This year’s Digital Government Summit was “digital” in every way! The conference was held in a virtual format on Zoom for Government, a FedRAMP-certified infrastructure with advanced security controls, that is used for meetings and webinars by the Department of Homeland Security and numerous other federal, state and local agencies. Zoom for Government leverages one of the largest secured networks of government-specific datacenters in the country and meets high standards of security (Including: FedRAMP, CJIS, NIST, FISMA, SRG, FIPS, DFARS, EAR, IRS-1075).
Government Technology's passion is promoting best practices and spurring innovation in the public sector – more important than ever in challenging times like these. Please join us, over the course of two partial days, for a powerful series of sessions that provide inspiration, participation, education, and thought-provocation!
“All residents, visitors and businesses of the Commonwealth benefit when the underlying technology systems that power state government function smoothly and efficiently. We must offer a secure environment and ensure that our colleagues have the modern tools necessary to provide services to constituents when, and where, they need them. This year’s virtual Massachusetts Digital Government Summit will present a unique opportunity for us to learn about solutions for the new challenges that we all are facing. Please plan to join us!”
– Curtis Wood, Secretary, Executive Office of Technology Services and Security, Commonwealth of Massachusetts
Tuesday, November 10 |
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9:00 am Eastern |
WelcomeGovernor Charlie Baker, Commonwealth of Massachusetts |
9:05 am Eastern |
Opening RemarksCurtis M. Wood, Secretary and Chief Information Officer, Executive Office of Technology Services and Security, Commonwealth of Massachusetts |
9:15 am Eastern |
Keynote – Off Balance and In ControlDan Thurmon, Author, Peak Performance Coach, and Hall of Fame Speaker The events of 2020 have delivered the most widespread disruption in generations. The impacts have been enormous and deeply personal on many levels. Everyone is off balance to some degree, and there is no doubt that the challenges to our society, cultures, families, and technologies will be long-lasting. Yet in many ways, these circumstances contain the greatest opportunities of our lives! Dan Thurmon, author of the book, Off Balance On Purpose, shows us how to harness the positive aspects of disruption, find more confidence in the midst of change, and take purposeful actions to create what is most needed – both in our lives and in our vital work. |
9:55 am Eastern |
Featured Speaker – Wellbeing Amid DisruptionDr. DeAngela Burns-Wallace, Secretary of Administration and Chief Information Technology Officer, State of Kansas When the whole world has turned upside down, the wellbeing of our most valuable asset must be prioritized: our people. As we consider the full breadth of our staff’s needs, we must address higher-level needs, including truth, stability, authentic connections, and our purpose and values in the context of this crisis. In this compelling session, Dr. Burns-Wallace shares what we are learning as we lead through these extraordinary times, championing wellbeing amid disruption. |
10:10 am Eastern |
Break – Please Visit the Sponsor Hub! |
10:25 am Eastern |
Concurrent SessionsThe Cloud SurgeFor years, cloud-related spending has seen tremendous growth, but the events of 2020 are driving the momentum even faster. The stakes have risen considerably while timelines are shrinking across the board. The ability and willingness to scale quickly (both up and down) is proving to be paramount. This session discusses the external pressures being exerted on our systems and services and the cloud strategies that fit the bill. Moderator: Phil Bertolini, Co-Director, Center for Digital Government Bill Cole, Chief Technology Officer, Executive Office of Technology, Information Technology Division, Commonwealth of Massachusetts Dave Egts, Chief Technologist for Public Sector, North America, Red Hat Seth Jamison, Director of Principal Systems Engineering, Pure Storage The Rise of AnalyticsThe events of this year have put a spotlight on the importance of data analysis. Critical social policy and public health decisions are hinging on the analysis of thousands of data sets. Time and time again, data is proving to be the most powerful storyteller. This session explores the latest tools and strategies to effectively analyze and harness data in good times and bad. Moderator: Matthew Moran, Assistant Secretary and Chief Engagement Officer, Executive Office of Technology Services & Security, Commonwealth of Massachusetts Rachel Bain, Chief Data Officer, Massachusetts Department of Transportation Kristina Johnson, Deputy Chief Data Officer, Executive Office of Technology Services & Security, Commonwealth of Massachusetts Nick Speece, Chief Federal Technologist, Snowflake Tom Zougas, Vice President, Worldwide Data Analytics Consulting, Altair Data Analytics Telework vs. Return to WorkThe pandemic forced a nation-wide experiment in teleworking. All things considered, it has been a quite a success. And to think that many said teleworking would never work in the public sector. Where do we stand now? What lessons have been learned? How can we transition to a hybrid workforce with some people in the office and some working from home? This session explores the cultural, technological, and productivity dynamics that are driving the future of work. Moderator: Alan Cox, Executive Vice President and Publisher, Government Technology magazine Mike Guerin, Secretariat Chief Information Officer, Executive Office of Health and Human Services, Commonwealth of Massachusetts Sudheer Matta, Vice President of Product Management, Juniper Networks Destah Owens, Solutions Architect, Verizon Managing Change When It Matters MostIt is relatively easy to deal with change when we see it coming. It’s being blindsided that really tests us. Disruption brings opportunity, but only when met with an effective change management approach. This alone will define how well we emerge from 2020 and attain new levels of stability for our people, workplaces, workstyles, and technologies. This session focuses on how to adopt the right mindset when preparing, innovating, and planning for the next normal. Moderator: Teri Takai, Co-Director, Center for Digital Government Bill Walter, US Director, Government and GPO’s, Pitney Bowes Inc. Curtis M. Wood, Secretary, EOTTS and Chief Information Officer, Commonwealth of Massachusetts Tom Yeatts, Chief Technology Officer, State and Local Government, Education, ServiceNow |
11:25 am Eastern |
Break for Lunch |
1:00 pm Eastern |
Concurrent SessionsModernization Tools and TacticsMore than a few organizations are lamenting having postponed their modernization initiatives. The shutdown(s) exposed some serious shortcomings in legacy systems, networks, and connectivity – not just due to skyrocketing demand for online services but also the uphill climb to circumvent the need for on-site personnel. Now is a good time to take stock and consider solutions that do not require radical remedies. This session discusses how to get more agile sooner rather than later! Moderator: Dustin Haisler, Chief Innovation Officer, e.Republic Don Chamberlain, Chief Service Officer, Executive Office of Technology Services & Security, Commonwealth of Massachusetts C. Yvonne Hickey, General Manager, Public Sector Center of Excellence, Xerox Aaron Schrader, Program Manager, IT Modernization Program, Executive Office of Health and Human Services, Commonwealth of Massachusetts The Shifting Cyber LandscapeCybersecurity is a challenge under the best of circumstance, but 2020 is a whole new ballgame. Bad hats thrive in times of confusion and disruption. Though the pandemic might have initially caused a lull as hackers pivoted to a new landscape, it was just the calm before the storm. Preparation, as always, is the key to the months and years ahead. This session discusses the current threat scene and how to keep your systems as safe as possible. Moderator: Joe Morris, Vice President of Research, Center for Digital Government Gary Buonacorsi, Chief Technology Officer, SLED, Tanium Rick Gamache, Manager, BerryDunn Curtis M. Wood, Secretary, EOTTS and Chief Information Officer, Commonwealth of Massachusetts Acceleration of the Government ExperienceThe evolution of the consumer experience has been underway for decades, with its many stages unfolding at a reasonably comfortable pace. But 2020 is a tipping point. We are facing the possible demise – or severe limitation – of traditional brick-and-mortar services. Online is fast on its way to becoming the only way. It is time to up the ante! This session discusses ways to remove friction and speed up your progress in creating state-of-the-art government experiences. Moderator: Steve Towns, Deputy Chief Content Officer, Content Studio, e.Republic David Bedard, Chief Information Officer, Department of Transportation, Commonwealth of Massachusetts Shonte Eldridge, Government Executive Advisor, Amazon Web Services Rowan Miranda, Senior Managing Director for Government Strategy, Workday |
2:00 pm Eastern |
End of Day 1 Program |
Thursday, November 12 |
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9:00 am Eastern |
Making the Best of IT!2020 is Launching Us into Uncharted Waters2020 has proven to be a year of radical change for state and local government. From responding to a global pandemic to navigating a nationwide social movement to sailing blustery political winds, this year has not only tested government leaders but it has transformed the way we govern. The flood of rapid change is far from over – the challenges of 2020 have merely accelerated the timetable in which state and local government agencies must confront new issues, behaviors, technologies, and regulations. This three-part session examines the most significant societal impacts, what they will mean to IT going forward, and what we might expect to encounter in the decade ahead. How the Crisis Has Changed UsTeri Takai, Co-Director, Center for Digital Government Framework for the Near FuturePhil Bertolini, Co-Director, Center for Digital Government Dawn of a New DecadeDustin Haisler, Chief Innovation Officer, e.Republic |
9:55 am Eastern |
The Power of 5GThomas Steegmann, Principal Architect, AT&T The fifth generation of wireless network technology is a game-changer that goes far beyond providing users with faster uploads, smoother video, and quicker browsing. It is ushering in a new era of engagement and unique opportunities. This session explores where 5G stands today and how it is being rolled out in our communities. |
10:15 am Eastern |
“Do I Really Look Like That?” Up Your Game on Camera!Anthony Huey, Communications Coach and Crisis Consultant Like it or not, video conferencing is here to stay. Yet most of us are still woefully unprepared. Are you in denial about how you come across on camera? Do you find yourself hoping that others are not looking at you in the same judgmental way you look at them? Spoiler: No one gets a free pass. We are all on stage in a virtual world. The good news is that it is not hard to raise your game. In this fast-paced and no-holds-barred session, you will learn vital tips and tricks for connecting virtually and making a better impression. After all, perception is reality! |
10:30 am Eastern |
Closing RemarksConference times, agenda, and speakers are subject to change. |
2021 Sponsorship opportunities are available. For more information, contact:
Heather Earney
Government Technology
Phone: (916) 932-1339
E-mail: hearney@govtech.com