Name: Michigan Digital Government Summit 2025
Start: 2025-09-17T08:00
Location: Lansing Center

Overview

The Digital Government Summit is an event that brings together public sector leaders and technology professionals to explore innovative solutions to solve government problems. Key themes include cybersecurity, digital transformation, AI implementation, data governance, and fostering collaboration across multiple stakeholders. Attendees will benefit from expert discussions, peer networking, and insights into the future of government technology. Join us and let’s improve the future of government together!

A message from our Keynote Speaker

Speakers

Laura Clark

Chief Information Officer, Department of Technology, Management & Budget ("DTMB"), State of Michigan

Laura Clark serves as the chief information officer (CIO) for the State of Michigan, directing the state’s technology and security efforts. As deputy director for the Michigan Department of Technology, Management & Budget (DTMB), she also oversees operations for the department, which provides information technology, business, and administrative services to state employees and stakeholders, as well as Michigan residents, visitors, and businesses.
During her 20-year career in public service, Clark has embraced a hands-on, adaptable approach to leadership. Since being appointed as CIO by Gov. Gretchen Whitmer, she has helped the State of Michigan achieve success through many initiatives, such as the launch of the award-winning Michigan Secure mobile app and successfully securing $20 million in critical cybersecurity funding from the Michigan Legislature for statewide security enhancements.
In her day-to-day work, Clark values the contributions of every person on DTMB’s 5,000 member team and has the unique ability to connect her sense of purpose and service with the overall work and mission of directing the State of Michigan’s technology and security efforts. She leads by example, seeking out opportunities that will allow those around her to succeed. Throughout these efforts, Clark’s compassion, patience, experience, and skills as are helping DTMB and the entire state forge a successful path into the digital future.

Scott Klososky

Technologist, Futurist, Humanist, Author and Consultant

As a founding partner of digital strategy firm, Future Point of View (FPOV), Scott lives on the leading edge of technology and innovative thinking. Scott speaks to large audiences worldwide about the intersection of humanity and the Digital Transformation. Through FPOV, Scott provides advisory work for clients including Fortune100, SMB’s and government entities. This work has driven him to develop unique concepts such as the HUMALOGY® Scale for measuring the amount of human or machine involved in a system or process, and the Rivers of Information® process for building learning eco-systems. He also pioneered a framework for looking accurately into the future of an industry sector in order to set organizational strategy: The High Beam process.
Scott co-founded Alkami Technology (ALKT), the developer of a second-generation online banking platform with innovative features non-existent in current systems. The company went public in 2021 at a $3billion valuation and is today headquartered in Dallas with over 350 employees.
Scott is recognized globally for his unique ability to accurately predict future digital trends and explain the logic behind why these will alter the current status quo of the economy and society. While business application of his insights is extremely valuable to leaders and companies, he is also motivated help improve the impact post Covid environments are having on people and their daily lives. Technology has been increasingly driving change and stress and recent events are amplifying this problem. He has a unique perspective on how to manage the personal toll technology is causing people, teams and organizations.
Even as a young child, Scott was destined to see the world through a Humalogy® lens. His father was a programmer for Boeing and his mother was a counselor who mixed many philosophies into her practice of helping people in life. To this day, he is a hybrid of a technologist and humanist who strives to find a hopeful future in blending the two.
Scott has the ability to entertain, inspire, and enlighten audiences, while helping them gain new perspectives about how technology is impacting us. Scott never does a canned presentation with the exact content across events. He sets himself apart from other speakers by architecting his content with the latest examples, current events and trends relevant for the keynote he is delivering.
He is equally adept at giving large stage keynotes, speaking to small boards of directors, facilitating half and full day workshops, and doing break-out sessions. As an added bonus of his presentations, attendees come away learning how to be a better facilitator, speaker or presenter by seeing Scott use different applications and technologies to engage audiences either in a virtual, hybrid or in person setting. The best measure of his ability to inspire and inform audiences is the high percentage of speaking clients who bring him back for follow up work with their audiences.
He produces a podcast titled “The Digital Optimist” in which he delivers ideas about the transformation of humanity through the impact of technology with a positive and hopeful lens. He also writes a blog titled Digital Awakening – both can be found at his website at www.klososky.com.

Phil Bertolini

Chief Delivery Officer, Government Technology

Phil Bertolini is a Chief Delivery Officer for Government Technology, the premiere event and thought leadership content provider for state and local government technology professionals. Previously, he served as deputy county executive and CIO for Oakland County, Michigan. During his 31-year tenure, Phil built a world-class IT organization in the second-largest county in Michigan, just north of Detroit. As Oakland County CIO, he oversaw more than 150 employees serving over 1.2 million residents. In 2005, he was also promoted to deputy county executive, holding dual positions until his retirement. Phil’s efforts earned the county national attention, winning numerous awards for technology innovation and excellence. He was named Governing Magazine’s Public Official of the Year and Government Technology Magazine’s Top 25 Doers, Dreamers & Drivers. He was also honored by the President Obama White House as a Champion of Change.

Jackie White

National Conference Director, Government Technology

As National Conference Director for Government Technology magazine, Jackie produces, manages, and emcees government IT conferences throughout the country. With over 20 years in the SaaS and Tech arena, Jackie proudly brings strategy, project management, operational excellence, and production together to streamline the efforts of live national events. For 15 years Jackie has worked within the greater Chicago market, while also planning and producing events throughout the US, Canada and Europe. 
Jackie is a proud member of GMIS Illinois, active with Chicago Innovation (FKA Chicago Innovation Awards), and is also known for dedicating countless hours volunteering and fundraising for non-profits including Surge for Water, Hephzibah Children's Association, SheSays Chicago, and Naperville Safety Town.

View Speakers

Agenda

Wednesday, September 17
8:00 am Eastern	Registration and Morning Refreshments in the Exhibit Area
9:00 am Eastern	Opening Remarks Laura Clark, Chief Information Officer, State of Michigan
9:20 am Eastern	Keynote – Dynamic Modernization: Solving the Puzzle of People, Process, and Technology Just like puzzle pieces fit together in a specific way to form a complete picture, modern digital infrastructure systems are made up of interconnected components, hardware, software, data, networks, and people - that must align precisely to function properly. If even one piece is missing or misaligned, the whole system can falter. The opportunity to add a synthetic layer of intelligence on top of an already complicated puzzle presents challenges – but also, unprecedented opportunities. How does this reshape the dynamic between human behavior and technology? Can we utilize new tech to solve legacy problems? In this session, visionary Scott Klososky explores bold ideas and forward-looking concepts to help digital leaders anticipate and shape the next wave of transformation. Scott Klososky, Technologist, Futurist, Humanist, Author and Consultant
10:20 am Eastern	Networking Break in the Exhibit Area
10:50 am Eastern	Concurrent Sessions Dynamic Modernization Here in Michigan Modernization is more than a tech upgrade -it’s about aligning people, processes, and tools to solve real-world challenges to solve persistent challenges and prepare for what’s next. Like a puzzle, every piece must fit: hardware, software, data, and human behavior. This session explores how agencies can use emerging technologies like AI and automation to tackle legacy issues, reduce friction, and drive smarter service delivery. Learn how to approach modernization practically and dynamically - one piece at a time. Managing Insider Threats: Detecting and Mitigating Risks from Within Your Organization Insider threats are one of the most complex risks organizations face today. This panel discussion will explore various potential insider threats, from supply chain vulnerabilities introduced by foreign entities offering discounted tech, to HR risks posed by disgruntled employees seeking to harm cloud-based assets. Do your current policies effectively safeguard against these unique threats? Hear from your peers that have experienced both intentional and accidental insider threats, and can offer practical strategies for detecting risks, strengthening controls, and minimizing potential damage. Building the Skills for AI, ML, and Robotic Processing in Government Workforce challenges in the public sector aren’t new—but the skills needed to meet them are rapidly changing. As technologies like Generative AI, Machine Learning, Large Language Models (LLMs), and Robotic Process Automation reshape the way we work, what does an effective team look like in 2025 and beyond? This session explores the critical capabilities agencies need to align IT with business goals, including prompt engineering, data literacy, AI oversight, quality assurance, and process automation. We’ll also discuss practical strategies for upskilling current staff, retaining talent, and adopting new workforce models to stay ahead of evolving demands. Join us to discover how to build a smarter, more adaptable public-sector team. The Cost of Innovation – Maximizing Value Without Reinventing the Stack With limited funds and growing demands, government IT leaders must make strategic, phased investments that deliver lasting value. This session will explore how to reduce costs and technical debt by leveraging existing tools, rethinking procurement protocols, and collaborating across agencies. Through real-world examples and procurement best-practices, discover how agencies are justifying software use, embracing native cloud solutions, and starting the right conversations to maximize what you already have—empowering staff to think critically and invest wisely.
11:50 am Eastern	Short Break Please proceed to Lunch.
12:00 pm Eastern	Lunch
1:00 pm Eastern	General Session – Updates on Michigan’s Adoption of Meaningful Digital Access With WCAG 2.1 deadlines approaching, the State of Michigan has been making great strides to ensure digital services are accessible to all users. Join this session to hear about the advances that have been made over the last year, and how the call for great accessibility with ADA compliance fit into the State’s objective of meaningful digital access for all.
1:20 pm Eastern	Short Break Please proceed to the concurrent sessions.
1:35 pm Eastern	Concurrent Sessions Michigan’s Inspiring Use Cases AI and Robotic Processing AI is transforming how government works—but not by replacing people. This session goes beyond the hype to showcase real AI and robotic processing use cases already in practice across Michigan. From practical application with automating forms to streamlining inspections via tablets, AI is accelerating service delivery and improving staff efficiency. Learn how agencies are using AI for cost avoidance, faster turnaround times, and improved quality assurance—without compromising human oversight. What do we need to know to better train our staff to leverage the future of this emerging tech? This session will explore risk management and for things like hallucinations, attributions, and social engineering, as well as helping share what repetitive tasks are being alleviated the use of these tools. Data Literacy in Action: Understanding Boundaries, Building Foundations Effective data use in government starts with data-literate staff. This session focuses on building deeper data literacy for staff at all levels -helping them understand not just what data means, but what they can and can’t do with it. We’ll explore how data classifications define usage boundaries (e.g., “inside the house” vs. “outside”), and how this clarity supports secure, compliant, and effective decision-making. Learn how to foster change agility across your organization by equipping teams to confidently navigate policy, privacy, and interoperability in a complex data environment. The Human Side of IT: Designing Change That Works Successful transformation in government IT requires more than new tools—it demands thoughtful change, and a deep understanding of the people impacted. This session explores how combining change management principles with human-centered design leads to better adoption, smoother transitions, and solutions that truly work for users. Learn how to engage stakeholders early, design with empathy, and guide teams through change with clarity and purpose. Whether launching a new system or rethinking a service, this approach puts people at the center—where real, lasting change begins. Exclusive Briefing for Industry Partners
2:35 pm Eastern	Networking Break in the Exhibit Area
3:00 pm Eastern	General Session – The Government Experience Revolution: Reimagining Personalized Government Delivery Constituents today expect the same level of seamless, personalized service from government that they receive in the private sector. The Government Experience Revolution is transforming how agencies deliver services - moving from one-size-fits-all approaches to data-driven, user-centric experiences. This session will explore how governments are leveraging AI, digital identity, and advanced analytics to anticipate citizen needs, streamline interactions, and build trust through personalization. Phil Bertolini, Chief Delivery Officer, Government Technology
3:45 pm Eastern	Networking Reception in the Exhibit Area Network with your colleagues and discuss technology solutions with the event exhibitors.
4:15 pm Eastern	End of Conference Conference times, agenda, and speakers are subject to change.