental impact are we seeing from cloud services? This session will illustrate the ways using a cloud approach to technology can help governments manage their futures. Moderator: Brian Cohen, Vice President, Center for Digital Government Hansang Bae, CTO, Public Sector, Zscaler Michael Deutsch, Vice President of Infrastructure and Operations, New York City Housing Authority Designing the Future of the New York City Experience Grand Ballroom C When people hear the term “design thinking,” they often assume it’s about fashion or home improvement. But in government it refers to an approach that puts the focus on people when designing new services and products to ensure maximum accessibility. It’s a way of thinking that considers needs, desires, preferences, and experiences. This session explores how design thinking can be encouraged and tailored for public sector problem-solving while providing maximum accessibility for all. Moderator: Lydia Payne-Johnson, Senior Fellow, Center for Digital Government Monserate Fernandez, Management Information Services Director, Independent Budget Office, New York City Trevor McLaren, Senior Director of Solutions Engineering, Salesforce Kesone Phimmasone, Chief Digital Strategy Officer, Office of Technology and Innovation, New York City Bridging the Divide: Advancing Digital Equity and Accessibility for All! Williamsburg/Greenpoint Digital equity and inclusion are not just about connectivity. Access to broadband is but a piece of the puzzle. The issue of equitable use and accessibility comes into play. What will governments do to create full engagement opportunities for all? How will technologies support this endeavor? How will we make those technologies accessible? This session provides foundational knowledge on how to drive digital equity and accessibility forward and looks at the great work that is being done in New York City to improve the equitable use of technology. Moderator: Ron Bergmann, Senior Fellow, Center for Digital Government Kirsty Jardine, Director, IT Strategy and Partnerships, Office of the Chief Information Officer, New York City Housing Authority (NYCHA) Dave Seliger, Chief Digital Equity Officer, Department of Housing Preservation and Development (HPD), New York City Navigating the Future of Connectivity Golden Boardroom Modernization and wireless technologies are driving unprecedented changes in government. These changes go beyond wireless sustainability, digital infrastructure, and connectivity. How are you addressing the challenges and opportunities presented by modernization and wireless trends? This session offers valuable insights on how the City can stay ahead in the world of connectivity and communication. Moderator: Zach Patton, Chief Editor, Content Studio, Government Technology Derek Doan, Director, Northeast Region, Public Sector and Education Sales, T-Mobile Sony Varughese, Chief Technology Officer, Bronx District Attorney, New York City
11:45 am Eastern	Lunch Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade Grab a bite to eat in the exhibit area and say hi to the event sponsors.
12:45 pm Eastern	Concurrent Session Exploring the Boundaries and Opportunities of Artificial Intelligence Grand Ballroom A In this rapidly evolving landscape of technology, few topics have generated as much excitement and confusion as Artificial Intelligence. Some struggle to know whether what they are seeing or hearing is real, or machine generated. What AI is and what it is not? How will ethics be addressed when pushing AI forward? How can you leverage AI to improve public sector operations and address challenges? This session delves into the processes and strategies to use emerging technologies- ethically- that empower humans to better utilize their skills to focus on higher-value activities. Moderator: Phil Bertolini, Senior Vice President, Events, Government Technology Laura Avent, Executive Government Advisor, Amazon Web Services Monserate Fernandez, Management Information Services Director, Independent Budget Office, New York City Renata Gerecke, Algorithms Reporting Manager, Strategic Initiatives, Office of Technology and Innovation, New York City Deborah Snyder, Senior Managing Director, Health and Public Service, Accenture Kevin Talbert, Senior Solutions Engineer, Cloudera Government Solutions Securing the Future by Staying Ahead of the Cybersecurity Curve! Grand Ballroom B Cyberthreat attacks are increasing in potency and frequency while becoming more treacherous to navigate each year. Having a solid and well-prepared incident response plan is not an option to consider, but a must-have. Is your team ready for the inevitable incident? This session explores the current reality of security threats and how we can work together to defend and respond. Moderator: Ron Bergmann, Senior Fellow, Center for Digital Government Mohammed Hassan, Chief Information Security Officer, Office of Labor Relations, New York City Christie J. Karrels, Strategic Enterprise Architect, Trellix Yosef Lehrman, Deputy Chief Information Security Officer, Security Sciences and Urban Technology, Cyber Command, Office of Technology and Innovation, New York City Jim Richberg, Head of Cyber Policy and Global Field Chief Information Security Officer, Fortinet My Data + Your Data = Our Data Grand Ballroom C There’s one thing government has plenty of… DATA! But it’s often siloed, protected, and unusable to anyone but the owner. Your environment may be inundated with disparate systems that include redundant information which makes data-driven decisions difficult, if not impossible. Are you getting the most out of your data? This session will illustrate best practices for breaking down silos to make data more manageable, discoverable, and useful. Moderator: Brian Cohen, Vice President, Center for Digital Government Joel Golub, Industry Executive Director, Local Government, Oracle Albana Theka, Senior Director of Data and Analytics, New York City Health and Hospitals Automation: Doing More with Less Williamsburg/Greenpoint In today’s competitive landscape, there is the constant need to maximize efficiency, reduce costs, and drive innovation. Automation has emerged as a powerful tool to achieve those objectives. How do we leverage technology to optimize processes and empower the workforce? This session looks at how to drive success in an increasingly automated world. Moderator: Lydia Payne-Johnson, Senior Fellow, Center for Digital Government Eddie Wan, Director of Application Development, Environmental Protection Department, New York City Samantha Wu, Director of Agency Solutions, Strategic Initiatives, Office of Technology and Innovation, New York City Caroline Yap, Managing Director, Global AI Practice, Google Cloud Embracing and Optimizing the Hybrid Workforce Golden Boardroom A workforce that comes to the office 100% of the time may be a thing of the past and, it’s safe to say, remote and hybrid models are here to stay. Working from home is an exceptional benefit government can offer to improve recruitment and retention, but supporting a virtual workforce comes with challenges that can’t be ignored. This session considers obstacles to thriving in our new age workplace and how to overcome them. Moderator: Zach Patton, Chief Editor, Content Studio, Government Technology Devin Pool, Field Account Manager, New York City Public Sector, HP Anna Vaysman, Assistant Commissioner, Human Resources, Department of Housing Preservation and Development (HPD), New York City Steve Weiner, M365 Principal Architect, SHI Executive Briefing Grand Ballroom (Industry Sponsors Only)
1:30 pm Eastern	Networking Break Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade
1:50 pm Eastern	Featured Speaker - Digital Transformation for Government: The Future is Now Grand Ballroom Join our one-hour workshop on Dynamic Digital Transformation and unlock the power of emerging technologies like AI. See how these tools are already transforming state and local government including exciting real- world examples drawn from the latest surveys and reporting by Government Technology magazine. Engage in an interactive session to uncover areas where your organization can benefit from these new tools and discover how to improve outcomes for your constituents and your organization. Stay ahead of the curve and revolutionize your government- the future is now! Jack Shaw, Innovation and Technology Strategist, Speaker, Author, Consultant
2:50 pm Eastern	Bits and Bytes - Securing the City: Unveiling NYC’s Vulnerability Disclosure Program (VDP) Grand Ballroom A discussion with NYC Cyber Command’s Senior Director for Threat Management, Erik Briseño, on the launch of the largest municipal Vulnerability Disclosure Program (VDP) in the nation. Hear how New York City Cyber Command aims to leverage their VDP to streamline the review, oversight, investigation, and remediation of reported cybersecurity vulnerabilities to keep ahead of the ever-changing threat landscape. Erik X Briseño, Senior Director, Threat Management, Cyber Command, Office of Technology and Innovation, New York City
3:10 pm Eastern	Networking Break Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade
3:30 pm Eastern	Concurrent Sessions Exploring the Intersection of Public Engagement and Agency Technology Grand Ballroom A Explore the important role that effective public engagement can play in a successful deployment of new technology. After a decade of Open Data in New York City and with the emerging use of AI and Machine Learning, how are we addressing the need for greater transparency, accountability, and open communication between citizens and government? As agencies increasingly harness data analytics and the latest technologies to make informed decisions and improve public services, are we building public trust? Understand how public discourse can help shape and support a more responsible and inclusive deployment at your agency. Moderator: Phil Bertolini, Senior Vice President, Events, Government Technology Cory Bannerman, Field CTO – Digital Velocity, CDWG Charisse Dean, Managing Director, US ESG Social Strategy, KPMG Anne Kathryn Hohman, Director, Research & Planning, Strategic Initiatives, Office of Technology and Innovation, New York City Are you Crisis Ready? Grand Ballroom B The last few years laid bare the need for robust continuity plans. We witnessed heroic work and along the way, learned some valuable lessons, one of which is that the next virus, fire, freeze, flood, or cyber-disruption is just around the corner. How do we ensure continuity of operations if an incident occurs? This session looks at current and future trends impacting response. Moderator: Lydia Payne-Johnson, Senior Fellow, Center for Digital Government Jason Mitchell, Senior Manager, Crisis Response, Verizon Daniel Nunez, Chief Information Security Officer, Employee Retirement Services, New York City GIS and Spatial Analysis at New York City Agencies Grand Ballroom C In today’s data driven world, the power of Spatial Analytics and Geographic Information System (GIS) is vital to how government agencies make decisions and inform policy. What are the challenges that come administering a GIS program and sharing GIS data? This session examines the exciting realm of GIS and spatial analytics, offering a comprehensive exploration of the latest trends, tools, and applications in the field of geospatial intelligence. Moderator: Ron Bergmann, Senior Fellow, Center for Digital Government Matthew Croswell, GIS Team Lead and Open Data Coordinator, City Planning Department, New York City Scott Gilbert, Director of Capital Planning, Department of Parks and Recreation, New York City Annarita Macri, GIS Developer & AGO Administrator, Department of Parks and Recreation, New York City Douglas Williamson, Executive Director, Data Analysis and Mapping Section, Office of Management Analysis and Planning, New York City Police Department
4:15 pm Eastern	End of Conference Conference times, agenda, and speakers are subject to change.

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Advisory Board

Government Representatives

Vargese Abraham
Chief Information Officer
NYC Department of City Planning
New York City

Amit Agarwal
Chief Information Officer
Taxi & Limousine Commission
New York City

Zeeshan Anwar
Executive Director, Finance & Product Engineering, Division of Instructional & IT
Department of Education
New York City

Carol Bacchus
Director of Customer Operations and Telecom Services
Department of Investigation
New York City

Terence Batycki
Special Investigator
Department of Investigation
New York City

Patti Bayross
Chief Information Officer/EVP
New York City Housing Authority
New York City

Adile Bekbay
Assistant Commissioner, Bureau of IT Strategy
Dept of Health and Mental Hygiene
New York City

Joel Binn
Senior Director
Department of Sanitation
New York City

Caroline Carney
Chief Information Officer
Department of Finance
New York City

Michelle Coke
Deputy Commissioner of IT
Department of Sanitation
New York City

Christine Costopoulos
Program Director
New York State Forum
New York

Matthew Croswell
GIS Specialist & Open Data Coordinator
Department of City Planning
New York City

Ian Espanol
Chief Information Officer
Department of Parks & Recreation
New York City

Carl Esposito
Chief Information Security Officer, IT Director
Civilian Complaint Review Board
New York City

Calvin Felix
Associate Commissioner
Department of Housing, Preservation & Development
New York City

Monserate Fernandez
Management Information Services Director
Independent Budget Office
New York City

Matthew Fraser
Chief Technology Officer
Office of the Mayor/Office of Technology & Innovation
New York City

Clara Gomes
Business Support Director, Information Technology
Department of Citywide Administrative Services
New York City

Tom Kambouras
Chief Information Officer
NYC Employee's Retirement System
New York City

Samuel Latortue
Director of Support Operations
Department of Investigation
New York City

Scott Liu
Chief Information Officer
Department of Health & Mental Hygiene
New York City

David Lubetkin
Chief Information Officer
Department of Small Business Services
New York City

Lisa Maluf
Assistant Commissioner, Office of Public Information
Office of Technology & Innovation
New York City

Kim Mendez
SVP & Chief Information Officer
Health + Hospitals
New York City

Kelly Moan
NYC Chief Information Security Officer
Office of Technology & Innovation
New York City

Joseph Morrisroe
Deputy Commissioner, NYC 311
Office of Technology & Innovation
New York City

Praveen Panchal
Chief Information Officer
Department of Records and Information Services
New York City

Nitin Patel
Deputy Commissioner/Chief Information Officer
Citywide Administrative Services
New York City

Dawn Pinnock
Commissioner
Department of Citywide Administrative Services
New York City

Jane Pook
Deputy Chief Information Officer, Digital Content + Services
Department of Education
New York City

Stephanie Raphael
Senior Advisor to the CISO, Cyber Command
Office of Technology & Innovation
New York City

Intekhab Shakil
Chief Information Officer
Office of Corporation Council
New York City

Michael Shum
Deputy Commissioner/CIO
Department of Environmental Protection
New York City

Albana Theka
Senior Director of Data and Analytics
Health and Hospitals
New York City

Rita Uddin
Assistant Vice President & Chief Information Officer
City University of New York
New York City

Naeem Ullah
Chief Information Officer
Medical Examiner
New York City

Srini Vallury
Chief Information Officer
Tax Commission
New York City

Industry Representatives

Mike Barsella
Regional Manager
Amazon Web Services

Adam Berliner
Strategic Account Manager
Salesforce

David Bezzant
Vice President
T-Mobile USA, Inc.

Melanie Calvanese
SLED Sales Director
Trellix

Chase Foster
Account Executive
Google Cloud

Todd Francesconi
Account Relationship Managing Director
KPMG

Joel Golub
Industry Executive Director, City & County Government
Oracle

Wayne Hall
Regional Sales Manager
Zscaler

Mark Larochelle
Strategic Public Sector Account Executive
Cloudera Government Solutions

Ross Maughan
Managing Client Partner
IBM

John McGinley
Managing Client Partner
Verizon Public Sector

Terrance Miller
Sales Manager
CDW-G

John Minnella
Public Sector District Sales Manager
SHI International Corp.

Jason Oppenheim
Major Account Manager
Fortinet Inc

Devin Pool
Field Account Manager
HP Inc.

Kevin Roskot
Account Executive IV
Dell Technologies

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Contact Information

2024 Sponsorship opportunities are available. For more information, contact:

Heather Earney
Government Technology
Phone: (916) 932-1339
E-mail: heather.earney@erepublic.com

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New York City Technology Forum 2023

Overview

View photo highlights of the Best of New York City Awards 2023 here:

A message from our Keynote Speaker

Speakers

John Register

Paralympic Games Silver Medalist, Persian Gulf War veteran, TEDx Motivational Speaker

Jack Shaw

Innovation and Technology Strategist, Speaker, Author, Consultant

Laura Avent

Executive Government Advisor, Amazon Web Services

Hansang Bae

CTO, Public Sector, Zscaler

Cory Bannerman

Field CTO – Digital Velocity, CDWG

Dominic Berg

Associate Commissioner, Product Management, Applications, Office of Technology and Innovation, New York City

Phil Bertolini

Senior Vice President, Government Technology

Phaedra Boinodiris

Global Consulting Leader for Trustworthy AI, IBM

Erik X. Briseño

Senior Director, Threat Management, Cyber Command, Office of Technology and Innovation, New York City

Brian Cohen

Vice President, Center for Digital Government

Charisse Dean

Managing Director, US ESG Social Strategy, KPMG

Derek Doan

Director, Northeast Region, Public Sector and Education Sales, T-Mobile

Alex Foard

Executive Director, Research & Collaboration, Strategic Initiatives, Office of Technology and Innovation, New York City

Joel Golub

Industry Executive Director, Local Government, Oracle

Jade Grieve

Chief of Student Pathways, NYC Public Schools

Leslie Harlien

VP, Education, State, and Local Government, North America, Dell Technologies

Christie J. Karrels

Strategic Enterprise Architect, Trellix

David Lubetkin

Chief Information Officer, Department of Small Business Services, New York City

Trevor McLaren

Senior Director of Solutions Engineering, Salesforce

Jason Mitchell

Senior Manager, Crisis Response, Verizon

Zach Patton

Chief Editor, Content Studio, Government Technology

Devin Pool

Field Account Manager, New York City Public Sector, HP

Jim Richberg

Head of Cyber Policy and Global Field Chief Information Security Officer, Fortinet

Michael Shum

PMP, Deputy Commissioner, Chief Information Officer, Department of Environmental Protection, New York City

Deborah Snyder

Lead, Health and Public Service, Northeast, Accenture

Kevin Talbert

Senior Solutions Engineer, Cloudera Government Solutions

Albana Theka

Senior Director, Data and Analytics, Health + Hospitals, New York City

Steve Weiner

M365 Principal Architect, SHI

Caroline Yap

Managing Director, Global AI Business, Google Cloud

Agenda

Monday, November 27

12:45 pm Eastern

Registration

Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade

1:30 pm Eastern

Opening Remarks

Grand Ballroom

1:45 pm Eastern

General Session – MyCity Portal Unleashed: A Roundtable Discussion

Grand Ballroom

2:30 pm Eastern

Networking Break

Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade

3:00 pm Eastern

General Session - Empowering the Future Workforce: the NYC Approach

Grand Ballroom