Angie Anderson is a Business Relationship Manager with ITSD-DESE and DHEWD. Bringing value to applications and processes through strategic goals and relationship building is a large part of her current position. Angie is currently participating in Class 8 of the State of Missouri's Leadership Academy. She is a 2019 graduate, and now Council Member, of the ITSD-U Leadership program. Additionally, Angie was part of the team that successfully implemented the ITSD Onboarding program and is currently working on Employee Resource Groups for the State of Missouri.
Angie believes helping our team members connect and find meaning in their work is important to engagement and retention. Government employees should have the chance to find their work community and thrive. When we find the projects and the people that we love working with, even the everyday tasks seem less daunting.

Roseanne Boessen, Missouri’s Enterprise Project Management Office Director, is leaning into human-centered design as an approach to improving state government services. Working for the State of Missouri over the years, Roseanne has seen state agencies transcend their continuous improvement efforts from automation and workflow efficiencies to the citizen experience. Roseanne leads business systems development project managers and business analysts overseeing a 14-agency IT project portfolio.

Stephanie Brooks has over 20 years of technology leadership experience with the State of Missouri. She started her technology career as a programmer intern in 1998 and earned her way to her current role as the Deputy Chief of Business Systems Development. Stephanie acquired her skills in various roles, such as a programmer, analyst, project manager, applications development manager and client services manager. In these various roles, Stephanie has worked with multi-agency teams to implement enterprise applications such as SAMII Financial, SAMII HR, ESS and ETA. She collaborated with individual agencies (OA, DMH, DSS) to design, develop, test, implement, enhance and sustain agency critical applications and, most importantly, she collaborated with nearly every functional area and team in ITSD along the way. It is Stephanie’s practice to cultivate effective partnerships by demonstrating a professional and respectful approach to resolving issues.

Justin Bruce serves as the Director of Client Services of Tyler Technologies Data and Insights division. He brings a wealth of experience to the position, having served as a client success manager and an implementation and program specialist at Socrata previously. In those roles, he helped governments embrace and implement data, innovation and performance management methodologies that drove efficiency, effectiveness and transparency. Additionally, he assisted government partners with long-term strategic planning for their respective programs and led the Socrata Performance Community of Practice which is a compilation of over 275 performance practitioners.
Justin is an innovative, creative leader born and raised in the Jackson metro area of Mississippi. While he is pushing forward to make an impact in the community today, his efforts from the past have not gone unnoticed. In 2009, he launched Ivolution, Inc. – a company centered on the premise that every person can “I-volve.” Essentially, “I-volving” is Justin’s belief that all people are capable of self-progression and that our aim in life is to be content but never complacent.

Scott Cisco’s first IT interests began with developing static websites in his free time after graduating from Missouri State University with a BA in Music. His first “professional” IT opportunity was offered almost 15 years ago with the State of Missouri working in a help desk capacity. After a short stint in application development, he moved on to Windows Server administration/middleware and taught himself PowerShell to begin automating jobs across the enterprise. Missouri's first “cloud” position was offered late 2019 and he quickly jumped on the opportunity.IT is a passion of his, but, more specifically, he loves automating processes.

Jeff Coiner is the CIO for Missouri State University. He is responsible for providing leadership and management to the units of the Information Services division and for system-wide planning, management, security and coordination of the technology resources of the Missouri State System. He has held this role since July 2019.
Prior to his employment with MSU, Jeff served as the Director of Information Systems for the City of Springfield, MO for 12 years where he managed all aspects of the city’s IT personnel, budget, technical strategy and operations. Jeff held various IT roles with Northrup Grumman, EFCO Corporation and Phillips Petroleum Company during his career and holds a B.S in Computer Information Systems from Missouri State University and a Master of Business Administration from Oklahoma State University.

Joe Daw has been a Cyber Security Architect for IBM North America in the Communications and Public and Federal industries for seven years. Joe came to IBM with 15+ years of experience in Firm Information Security leadership, which included Jones Day, a top global law firm, and Bristol West/Farmers Insurance. Joe’s key strengths are in assessing, implementing and building information security programs within multiple industries, many of which required and maintained Sarbanes-Oxley and Payment Card Industry (PCI) compliance.
Joe holds a Bachelor of Computer Science from the University of Akron and maintains numerous certifications, including Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP) and Certified Information Privacy Manager (CIPM), as well as being a founder and active board member for the local Cleveland, OH International Information Systems Security Certification Consortium (ISC2) chapter program.

Cindy Dixon is the State Operational Excellence Director and the Director of the Division of General Services within the State of Missouri’s Office of Administration. In her capacity as the State Operational Excellence Director, she coordinates efforts in collaboration with Department Operational Excellence Leaders to deliver impact by empowering team members with the skills and capabilities to improve performance.
As the Director of the Division of General Services, she oversees numerous central support programs including State Fleet Management, State Risk Management, State Printing, Central Mail Services, State Recycling Program, Surplus Property and the Missouri State Employee’s Charitable Campaign. Cindy has served the State of Missouri for 30 years. Previously, she served as Assistant Division Director for the Division of General Services, as well as the State Fleet Manager.

Originally from Eldon, MO, Cody Eidson moved to Jefferson City in 2015. He is a Missouri State graduate, where he received a Bachelor’s degree in Information Technology Service Management. He has been with the state since December 2013, where he has worked with end user support, DNR Application Development, Intake Analyst with the EPMO and, now, as a Senior Business Analyst supporting DSS. He attends Capital West Christian Church with his wife Ashley, and he can typically be found on the weekends with friends and family, with his dog Archie or watching Chiefs football.

Theresa Frommel is Senior Cybersecurity Specialist for the Office of Administration, Information Technology Services Division for the State of Missouri. She is responsible for overseeing the Security Operations Center within the Office of Cyber Security. She has a background in access controls, policy development and end user education. Her prior experience includes working as a Security Analyst with the Missouri Research and Education Network and Information Security Officer with Missouri’s Office of State Courts Administrator. Theresa received her CISSP in 2008, and has been in the cyber security field since 2002.

Jim Garrett is a seasoned IT cyber security professional having served as the Chief Information Security Officer (CISO) for large enterprises such as 3M, Honeywell, Ingram Micro and the State of New York. Jim is a certified information system security professional (CISSP), certified ISO27001/2 Lead Assessor, as well as holding BA and MBA degrees.

Kermit Graham leads System Engineering in State, Local Government and Education for the Eastern United States. His organization is responsible for the design and deployment of Fortinet solutions built on integrated security architectures that help solve the business challenges of customers. After serving 13 years in the United States Marine Corps., Kermit entered the private sector via the Arrowpoint startup. After being acquired by Cisco, he held various leadership roles across Federal and SLED businesses, both domestically and internationally. With over 30 years of IT experience, he brings extensive knowledge of the Public Sector business. Kermit and his wife Deonna reside in Austin, TX and are the proud parents of two sons.

Cindy Hassler has over 25 years of IT experience, 15 of which are with the State of Missouri. Cindy has supported the Department of Mental Health (DMH) from both the IT and the business side for the last seven years. She has experience in database design, application development, project management, vendor applications, data security and the complete project lifecycle utilizing both waterfall and agile methodologies. She is currently the Business Relationship Manager in IT supporting DMH as a strategic partner with them. Cindy spends time outside of work serving on the Cole County Extension Council and volunteering as a board member for the Cole County 4-H. She also enjoys spending as much time as she can with her daughter, Jenn. Jenn is currently in the Masters of Athletic Training program at Missouri State.

Neal Hazen is a technologist with over 20 years of IT industry experience working in architecture, technical pre-sales, engineering and sales. He presently serves as a Principal Architect in AT&T’s Public Sector business segment providing network and consultative support to strategic government customers. Because rapid change and complex networks require trustworthy analysis and innovative solutions, Neal engages with strategic customers’ IT, cyber security and business leadership in technology to provide roadmap development, creation of market-specific solutions and design of future network services architecture.

Charles Henderson started in the industry in 1993. He has worked in or managed every aspect of infrastructure, operations and security since that time. He spent over 22 years at Energizer, serving in and managing multiple roles across the infrastructure and security stack.
He joined St. Louis County in 2017 when he took over the Infrastructure Operations groups. He spent two years changing the culture, optimizing the budget, eliminating waste and improving service capabilities. In 2019, he was asked to take the CIO role. Since that time, he has not only been performing the same kind of organizational changes in the rest of IT, but has been heavily involved helping other departments. St. Louis County is now on an ambitious plan of modernization, automation and efficiency that is being enabled by IT.

Joe Kirby has nearly 30 years of experience in the IT field. He is a University of Nebraska graduate with a Bachelor’s degree in Electrical Engineering. He began with the State of Missouri working Desktop Support. He then moved on to application development where he managed all phases of projects, including project management, business analysis, database design, coding and training. In his role as Enterprise Information Architect with the Department of Conservation, he brought Business Intelligence through Tableau to the agency. Recently, he transitioned to the Office of Administration to manage the Tableau Enterprise environment across all state agencies. Joe has a passion to help agencies use their data to make better, timelier decisions.

John Laurent is the Chief of Business Systems Development for the State of Missouri. His organization is responsible for the design, development and production support of the state’s 1,200 applications. The Business Systems Development area has over 350 IT professionals handling the unique needs of the 14 consolidated agencies.
John is a technology executive with more than 20 years of experience in private industry, serving as Vice President of Application Development for Enterprise Holdings, Inc. In addition, he has spent 10 years in IT consulting, including 5 years at Accenture. John also enjoys being part of civic and charitable organizations such as Compassion International, Perlynka Ukraine Orphanage and the SCC Economic Development Council.

After 14 years in the engineering industry, Erin Lepper became a continuous improvement coordinator and business project manager with the Missouri Department of Natural Resources, where projects often focused on efficiency and technology improvements. A common thread, throughout her entire career, has been working to understand the needs and perspectives of underserved or under-represented entities. She enjoys working with diverse teams to realize common goals and solutions through collaborative problem solving and innovation. Erin currently serves the Missouri Department of Social Services in her role as a Business Relationship Manager with ITSD and lives with her husband and daughter on their family’s farm.

Deepti Manglik has over 20 years of extensive experience in the IT field, including work in application development, database management, project management, business analysis, process improvement, budget planning and implement forward-thinking technology solutions. Currently leading the Missouri Department of Conservation's Data and Applications section, she is instrumental in the planning and execution of the department's Data, Application, GIS and Analytics strategy.

Prior to this role, Deepti served in Development, Database Administration and other Project Management positions, which collectively have provided her with a well-rounded and unique IT perspective. She holds a Bachelor of Science Degree in Math from Meerut University, a Masters of Computer Applications from SNDT University, India and an MBA from William Woods University, Fulton, MO. She also holds the Project Management Professional certification from the Project Management Institute and a Green Belt in Process Improvement.

Two of Kimarley Mowatt’s greatest passions are customer service and the customer experience. He works in the computer professions and administrative roles that help businesses and their team members aim higher and feel better in their daily work. He serves in the US Army where he performs various roles but, most importantly, provides good customer service and experience in everything he does – while proudly serving our country, so that all of us may be free and have equal opportunities. Additionally, he would like to acknowledge his family, which keeps him at a distance while stimulating his creative and solution-oriented process. Finally, favorite quotes and words he lives by: It always seems impossible, until it gets done. There is no end to the possibilities for those who never lose sight of what might be. Stay positive, be proactive and stay motivated all the time.

Brandon Ousley is a Business Relationship Manager for the State of Missouri OA-ITSD. He joined the OA-ITSD team in the summer of 2011, right after graduating from Central Methodist University with a Bachelors in Computer Science. Through the years, Brandon has had different positions within OA-ITSD (Web Application Developer, IT Project Manager, Client Services Manager) before moving into his current role. Brandon is a Certified Scrum Master and a graduate of The Missouri Leadership Academy. He was recognized as the 2014 Missouri Young IT Professional of the Year and, recently, was awarded the 2020 Central Methodist University Young Alumni of the Year.

Diane Prenger is the Enterprise Resource Manager for Missouri’s IT Services Division of Office of Administration (OA). Joining ITSD in 2008, she has a collective 38 years of IT experience from private and public sectors. Proudly serving in her current role since 2017, she oversees and actively works with focus on Recruitment, Outreach and Marketing, Internships, Staff Professional Development and Retention. Possessing a knack for conversation and connection, she is motivated to interact with recent IT graduates and experienced IT professionals, raising awareness about rewarding IT careers and benefits with ITSD.
Diane is a mentor in ITSD’s Onboarding and Mentorship Program, and Council Member of an inter-division professional development program, ITSD-U, delivering training in leadership and communications. Diane’s vision for an apprenticeship program to grow IT talent for high demand technical skills in Missouri, Show Me Digital Talent Farm, placed first in the Governor’s Show Me Challenge in 2019.

Morgan Reed spent nearly four years as CIO for the State of Arizona, where he led cloud transformations to consolidate 30 different email systems, modernize 15 citizen-facing applications, migrate critical agency workloads off the state-owned mainframe and shut down the state’s largest datacenter after migrating 80 percent to the cloud. He joined Amazon Web Services (AWS) as an Executive Government Advisor to coach State and Local Government executives through strategy, policy and governance challenges to help them accelerate their journey to the cloud and help governments innovate for their customers.

Tracy Schloss has over 30 years of experience in the geospatial technology industry, starting when the technology was at its beginning. She’s been the Director of GIS for Missouri’s Office of Geospatial Information since 2016. Prior to this role, she started the first GIS system for the City of Lawrence, KS and served as a GIS consultant for a mapping and GIS company in Kansas City, MO. A graduate of Missouri State University in Springfield, MO, she’s now been working for the State of Missouri for over 20 years. Since becoming Director, the office has won three3 consecutive Special Achievement in GIS Awards for the industry leader in GIS, Esri. Tracy refers to GIS as “the most widely used technology you’ve never heard of.”

Ross Sorensen is a Distinguished Technologist | Chief Architect for in the HP Personal System Workplace Services group. Ross is a technical specialist covering many areas of technology as well as being viewed as a leader within the technical community. Ross works directly with Microsoft, Intel, and Citrix to name a few on the emerging technologies and providing strategic and future insights into HP services.
Previously Ross served as the Professional Services Worldwide Lead, developing the services and deployment strategies for the organization including Windows 10 migration services, application compatibility, the development of the Windows 10 Assessment Service. Other roles, which Ross has driven have included the lead for Private Cloud solutions, Virtual Desktop Infrastructure, worldwide mobility lead, and Data Center Migration specialist.

Jaime Vasquez is an award-winning Principal Digital Strategist and Experience Architect focusing on CX Strategy, UX leadership and Creative Cross-cloud workflow solutions for both the Commercial and the Public Sector. An emphasis on brand scalability and business strategy has provided Jaime with a multitude of opportunities to foster innovation and achieve value realization for customers across a variety of industries. Jaime is also an Adobe Inventor, recognized for two Predictive Analytics patents.

Joe Zilka has been supporting data and analytics strategies for state and local government organizations, as well as higher education since 2000. He has helped organizations innovate and evolve by transforming data into useful information and actionable insights. Current activities include building the Data Cloud as a Senior Engineer with Snowflake.