Maine Digital Government Summit 2019 Banner

Overview

To view speaker presentations where available, see Agenda section.

Government Technology's passion is helping spread best practices and spurring innovation in the public sector. The Maine Digital Government Summit is designed to do just that. The summit has an advisory board that gathers public sector and private sector leaders to create an agenda that is relevant and actionable to the state and local government organizations attending the summit. Participants tell us they use the inspirational keynotes, leadership discussions, networking breaks, and timely topics discussed in the numerous breakout sessions to help advance the goals of their organizations and their own career paths.

Topics Include:

  • Pardon the Disruption
  • Accessibility and Assistive Technologies
  • Dealing with Legacy Apps and Systems
  • Keeping a Project on Track
  • Cyberthreat Landscape
  • Data Revolution – The Road to Information Insights
  • Poor Man’s Disaster Recovery
  • Driverless Cars and Our Future
  • Broadband Privacy in Maine

A message from our Keynote Speaker

The Office of the Chief Information Officer is pleased to once again co-host the 17th annual Maine Digital Government Summit. It’s an ideal forum for sharing ideas and discussing strategies and emerging opportunities to meet the serious challenges that lie ahead. I invite everyone to join us in what will surely be an exciting and educational experience.

– Fred Brittain, Chief Information Officer, State of Maine

Speakers

Kelly Swanson - Keynote

Kelly Swanson - Keynote

Strategic Narrative Specialist

Kelly Swanson is an award-winning communication strategist, writer, storyteller, humorist and motivational speaker. She is the author of Who Hijacked My Fairy Tale, The Land of If Only, The Story Formula, and The Gutsy Girls Pocket Guide to Public Speaking. Kelly was a keynote speaker for the International Toastmasters Convention and has keynoted major conferences and corporate events from coast to coast. Kelly’s powerful insights and wacky wit have charmed and inspired audiences for more than two decades. She is also known for her high-energy workshops and boot camps on leadership, team building, employee engagement and customer relationships. Kelly is a master at showing people how to turn the ordinary into the extraordinary!

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Morgan Wright - Featured Speaker

Morgan Wright - Featured Speaker

Senior Fellow, Center for Digital Government

Morgan is an internationally recognized expert on cybersecurity strategy, cyberterrorism, identity theft and privacy. Morgan's landmark testimony before Congress on Healthcare.gov changed how the government collected personally identifiable information. He’s made hundreds of appearances on national news, radio, print and web, and has spoken to audiences around the world. He has appeared regularly on CNN, PBS, ABC, CBS, Fox News and CNBC. Previously, Morgan was a Senior Advisor in the US State Department Antiterrorism Assistance Program. Morgan is a highly decorated former state trooper, police officer and detective. In addition to 18 years in state and local law enforcement, Morgan has developed solutions in defense, justice and intelligence for the largest technology companies in the world. Morgan is the author of Identity Predators: Win the War Against Hackers.

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Richard Boes

Richard Boes

Independent Consultant, Retired State CIO and Contractor, BerryDunn

Richard has been an executive leader for 30 years with experience in state government and higher education. Richard serves as a change agent with a focus for achieving business objectives by aligning people, process and technology. He specializes in business process improvement, strategic planning, IT governance, system planning and selection, independent assessments, budget and program management, program management, compliance and risk management, security, enterprise resource planning and financial analysis. Richard is a former chief information officer for the State of Vermont where Independent Review projects are a requirement for all projects over $1M.

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Lena Geraghty

Lena Geraghty

Director of Innovation and Performance Management, City of Portland, ME

Lena is the City of Portland’s first Director of Innovation and Performance Management. She is responsible for creating efficiencies and improving processes in departments across the City and ensuring Portland is a smart and innovative community Before coming to the City of Portland, Lena spent several years as a senior advisor for the Center for Government Excellence at Johns Hopkins University. She assisted more than 30 local governments in the US and beyond to manage and use their data to make better decisions for their communities. She designed and administered in-person and online trainings for government staff members at all levels of the organization, and facilitated technical assistance engagements. Lena is an MPA graduate of UNC Chapel Hill’s School of Government, specializing in government and performance.

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Charlie Leadbetter

Charlie Leadbetter

Principal, Government Consulting Group, BerryDunn

Charlie is a BerryDunn Principal and leader of the firm’s State Government Consulting practice area. He has hands-on experience with technology, having served as the firm’s database administrator and software enhancement coordinator for the practice management system for six years. Over the last 19 years, Charlie has led independent consulting project teams primarily serving the needs of state government clients. Charlie has led numerous projects evaluating the health of software implementation projects as well as oversight/assessment projects focused on providing recommendations to help State government IT projects be successful.

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Michael Mahar

Michael Mahar

Senior Consultant, Government Consulting Group, BerryDunn

Michael leads the Finance & Administration team of the firm’s State Government Consulting practice. In this role, he leads teams to provide state agencies with business process analysis, IV&V, quality assurance, project health assessments, system planning and procurement, change management, performance measurement practices, and strategic planning efforts. Prior to BerryDunn, Michael held positions within the State of Maine Department of Health and Human services as Deputy Commissioner, Legal and Policy Advisor, and Counsel.

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Chief Bruce Moeller

Chief Bruce Moeller

former City Manager, Sunrise, FL

Bruce J. Moeller, PhD. has a diverse public-sector background spanning over 30 years, most recently serving as Chief of Staff and Assistant County Administrator in Pinellas County, Florida. Previously Moeller served as fire chief and then city manager for Sunrise, Florida. He has extensive experience working with municipalities and special districts assisting them to provide effective and efficient services in their communities.
Chief Moeller has been a certified paramedic for over 20 years and has commanded various incidents of significance including Hurricane Andrew (1991), Value Jet #592 crash in the Florida Everglades (1996), South Florida Anthrax Panic (2001) and Hurricane Wilma (2006). Moeller is active in a variety of national associations and has served on numerous boards and committees.
Dr. Moeller has a bachelor’s from Western Illinois University; Master’s in Public Administration from Northern Illinois University; and received his Doctor of Philosophy from Florida Atlantic University. He has taught undergraduate and graduate courses in public administration, management, labor relations, fire & emergency services, and organizational theory and is currently an adjunct professor at the University of Florida. Dr. Moeller is a frequent speaker at national conferences and is an author in public administration and fire rescue fields – having contributed to Disaster Management Handbook published in 2008 by Taylor & Francis and the 4th Edition (2012) of ICMA’s Managing Fire Rescue Services.

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Chris Neff

Chris Neff

Vice President of Marketing, NIC

Chris Neff leads the marketing, market research, and consumer insights functions for NIC (NASDAQ: EGOV). NIC is the nation’s largest provider of digital services and secure payment processing solutions for federal, state, and local agencies. The company’s user-friendly self-service solutions are used by 28 states and more than 5,500 federal, state, and local agencies nationwide.
Chris is a frequent speaker on understanding the evolving citizen mindset and how to build and market relevant digital services. He is also a professional voiceover artist and occasional radio host for the National Public Radio member station in Park City, Utah. He received an MBA from the Thunderbird School of Global Management and a BA from the University of Michigan.
Chris lives in Park City with his wife and two children.

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Ruth Pease

Ruth Pease

Acting Director, Center for Workforce Research and Information, Department of Labor, State of Maine

Ruth is Acting Director of the Department of Labor’s Center for Workforce Research and Information (CWRI). She is also a Principal Economic Research Analyst, overseeing data programs, conducting research and analysis, and presenting labor market information to groups inside and outside government.
For the last three years, Ruth has administered a grant-funded project involving multiple data-sharing partners, complex data processes, data warehousing and the generation of longitudinal and ad hoc workforce outcomes. During this period, the project team developed and proposed a system of data governance that was adopted by the partners in 2018.
Ruth holds a master’s degree in Public Policy and Management from the University of Southern Maine’s Muskie School of Public Service. She has worked for the State of Maine at CWRI since 2007.

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Joyce Taylor

Joyce Taylor

Chief Engineer, Department of Transportation, State of Maine

Joyce Taylor is the chief engineer for the Maine Department of Transportation. She joined the department in 1999 and has risen through the ranks holding several key positions. Chief Engineer Taylor first worked in the construction division as its environmental engineer and held various positions, including Bureau Director of Project Development before becoming Chief Engineer in 2013. She has worked on various high-profile department projects, most recently heading the Sarah Mildred Long project between Maine and New Hampshire.
Joyce Noel Taylor was the first president of Maine's newly-formed chapter of Women in Transportation. She is an active participant on the Council of Highways and Streets and the Transportation Policy Forum of the American Association of State Highway and Transportation Officials (AASHTO). She serves as the Vice-Chair on the AASHTO Committee on Design. She also serves on the Maine Board of Licensure for Professional Engineers.
She graduated from the University of Maine at Orono in 1986 with a BS in Chemical Engineering.

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Ben Woolsey

Manager, Strategic Security Programs, Global Government Programs, FireEye

Mr. Woolsey is an information security and threat intelligence professional with over 10 years of progressive experience in information security and the collection, analysis and dissemination of cyber threat intelligence. Mr. Woolsey fills the role of CISO Support in FireEye Global Government Programs. He is a senior strategic advisor to the CISO of New York City and a member of the Executive Team for New York City Cyber Command (NYC3). Ben focuses on developing, building and maintaining NYC3’s core capabilities while utilizing FireEye regional consulting teams to provide security-focused Professional Strategic consulting services to City of New York. Prior to joining Mandiant, Ben held the position of Senior Solutions Architect at Virtru Corp where he was responsible for providing education on technology services to potential clients while promoting growth of the company.

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Agenda

Tuesday, October 22

8:00 am Eastern

Registration and Morning Refreshments

Augusta/Capitol/Pine Tree Room

9:00 am Eastern

Opening Remarks

Auditorium

Fred Brittain, Chief Information Officer, State of Maine

9:15 am Eastern

Keynote

Auditorium

What’s Your Story?

Kelly Swanson, Strategic Narrative Specialist

IT is an adventure. Or should be! Every project is a journey, and we need to be better at promoting what we’re doing and how much we’re accomplishing. It’s important to be able to paint a picture that resonates. Data alone is not enough anymore. It’s already over-used, mis-used, abused and fake-newsed. The key is wrapping your data in a way that makes people care. You need the secret ingredient that is probably missing from presentations, pitches, speeches and any situation where you are trying to get buy-in. In this mind-expanding session, you will find out how to go from manipulating to motivating, from communicating to connecting, from telling people what to do to making them want to do it. Learn from the master!

10:15 am Eastern

Networking Break

Augusta/Capitol/Pine Tree Room

10:45 am Eastern

Concurrent Sessions

Pardon the Disruption

Washington/York (2nd Level)

Without a doubt, we are facing a record number of disruptive technologies. One of them in particular has been getting a lot of attention and it’s tough to separate hype from reality. From sophisticated chat bots to new self-service models, AI and machine learning will reportedly upend multiple industries. Will this new technology revolutionize government operations and services? How can we make the distinction between sound predictions and mere false hopes? What is happening right here and right now? This session offers a deeper dive into one of the most anticipated technologies of them all.

Chris Neff, Vice President of Marketing and Research, NIC

Accessibility and Assistive Technologies

Kennebec/Penobscot (1st Level)

One in five Americans lives with a disability of some kind and meeting their needs is one of the great challenges – and joys – in government today. Technology advances are making almost anything possible, limited only by a willingness to innovate and to investigate new solutions. This session discusses trends, standards, mandates and emerging technologies.

John Brandt, Training/Operations Coordinator, MaineCite.org

Michael Cyr, Director of Architecture & Service Management, Information Technology Service Management, Procurement, IT Accessibility, University of Maine System

Henry Quintal, Info Tech Management Analyst, Computing Infrastructure & Services, Client and Infrastructure Services, Department of Administrative and Financial Services, State of Maine

Aaron Reynolds, Information System Support Specialist II, Computing Infrastructure & Services, Client and Infrastructure Services, Department of Administrative and Financial Services, State of Maine

Jason Tourtelotte, Deputy Director, Computing Infrastructure & Services, Client and Infrastructure Services, Department of Administrative and Financial Services, State of Maine

Dealing with Legacy Apps and Systems

Piscataquis (2nd Level)

Legacy applications have two things in their favor: they work (mostly) and they're fully paid-for (usually). Unfortunately, they weren't designed with current technologies and social trends in mind. Not to mention that maintenance is problematic at best. Today, there are numerous options to bring applications up to speed: migration, open source, re-hosting, re-engineering or even complete replacement. This session looks at current thinking about how, when and why to modernize.

Gilman Ouellette, Director of Application Development, Enterprise Shared Services, Department of Administrative and Financial Services, State of Maine

Keeping a Project on Track

Sagadahoc (2nd Level)

Projects can go awry in myriad ways. The better prepared you are for the unexpected and, most importantly, the faster you recognize potential problems, the smoother the entire process will go. This session offers approaches you can use to ensure that a project is completed on-budget, on-time and within scope.

Richard Boes, Independent Consultant, Retired State CIO and Contractor, BerryDunn

Michael Mahar, Senior Consultant, Government Consulting Group, BerryDunn

11:45 am Eastern

Lunch

Auditorium

12:30 pm Eastern

Featured Speaker

Auditorium

Future Ready! The Playbook for 2020 & Beyond

Morgan Wright, Senior Fellow, Center for Digital Government

The magnitude and speed of technological, economic, and societal change is accelerating at an exponential pace. Your primary challenge is to anticipate the future – and then build it, being careful to optimize the upside while minimizing the effects of the shocks and stresses. Public leaders need more than just a new way of thinking – but a new way of executing supported by the right technological and cultural foundation. Future Ready focuses on what matters and why, what potential issues should be on your radar, and the adaptive, actionable takeaways that you can work on today to prepare for 2020 and beyond, including:

  • Disruptive technologies
  • Emerging regulatory issues
  • Citizen and employee experience
  • Future of management
  • Funding the future
  • 1:30 pm Eastern

    FirstNet Fireside Chat

    Auditorium

    Chief Bruce Moeller, Former City Manager, Sunrise, Florida

    Public safety is undergoing a significant transformation and technology is at the heart of it. The transformation affects all areas of government, from education to transportation to frontline public safety. This session explores the intersection between public safety ecosystems and the technology revolution that is here – today.

    2:00 pm Eastern

    Networking Break

    Augusta/Capitol/Pine Tree Room

    2:30 pm Eastern

    Concurrent Sessions

    Cyberthreat Landscape

    Washington/York (2nd Level)

    When State CIOs are surveyed for their top ten priorities, #1 on the list is cybersecurity and risk management. In just a few years cyberattacks and ransomware have become everyone’s biggest fear – in both private industry and government. The invaders just keep getting more creative. This session explores today’s threats, security frameworks and how to survive an attack with minimal damage.

    Paul Adamsen, Cybersecurity Principal, Public Utilities Commission, State of Maine

    Ben Woolsey, Manager, Strategic Security Programs, Global Government Programs, FireEye

    Data Revolution – The Road to Information Insights

    Kennebec/Penobscot (1st Level)

    It’s a common refrain that government should operate more like an enterprise. This approach holds true in some ways more than others, but it particularly applies to data and how it’s used – or not used – in meaningful ways. It all starts with data sharing. But why isn’t it done enough? Are the barriers cultural, legal or technical? This session explores the obstacles to data sharing and the tools and strategies that will take us from siloed data to actionable information.

    Charlie Leadbetter, Principal, Government Consulting Group, BerryDunn

    Ruth Pease, Acting Director, Center for Workforce Research and Information, Department of Labor, State of Maine

    Poor Man’s Disaster Recovery

    Piscataquis (2nd Level)

    We’re living in a hybrid world: cloud, mobility, self-service, automation, “as a service”, big data, centralization, etc. Nothing is simple and straightforward anymore, and disaster recovery can get lost in the shuffle – particularly when budgets are tight. This session looks into practical and affordable strategies for ensuring continuity across the board.

    Susan Faloon, Director of Special Projects and Public Information Officer, Emergency Management Agency, State of Maine

    Steven Premeau, Director of Enterprise Systems Architecture & Administration, University Services Information Technology, University of Maine System

    Sponsor Briefing

    Somerset (2nd Level)

    (Industry sponsors only) This informal discussion is hosted by State CIO Fred Brittain. The focus is on strategies, priorities, opportunities and the procurement process.

    3:30 pm Eastern

    Fast Track Sessions

    Auditorium

    Driverless Cars and Our Future

    Autonomous vehicles are not just a fascinating – and controversial – topic of discussion but they offer a thought-provoking exercise in visualizing the potential ramifications of highly disruptive technologies. The impact of driverless cars will be revolutionary on our culture, economy, legal system, highway system, safety, commuting and more. This session takes a look how Portland is leading the charge in what will be a fundamental shift in our society.

    Lena Geraghty, Director of Innovation and Performance Management, City of Portland, ME

    Joyce Taylor, Chief Engineer, Department of Transportation, State of Maine

    Broadband Privacy in Maine

    The earlier “Future Ready” session discussed privacy initiatives around the world and the real value of an individual’s data. Maine has made a strong statement of its own by signing into law one of the nation’s strictest internet privacy protection bills. What are the main elements of the legislation? What might it mean for government operations and services? This session explores how the state is meeting the privacy challenge head on.

    Emma Cyr, Policy Development Specialist, Enterprise Architect & Policy, Office of the CIO, Department of Administrative and Financial Services, State of Maine

    Sharon Horne, Enterprise Architect, Enterprise Architect & Policy, Office of the CIO, Department of Administrative and Financial Services, State of Maine

    4:15 pm Eastern

    Networking Reception

    Augusta/Capitol/Pine Tree Room

    Network with your colleagues and discuss technology solutions with the event exhibitors.

    Conference times, agenda, and speakers are subject to change.

    Augusta Civic Center

    76 Community Drive
    Augusta, ME 04330
    (207) 626-2405

    Get Directions To
    Augusta Civic Center

    Advisory Board

    Government Representatives

    Marcus Ballou
    Senior Member Services Representative
    Maine Municipal Association

    Ken Boykin
    Cyber Security Manager
    Department of Labor
    State of Maine

    Fred Brittain
    Chief Information Officer
    Office of the Chief Information Officer
    State of Maine

    Victor Chakravarty
    Policy Analyst
    Office of Information Technology
    State of Maine

    Kendra Coates
    Finance Director
    Office of Information Technology
    State of Maine

    David Demers
    Chief Information Officer
    University of Maine

    Tonia Ennis
    Executive Director
    Enterprise Shared Services
    State of Maine

    Lena Geraghty
    Director
    Innovation and Performance Management
    City of Portland

    Jerry Gerlach
    Information Technology Director
    City of Biddeford

    Donna Grant
    Deputy Secretary of State for Information Services
    Secretary of State
    State of Maine

    Sharon Horne
    Enterprise Architect & Policy
    Office of the Chief Information Officer
    State of Maine

    Jeffrey Jordan
    Director of Enterprise Data Services
    Office of Enterprise Shared Services
    State of Maine

    Nick Marquis
    Director of Client Tech Services
    Office of Client and Infrastructure Services
    State of Maine

    Angela Oechslie
    Program Manager
    Project Login
    Educate Maine

    Gil Ouellette, Sr.
    Director of DHHS Applications
    Office of the Chief Information Officer
    State of Maine

    Dawnna Pease
    Director of Computing Infrastructure & Services
    Office of Client and Infrastructure Services
    State of Maine

    Hanna Pickering
    Director
    Information Technology
    City of Portland

    Jon Richard
    Director of Network Services
    Office of Client and Infrastructure Services
    State of Maine

    David Simsarian
    Director of Business Technology Solutions
    Department of Health and Human Services
    State of Maine

    Craig Starr
    IT Manager
    MIS
    City of Lewiston

    Hazel Stevenson
    IT Vendor Management
    Office of Information Technology
    State of Maine

    Nathan Willigar
    Chief Information Security Officer
    Office of Information Technology
    State of Maine

    Industry Representatives

    Dan Andrews
    General Manager
    InforME/Maine Information Network

    Charlie Leadbetter
    Principal
    BerryDunn

    Tiffany Oliveira
    Account Manager
    AT&T

    Made Possible by Our Corporate Sponsors

    Registration Information / Contact Us

    Contact Information

    2020 Sponsorship opportunities are available. For more information, contact:

    Alison Del Real
    Government Technology
    Phone: (916) 932-1435
    E-mail: alison.delreal@govtech.com

    Venue

    Augusta Civic Center

    76 Community Drive
    Augusta, ME 04330
    (207) 626-2405