Registration and Morning Refreshments

Bourbeau Grand Ballroom Foyer

Opening Remarks

Bourbeau Grand Ballroom Salon I/II

Neal Underwood, Deputy Chief Information Officer, State of Louisiana

Keynote – What’s Your Story?

Bourbeau Grand Ballroom Salon I/II

Kelly Swanson, Strategic Narrative Specialist

IT is an adventure. Or should be! Every project is a journey, and we need to be better at promoting what we’re doing and accomplishing by painting pictures that resonate. Data alone is not enough anymore. It’s already over-used, mis-used, abused and fake-newsed. The key is wrapping your data in a way that makes people care. You need the secret ingredient that is probably missing from presentations, pitches, speeches and any situation where you are trying to move the needle. In this mind-expanding session, you will find out how to go from manipulating to motivating, from communicating to connecting, from telling people what to do to making them want to do it. Learn from the master!

Networking Break

Bourbeau Grand Ballroom Foyer

Concurrent Sessions

Security Over the Edge

Bourbeau Grand Ballroom Salon III

The cyber landscape is constantly shifting, and strategies and safeguards that were considered secure just a few years ago don’t cut it anymore. The “edge” is getting more difficult to define. Networks are becoming more distributed. Devices continue to proliferate. The cloud is literally everywhere. IoT is a looming tidal wave. This session looks at current and future trends, threats and strategies on the cyber front.

Michael Dunaway, Director, Informatics Research Institute, University of Louisiana at Lafayette

Kenny Holmese, Head of US Public Sector Channels and Operation, Fortinet

5G and the Future of Wireless

Bourbeau Grand Ballroom Salon IV

The next generation of wireless is on the horizon and now is the time to get familiar with what it will offer and to assess how well-prepared we are. Basically, 5G is the solution for dealing with the Internet of Things – millions of sensors and the resulting flood of information. And, the brochures state that 5G will have the side benefit of changing the way we live, work and play. Hyperbole or real? This session discusses why 5G will be a game-changer and how close it is to becoming a reality.

Kimberly W. LaGrue, Acting Chief Information Officer, Information Technology & Innovation, City of New Orleans

Bob Zapotocky, Principal Architect, State and Local Government & Education, AT&T

Crisis Management – You’re Not Alone

Bienvenue

Somewhere nearby is a crisis or disaster waiting to happen. It might be nature’s wrath or a cyberattack or a sudden social upheaval. Whatever it may be, decisions will have to be made at lightning speed to save lives, time and even reputations. Why face it alone? Why reinvent the wheel? If there’s ever a time for collaboration and shared services, it’s in preparing for and responding to a crisis. This session explores new ways to operate.

Bonnie Canal, Founding Member, Louisiana Business Emergency Operations Center

Lunch

Bourbeau Grand Ballroom Salon I/II

Featured Speaker – COLLATERAL CHANGE: Finding Balance in Our Digitally Evolving World

Bourbeau Grand Ballroom Salon I/II

Michael Hakkarinen, Instructional Technology Specialist, Utah Education Network (@edtechakk)

Is there any doubt that this is the Age of Disruption? Technology is rending the fabric of society as we know it, driving historic levels of transformative change and mindboggling opportunities. But what are the consequences of this disruption on the lives of everyday citizens? The ramifications run deep, and it’s time to shift our focus from the technology to the resulting “collateral change” in human behavior. We’ve long passed some serious tipping points. This provocative session explores new communication paradigms, runaway device infatuation, generation gaps, radical education, future game-changers and creative ways to engage the “new citizen.”

FirstNet Fireside Chat

Bourbeau Grand Ballroom Salon I/II

Dr. Cedric Alexander, Author, CNN Contributor on Public Safety, Former Chief of Police

Public safety is undergoing a significant transformation and technology is at the heart of it. The transformation affects all areas of government, from education to transportation to frontline public safety. This session explores the intersection between public safety ecosystems and the technology revolution that is here – today.

Networking Break

Bourbeau Grand Ballroom Foyer

Concurrent Sessions

Becoming Citizen-Centric

Bourbeau Grand Ballroom Salon III

People don’t expect the public sector to be just like Uber or Lyft, but they are accustomed to a certain level of ease when it comes to buying and receiving goods and services - typically through a click of a button on their smartphone. In this fast-paced world and a soaring demand to be customer-centric, how does government keep up? This session dives into why standing still isn’t an option and why it’s critical to drive forward with innovative citizen experience strategies in mind.

Brendan Rush, Customer Service Manager, Public Information Office, Department of Transportation & Development, State of Louisiana

Sue Seeley, Senior Manager, Risk and Financial Advisory, Deloitte

Effective Data Governance

Bourbeau Grand Ballroom Salon IV

A successful data journey requires smart policies and strategies every step of the way. Governance provides the guardrails that keep us on the road. Policy decisions include dealing with processes, collection, retention, security and more. This session explores the most critical factors to consider when developing a data governance model.

Moderator: Rick Loggins, Director of Technology, St. Tammany Parish Government

Robert Manuel, Chief Data Officer, Office of Technology Services, State of Louisiana

Carrie Fager Martin, Records Policy Planner, Secretary of State’s Office, State of Louisiana

Jeffery Vander, Administrative Analyst/Records Officer, Office of the Administrator, Calcasieu Police Jury

Moving Toward Agile

Bienvenue

It’s time to adopt a more agile approach to our IT projects. There’s no better way to keep up with a constantly changing technology landscape. But there are some challenging hurdles to overcome in introducing agile methodologies into a non-agile environment. This session focuses on how we can move more quickly in making the inevitable transition.

Tom Allsup, Enterprise Governance Architect, Office of Technology Services, State of Louisiana

Matthew Vince, Director, Project & Portfolio Management, Office of Technology Services, State of Louisiana

Sponsor Briefing

Bourbeau Grand Ballroom Salon I/II

(Industry sponsors only) This informal discussion is hosted by top OTS Leadership. The focus will be on strategies, priorities, opportunities and the procurement process.

Fast Track Sessions

Bourbeau Grand Ballroom Salon I/II

Open Data Can Open Doors

The City of Baton Rouge has actively embraced the idea of open data as a way to increase transparency and engage citizens. Their open data initiative was launched in 2016 and is about much more than just making data available. This session showcases a shining example of the benefits of open government.

Warren Kron, GIS Manager, Information Services, City of Baton Rouge & Parish of East Baton Rouge

Future Skills – University Edition

Many of today’s standard IT jobs might not exist years from now, at least not in their current forms. And some of the most needed jobs in the future don’t even exist yet. How should we be shaping our own skillsets? What skills should we be seeking when hiring new people? There’s an easy way to get answers – let’s find out what universities are advising and teaching to their IT students!

William Rials, Ph.D., Associate Director and Professor of Practice, Information Technology Programs, Tulane School of Professional Advancement

Ralph Russo, Director, Information Technology Programs, Tulane School of Professional Advancement

Networking Reception

Bourbeau Grand Ballroom Foyer

Network with your colleagues and discuss technology solutions with the event exhibitors.

Conference times, agenda, and speakers are subject to change.