Registration and Morning Refreshments in the Exhibit Area

Opening Remarks

Jason Snyder, Secretary of Technology, Executive Office of Technology Services and Security, Commonwealth of Massachusetts

Keynote – Debrief to Win: Building Teams that Succeed in Disruption

In times of turbulence and disruption, even the best teams can struggle to stay focused, aligned, and accountable. Overcoming these challenges requires a shift in mindset and the right leadership tools to create resilient, high-performing teams. Learn from a former U.S. Air Force Fighter Weapons School ("Top Gun") instructor how elite military teams succeed by centering on a shared mission, driving purpose, and embracing accountability as a path to growth, not blame. Walk away with actionable strategies and inspiring insights to help your teams thrive under pressure and achieve lasting success.

Robert “Shark” Garland, Speaker, Author, Elite Fighter Pilot, Inventor, Vmax Group

Networking Break in the Exhibit Area

Concurrent Sessions

WORKSHOP - Future-Focused IT Strategy: Preparing for the Next (11:00 am – 12:30 pm)

Technology change is accelerating faster than planning cycles. This interactive workshop provides forward-looking insight into emerging technologies, trends, and risks – and what IT leaders should be preparing for now to stay ready, resilient, and relevant.

From Internships to Succession Planning: Growing Talent from Within (11:00 – 11:40 am)

Workforce sustainability requires long-term planning. Learn creative approaches to internships, mentorship, higher-education partnerships, certification pathways, and succession planning—especially for municipalities with limited resources.

Collaboration at Scale: State, Local, and Regional Partnerships (11:00 – 11:40 am)

No agency can do it alone. This session showcases successful state-local partnerships, and explores how shared ownership, collaboration, and regional approaches can deliver faster, more resilient outcomes.

Feng Yang, Chief Information Officer, Town of Brookline

Concurrent Sessions

Governance, Compliance, and What’s Coming Next

New requirements around accessibility, data, certifications, and technology governance are arriving faster than many agencies can track. This session highlights upcoming governance and compliance trends and the resources available to help leaders prepare.

Optimizing the Business of Government Through Technology

Today’s IT leaders are central to improving how government works. This session explores how technology can drive efficiency, cost control, service delivery, and program outcomes by rethinking and redesigning existing services, not just maintaining them.

Interactive Lunch Session

Leading with Purpose: Balancing Time, Talent and Relationships

Short Break

Please proceed to the concurrent sessions.

Concurrent Sessions

WORKSHOP - Storytelling for IT Leaders: Driving Change, Alignment, and Impact (1:45 – 3:15 pm)

Successful government IT leaders don’t just deliver technology - they win understanding, alignment, and trust. This interactive session shows how storytelling and clear communication help bridge the gap between IT, executives, and the business, turning complex ideas into compelling cases for change. Learn practical techniques to build consensus, strengthen collaboration, and move initiatives forward by connecting technology priorities to mission and community impact.

WORKSHOP - Leading Through Change: Balancing Innovation, Risk, and Priorities (1:45 – 3:15 pm)

In today’s era of technology acceleration, IT leaders are expected to move fast – innovating while navigating risk, compliance, and limited resources. This interactive workshop dives into how to set clear priorities in times of rapid change, build adaptable and resilient organizations, and push past resistance to create an outcomes-driven culture that delivers results.

Modern Cloud and Data Infrastructure: Strategy, Cost, and Collaboration (1:45 – 2:25 pm)

Cloud adoption brings both opportunity and complexity. This session examines hybrid cloud realities, cost pressures, security considerations, workforce needs, and how collaboration and regional approaches can support sustainable cloud strategies.

Concurrent Session

AI Beyond the Hype: From Roadmaps to Real-World Use

AI interest is high, but deployment remains challenging. Learn how IT leaders can build practical, software-agnostic AI roadmaps, identify deployable and approved solutions, and close the gap between vendor demos and real operational value.

Networking Break in the Exhibit Area

General Session – The Leadership Challenge: A Public Sector Trivia Showdown

Curious to see how your knowledge stacks up? Can you effectively collaborate under pressure? Back by popular demand, join Massachusetts IT leaders for a lively session featuring a team-based trivia game covering governance, policy, emerging tech, and today’s top government challenges. It’s not just about winning – it’s about networking, sharing insights, and maybe even learning something new. Whether you're building new connections or strengthening existing partnerships, this is your chance to engage, reflect, and have some fun. Are you ready to challenge yourself and lead your team to victory?

Networking Reception in the Exhibit Area

Network with your colleagues and discuss technology solutions with the event exhibitors.

End of Conference

Conference times, agenda, and speakers are subject to change.