Name: Louisiana Digital Government Summit 2018
Start: 2018-03-20T08:00
Location: Renaissance Baton Rouge

Overview

To view speaker presentations where available, see Agenda page.

Government Technology’s passion is helping spread best practices and spurring innovation in the public sector. The Louisiana Digital Government Summit is designed to do just that. The summit has an advisory board that gathers public sector and private sector leaders to create an agenda designed to make that passion relevant and actionable to the state and local government organizations attending the summit. Participants can take advantage of inspirational keynotes, leadership discussions, networking breaks, and timely topics discussed in the numerous breakout sessions to help advance the goals of their organizations and their own career paths.

Topics Include:

Climbing out of the Fog and Into the Cloud
Enterprise Architecture for Optimized and Modernized Operations
Bridging the Digital Divide
Prepare for the Future of XaaS
Data Sharing – It’s Good for IT and Great for Business
Agile IT
Blockchain 101
Disaster Tested, Disaster Proven
Cognitive Technology In Real Life

A message from our Keynote Speaker

We are very pleased to co-host the inaugural Louisiana Digital Government Summit with Government Technology magazine. It is a unique opportunity for us and the timing couldn’t be better now that we have successfully navigated the consolidation phase and are moving rapidly into the innovation phase. There is a lot to talk about. The Summit is the ideal place for us to explore how to creatively leverage technology for the benefit of our citizens in the years ahead. I encourage you to join us and I look forward to seeing you there.

- Dickie Howze, Chief Information Officer, State of Louisiana

Speakers

Anthony Huey - Opening Keynote

President, Reputation Management Associates

Anthony Huey has 20 years of experience in editorial management, media relations, marketing communications and business strategy. His career roots started in magazine journalism and evolved into an executive speech coach, crisis management specialist and media relations consultant.
Anthony owns Reputation Management Associates, one of the nation’s leading communications training and crisis consulting companies. He has presented more than 1,400 presentations in his career and has had articles published in magazines and newsletters across the nation.
He has assisted various Fortune 500 companies, including Nike, Victoria’s Secret, Eli Lilly, Ashland Inc., and hundreds of other companies and organizations across North America.

Freud Alexandre

Enterprise Architect & Security Manager, City of New Orleans

Freud Alexandre is Enterprise Architect and Security Manager at the City of New Orleans. A seasoned professional with over 17 years’ experience in a variety of technology sectors including public safety, finance, health, administration, and academia. He specializes in operational security, policy development, risk management, and information security governance. He holds several certifications including CCNA, CCNA Security, Cisco Academy Instructor and Security+. In his free time, he teaches technology skill classes to retired Veterans and children and each Thanksgiving, manages the largest Turkey giveaway to needy families in the Metro New Orleans area. Freud hails from Brooklyn, New York and is a lifelong Knicks fan. He attended Xavier University of Louisiana where he studied computer science mathematics and currently resides in New Orleans, LA.

David Cordell

Chief Information Officer, Port of New Orleans

David Cordell is the Chief Information Officer at the Port of New Orleans. David came to PortNOLA after over 20 years as a Contractor for NASA in a highly technical role, working on enterprise level services. David has taken previous skill sets and has applied the same working knowledge by leading PortNOLA technology advancements.

President, SNA Technologies

Suresh has around 27+ years of experience in IT and Engineering. Suresh has helped many companies to transform and rejuvenate their business and technology. He has provided Consulting services to major companies in Government, Banking, Telecom, Automotive, Health and Retail Industries. Suresh developed a methodology called E2EAM (End to End Agile Methodology) that helps the organization to be agile from end to end, from planning to implementation to operations. Using this methodology, many companies were able to reduce IT cost by more than 40%.
Suresh Done is the Founder of AEA (Association of Enterprise Architects) Michigan Chapter and Chairman since its inception. He led the chapter to a great success with his vision and leadership skills. AEA Michigan chapter very soon became the largest chapter of all the AEA chapters.
Under Suresh’s leadership, SNA Technologies achieved “Company of the month” in the CIO Review magazine for the July 2015 EA special edition and in the Top 20 promising companies in Enterprise Architecture.

Chief Information Security Officer, State of Louisiana

Dustin is approaching his third year of service in his role of CISO for the State of Louisiana. His opportunity to assist in the State’s IT consolidation was largely due to the accomplishments noted while in the role of ISO for the Louisiana Workforce Commission. Prior to finding his passion for Public Service, Dustin was focused on establishing and managing an industry leading Information Security Program with an amazing team at Amedisys (nationwide home health & hospice). Dustin served in the Army National Guard and currently volunteers as an advisory board member for the LSU Stephenson Department of Entrepreneurship & Information Systems (SDEIS).

John Harb

Account Executive, Zerto Sales

Eric Johnsen

Director Information Technology, Port of New Orleans

Eric Johnsen is the Business Process Innovation Manager at the Port of New Orleans. Eric came to PortNOLA after over 15 years as a Process Consultant for the Federal Government, focusing on enterprise services. Eric has leveraged his expertise by redesigning outdated, variable business processes to standardized, repeatable processes within a cloud environment.

Warren Kron

GIS Manager, City of Baton Rouge, Parish of East Baton Rouge

Warren Kron is a certified GIS Professional and the GIS Manager for the City of Baton Rouge and Parish of East Baton Rouge. During his career in public service he has worked for the Office of the Planning Commission and currently for the Department of Information Services. His work has been focused on the development of an enterprise geographic information system program which has involved many multi-disciplinary projects to extend GIS technology throughout City-Parish government. Along the way, Warren has played a key role in the City-Parish's shift to open data. Warren is a graduate of Catholic High School of Baton Rouge and the LSU Robert Reich School of Landscape Architecture. He is the member representative for the Louisiana Municipal Association on the Louisiana GIS Council, and is the current chair of the council.

Mark Liggett

Senior Security Analyst, Tulane University
Director of Enterprise Information, Information Technology and Innovation, City of New Orleans

After college, Mark immediately began consulting on project level engagements. His consulting clients have included Cedar Sinai Medical Center, The Capital Group, Ernst & Young, Deutsch Inc, Kaiser Permanente, Volkswagen N.A., National Technical Systems, McDermott International and Sony Studios. With these diverse and complex client portfolios, Mark found himself as a leading technical project planner.
Since 2005, Mark has focused specifically on information security and cyber defense. He has led teams in capture the flag events, presented to businesses, collaborated on educational seminars and addressed conferences on the need for individual awareness and corporate controls regarding cyber security.
Mark’s passion is to bring technology from consideration as a cost center to a revenue generator that is strategically aligned to client corporations. Mark has combined his business experience, MBA, and six technical certifications to be able to offer a host of services and experiences that drive value into every aspect of his work.
Mark graduated from UCLA with a BA followed with an MBA from Tulane University. He holds eight certifications in information security and technology.

Eric Ogburn

Eric has led the web, data and applications teams for the City of New Orleans since 2014. Eric is responsible for the distribution and sharing of City data and information between City departments and to the citizens of New Orleans. He has worked closely with teams from Code for America and What Works Cities to increase access to City data and establish a culture of data-driven decision making. His work recently led to a Silver certification in the use of data to improve government effectiveness by What Works Cities, making New Orleans one of only 9 cities to achieve certification. Prior to his current role, he served as the web manager for the City of New Orleans and the McCombs School of Business at the University of Texas at Austin.

The Honorable Joel Robideaux

Mayor-President, Lafayette Consolidated Government

Lafayette Mayor-President Joel Robideaux was elected in October 2015, and officially took office on January 4, 2016.
As the chief executive of a community known for its wildcatter spirit, Mr. Robideaux has continued the pursuit of forward-thinking initiatives to leverage Lafayette’s talent and infrastructure for the betterment of the community. In keeping his promise to move Lafayette forward, he has initiated new Smart City initiatives and sought strategic partnerships to enhance local government’s ability to operate effectively and efficiently.
In March of 2017, Mr. Robideaux joined Mayors from Denver, San Antonio and Manchester, U.K. at Austin’s famed SXSW during the “Smart City Day” event highlighting their respective community’s Smart City efforts. He shared Lafayette’s long history of innovation and the community founders’ entrepreneurial spirit that is still evident in Lafayette today through projects such as the municipally-owned gigabit fiber infrastructure.
With 25 years of experience as a CPA, and 12 years of experience as a Louisiana State Representative, Mayor-President Robideaux was a respected community leader with a successful track record before his election as the chief executive of Lafayette City-Parish.

Director of Information Services, City of Baton Rouge, Parish of East Baton Rouge

Eric Romero has more than 20 years of experience serving the citizens of East Baton Rouge Parish in a variety of senior-level information technology roles – most recently leading the City of Baton Rouge/Parish of East Baton Rouge’s Department of Information Services for the past five years. During his tenure as Director of Information Services, Eric has led the department’s consolidation efforts into a central IT organization and overseen a shift in focus from a traditional IT services and support role to one that places a similarly strong focus on external customer service and citizen engagement through digital platforms and technologies. As a result of these and other modernization efforts, including the launch of one of the nation’s leading open data portals for mid-sized cities, Baton Rouge was named a Top 10 Digital City in 2015, 2016, and 2017 by the Center for Digital Government. Eric serves as an active member of the Baton Rouge Area Chamber’s Technology Sector Committee and Baton Rouge’s Smart City Committee, among the many other community and industry initiatives in which he is involved.

Todd Schroeder

Vice President, Government Digital Strategy, Salesforce

Todd Schroeder leads Digital Strategy for Salesforce’s public sector business unit. Leveraging his experience as an engineer, federal technology consultant, and government technology leader, Todd works with Government Agencies to develop strategic methods to modernize their IT portfolio, future-proof their technology roadmap, and transform their business. Most recently, Todd has been a thought leader in cloud technologies and digital services, developing repeatable frameworks for speeding cloud migrations, increasing solution adoption, and reducing total cost of ownership.

Sara Estes White

Deputy Chief Information Officer, Information Technology & Innovation, City of New Orleans

Born and raised in New Orleans, Sara pursued her Master’s degree in public policy and emergency public health at UCLA and completed her thesis with Myspace.com and the UCLA Office of Emergency Management to develop a model for universities to use social media in disasters in 2007. She has worked across sectors and government agencies facilitating large-scale international and multi-stakeholder research and development, experimentation, strategy development, requirements identification, and emergency response planning. As Deputy Chief Information Officer for the City of New Orleans, Sara is responsible for City's IT department, its annual budget of $13.5 million and 60+ staff, HR, procurement, business continuity, program and project management, QA/QC, security, and innovation. She collaborates closely with the web, data, and GIS teams and leads the City’s digital equity work which includes digital literacy, technology workforce development, and the use of technology to foster civic engagement.

View Speakers

Agenda

Tuesday, March 20
8:00 am Central	Registration and Morning Refreshments Bourbeau Grand Ballroom Foyer
9:00 am Central	Opening Remarks Bourbeau Grand Ballroom Salon I/II Dickie Howze, Chief Information Officer, State of Louisiana
9:15 am Central	Keynote - Bringing the “It Factor” to IT Bourbeau Grand Ballroom Salon I/II Anthony Huey, President, Reputation Management Associates We’ve all met someone with intangible qualities that draw others in and make them say, “Wow!” Some call it charisma, magnetism, or the “It Factor,” but it’s nearly impossible to define. You can’t touch the It Factor, but you can immediately feel when someone has it. Why do some leaders have this seemingly magical presence, while too many of us come across as extraordinarily ordinary? Anthony Huey has spent the last 20 years as a communications coach answering this question by studying thousands of executives and the qualities that turn managers into inspirational leaders. He has discovered that most anyone can attain some level of the It Factor by understanding and changing how they are perceived while at the same time ratcheting up the willingness to influence and inspire those around them. This fast-paced and interactive keynote address provides practical and immediately implementable approaches to bringing the It Factor not just to you personally but to your organization. View Supplemental Information Packet Here
10:15 am Central	Networking Break Bourbeau Grand Ballroom Foyer
10:45 am Central	Concurrent Sessions Climbing out of the Fog and Into the Cloud Bourbeau Grand Ballroom Salon III Today, it’s tough to find an organization that doesn’t depend on the cloud for something critical. The question is no longer whether to venture into the cloud, yes or no. Now it’s a matter of “How, what, when and where?” Possibilities and configurations are endless and understanding and anticipating risks, limitations, scope and accountability are critical to success. This session explores the factors to consider before going “all in” (or even partway). David Cordell, Chief Information Officer, Port of New Orleans Eric Johnsen, Director Information Technology, Port of New Orleans Joe Paiva, Regional Vice President, Salesforce Enterprise Architecture for Optimized and Modernized Operations Bourbeau Grand Ballroom Salon IV One of IT’s greatest challenges is designing models, architectures and platforms in the era of mobility, cloud, big data and automation. It’s easy to get caught up in meeting new fads and demands without laying the proper foundations or evaluating the actual tradeoffs. This session discusses key advantages of standardizing enterprise architecture organization-wide and provides an overview of the Louisiana Enterprise Architecture Project. Michael Allison, Chief Technology Officer, State of Louisiana Dustin Glover, Chief Security Officer, State of Louisiana Neal Underwood, Deputy Chief Information Officer, Office of Operations, State of Louisiana Matthew Vince, Project and Portfolio Management, State of Louisiana Derek Williams, Data Center Operations, State of Louisiana Bridging the Digital Divide Bienvenue It’s a highly interactive and fast-paced society, and people are getting more demanding about, well, everything. The pressure is mounting on government, too, as the public wants and needs digitized services. But how does government keep up and not leave anyone behind? What are the socio-economic barriers? What are the technical challenges? This session looks at some of the progress being made in approaching genuine digital equity. Kellie Benoit Kerstetter, General Manager, Louisiana Interactive Sara Estes White, Deputy Chief Information Officer, Information Technology & Innovation, City of New Orleans
11:45 am Central	Lunch Bourbeau Grand Ballroom Salon I/II
12:30 pm Central	General Session – “Are We Secure Yet?” Bourbeau Grand Ballroom Salon I/II Security and compliance continue to be a top concern for IT leaders, government executives and elected officials. Cyber threats are constantly evolving and are a form of 21st century warfare, forcing government to work around the clock to protect citizen data and infrastructure. As hackers continue to innovate, IT organizations will be challenged to stay ahead of the curve. This session dives into the current threat landscape, best practices and collaboration opportunities in the ongoing war against cyber attacks. Moderator: Dustin Glover, Chief Security Officer, State of Louisiana Freud Alexandre, Enterprise Architect & Security Manager, City of New Orleans Mark Liggett, Senior Security Analyst, Tulane University Eric Romero, Director, Information Services, City of Baton Rouge, Parish of East Baton Rouge
1:30 pm Central	Networking Break Bourbeau Grand Ballroom Foyer
1:50 pm Central	Concurrent Sessions Disaster Tested, Disaster Proven Bourbeau Grand Ballroom Salon III Somewhere nearby is a crisis or disaster waiting to happen. It might be nature’s wrath or a cyber-attack or a sudden social upheaval. Whatever it may be, decisions will have to be made at lightning speed to save lives, time and even reputations. This is possible only to the degree that infrastructure and networks (both physical and inter-personal) are keeping people connected no matter what the circumstances. This session looks at how to keep operating in the worst of conditions. Elliot Moore, Manager, System Engineers, Zerto Sales Data Sharing – It’s Good for IT and Great for Business Bourbeau Grand Ballroom Salon IV Typically, organizations have an inconsistent view of data across departments or even within the same department. In this age of mobile devices, IoT, big data and the cloud, it’s more important than ever to find ways to reliably share data both internally and externally. Otherwise there will be inefficiencies, missed opportunities and poor results. This session discusses how to lay the foundation for an effective data-sharing strategy. Warren Kron, GIS Manager, City of Baton Rouge, Parish of East Baton Rouge Eric Ogburn, Director of Enterprise Information, Information Technology and Innovation, City of New Orleans Robert Manuel, Chief Data Officer, State of Louisiana Agile IT Bienvenue Conventional project management and software development are deliberate and orderly, emphasizing rigorous specification and planning. Today, however, our consumer-centric society is pushing the pace of development and response, leading to far shorter windows and putting a strain on traditional methodologies. This session looks into current thinking about when and why an agile approach is appropriate, potential challenges, and how to form a realistic action plan to leverage this approach. Tom Allsup, Enterprise Governance Architect, State of Louisiana James Alt, Enterprise Application Architect, State of Louisiana Suresh Done, President, SNA Technologies
2:00 pm Central	Sponsor Briefing Bourbeau Grand Ballroom Salon I/II (Industry sponsors only) Hosted by State CIO Dickie Howze and Deputy CIO Neal Underwood.
2:50 pm Central	Networking Break Bourbeau Grand Ballroom Foyer
3:10 pm Central	General Session Bourbeau Grand Ballroom Salon I/II Blockchain 101 Blockchain is being called the next big transformational technology in government. What is blockchain? In a nutshell, it’s an incorruptible and transparent ledger of digital transactions. Examples include identity management, contract management, financial services, licensing, electronic voting and much more. There is a lot to like. This session provides an introduction to this fast-emerging technology, why it is particularly suited to government applications and how to get started. Combiz Abdolrahini, Specialist Manager, Deloitte Consulting LLP Leading in a Time of Transformation As technology drives on and continues to transform society in countless ways, we each have the choice to lead, follow or risk getting run over. Option number one is certainly the most rewarding. It’s not always easy to embrace the process of reinvention, but is there really any other choice in the long run? One Louisiana city is using innovative ideas backed by the smart city movement to do just that, and there’s nothing smarter than sharing ideas and inspiration with fellow governments. This session showcases how Lafayette Consolidated Government is using efficiency, agility, data-driven performance and engagement to invest in smarter governance. The Honorable Joel Robideaux, Mayor-President, Lafayette Consolidated Government
4:10 pm Central	Networking Reception Bourbeau Grand Ballroom Foyer Network with your colleagues and discuss technology solutions with the event exhibitors. Conference times, agenda, and speakers are subject to change.

Renaissance Baton Rouge

7000 Bluebonnet Blvd
Baton Rouge, LA 70810
(225) 215-7000

Get Directions To
Renaissance Baton Rouge

Advisory Board

Government Representatives

Michael Allison
Chief Technology Officer
Office of Technology Services
State of Louisiana

Tom Allsup
Enterprise Governance Architect
Office of Technology Services
State of Louisiana

Michael Andresen
Director, Applications & Data Management
Office of Technology Services
State of Louisiana

Jeremy Deal
Director, End User Computing
Office of Technology Services
State of Louisiana

David Dousay
Information Technology Director
Office of Technology Services
State of Louisiana

Richard Ellis
Chief Technology Officer
East Baton Rouge Parish School Systems

Sara Estes White
Deputy Chief Information Officer
Information Technology & Innovation
City of New Orleans

Susan Eversull
Business Analyst
Office of Technology Services
State of Louisiana

John Gallagher
Executive Director
Louisiana Municipal Association

Dustin Glover
Chief Information Security Officer
State of Louisiana

Dickie Howze
Chief Information Officer
State of Louisiana

Tai Istre
IT Statewide Project Officer
State of Louisiana
Office of Technology Services

Yvette LaBauve
Executive Staff Officer
Office of Technology Services
State of Louisiana

Kimberly W. LaGrue
Acting Chief Information Officer
Information Technology & Innovation
City of New Orleans

Joseph Locascio
Senior Director of Information Technology
Loyola University - NOLA

Rick Loggins
Director
Information Technology
St. Tammany Parish Government

Robert Manuel
Chief Data Officer
Office of Technology Services
State of Louisiana

Tracy Melancon
Information Technology Director
Louisiana Municipal Association

David Moore
Director, Agency Relationship Management
Office of Technology Services
State of Louisiana

Michael Riley
Director, Production Support Services
Office of Technology Services
State of Louisiana

Eric Romero
Director
Information Services
City of Baton Rouge, Parish of East Baton Rouge

Neal Underwood
Deputy Chief Information Officer
Office of Technology Services
State of Louisiana

Matthew Vince
Director, Project & Portfolio Management
Office of Technology Services
State of Louisiana

Mary Walsh
Assistant Vice President for Academic and Administrative Computing
Technology Services
Tulane University

Derek Williams
Director, Data Center Operations
Office of Technology Services
State of Louisiana

Industry Representatives

Kellie Benoit Kerstetter
General Manager
Louisiana Interactive

Craig DeAngelis
Strategic Account Manager
Public Sector
Salesforce

Farah Fadel
Account Manager
SNA Technologies

Scott Huntsman
Director
Deloitte

Rhonda Phelan
Field Marketing Manager
Zerto

Made Possible by Our Corporate Sponsors

Registration Information / Contact Us

Contact Information

2019 Sponsorship opportunities are available. For more information, contact:

Alison Del Real
Government Technology
Phone: (916) 932-1435
E-mail: alison.delreal@govtech.com

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Louisiana Digital Government Summit 2018

Overview

To view speaker presentations where available, see Agenda page.

A message from our Keynote Speaker

Speakers

Anthony Huey - Opening Keynote

President, Reputation Management Associates

Freud Alexandre

Enterprise Architect & Security Manager, City of New Orleans

David Cordell

Chief Information Officer, Port of New Orleans

Suresh Done

President, SNA Technologies

Dustin Glover

Chief Information Security Officer, State of Louisiana

John Harb

Account Executive, Zerto Sales

Eric Johnsen

Director Information Technology, Port of New Orleans

Warren Kron

GIS Manager, City of Baton Rouge, Parish of East Baton Rouge

Mark Liggett

Senior Security Analyst, Tulane UniversityDirector of Enterprise Information, Information Technology and Innovation, City of New Orleans

The Honorable Joel Robideaux

Mayor-President, Lafayette Consolidated Government

Eric Romero

Director of Information Services, City of Baton Rouge, Parish of East Baton Rouge

Todd Schroeder

Vice President, Government Digital Strategy, Salesforce

Sara Estes White

Deputy Chief Information Officer, Information Technology & Innovation, City of New Orleans

Agenda

Tuesday, March 20

8:00 am Central

Registration and Morning Refreshments

Bourbeau Grand Ballroom Foyer

9:00 am Central

Opening Remarks

Bourbeau Grand Ballroom Salon I/II

9:15 am Central

Keynote - Bringing the “It Factor” to IT

Bourbeau Grand Ballroom Salon I/II

10:15 am Central

Networking Break

Bourbeau Grand Ballroom Foyer

10:45 am Central

Concurrent Sessions

Climbing out of the Fog and Into the Cloud

Bourbeau Grand Ballroom Salon III

Enterprise Architecture for Optimized and Modernized Operations

Bourbeau Grand Ballroom Salon IV

Bridging the Digital Divide

Bienvenue

11:45 am Central

Lunch

Bourbeau Grand Ballroom Salon I/II

12:30 pm Central

General Session – “Are We Secure Yet?”

Bourbeau Grand Ballroom Salon I/II

1:30 pm Central

Networking Break

Bourbeau Grand Ballroom Foyer

1:50 pm Central

Concurrent Sessions

Disaster Tested, Disaster Proven

Bourbeau Grand Ballroom Salon III

Data Sharing – It’s Good for IT and Great for Business

Bourbeau Grand Ballroom Salon IV

Agile IT

Bienvenue

2:00 pm Central

Sponsor Briefing

Bourbeau Grand Ballroom Salon I/II

2:50 pm Central

Networking Break

Bourbeau Grand Ballroom Foyer

3:10 pm Central

General Session

Bourbeau Grand Ballroom Salon I/II

Blockchain 101

Senior Security Analyst, Tulane University
Director of Enterprise Information, Information Technology and Innovation, City of New Orleans