Name: Massachusetts Digital Government Summit 2017
Start: 2017-09-26T08:00
Location: Boston Park Plaza

Overview

Government Technology’s passion is helping spread best practices and spurring innovation in the public sector. The Massachusetts Digital Government Summit is designed to do just that. The summit has an advisory board that gathers public sector and private sector leaders to create an agenda designed to make that passion relevant and actionable to the state and local government organizations attending the summit. Participants tell us they use the inspirational keynotes, leadership discussions, networking breaks, and timely topics discussed in the numerous breakout sessions to help advance the goals of their organizations and their own career paths.

Topics Include:

Security Cybersecurity – Best Practices in Answering “Are We Secure Yet?”
Optimizing the Workforce and Workplace of Tomorrow
Smarter Communities and IoT
Cover Your “aaS
Next Generation Analytics
Changing the Citizen Experience
Procurement – Where Are We Headed?
The Human Side of Security
Human Centered Design Thinking
Workforce of the Future Roundtable
State/Municipal Collaboration Roundtable

A message from our Keynote Speaker

For two decades, the MA Digital Government Summit has served as the cornerstone of collaboration and innovation among the Commonwealth’s civic tech community. I look forward to seeing leaders from the private, public, and nonprofit communities come together to tackle some of our state’s most pressing IT problems at this year’s conference. I hope you’ll join us.

– Mark Nunnelly, Secretary, Executive Office of Technology Services and Security & Chief Information Officer, Commonwealth of Massachusetts

Speakers

Bronkar Lee - Opening Keynote

Peak Performance Expert, Author, Speaker and Dynamic Performer

Bronkar has always been fascinated by learning, as both an enthusiastic student and insightful teacher. He has learned musical instruments and languages, crafted beatboxing techniques, and mastered numerous physical skills – even to the point of breaking world records. More impressively, he’s transformed his personal abilities in record time. He applies these skills as a performer, coach, and educator to inspire countless audiences and individuals. A sampling of credits includes touring Europe as ringmaster to a world-renowned circus, teaching at-risk youth to develop the confidence to overcome abuse and addiction, and appearing with Jay Leno on the Tonight Show.
As a peak performance coach, Bronkar has helped clients and audiences to achieve personal breakthroughs and accomplish goals for health, success, and well-being. His one-man variety show continues to be in great demand – everywhere from corporate conferences for Google and Facebook to Disney cruise ships to half-time shows at Madison Square Garden. As a keynote artist and speaker, he delivers an innovative experience using original art forms, personal connection, and applied technology to help others find greatness within themselves.
Over the years, Bronkar’s desire to produce, coach, and collaborate has led him to form multiple performance groups and multimedia-filled theatrical shows. Most recently, Bronkar collaborated with his wife Cyndi Harvell Lee to write the book BAM: Bold Achievement Method, outlining his 6-step process for accelerated learning.

Brian Elms - Second Day Keynote

Innovation Practice Lead, Change and Innovation Agency

Brian Elms is the Innovation Practice Lead at the Change and Innovation Agency. Previously, he was the Director and a founding member of Denver’s Peak Academy. He was born in Denver and raised in the outlying suburbs. He graduated from Regis University and then served in the National School and Community Corps (AmeriCorps) as a team leader. He joined the Rendell for Governor campaign and eventually would serve as the Policy Director for the Pennsylvania Department of Aging. After working for AARP, Brian moved back to his hometown and served as the Assistant Director of Government Affairs at Denver International Airport. In 2012, he started working with the Peak Academy. He is a terrible snowboarder, a slow runner, and a horrible ping pong player. He has an incredibly awesome daughter and lives in Denver with his wife Leslie. Brian believes we can all change the world one innovation at a time.

Mark Nunnelly - Opening Remarks

Secretary of Technology Services and Security and Chief Information Officer, Commonwealth of Massachusetts

Mark Nunnelly heads the Commonwealth’s efforts to make Massachusetts a leader in secure, digital government. As Secretary of the Executive Office of Technology Services and Security, he oversees the office’s mission to connect state service providers and constituents with the best digital tools and secure services when and where they need them. He also is leading the Commonwealth’s focus on enhanced cybersecurity and modern technology.
Joining the administration in 2015, Mark previously served the Commonwealth as Executive Director of the Office’s forerunner agency, the Massachusetts Office for Information Technology (MassIT), and as Commissioner of the Department of Revenue (DOR). He was also appointed by the Governor to serve as his Special Advisor for Innovation and Technology, providing strategic guidance and leadership on the innovation economy.
In the private sector, he built an impressive track record helping organizations and companies succeed in Massachusetts and globally as Managing Director at Bain Capital, a leading Boston-based investment firm.
Mark has been deeply involved in supporting numerous local and national philanthropic projects with a particular focus on children, national service, and education. He received an M.B.A with Distinction from Harvard Business School, where he chairs its Dean’s Advisory Board, and a B.A. from Centre College, where he is Chairman of its Board. He and his wife, Denise, live in Dover, Massachusetts, and they have four adult children.

Teri Takai - Featured speaker

Executive Director, Center for Digital Government, and Former CIO of U.S. Department of Defense, State of California and State of Michigan

Teri Takai worked for Ford Motor Company for 30 years in global application development and information technology strategic planning. From Ford, she moved to EDS in support of General Motors. A long-time interest in public service led her to the government sector, first as CIO of the State of Michigan, then as CIO of the State of California, and subsequently the CIO of the U.S. Department of Defense. She next served as the CIO for Meridian Health Plan. Teri is currently the Executive Director for the Center for Digital Government, a member of the FirstNet Board, and a member of several industry advisory boards. Teri has won numerous awards including: Governing Magazine’s Public Official of the Year, CIO Magazine’s CIO Hall of Fame, Government Technology Magazine’s Top 25 Doers, Dreamers & Drivers, the Women in Defense Excellence in Leadership Award, and the Department of Defense Medal for Distinguished Public Service.

Andrew Dolan - Featured Speaker

Director of Stakeholder Engagement, Multi-State Information Sharing and Analysis Center, Center for Internet Security

Andrew is the Director of Stakeholder Engagement for the Multi-State Information Sharing and Analysis Center, a division of the Center for Internet Security. The MS-ISAC has been designated by the U.S. Department of Homeland Security as the focal point for cyber threat prevention, protection, response and recovery for the nation's state, local, territorial and tribal (SLTT) governments. Under Andrew, the MS-ISAC has greatly expanded its membership since 2012, including representatives from all 50 States, D.C., all 50 state capitals, and over one thousand local and tribal governments. He is responsible for managing all aspects of member relations, working with government associations, and conducting outreach on behalf of the MS-ISAC. Andrew fosters relationships with all of MS-ISAC’s stakeholders in an effort to enhance collaboration and information sharing for the collective benefit of all members. Prior to arriving at CIS in 2012, Andrew spent six years working for the Department of Homeland Security and Emergency Services in New York State. It was here that he developed a passion for working in the government sector all over the country, in an effort to help them prepare for the challenges they face both in the physical world and cyberspace.

Paul Beaulieu

Design Practice Director, iX North America, IBM

Paul Beaulieu is a Design Practice Director within IBM iX North America and the Studio Director for iX's Design Studio in Cambridge, Massachusetts In this role, Paul leads an award winning team of Creative, Business and Technical professionals who use IBM Design Thinking to envision and build successful experiences that delight users and help IBM’s clients drive business value.
Paul joined IBM in October of 1998 and was a founding member of the Cambridge Studio when it opened in the summer of the following year. He has deep experience in strategic planning and business analysis. Paul is an expert at bringing teams together to develop breakthrough ideas that serve as the basis for the creation of differentiating experience strategies and user experience designs.
Paul has over twenty years of consulting experience working with clients across industries. Most recently, Paul has been working to apply IBM Design Thinking to large scale organizational transformations as a foundational element of a multi-year modernization and transformation program for one of the world’s largest railroads.

Craig Bowman

Vice President & Managing Director of Advanced Solutions, Public Sector, Verizon Enterprise Solutions

Craig Bowman is Vice President, Verizon’s Advanced Solutions Division; providing strategy and engineering support for secure cloud initiatives in the Public Sector. Craig speaks internationally on the subject of cyber security and has briefed congressional offices, senators, Olympic Committees and international defense leaders. Verizon is currently considered the most knowledgeable source of cyber-security incidents worldwide through the publishing of the internationally recognized DBIR (Data Breach Investigations Report).
Prior to Verizon, Craig led the Defense and International Security Division of Adobe Systems, a Fortune 500 software and cloud software provider. In that capacity, Craig helped to engineer secure content delivery systems for the most rugged security environments.
In his earlier years, Craig was a software cyber security engineer for the Defense and National Security Industry where he penetrated, tested, built and deployed secure software applications, remotely managed secure IT environments, and deployed and managed secure telecommunication solutions.

Darren W. Carroll

Practice Director, Security & Risk Management, SHI

With over 26 years of experience, Darren is a risk management and information security leader with diverse experience in operational, technical, management, and architecture roles.
Throughout his career, Darren has provided consultative thought leadership, strategic direction, and tactical response to multiple federal, state, and local agencies, most of the Fortune 100 and hundreds of mid-sized enterprises. His expertise focuses on information security and business continuity solutions, with a deep emphasis on Critical Infrastructure, He has extensive experience defining, developing, and delivering information security solutions, including security and privacy program development, policy and procedure development, review, and alignment, security assessments, vulnerability management solutions, security operations center development, and architectural design,. As part of his architectural experience, he has designed and delivered global network and telecommunications infrastructures, unified communications, storage and virtualization platforms, firewalls, security assessment tools, intrusion detection and protection systems, encryption systems, and security information and event management systems.
Darren has performed cloud architecture design and development, cloud security readiness, gap assessments and roadmaps, and cloud strategy development. A former member of the Cloud Security Alliance Architecture working group, Darren has had significant input into defining appropriate security controls for virtualized environments.

Mohini Singh Dukes

Senior Portfolio Marketing Manager, Juniper Networks

Mohini is a member of the Portfolio Solutions Marketing team at Juniper Networks. Working across multiple verticals, she focuses on communicating creative ideas to the market, innovative insights on market trends and Go-to-Market strategies. Her strong background in telecom and data communications networking along with extensive expertise in LAN, WAN, Cybersecurity and Cloud technologies help Mohini bridge the gap between technology, business, and customer needs.
Previously, Mohini has designed and validated solutions ranging from Mobile backhaul, Residential and Business services on the Service Provider side to Data Center workload mobility for enterprises. She holds two patents for dynamic and software defined policy control.
Prior to Juniper Networks, Mohini was at Lucent Technologies (now Nokia), Avici and Airvana. You can follow her on Twitter @MohiniDukes and catch her blog posts at http://forums.juniper.net/t5/The-Tao-of-NetComm/bg-p/TaoNetComm

Matthew Gardiner

Senior Product Marketing Manager, Mimecast

Matthew Gardiner is a Senior Product Marketing Manager at Mimecast and is currently focused on email security, phishing, malware, threat intelligence, and cloud security. With more than 15 years focused in security, Matthew’s expertise in various roles includes threat detection & response, network monitoring, SIEM, endpoint threat detection, threat intelligence, identity & access management, Web access management, identity federation, cloud security, and IT compliance at RSA, Netegrity, and CA Technologies. Previously he was President and a member of the board of trustees of the security industry non-profit, the Kantara Initiative. Matthew has a BS in Electrical Engineering from the University of Pennsylvania and an SM in Management from MIT's Sloan School of Management.

Katrina Gomes

Director of IT Operations & Technology, Executive Office of Energy and Environmental Affairs, Commonwealth of Massachusetts

Katrina Gomes is the Director of IT Operations and Technology for the Executive Office of Energy and Environmental Affairs and currently serves as the Secretariat Chief Procurement Officer. Katrina has over 20 years’ experience in both the Public and Private Sectors with expertise in operations, finance, compliance and technology. She has held IT positions in organizations such as WGBH, Suffolk University and has her own consulting firm. Katrina has worked with business heads to help create business strategies and how best to leverage technology in their organizations. Re-organized multi-department IT divisions, lead various energy efficient Data Center builds, relocations and consolidations, built and managed high performance IT organizations while driving operational efficiencies and standards.
Katrina earned an MBA in Information Technology from Southern New Hampshire University, a Bachelor of Science in Management from Suffolk University and is a Certified Scrum Master. She is an active volunteer in her community with special focus on teenage girls and women at risk, a member of Soroptimist (What’s Best for Women) and inducted into the National Society of Leadership and Success.

Aprel McCabe

Director of Learning and Workforce Development, Executive Office of Energy and Environmental Affairs, Commonwealth of Massachusetts

Aprel L. McCabe serves as EEA’s Learning & Workforce Development Director and is responsible for improving the productivity and quality of work for the employees in the eight EEA Agencies. By actively engaging with EEA management and staff, Aprel and her team creatively design and implement training programs to address performance gaps, enhance employees’ skills, and develop employees to lead in a dynamic work environment.
Aprel is a graduate of West Virginia University’s Davis College of Agriculture, Natural Resources & Design; Boston University’s Public Communication Institute; and the UMass Boston Dispute Resolution Graduate Certificate Program.
Aprel is a member of the New England Chapter – Association of Conflict Resolution where she has served as a guest speaker. Aprel also volunteers in the Boston area with organizations serving blind and visually impaired members including Team with a Vision’s annual participation in the Boston Marathon.

Alistair McLean

Senior Solutions Architect, Amazon Web Services

Originally from the west coast of Scotland, Alistair is a Senior Solutions Architect at Amazon Web Services covering State and Local Government customers in the Tristate area based in NY. He has expertise in Big Data Analytics and AI & Machine Learning. Prior to this, Alistair spent 10 years in the finance industry working in the UK and Europe at various institutions in a number of front office development and management roles. In his spare time, he enjoys Golf, Skiing, travel and his brand-new family.

Laura Melle

Senior Procurement Lead, Department of Innovation and Technology, City of Boston

Laura Melle is the Senior Procurement Lead for the City of Boston's Department of Innovation and Technology (DoIT). She works with teams across the City to articulate the challenges faced by Bostonians and find the best partners to help solve them using technology.
Laura was previously a Summer Fellow in the Mayor's Office of New Urban Mechanics. Prior to her time in Boston, Laura's career in city government took her from the Chicago Transit Authority to the Municipal Council of Lichinga, Mozambique as a Peace Corps Volunteer. She has a Master in Public Policy from Harvard's Kennedy School of Government, and studied Social Policy as an undergraduate at Northwestern University.

Chris Neff

Vice President, Corporate Marketing, NIC

Chris Neff leads the marketing, market research, and consumer insights functions for NIC (NASDAQ: EGOV). NIC is the nation’s largest provider of digital services and secure payment processing solutions for federal, state, and local agencies. The company’s user-friendly self-service solutions are used by 28 states and more than 5,500 federal, state, and local agencies nationwide.
Chris is a frequent speaker on understanding the evolving citizen mindset and how to build and market relevant digital services. He is also a professional voiceover artist and occasional radio host for the National Public Radio member station in Park City, Utah. He received an MBA from the Thunderbird School of Global Management and a BA from the University of Michigan.
Chris lives in Park City with his wife and two children.

Dan Rothman

Chief Technology Officer, Department of Innovation and Technology, City of Boston

Daniel Rothman is currently the Chief Technology Officer for the City of Boston’s Department of Innovation and Technology. Dan has 30 years of IT experience in Public Sector, Financial Services and Health Care. Dan has been the Chief Technology Officer for the brokerage firm Janney Montgomery Scott LLC, and has held IT positions in organizations such as Thomas Jefferson University Hospital, Prudential Insurance and his own consulting firm. Dan has focused on building cost effecting and resilient infrastructure for multiple organizations, lead multiple Data Center builds and Relocation, built and managed high performance IT organizations that have met the changing security, regulatory and technology needs of today.

Steven Schmalz

Chief Technology Officer, RSA Public Sector Solutions

As the CTO of RSA’s Public Sector practice, Mr. Schmalz assists organizations in understanding their security architecture needs and helps develop solutions that help protect their critical infrastructure. Mr. Schmalz comes to RSA after a long and distinguished tenure working for the National Security Agency as a cryptographic mathematician. Mr. Schmalz is a highly sought-out speaker on critical IT security topics ranging from standards compliance to cryptography. In addition to his work with RSA, Mr. Schmalz serves several IT security standards bodies in leadership roles. He received an undergraduate degree from Columbus University and a Master’s degree in applied mathematics from Southern Methodist University.

John Stewart

Partner Executive K-12 and SLG, Enterprise Services Delivery, Ricoh

John is an experienced technology sales and marketing executive with extensive experience in technology, network infrastructure, project management, financial analysis, and operations management. He has key vertical industry experience with financial services, legal, K-12 education, higher education, SLG and non-profit/associations.

Ellen Sundra

Regional Vice President of Systems Engineering, Public Sector, ForeScout Technologies

With more than 20 years of experience in the Cyber Security industry, Ellen leads ForeScout’s Public Sector and Global Government Systems Engineering team and is responsible for designing customized security solutions for Department of Defense, Intel and Civilian Agencies as well as State and Local Governments. Prior to joining ForeScout, Ellen was a network architect and security advisor with iPass, UUNet and Worldcomm. Ellen earned a Bachelor of Arts in computer science from Rollins College and is a Certified Information Systems Security Professional (CISSP).

Manager, Internet Protocol Application Strategy, Global Public Sector, Government & Education, AT&T

Bob Zapotocky is an Application Sales Manager with AT&T’s Global Public Sector- Government, Education Solutions organization. Bob is responsible for AT&T’s Unified Communications, Cloud Collaboration and IP Transformation Strategy and Technical Support for our State and Local Government, and Education customers in states east of the Mississippi River. In his years supporting this market, Bob has shared industry trends, critical analysis and strategic insights in presentations for a number of organizations including the International Telecommunications Professional Exchange (IPTX), Tennessee Educational Technology Association (TETA), Ohio Higher Education Computing Council (OHECC) and The University System of Georgia Board of Regents, and Pennsylvania/New Jersey/Delaware Association for Distance Learning (PADLA). He has also participated in and provided content for podcasts, whitepapers and articles published by various industry trade and media outlets.
Bob has 19 years of experience with AT&T in a variety of positions supporting enterprise and public sector clients in their efforts to lead IP transformation within their organizations. He holds an MBA from Suffolk University and is an Alumnus of The Emerging Leaders Program with the Center for Collaborative Leadership at the University of Massachusetts, Boston.

View Speakers

Agenda

Tuesday, September 26
8:00 am Eastern	Registration and Morning Refreshments Grand Ballroom B
8:45 am Eastern	State of the Commonwealth Grand Ballroom A Mark Nunnelly, Secretary, Executive Office of Technology Services and Security & Chief Information Officer, Commonwealth of Massachusetts View Presentation Here
9:15 am Eastern	Keynote – Hacking the Learning Curve Grand Ballroom A Bronkar Lee, Peak Performance Expert, Author, Speaker and Dynamic Performer (@BronkarLee) We live and work in a fast-paced, high-pressure world. If we’re not gaining new skills and continuously upping our games we risk being left behind… not just in our jobs but also in our personal lives. On the bright side, what better time to learn for the simple reason that knowledge and information have never been more easily obtainable. But transforming information into ability isn’t so easy. That’s where Bronkar excels. His unique learning system shortens the runway for anyone, regardless of their goals, interests or inherent talents. In this unforgettable presentation, Bronkar shows us how to re-energize our approach to skill acquisition and hands us the key to unlock our passion for learning.
10:15 am Eastern	Networking Break Grand Ballroom B
10:45 am Eastern	Concurrent Sessions Best Practices in Answering “Are We Secure Yet?” Georgian Security and compliance continue to be a top concern for IT leaders, government executives and elected officials. In fact, our recent elections have escalated security breaches to the highest national levels. As hackers continue to innovate, IT organizations will be challenged to keep up. In this session, an expert panel will present their top best practices in the ongoing war against cyber-crime. Craig Bowman, Vice President, Advanced Solutions Division, Verizon Dennis McDermitt, Chief Information Security Officer & Chief Technology Officer, Commonwealth of Massachusetts Steven Schmalz, Chief Technology Officer, RSA Public Sector Solutions (representing Dell EMC) Optimizing the Workforce and Workplace of Tomorrow Statler For years, government has widely reported the onset of the “silver tsunami.” The looming retirement wave is driving the need to accelerate innovative recruitment and retention practices in government at all levels, particularly in IT. Questions about mobility, flexibility, collaboration tools and collaborative spaces are becoming common during the interview process. Yet government is not always prepared to offer competitive answers in today’s legacy environment. This session offers a look at what some innovative organizations are doing to scrap outmoded practices, address modernization and embrace new paradigms. Katrina Gomes, Director of IT Operations & Technology, Executive Office of Energy and Environmental Affairs, Commonwealth of Massachusetts MaryBeth Martinez, Director of Recruiting, Executive Office of Technology Services and Security, Commonwealth of Massachusetts Robert Zapotocky, Manager, IP Application Strategy, AT&T Global Public Sector – Government & Education Solutions UC, Cloud Collaboration & IP Transformation Strategy, AT&T Smarter Communities and IoT Arlington It’s clear that smart technologies and IoT are the future of our communities. Is government ready for billions – soon to be trillions – of sensors and devices connected to one another that will transform our society? This session explores some innovative “Smart Applications” currently being implemented as well as what’s on the horizon, how to cope with what’s coming, and most importantly, how to secure it all. Mohini Singh Dukes, Senior Portfolio Marketing Manager, Juniper Networks (@MohiniDukes) Ellen Sundra, VP of Systems Engineering, US Public Sector, ForeScout Technologies, Inc. (@LNSundra) Cover Your “aaS” Berkeley/Clarendon Today, almost anything can be delivered “as a service”: software, mobile apps, infrastructure, storage, platforms, data, you name it. The possibilities and configurations are endless, and they introduce a variety of risks and challenges. This session examines the options and factors to consider including contracting, implementing, operating and securing a XaaS environment. Lauren M. Farese, Senior Director, State and Local Government East, Public Sector Technology, Oracle John Stewart, Partner Executive K-12 and SLG, Enterprise Services Delivery, Ricoh
11:45 am Eastern	Lunch Grand Ballroom A
12:30 pm Eastern	Featured Speaker – How to Shake Things Up and Live to Tell the Tale Grand Ballroom A Teri Takai, Executive Director, Center for Digital Government & Former CIO of U.S. Department of Defense, State of California and State of Michigan (@teritakai) Teri Takai is one of the most respected and influential CIOs in the country. Teri is most well-known for her public-sector roles, starting in budget-torn Michigan where she led the state to the #1 ranking in the Digital States Survey four years in a row. Never one to back down from a challenge, she next accepted a plea from Governor Schwarzenegger to put the state’s struggling technology efforts back on track. And if that wasn’t enough, Teri next took on the job of heading up the largest IT budget in the world, a budget matched only by the scope of its problems and complexities. In each locale, she was tasked with driving disruptive change. Her biggest takeaway: No job is too small to make a big impact – but there are right ways and wrong ways to go about it. In this captivating session, Teri shares her extraordinary experiences and lessons learned.
1:30 pm Eastern	Networking Break Grand Ballroom B
1:50 pm Eastern	Concurrent Sessions Next Generation Analytics Georgian More and more government organizations are looking to advanced analytics to streamline procedures and processes. The latest trend is to focus on enhancing the customer experience by using next generation tools, including predictive analytics, text analytics, geospatial analytics, big data analytics, data visualization and more. This session explores ways to leverage data to drive smarter decisions, faster responses and better service. Alistair McLean, Senior Solutions Architect, Amazon Web Services Curt Savoie, Principal Data Scientist, Commonwealth of Massachusetts Changing the Citizen Experience Statler It’s a highly interactive and fast-paced society, and people are getting more demanding about, well, everything. The pressure is mounting on government services, and our challenge right now is to make “citizen-centric” more than just a buzzword. This session looks at best practices and creative strategies to remake government’s relationship with its customers into something more stimulating, accessible and beneficial. Elizabeth Proudfit, Vice President, NIC Holly St. Clair, Chief Digital Officer, Executive Office of Technology Services and Security, Commonwealth of Massachusetts Procurement – Where Are We Headed? Arlington While technology service options for government continue to evolve, procurement processes and policies have remained firmly rooted in practices that are no longer effective. This session outlines and explains the challenges and changes needed for more flexible and agile procurement processes. Laura Melle, Senior Procurement Lead, Department of Innovation & Technology, City of Boston Sean Vinck, Deputy Chief Information Officer, Chief Legal Counsel & Chief Procurement Officer, Commonwealth of Massachusetts The Human Side of Security Berkeley/Clarendon When it comes to cyber security, human behavior will always be the weakest link in the security chain. Despite the dollars spent by government and private industry to protect their networks and critical data assets, the large majority of breaches can be tied directly to human error and/or a breakdown in protocol. This session will focus on various risk scenarios that help us explore what influences human behaviors, how behaviors can lead to security risk, and how to create a culture of cyber security – a “human firewall” within your organization. You will leave this session with fresh ideas on creating a risk based culture, workforce and individual mindset – from executives to the workers in the trenches. Darren Carroll, Director, Security & Risk Management Practice, SHI International (@darrencarroll41) Matthew Gardiner, Senior Product Marketing Manager, Mimecast (@jmatthewg1234) Dan Rothman, Chief Technology Officer, Department of Innovation and Technology, City of Boston
2:00 pm Eastern	Sponsor Briefing Grand Ballroom A (Industry sponsors only.) This informal discussion will be hosted by EOTSS. The focus will be on strategies, priorities, opportunities and the procurement process. Crosby Burns, Chief Strategy Officer, Executive Office of Technology Services and Security, Commonwealth of Massachusetts Laurie Pessah, Chief of Staff, Executive Office of Technology Services and Security, Commonwealth of Massachusetts
2:50 pm Eastern	Networking Break Grand Ballroom B
3:10 pm Eastern	Concurrent Sessions Human Centered Design Thinking Georgian In the past, design has most often occurred fairly far downstream in the development process and has focused on making products aesthetically attractive. Now supporting users by uncovering latent needs, behaviors, and desires are considered important design factors. Before you start thinking about Digital Transformation and redesigning your business operations, it is important to understand the customer you serve, the experience that customer has with your organization at every interaction and in every step of their journey. Learn how the partnership of technology and business and always keeping the end user in in mind can lead to innovative solutions. Paul Beaulieu, Design Practice Director, iX North America, IBM Workforce of the Future Roundtable Statler Global connectivity, smart machines, and new media are just some of the drivers reshaping how we think about work, what constitutes work, and the skills we will need to be productive contributors in the future. Digital technology is reinventing the overall work experience for all levels of employees. This end of day session will be a roundtable discussion on applying “Serial Learning” (as described in today’s opening keynote) to your government organization focused on this workforce dilemma: Today: Many government IT workforces are static, organized around siloed skills and functions across the IT organization. Tomorrow: Workforces will need to be adaptable, organized around technologies and projects, and working in closer proximity to the business. Come join the discussion for ideas on motivating your workforce to face the future. Katrina Gomes, Director of IT Operations & Technology, Executive Office of Energy and Environmental Affairs, Commonwealth of Massachusetts Aprel McCabe, Director of Learning and Workforce Development, Executive Office of Energy and Environmental Affairs, Commonwealth of Massachusetts Robert Zapotocky, Manager, IP Application Strategy, AT&T Global Public Sector – Government & Education Solutions UC, Cloud Collaboration & IP Transformation Strategy, AT&T State/Municipal Collaboration Roundtable Arlington This informal session is for the Summit’s local government and education attendees, along with selected state officials. It provides an informal and dynamic forum to discuss strategies for cross-boundary and cross-sector collaboration, shared services and shared procurement. Hosted by Mike Hamel, Director, Office of Municipal & School Technology, Executive Office of Technology Services and Security, Commonwealth of Massachusetts EOTSS – Your Service Provider Berkeley/Clarendon The Executive Office of Technology Services (EOTSS) will provide an overview of their catalogue of services. You just may be surprised at the depth and breadth of services easily available to your agency. Karthik Viswanathan, Secretariat Chief Information Officer, Executive Office of Labor and Workforce Development, Commonwealth of Massachusetts Jeanette Wade, Chief Financial Officer, Executive Office of Technology Services and Security, Commonwealth of Massachusetts
4:10 pm Eastern	Networking Reception Grand Ballroom B Network with your colleagues and discuss technology solutions with the event exhibitors.

Wednesday, September 27
8:00 am Eastern	Registration and Morning Refreshments Grand Ballroom B
9:00 am Eastern	Keynote – How Denver’s Peak Academy is Saving Money, Boosting Morale and Just Maybe Changing the World. (And How You Can, Too!) Grand Ballroom A Brian Elms, Innovation Practice Lead, Change and Innovation Agency The Denver Peak Academy fixes problems by helping public employees eliminate waste and continuously improve its business processes. Along the way, it has refined its processes by integrating behavioral science and extending its reach to public agencies from across North America. The academy experience is the subject of a new book from the Governing Management Series called Peak Performance. The coauthor, Brian Elms, will explore how to innovate in a resource-deprived environment including Peak’s approach to process improvement and innovations, innovating without technology, and Peak’s tools and techniques.
10:00 am Eastern	Networking Break Grand Ballroom B
10:30 am Eastern	Featured Speakers – State and Local Government Threat Landscape Grand Ballroom A Andrew Dolan, Director of Stakeholder Engagement, Multi-State Information Sharing and Analysis Center (MS-ISAC), Center for Internet Security (@CISecurity) Cybersecurity is quickly becoming a top concern for every sector in our country. The worldwide reach of the internet means that attacks against our organizations and employees can happen from hackers in the United States and from foreign countries. This session will cover the emerging cyber threats to the government sector and how awareness training can help combat the risk.
11:40 am Eastern	Massachusetts Excellence in Technology Awards Grand Ballroom A Applaud the winners of the Excellence in Technology Awards. This awards program honors outstanding achievements and recognizes innovative technology initiatives in the public sector throughout the Commonwealth of Massachusetts.
12:00 pm Eastern	End of Conference Conference times, agenda, and speakers are subject to change.

Boston Park Plaza

50 Park Plaza at Arlington Street
Boston, MA 02116
(617) 426-2000

Get Directions To
Boston Park Plaza

Advisory Board

Government Representatives

Eric Belford
Assistant Director of Information Technology
City of Cambridge

Lenore Bernashe
Information Technology Manager
City of Westfield

Faye Boardman
Secretariat Chief Operations Officer & Chief Information Officer
Executive Office of Energy and Environmental Affairs
Commonwealth of Massachusetts

Craig Burlingame
Chief Information Officer
Massachusetts Judiciary
Commonwealth of Massachusetts

Crosby Burns
Chief Strategy Officer
Executive Office of Technology Services and Security
Commonwealth of Massachusetts

Ellen Christy
Secretariat Chief Information Officer
Executive Office of Housing and Economic Development
Commonwealth of Massachusetts

Charlie Desourdy
Chief Operating Officer
Executive Office of Technology Services and Security
Commonwealth of Massachusetts

Katrina Gomes
Director of Operations & Technology
Executive Office of Energy and Environmental Affairs
Commonwealth of Massachusetts

Mike Guerin
Secretariat Chief Information Officer
Executive Office of Administration & Finance
Commonwealth of Massachusetts

Dan Halton
Communications Manager
Executive Office of Technology Services and Security
Commonwealth of Massachusetts

Michael Hamel
Director, Office of Municipal & School Technology
Executive Office of Technology Services and Security
Commonwealth of Massachusetts

Samantha Hammar
Director of Digital Engagement
Treasurer's Office
Commonwealth of Massachusetts

Robin Healey
Chief Information Officer
Treasurer's Office
Commonwealth of Massachusetts

Nigel Jacob
Co-Chair
Mayor's Office of New Urban Mechanics
City of Boston

Tim Kennedy
Strategic Sourcing Services Manager
Operational Services Division
Commonwealth of Massachusetts

Greg McCarthy
Chief Information Security Officer
Department of Innovation and Technology
City of Boston

Jim Nally
Deputy Secretariat Chief Information Officer
Executive Office of Health and Human Services
Commonwealth of Massachusetts

Chris Osgood
Chief of Streets, Transportation & Sanitation
Mayor's Office
City of Boston

Jorge Pazos
Chief Information Officer
Town of Wayland

Laurie Pessah
Chief of Staff
Executive Office of Technology Services and Security
Commonwealth of Massachusetts

Ryan Quimby
Information Technology Director
Town of East Longmeadow

Kim Rice
Secretariat Chief Information Officer
Executive Office of Education
Commonwealth of Massachusetts

Daniel Rothman
Chief Technology Officer
City of Boston

Alice Santiago
Director
Program Management Office
City of Boston

James F. Slater, III
Commissioner
Department of Criminal Justice Information Services
Commonwealth of Massachusetts

Holly St. Clair
Chief Digital Officer
Executive Office of Technology Services and Security
Commonwealth of Massachusetts

Kevin Stokes
Chief Information Officer
Town of Brookline

Karthik Viswanathan
Secretariat Chief Information Officer
Executive Office of Labor and Workforce Development
Commonwealth of Massachusetts

Curtis Wood
Secretariat Chief Information Officer
Executive Office of Public Safety & Security
Commonwealth of Massachusetts

Industry Representatives

Mark R. Anderson
Public Sector Accounts
ForeScout Technologies, Inc.

Matthew Gardiner
Senior Product Marketing Manager
Product Marketing
Mimecast

Kim Majerus
Director
US State and Local Government
Amazon Web Services

John Malvarose
Account Executive
Dell EMC

Michael McCormack
Managing Principal
Verizon

Paul McIntire
Senior Major Account Manager
Juniper Networks

Bob Nevins
Director
Health and Human Services Strategy and Business Development
Oracle

Mike Pallotta
Area Manager
State & Local Government
Ricoh USA, Inc.

Elizabeth Proudfit
Vice President
NIC

Maryclare Querzoli
Client Executive
IBM

Laurence Ross
Account Executive
Public Sector Massachusetts State Government
SHI

Todd Theel
Strategic Account Lead
Government & Education
AT&T

Made Possible by Our Corporate Sponsors

Registration Information / Contact Us

Contact Information

2018 Sponsorship opportunities are available. For more information, contact:

Heather Earney
Government Technology
Phone: (916) 932-1435
E-mail: heather.earney@govtech.com

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Massachusetts Digital Government Summit 2017

Overview

A message from our Keynote Speaker

Speakers

Bronkar Lee - Opening Keynote

Peak Performance Expert, Author, Speaker and Dynamic Performer

Brian Elms - Second Day Keynote

Innovation Practice Lead, Change and Innovation Agency

Mark Nunnelly - Opening Remarks

Secretary of Technology Services and Security and Chief Information Officer, Commonwealth of Massachusetts

Teri Takai - Featured speaker

Executive Director, Center for Digital Government, and Former CIO of U.S. Department of Defense, State of California and State of Michigan

Andrew Dolan - Featured Speaker

Director of Stakeholder Engagement, Multi-State Information Sharing and Analysis Center, Center for Internet Security

Paul Beaulieu

Design Practice Director, iX North America, IBM

Craig Bowman

Vice President & Managing Director of Advanced Solutions, Public Sector, Verizon Enterprise Solutions

Darren W. Carroll

Practice Director, Security & Risk Management, SHI

Mohini Singh Dukes

Senior Portfolio Marketing Manager, Juniper Networks

Matthew Gardiner

Senior Product Marketing Manager, Mimecast

Katrina Gomes

Director of IT Operations & Technology, Executive Office of Energy and Environmental Affairs, Commonwealth of Massachusetts

Aprel McCabe

Director of Learning and Workforce Development, Executive Office of Energy and Environmental Affairs, Commonwealth of Massachusetts

Alistair McLean

Senior Solutions Architect, Amazon Web Services

Laura Melle

Senior Procurement Lead, Department of Innovation and Technology, City of Boston

Chris Neff

Vice President, Corporate Marketing, NIC

Dan Rothman

Chief Technology Officer, Department of Innovation and Technology, City of Boston

Steven Schmalz

Chief Technology Officer, RSA Public Sector Solutions

John Stewart

Partner Executive K-12 and SLG, Enterprise Services Delivery, Ricoh

Ellen Sundra

Regional Vice President of Systems Engineering, Public Sector, ForeScout Technologies

Robert Zapotocky

Manager, Internet Protocol Application Strategy, Global Public Sector, Government & Education, AT&T

Agenda

Tuesday, September 26

8:00 am Eastern

Registration and Morning Refreshments

Grand Ballroom B

8:45 am Eastern

State of the Commonwealth

Grand Ballroom A

9:15 am Eastern

Keynote – Hacking the Learning Curve

Grand Ballroom A

10:15 am Eastern

Networking Break

Grand Ballroom B

10:45 am Eastern

Concurrent Sessions

Best Practices in Answering “Are We Secure Yet?”

Georgian

Optimizing the Workforce and Workplace of Tomorrow

Statler

Smarter Communities and IoT

Arlington

Cover Your “aaS”

Berkeley/Clarendon

11:45 am Eastern

Lunch

Grand Ballroom A

12:30 pm Eastern

Featured Speaker – How to Shake Things Up and Live to Tell the Tale

Grand Ballroom A

1:30 pm Eastern

Networking Break

Grand Ballroom B

1:50 pm Eastern

Concurrent Sessions

Next Generation Analytics