Registration and Morning Refreshments in the Exhibit Area

Welcome and Opening Remarks

John Laurent, Chief Information Officer, Office of Administration, Information Technology Services Division (ITSD), State of Missouri

Ken Zellers, Commissioner of the Missouri Office of Administration

Keynote – Spy vs. AI: Defending Against Artificial Intelligence’s Threats to Your Life, Loved Ones and Livelihood

Have you heard of a deep fake? Would you or your family fall for one? Dive into the dynamic world of artificial intelligence and its intricate relationship with the insider threat landscape. As AI continues to reshape industries, it simultaneously introduces new dimensions of vulnerabilities within organizations that insiders can exploit. In this engaging and insightful keynote, we’ll explore the evolving threats of AI, from deepfakes to voice cloning, and how they can impact individuals, families, and businesses. With real-world examples and case studies, we'll break down the tactics malicious actors use and, more importantly, provide practical tips on how to protect yourself and your loved ones from these emerging dangers. By the end, you'll not only understand the risks but walk away empowered with actionable strategies to safeguard your digital lives in an increasingly AI-driven world.

Shawnee Delaney, CEO, Vaillance Group and Former Spy

Networking Break in the Exhibit Area

Refuel and reconnect over premium refreshments courtesy of Recharge Break Sponsors: Apptio, an IBM Company, Red Hat LLC

Concurrent Sessions

Securing the Cloud: Building Resilient Government Environments

As government agencies modernize services and systems, cloud security has become a core responsibility for IT and security leaders. This session focuses on the practical realities of protecting cloud and hybrid environments across state and local government. We will explore cloud governance and policy frameworks, secure migration from legacy systems, identity and access management in multi-cloud environments, and how agencies can balance innovation with security and compliance. Attendees will gain actionable insights and peer-driven lessons to strengthen cloud resilience while supporting responsible digital transformation.

The New Face of Fraud: Managing Risk in a Digital and AI-Powered World

Fraud prevention is growing more complex as organizations increasingly rely on third-party agents, digital authorization, and advanced automation. This session explores the practical questions leaders are facing today - how to verify agent authorization, prevent unauthorized actions, and identify where controls are most likely to fail. Participants will examine the true cost of fraud incidents versus the value and limitations of insurance, including considerations like preapproval requirements, coverage exclusions, and evolving restrictions tied to AI-related fraud. The session will also highlight emerging risks from agentic and generative AI, and how gaps in governance and oversight can expose organizations to new vulnerabilities.

AI, GIS, and Satellite Technology in Crisis Response

Modern crisis and disaster response depends on timely information, coordinated operations, and secure, resilient systems. In this session we explore how technologies like AI, GIS, and low Earth orbit satellite data are enhancing situational awareness, supporting rapid damage assessment, and improving resource prioritization - especially when traditional infrastructure is disrupted. As these capabilities evolve, leaders must also address critical security considerations, including data integrity, system resilience, and the protection of sensitive information. Join us to learn how aligning technology, emergency planning, and security practices can strengthen response efforts and improve recovery outcomes.

Leading Through Change in an AI‑Driven Workplace

AI is reshaping how work is performed, how skills are developed, and how employees gain experience over time. As AI increasingly handles baseline tasks, organizations must rethink upskilling and reskilling strategies to help employees continue to grow and contribute at higher levels. This session examines why employees respond to change the way they do, how prompt engineering and other emerging skills fit into the workforce, and why soft skills remain critical alongside technical capability. The discussion will highlight change management approaches that support learning, adaptability, and sustained engagement as AI becomes part of everyday work.

Lunch

Bits and Bytes – What’s Below our AI Surface?

AI capabilities may appear simple on the surface but scaling them requires a strong and often overlooked foundation. Beneath user interfaces and models are critical dependencies on data quality, integration, infrastructure, governance, and operational readiness. As organizations move from experimentation to broader adoption, gaps in these areas can limit performance, increase risk, and slow progress. This session explores what lies beneath the visible AI layer and how aligning data, systems, and processes is essential to scaling AI effectively and sustainably across the organization.

Short Break

Please proceed to the concurrent sessions.

Concurrent Sessions

Cybersecurity is A Team Sport

Cybersecurity depends on more than technical controls or IT teams. It is shaped by how well organizations communicate risk, manage access to data, and prepare their workforce to recognize and respond to threats. Clear, consistent expectations across roles are essential to reducing everyday cyber risk. This conversation focuses on shared cyber responsibility, the impact of data access decisions on organizational security, and the persistence of phishing as a primary attack vector. This session focuses on integrating cybersecurity into everyday work through practical communication and training, reinforcing it as a shared, ongoing responsibility rather than a standalone compliance task.

Procurement, Technology, and Third‑Party Risk Management

Procurement decisions increasingly carry technology and security implications, even when purchases appear non-technical. Third-party risk often enters through vendors, subcontractors, and service providers without consistent oversight or evaluation. This session explores how procurement processes can better account for technical risk, including the use of vendor questionnaires, integration of third-party risk management into procurement workflows, and the importance of clear security and data protection language in contracts and renewals. Learn how to make risk assessment a standard part of procurement - rather than an after-the-fact review.

Knowledge Management and the Future of Human Work

As organizations adopt AI to capture, generate, and retrieve knowledge, new opportunities and risks are emerging. Large language models can turn scattered information into useful documentation, but they can also introduce unintended and unexpected uses of data when governance and intent are unclear. Effective knowledge management now plays a critical role in succession planning, workforce continuity, and preserving institutional knowledge as roles and responsibilities change. This session explores how AI can support documentation and knowledge transfer while reinforcing human judgment, context, and leadership as essential elements of the future of work.

Exclusive Briefing for Industry Partners

Hosted by: John Laurent, Chief Information Officer, Office of Administration, Information Technology Services Division (ITSD), State of Missouri

Networking Break in the Exhibit Area

Refuel and reconnect over premium refreshments courtesy of Recharge Break Sponsors: Apptio, an IBM Company, Red Hat LLC

General Session – Data Governance in the AI Era

Data governance is becoming more complex as organizations adopt AI tools, manage growing data volumes, and navigate evolving retention requirements. Shadow AI usage introduces new data protection risks, particularly when data is shared, stored, or reused outside formal governance controls. Clear data classification, retention, and documentation practices are essential to managing these risks, especially as AI systems surface older or previously archived information. This session addresses how organizations define records versus non‑records, manage retention in AI‑driven environments, and protect sensitive data while maintaining usability and compliance.

General Session – Preparing for Post Quantum Cybersecurity & What’s Next

Quantum computing is poised to reshape the cybersecurity landscape, creating both new risks and new responsibilities for digital government. Preparing for post quantum cybersecurity examines what comes next as agencies plan for a future where current encryption standards may no longer be sufficient. This event brings together public-sector technology and security leaders to explore post‑quantum readiness, emerging cryptographic standards, and the broader implications for infrastructure, data protection, and digital services. Attendees will gain a practical understanding of how to prepare today for tomorrow’s cybersecurity challenges while supporting resilient, trusted digital government.

Shawn Ivy, Chief Information Security Officer, Information Technology Services Division (ITSD), Office of Cybersecurity, State of Missouri

Networking Reception in the Exhibit Area

Network with your colleagues and discuss technology solutions with the event exhibitors.

End of Conference

Conference times, agenda, and speakers are subject to change.