Registration and Morning Refreshments

Atrium

Opening Remarks

Missouri/Capital/Truman

Rich Kliethermes, Chief Information Officer, State of Missouri

Keynote – Bringing the “It Factor” to IT

Missouri/Capital/Truman

Anthony Huey, President, Reputation Management Associates (@anthonyhuey)

We’ve all met someone with intangible qualities that draw others in and make them say, “Wow!” Some call it charisma, magnetism, or the “It Factor,” but it’s nearly impossible to define. You can’t touch the It Factor, but you can immediately feel when someone has it. Why do some leaders have this seemingly magical presence, while too many of us come across as extraordinarily ordinary? Anthony Huey has spent the last 20 years as a communications coach answering this question by studying thousands of executives and the qualities that turn managers into inspirational leaders. He has discovered that most anyone can attain some level of the It Factor by understanding and changing how they are perceived while at the same time ratcheting up the willingness to influence and inspire those around them. This fast-paced and interactive keynote address provides practical and immediately implementable approaches to bringing the It Factor not just to you personally but to your organization.

View Supplemental Information Packet Here

Networking Break

Atrium

Concurrent Sessions

Blockchain 101

Lincoln Banquet Room

Blockchain is being called the next big transformative technology in government. What is blockchain? In a nutshell, it’s an incorruptible and transparent ledger of digital transactions. Examples include identity management, contract management, financial services, licensing, electronic voting and more. There is a lot to like. This session introduces this fast-emerging technology and why it is particularly suited to government applications.

Stephen Newell, Blockchain Leader, US Public Sector, IBM

View Presentation Here

Leveraging Your Data

Jefferson A

Government by nature is in the data collection business, but simply gathering information is only the beginning. Next, it must be stored, protected and shared. Throw some analytics into the equation and now you have a cluster of data hoops to jump over to get anything done. There is hope, though, and plenty of organizations have success stories using data to solve their problems. This session discusses opportunities, challenges and new perspectives on how data can be tapped to drive smarter decisions.

Jonathan Alboum, Public Sector CTO, Veritas Technologies LLC (@JonathanAlboum)

Kate Bender, Deputy Performance Officer, Office of Performance Management, City of Kansas City, Missouri (@KateBender5)

Matt Simons, Practice Lead, Information Insights

FirstNet and Next-Gen Emergency Communications

Jefferson B

The establishment of FirstNet is a critical step in reaching the national goal of interoperable communications for first responders. FirstNet will provide a nationwide broadband network to carry public safety data and voice communications. Roadblocks and legal hurdles have finally been cleared and progress is being made. This session provides an update on where things currently stand and what we can expect to see in the future – and when.

Phil Callahan, Principal Consultant, FirstNet - Missouri, AT&T

Jim Carlson, Senior Product Manager, CenturyLink

Bryan Courtney, Director, Missouri Interoperability Center, Department of Public Safety, State of Missouri

State-of-the-Art Government

Jefferson C

Bureaucratic red tape, tight budgets and a general resistance to change have historically made early adoption of cutting-edge technology difficult for the public sector. But more often we are hearing about government innovating with and implementing the revolutionary tools available. This session showcases some of the latest technology trends and their practical uses for government.

Larry Brendel, Manager of Application Development, Office of State Courts Administrator, State of Missouri

Sharon Pezold, CARE Coordinator, REJIS Commission

View Pezold Presentation Here

Simon Threlfall, Strategic Programs, Oracle Public Sector North America

Sgt. Mike Wilson, Bureau of Computer Services, Police Department, St. Louis County

Lunch

Missouri/Capital/Truman

Featured Speaker – Innovation Imperatives for IT Leaders

Missouri/Capital/Truman

Christina “CK” Kerley, Innovation Speaker and Specialist, Futurist (@cksays)

Yesterday was about billions of smartphones – but tomorrow belongs to the trillions of smart things digitizing the physical world. The AI Arms Race is officially on, and IT leaders must turn their operations into “real-time, know-it-all organizations” just to keep pace. As headlines of job-killing robots rise, the real story escapes our view: Automations are not taking our jobs away, it's giving us back our time. Freed from administrative tasks, these “CoBots” will let employees focus on creating new forms of value. And as this era of record-setting advancements unfolds, the most critical success factor won’t be technological: it will be uniquely human. A Reskilling Revolution – unrivaled in size, scope, and scale – will ensure the future prosperity of our citizens, and the economic supremacy of our country. In this session, keynoter, futurist, and professor Christina “CK” Kerley highlights the innovation imperatives that belong on your radar, in your plans, and at the forefront of your 2018 IT goals in the years ahead.

View Presentation Here

Networking Break

Atrium

Concurrent Sessions

Cybersecurity’s Weakest Link

Lincoln Banquet Room

Can we ever be 100% digitally secure in this age of IoT, cloud, mobility, data-sharing, hacktivism, cyberwarfare, et al? The answer, of course, is no. But at the same time, failure is not an acceptable option for stewards of private information. What can we do to improve the odds? The biggest payoff comes from understanding and shoring up the “human factor.” Much can be gleaned from debacles and near-misses in the public sector. This session takes a no-nonsense look at how, why and where things tend to go wrong – and it’s not necessarily a technology problem.

Michael Ajero, Information Technology Security Manager, Department of Information Technology, St. Louis County Government

Lewis Etheridge, Director, Business Development, State & Local Government, RSA, a Dell Technologies Company

Mike Roling, Chief Information Security Officer, Information Technology Services Division, State of Missouri (@michaelroling)

The Citizen Experience

Jefferson A

Uber, Amazon, Alexa, Siri, Airbnb – these are just a few of the innovations that have given rise to entirely new paradigms in customer experience. Can government do the same? Absolutely. There’s not really much choice. Sooner or later, it must be done. The good news is that it’s closer and more attainable than one might think. This session looks at innovative tools and strategies that can revamp and revitalize government’s relationship with its citizens.

Hardik Bhatt, Vertical Lead, Smart Cities, Amazon Web Services

Bo McCall, Performance Analyst, Office of Performance Management, City of Kansas City, Missouri

View McCall Presentation Here

IT and Business - Seeking the Holy Grail

Jefferson B

Typically, efforts to align technology and business bring more tension than synergy. But the digital age is triggering new perspectives on traditional roles, boundaries and interaction. There’s just no time for battles – society is evolving far too quickly. Ideally, technology drives new business processes and business opens the door to new technology solutions. It should be a two-way street. This session looks at tactics, techniques and approaches to get stakeholders onto the same page. And isn’t that the holy grail?

Patrick Brooks, Director, Information Technology Services Division, Office of State Courts Administrator, State of Missouri

Clayton Knipp, OSCA Grants and Projects Manager, Office of State Courts Administrator, State of Missouri

Paula Peters, Project Director, Missouri Eligibility Determination Enrollment System (MEDES), Office of Administration, State of Missouri

Sponsor Briefing

Carnegies Room

(Industry sponsors only) Hosted by Chief Information Officer Rich Kliethermes and Deputy Chief Information Officer Steve Siegler.

Networking Break

Atrium

General Sessions

Missouri/Capital/Truman

Shopping for Clues

As technology drives on and continues to transform society, we each have the choice to lead, follow or risk getting run over. Option number one is certainly the most rewarding, but government often has to find creative ways to stay ahead of the curve. This session shares successes and challenges faced by the REJIS Commission as they creatively enhanced their Law Enforcement records search process.

Elizabeth Brennan, Programmer Analyst, REJIS Commission

David A. Machiran, Systems Manager, REJIS Commission

View Presentation Here

Creative Data Mapping

Seeing is believing. That’s why visualization technologies – particularly geospatial tools and GIS data – are indispensable components of government services. Leveraging this information opens the door to better planning, decision-making, economic development and citizen services. This session gives a quick look into how the City of Springfield is doing just that.

Jordan Coiner, Performance Management & Databased Decision Making, Springfield-Greene County Health Department, City of Springfield

Ryan Hunt, GIS Specialist, Information Systems Department, City of Springfield

Networking Reception

Atrium

Network with your colleagues and discuss technology solutions with the event exhibitors.

Conference times, agenda, and speakers are subject to change.