Registration and Morning Refreshments in the Exhibit Area

Assembly Lobby and Pemigewasset

Opening Remarks

Armory Ballroom

Denis Goulet, Chief Information Officer, State of New Hampshire

Keynote – The Art of Espionage: Understanding the Fundamentals of Spycraft

Armory Ballroom

Espionage isn't just a plot in thrillers; it's a real and present danger. Doubtful you could be enticed into the world of spying? Think again. Our speaker, a former Case Officer (spy), will unveil her methods for identifying and recruiting individuals across various industries—revealing tactics from casual conversations at airport lounges to sophisticated surveillance operations. This insightful presentation dives deep into the clandestine world of espionage and its implications for your organization. Explore the intricate realms of industrial, corporate, and foreign espionage, as we dissect their motivations, the financial stakes involved, recruitment strategies, and provide vivid case studies of threat actors. Learn about the espionage toolkit, which blends traditional human intelligence methods with cutting-edge cyber security tactics. This talk will illuminate how today's adversaries, including hackers, nation-states, and organized crime rings, employ espionage techniques reminiscent of those used by spies. Equip yourself with the knowledge to detect and defend against espionage, whether you're facing a human operative or a cyber threat.

Shawnee Delaney, CEO, Vaillance Group and Former Spy

Networking Break in the Exhibit Area

Pemigewasset

Concurrent Sessions

The Anatomy of Risk: Preparing for the Inevitable Cyber Incident

Contoocook

This session explores the anatomy of a cyber incident through the lens of risk, starting before the breach ever occurs. Grounded in real-world lessons, it highlights how to identify low-frequency, high-impact threats, understand key vulnerabilities, and build the foundational practices that drive effective response. From detection to continuity, this discussion focuses on what separates reactive organizations from resilient ones. Attendees will leave with a clearer framework to assess risk, strengthen preparedness, and respond with confidence when an incident occurs.

Moderator: Pamela McLeod, Chief Information Security Officer, Department of Information Technology, State of New Hampshire

David Lang, Chief of Staff, New Hampshire Secretary of State

Kiran Mantha, North East Public Sector Cyber Leader, Deloitte

AI: “No” Is Not the Answer, But Proceed with Purpose

Merrimack

AI is already shaping government operations, from service delivery to cybersecurity. The question is not whether to use it, but how to use it well. This session focuses on practical use cases that deliver real value, grounded in strong data, clear purpose, and governance. Panelists will share lessons on defining use cases, managing risks like bias and hallucinations, and navigating privacy, cost, and workforce impacts. Walk away with a balanced approach to AI, enabling innovation while applying the guardrails, policies, and standards needed for responsible and effective use.

Alan Brady, Technology Director, City of Portsmouth

Melanie McDonough, Chief Innovation and AI Officer, City of Lebanon

Amit Sehrawat, Client Solution Engineer, Salesforce

Live Free or Data: Governing the Granite State’s Greatest Asset

Piscataquog

Data is everywhere, but without strong governance it cannot be trusted, shared, or effectively used. As agencies expand their use of business intelligence and AI, the need for clean, secure, and well-managed data has never been more critical. This session explores how establishing clear data governance practices around quality, ownership, access, and standards creates the foundation for meaningful insights and responsible use of emerging technologies. Learn how organizations are prioritizing data-first strategies to reduce risk, improve decision-making, and unlock the full value of their technology investments.

David Hasbany, Chief Information Officer, Salem School District

Bill Mannion, Enterprise Business Intelligence Administration and Data Management, New Hampshire Department of Information Technology

Andy Watkins, Chief Information Officer, City of Rochester

Lunch

Armory Ballroom

Bits and Bytes – Take Action on ADA Compliance

Armory Ballroom

ADA digital accessibility deadlines are approaching, but guidance, resources, and readiness vary widely. This session breaks down what matters most, including Web Content Accessibility Guidelines (WCAG) and how to close the gap between requirements and reality. Learn how to treat accessibility as both compliance and risk management, prioritize limited time and resources, and take practical steps toward more inclusive digital services.

Kathryn Michener, ADAC, Director of User Experience and Chief Digital Accessibility Officer, New Hampshire Department of Information Technology

Short Break

Please proceed to the concurrent sessions.

Concurrent Sessions

Connected Defense in NH: Protecting Water Through a Whole-of-State Approach

Contoocook

Explore how New Hampshire is advancing a whole-of-state approach to cybersecurity by aligning state, local and critical infrastructure partners. Learn how shared services, partnerships, and practical governance are strengthening resilience across communities. Panelists will address securing water, wastewater and operational technology environments where legacy systems and limited resources heighten risk. Walk away with actionable insights to break down silos, strengthen incident readiness and continuity, and build a culture of collective defense that helps New Hampshire punch above its weight.

Moderator: Megan Hoskins, Assistant Director, Division of Homeland Security & Emergency Management, New Hampshire Department of Safety

Cori J. Casey, CRM, Risk Management Consultant, New Hampshire Public Risk Management Exchange

Rick Rossi, Cybersecurity State Coordinator for New Hampshire, Cybersecurity and Infrastructure Security Agency, U.S. Department of Homeland Security

Terms and Conditions Apply: Smarter Procurement Starts Here

Merrimack

Procurement is evolving into a strategic function that helps organizations manage risk, enable innovation and set consistent standards. This session explores how leaders are rethinking procurement to address third-party relationships, emerging technologies like AI and growing accessibility expectations. Attendees will learn practical ways to strengthen contract language, share common approaches and improve alignment across stakeholders. We will also discuss how to balance speed with oversight and embed key considerations such as accountability, security and usability early in the process. The focus is on building a more consistent and coordinated approach to modern procurement.

Moderator: Brian Rae, Information Systems Director, Town of Goffstown

Sonja Gonzalez, Chief Information Technology Officer, New Hampshire Retirement System

Exclusive Briefing for Industry Partners

Piscataquog

Hosted by: Denis Goulet, Chief Information Officer, State of New Hampshire

Networking Break in the Exhibit Area

Pemigewasset

General Session – The New Hampshire Technology Challenge: Public Sector Trivia Showdown – Round 2

Armory Ballroom

We’re back for round two! Join us for a lively and engaging closing session as the New Hampshire Technology Challenge returns with even more fun, featuring a similar fast-paced format packed with fresh New Hampshire and Digital Government trivia. Test your knowledge, compete with your peers, and enjoy plenty of laughs as we wrap up the day, but be sure to listen closely throughout the conference, as you just might pick up a few hints to give your team the winning edge. Are you ready to take on the challenge and lead your team to victory?

Networking Reception in the Exhibit Area

Network with your colleagues and discuss technology solutions with the event sponsors.

Pemigewasset

End of Conference

Conference times, agenda, and speakers are subject to change.