Name: Maryland Digital Government Summit 2019
Start: 2019-05-30T08:00
Location: Hilton Baltimore BWI Airport

Overview

To view speaker presentations where available, see Agenda section

Government Technology’s passion is helping spread best practices and spurring innovation in the public sector. The Maryland Digital Government Summit is designed to do just that. The summit has an advisory board that gathers public sector and private sector leaders to create an agenda that is relevant and actionable to the state and local government organizations attending the summit. Participants can take advantage of inspirational keynotes, leadership discussions, networking breaks, and timely topics discussed in the numerous breakout sessions to help advance the goals of their organizations and their own career paths.

Topics Include:

Pardon the Disruption
Privacy is Making a Comeback!
An Enterprise Data Mindset
A Workplace Culture for 2020 and Beyond!
Identity and Access Management
Becoming Citizen-Centric
Driving Change at Scale
5G and the Future of Wireless
Strategies for a Smart Maryland

A message from our Keynote Speaker

Technology is driving tremendous change, deeply impacting how we will govern in the years ahead. It is increasingly our responsibility as IT leaders to embrace these changes and lay a strong digital foundation for a new era of citizen-centric governance. The Digital Government Summit gives us a chance to step away from our day-to-day environment, look to the future and discuss strategies and ideas with our peers and industry experts.

– Michael Leahy, Secretary of Technology, State of Maryland

Speakers

Kelly Swanson - Opening Keynote

Strategic Narrative Specialist

Kelly Swanson is an award-winning communication strategist, writer, storyteller, humorist and motivational speaker. She is the author of Who Hijacked My Fairy Tale, The Land of If Only, The Story Formula, and The Gutsy Girls Pocket Guide to Public Speaking. Kelly was a keynote speaker for the International Toastmasters Convention and has keynoted major conferences and corporate events from coast to coast. Kelly’s powerful insights and wacky wit have charmed and inspired audiences for more than two decades. She is also known for her high-energy workshops and boot camps on leadership, team building, employee engagement and customer relationships. Kelly is a master at showing people how to turn the ordinary into the extraordinary!

Morgan Wright - Featured Speaker

Senior Fellow, Center for Digital Government

Morgan is an internationally recognized expert on cybersecurity strategy, cyberterrorism, identity theft and privacy. Morgan's landmark testimony before Congress on Healthcare.gov changed how the government collected personally identifiable information. He’s made hundreds of appearances on national news, radio, print and web, and has spoken to audiences around the world. He has appeared regularly on CNN, PBS, ABC, CBS, Fox News and CNBC. Previously, Morgan was a Senior Advisor in the US State Department Antiterrorism Assistance Program. Morgan is a highly decorated former state trooper, police officer and detective. In addition to 18 years in state and local law enforcement, Morgan has developed solutions in defense, justice and intelligence for the largest technology companies in the world. Morgan is the author of Identity Predators: Win the War Against Hackers.

Dr. Cedric Alexander

Author, CNN Contributor on Public Safety, Former Chief of Police

Dr. Cedric Alexander has spent nearly four decades in search of a better way to police our nation. He’s the author of The New Guardians, and he has served as a law enforcement analyst on ABC, CBS, NBC and CNN. In 2015 he was appointed to the President’s Task Force on 21st Century Policing. He has served at every level of government: as a Federal Security Director in the US Department of Homeland Security, as a Deputy Commissioner for Criminal Justice in New York State, as Public Safety Director in a major county, and as a City Chief of Police and Deputy Mayor.

Hardik Bhatt

Vertical Lead, Smart Cities, Amazon Web Services

Hardik Bhatt Leads Digital Government with the State and Local Government team at Amazon Web Services. Hardik served as State CIO and Chief Data Officer for the State of Illinois where he spearheaded organizational transformation and drove innovation. His experience affords him insights into challenges states face with technology, encompassing IoT, Analytics, Mobility, and Blockchain.

Rebecca Chisolm

SLED Business Development Director, Cisco

Rebecca leads the State, Local and Education Business Development team at Cisco where her team is responsible for helping agencies see the art of the possible in the areas of Smarter Communities, Education Transformation in K12 and Higher Education, Public Safety and Connected Justice and Connected Transportation and other aspects of state, city and country government. Rebecca and her team are actively engaged in helping SLED customers as communities look to bring the benefit of IOT to their communities while also protecting data and privacy of the citizens and their data.
Rebecca grew up in a public sector family and brings her passion for helping public sector clients implement and benefit from the transformation that technology can bring to all students, citizens and employees in SLED. She has spent her entire career in the Public Sector and began her work life as a high school teacher.

Michael Jackson

Vertical Lead, Public Health & US Elections, Amazon Web Services

Michael Jackson has lead collaboration between the public and private sector for over a decade. At AWS, Michael leads cross-functional teams that drive measurable change to mission-critical issues in state and local government, specifically in public health and US elections.

Amy Kelly, SPHR, SHRM-SCP

Vice President, Human Resources, DLT
Amy builds HR and L&D programs to drive individual and organizational growth and transformation in alignment with stated business objectives. For the past 15 years, the focus of her career has been on building and developing world-class teams and market-leading employment brands to drive business success. She believes that a strong company culture of continuous learning aligned with mission-focused objectives is a strategic asset for winning in the marketplace.
Amy is the VP of HR at DLT and leads the Human Resources and Learning & Development that deliver all aspects of the DLT Employment Value Proposition into the market and for current DLT employees.
Prior to joining DLT, Amy worked in executive leadership roles in Human Resources, Organizational Development, Business Development and Training. Her experience includes building award-winning Employment Brand Programs and designing award-winning Training, Leadership Development and Corporate University Programs.
Amy is an author and speaker on Organizational Development and full life cycle Talent Management, as well as an active member of the Society for Human Resource Management (SHRM) and ATD (Association for Talent Development). She works with organizations all over the world to develop professionals in a one-on-one capacity, with executive teams in small group development, and with entire companies via larger, comprehensive development programs.
She earned a bachelor’s degree with a double major in Business Administration and Communications from Flagler College in St. Augustine, Florida and graduated from the George Mason Leadership Coaching for Organizational Well-being Program.

Dwayne MacKenzie

Solutions Architect, Data Networks

Dwayne MacKenzie joined Data Networks in 2005 as the Solutions Architect responsible for designing and consulting on the company’s Infrastructure and Security solutions. Dwayne has over 30 years of experience in multiple IT disciplines, including networked systems design, network management, software development, technical project management, and consulting management. Prior to joining Data Networks. Dwayne held various senior-level technical positions, including Director of Unisys Corporation’s Network and Desktop Consulting Practice, Network Design Consultant for Unisys Corporation, and Network Manager for the Air Intelligence Agency Liaison Office to the National Security Agency at Fort Meade, Maryland. Dwayne also spent 11 years in the United States Air Force and has earned multiple degrees, including Computer Science and Intelligence Collection from the Community College of the Air Force. He is a Juniper Networks Ingenious Champion and holds technical certifications from leading OEMs including Aruba, Cisco, Dell EMC, Juniper, Microsoft, among many others.

Kevin Mahoney, PhD, JD

Practice Director, Enhance Technologies, ATP, Fortinet

Dr. Kevin Mahoney is a 20-year veteran of the IT industry. He currently runs the Advanced Threat Protection Practice for a leading cybersecurity vendor. Kevin holds a PhD in IT Management from Capella University and a JD in Technology Law from Purdue University.

Rick Piña

Chief Technology Advisor – Federal

Rick Piña has over 28 years of experience in the information technology field. He joined WWT
in 2015 after serving in the United States Army for 25 years. His culminating assignment
was serving as the United States Army Chief Technology Officer and principal technical advisor
to the Army Chief Information Officer.
Serves as the Federal CTA and leads the Federal Digital Transformation Group who engage
with our clients on strategy, innovation and transformation. Rick is responsible for an
organization of Executive / Senior-Level leaders (ex-CIO, ex-CTO, ex-SVP/VPs) who are highly
consultative and knowledgeable technology advisors focused on achieving tangible operational/
business outcomes for our customers at enterprise scale. Rick also serves as an agent for
change and thought leader, communicating WWT’s innovation in public-facing forums/venues.
Rick Piña holds an M.B.A. and a Bachelor of Science Degree in Business Administration from
Trident University.

Pedro Romero

Manager, Network Strategy & Business Development, Verizon

Pedro Romero is a Manager of Network Strategy and Business Development in Verizon's Global Network and Technology Organization. Pedro's area of focus centers on enabling rapid deployments of Verizon's Small-Cell wireless networks.

Jackie P. Taylor, SCP

Partner, People Advisory Services, Ernst & Young

Jackie P. Taylor is the Americas Leader for the Government & Public Sector-Higher Education markets within EY’s People Advisory Services practice. Jackie has over 19 years’ experience in Organizational Performance Improvement and Technology Enablement. In this role, Jackie partners with large, complex organizations to ensure their workforce, operating/service delivery model and technology enablement initiatives are aligned with their organizational strategy. Her work has aided in advancing the institutional mission of Higher Education and Government organizations across the country.
Jackie’s 20 years’ experience extends to guiding organizations through complex organizational change programs as a result of M&A, Divestiture or Transformation. One of the most important aspects of her role is working with organizations to ensure their organization’s culture aligns with their values and is reflected in their employer brand in the marketplace. As a result of this work, Jackie P Taylor is the recipient of the NJBIZ’ BEST 50 Women in Business 2015 and the Somerset Commission on Status of Women’s 2015 Outstanding Women in Somerset-Information Technology.
Jackie P Taylor is a sought after speaker and published author. Her most recent book, ‘Talent, Technology and Tomorrow’s Workforce’ is due in Fall of 2019. She holds a Bachelor of Science in Organizational Management and is certified through Harvard University’s Executive Leadership Program. She is also a SHRM Certified Senior Professional in HR (SPHR/SCP).

Tom Yeatts

Chief Technology Officer, State and Local Government and Education, ServiceNow

Tom Yeatts is an experienced IT executive with a proven track record of delivering results. Before joining ServiceNow as SLED CTO, Tom served as Deputy CIO for Howard County, Maryland. His responsibilities included designing the architecture and delivering IT projects in support of the County’s vision to connect its citizens and workforce on a secure and stable environment. Tom graduated from Virginia Tech, and currently resides in Maryland.

View Speakers

Agenda

Thursday, May 30
8:00 am Eastern	Registration and Morning Refreshments Concourse Ballroom Foyer
9:00 am Eastern	Opening Remarks Concourse Ballroom A/B Michael Leahy, Secretary of Technology, State of Maryland
9:15 am Eastern	Opening Keynote – What’s Your Story? Concourse Ballroom A/B Kelly Swanson, Strategic Narrative Specialist IT is an adventure. Or should be! Every project is a journey, and we need to be better at promoting what we’re doing and how much we’re accomplishing. It’s important to be able to paint a picture that resonates. Data alone is not enough anymore. It’s already over-used, mis-used, abused and fake-newsed. The key is wrapping your data in a way that makes people care. You need the secret ingredient that is probably missing from presentations, pitches, speeches and any situation where you are trying to get buy-in. In this mind-expanding session, you will find out how to go from manipulating to motivating, from communicating to connecting, from telling people what to do to making them want to do it. Learn from the master!
10:15 am Eastern	Networking Break Concourse Ballroom Foyer
10:45 am Eastern	Concurrent Sessions Pardon the Disruption Concourse Ballroom C Artificial Intelligence is one of the most talked about technologies – both inside and outside of government. From chatbots to predictive analytics, AI is rapidly embedding itself into governments across the globe. As with any new technology, there are more questions than answers, especially when we consider AI’s ultimate impact on government agencies and their workforces. This session dives into the latest advances in AI and what they might mean to your organization now and in the future. Kevin Mahoney, JD, PhD, Practice Director, Enhance Technologies, ATP, Fortinet Nancy Schmid, Director of Operations, NIC (@nancyschmid) Privacy is Making a Comeback! Concourse Ballroom D In recent years, data privacy has tended to take a back seat to security. However, with the Facebook debacle and the release of GDPR (strict standards in Europe), privacy is again a hot topic. Why do we spend so much on security but not on privacy? What should we be focusing on right now to avoid being front page news later? This session ponders one of the hottest issues of our times and what it means for public sector. Moderator: Don Spicer, Chief Information Officer and Associate Vice Chancellor, University System of Maryland Mark Cather, Chief Information Security Officer, University of Maryland, Baltimore County (UMBC) Jarret Cummings, Senior Policy Advisor, Educause Patrick Feehan, Director of Information Security and Privacy, Montgomery College An Enterprise Data Mindset Coal Harbour Room Maryland is on course to revolutionize service delivery to its citizens. The key is to reinvent how organizations handle and leverage information. Without the right foundation in place, the vast potential of data-sharing and big analytics remains largely untapped. It’s all about collaboration and data management. This session looks at creative practices and strategies that capitalize on existing data across the enterprise. John Evans, Chief Information Security Officer, Department of Information Technology, State of Maryland Michael Jackson, Vertical Lead, Public Health & US Elections, Amazon Web Services A Workplace Culture for 2020 and Beyond! Heathrow Room The IT landscape is dramatically changing! The technologies we use, the people we work with, and the way we deliver services are transforming at a pace previously unforeseen. With the “gray tsunami” looming large, how do we prepare to develop our next-generation workforce and where do we find worthy candidates? This session talks about today’s hiring climate, the make-up of a multigenerational workforce, the most important skill sets, getting the most out of the resources you already have, and practical strategies for building your future workforce from both within and without. Amy Kelly, SPHR, SHRM-SCP, Vice President, Human Resources, DLT Jackie Taylor, Partner, People Advisory Services, Ernst & Young (@jackieptaylor)
11:45 am Eastern	Lunch Concourse Ballroom A/B
12:30 pm Eastern	Featured Speaker – Future Ready! The Playbook for 2020 & Beyond Concourse Ballroom A/B Morgan Wright, Senior Fellow, Center for Digital Government The magnitude and speed of technological, economic, and societal change is accelerating at an exponential pace. Your primary challenge is to anticipate the future – and then build it, being careful to optimize the upside while minimizing the effects of the shocks and stresses. Public leaders need more than just a new way of thinking – but a new way of executing supported by the right technological and cultural foundation. Future Ready focuses on what matters and why, what potential issues should be on your radar, and the adaptive, actionable takeaways that you can work on today to prepare for 2020 and beyond, including: Disruptive technologies Emerging regulatory issues Citizen and employee experience Future of management Funding the future View FutureReady Presentation Here
1:30 pm Eastern	FirstNet Fireside Chat Concourse Ballroom A/B Dr. Cedric Alexander, Author, CNN Contributor on Public Safety, Former Chief of Police Public safety is undergoing a significant transformation and technology is at the heart of it. The transformation affects all areas of government, from education to transportation to frontline public safety. This session explores the intersection between public safety ecosystems and the technology revolution that is here – today.
2:00 pm Eastern	Networking Break Concourse Ballroom Foyer
2:30 pm Eastern	Concurrent Sessions Identity and Access Management Concourse Ballroom C The security environment has grown increasingly complex due to factors such as open government, data sharing, cloud, mobility, and escalating expectations by citizens and internal users – all of which open the door to an unsettling variety of risks and vulnerabilities. The best defense is effective access management. This session focuses on strategies, tactics and technologies that are making an impact in the public and private sectors. John Evans, Chief Information Security Officer, Department of Information Technology, State of Maryland Dwayne MacKenzie, Solutions Architect, Data Networks Becoming Citizen-Centric Concourse Ballroom D In this highly interactive and fast-paced society, people are getting more demanding about, well, everything. The pressure is mounting on government to make “citizen-centric” more than a buzzword. To one degree or another, each of us is expected to wear the hat of “Chief Customer Officer.” But can we deliver what they really want? This session discusses innovative strategies that can pave the way to making government’s relationship with its customers more stimulating and rewarding. Rebecca Chisolm, SLED Business Development Director, Cisco (@rebeccachisolm2) Tom Yeatts, Chief Technology Officer, State & Local Government, Education, ServiceNow Driving Change at Scale Coal Harbour Room The previous session, Future Ready, discussed why this is the Age of Acceleration and how it will impact our IT organizations in the years ahead. The game-changers are clear: cloud, automation, virtual reality, cybercrime, grey tsunami, citizen expectations, digital divide, etc. Will they beget opportunities or breaking points? It’s all in the preparation. This interactive session furthers the discussion about how and why our IT organizations must evolve to meet – and embrace – the challenges ahead. Hardik Bhatt, Vertical Lead, Smart Cities, Amazon Web Services Sponsor Briefing Heathrow Room (Industry sponsors only) This informal discussion is hosted by Secretary of Technology, Michael Leahy. The focus is on strategies, priorities, opportunities and the procurement process.
3:30 pm Eastern	Fast Track Sessions Concourse Ballroom A/B 5G and the Future of Wireless The next generation of wireless is on the horizon and now is the time to start getting familiar with what it will offer and how to prepare for it. Basically, 5G is the solution for dealing with the Internet of Things – millions of sensors and the resulting flood of information. One of the operational trends will be toward a proliferation of “small cells,” which can only be accomplished with the involvement of local government. This session discusses how and why 5G will be a game-changer. Pedro Romero, Network Strategy & Business Development, Verizon Wireless Strategies for a Smart Maryland The concept of smart communities has been around for a while but in recent years it’s really picked up steam. The technology drivers are well known: Internet of Things (IoT), machine learning, 5g wireless, analytics, et al. But implementation is another matter. There can be a lot of hurdles and moving parts. This session focuses on how to successfully drive a smart evolution. Rick Pina, Chief Technology Advisor, Public Sector, World Wide Technology
4:10 pm Eastern	Networking Reception Concourse Ballroom Foyer Network with your colleagues and discuss technology solutions with the event exhibitors. Conference times, agenda, and speakers are subject to change.

Hilton Baltimore BWI Airport

1739 West Nursery Road
Linthicum Heights, MD 21090
(410) 694-0808

Get Directions To
Hilton Baltimore BWI Airport

Advisory Board

Government Representatives

Ron Brothers
Chief Information Officer
Department of Transportation
State of Maryland

Kevin Combs
Chief Information Officer
Department of Public Safety & Correctional Services
State of Maryland

Carrie DeBoy
Deputy Chief Information Officer
Department of Information Technology
State of Maryland

Shonte Eldridge
Deputy Chief of Operations
Office of the Mayor
City of Baltimore

John Evans
Chief Information Security Officer
Department of Information Technology
State of Maryland

Tom Gardner
Deputy Chief Information Officer
Department of Information Technology
State of Maryland

Maj. Tawn Gregory
Chief Information Officer/ Commander of Technology Information Management
State Police
State of Maryland

Mike Guadiello
Chief Information Officer
Legislature
State of Maryland

Wynne Hayes
Chief Information Officer/ Director of Technology and Communication Services
Howard County

Evelyn Jacobson
Chief of Information Technology
Charles County

Frank Johnson
Chief Digital Officer and Chief Information Officer
City of Baltimore

Herbert Jordan, III
Chief Information Officer
Department of Health
State of Maryland

Joe Klausner
Director of Technology Services
Calvert County

Michael Leahy
Secretary of Technology
State of Maryland

Joyce McNemar
Chief Information Officer
Workers' Compensation Commission
State of Maryland

Brian Miller
Director of IT
Cecil County

Rob O'Connor
Chief Information Officer
Baltimore County

Kenyatta Powers
Chief Information Officer
Department of Human Services
State of Maryland

Mark Ripper
Director
Department of Technology Services
Carroll County

Sonny Segal
Chief Information Officer
Montgomery County

Donald Spicer
Chief Information Officer and Associate Vice Chancellor
University System of Maryland
State of Maryland

Regina Tillery
Director and Deputy Chief Information Officer
Department of Commerce
State of Maryland

Lindsay Wines
Chief of Staff
Baltimore Office of Information Technology
City of Baltimore

Wei Yang
Chief Information Officer
Maryland State Archives
State of Maryland

Industry Representatives

Michael Arrington
Director
State, Local and Education
AT&T

Brandon Brown
Sr Client Executive
Verizon

Kelley DuBois
Sr. Enterprise Account Executive
Amazon Web Services

Scott Falatach
Major Account Manager
Fortinet

Mark Gister
Account Manager
Cisco

Janet Grard
President and General Manager
NIC Maryland

Adam Paikin
Account Executive
ServiceNow

Patrick Regan
President and CEO
Data Networks

Made Possible by Our Corporate Sponsors

Registration Information / Contact Us

Contact Information

2020 Sponsorship opportunities are available. For more information, contact:

Alison Del Real
Government Technology
Phone: (916) 932-1435
E-mail: alison.delreal@govtech.com

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Maryland Digital Government Summit 2019

Overview

To view speaker presentations where available, see Agenda section

A message from our Keynote Speaker

Speakers

Kelly Swanson - Opening Keynote

Strategic Narrative Specialist

Morgan Wright - Featured Speaker

Senior Fellow, Center for Digital Government

Dr. Cedric Alexander

Author, CNN Contributor on Public Safety, Former Chief of Police

Hardik Bhatt

Vertical Lead, Smart Cities, Amazon Web Services

Rebecca Chisolm

SLED Business Development Director, Cisco

Michael Jackson

Vertical Lead, Public Health & US Elections, Amazon Web Services

Amy Kelly, SPHR, SHRM-SCP

Dwayne MacKenzie

Solutions Architect, Data Networks

Kevin Mahoney, PhD, JD

Practice Director, Enhance Technologies, ATP, Fortinet

Rick Piña

Chief Technology Advisor – Federal

Pedro Romero

Manager, Network Strategy & Business Development, Verizon

Jackie P. Taylor, SCP

Partner, People Advisory Services, Ernst & Young

Tom Yeatts

Chief Technology Officer, State and Local Government and Education, ServiceNow

Agenda

Thursday, May 30

8:00 am Eastern

Registration and Morning Refreshments

Concourse Ballroom Foyer

9:00 am Eastern

Opening Remarks

Concourse Ballroom A/B

9:15 am Eastern

Opening Keynote – What’s Your Story?

Concourse Ballroom A/B

10:15 am Eastern

Networking Break

Concourse Ballroom Foyer

10:45 am Eastern

Concurrent Sessions

Pardon the Disruption

Concourse Ballroom C

Privacy is Making a Comeback!

Concourse Ballroom D

An Enterprise Data Mindset

Coal Harbour Room

A Workplace Culture for 2020 and Beyond!

Heathrow Room

11:45 am Eastern

Lunch

Concourse Ballroom A/B

12:30 pm Eastern

Featured Speaker – Future Ready! The Playbook for 2020 & Beyond

Concourse Ballroom A/B

1:30 pm Eastern

FirstNet Fireside Chat

Concourse Ballroom A/B

2:00 pm Eastern

Networking Break

Concourse Ballroom Foyer

2:30 pm Eastern

Concurrent Sessions

Identity and Access Management

Concourse Ballroom C

Becoming Citizen-Centric

Concourse Ballroom D

Driving Change at Scale

Coal Harbour Room

Sponsor Briefing

Heathrow Room

3:30 pm Eastern

Fast Track Sessions

Concourse Ballroom A/B

5G and the Future of Wireless