Government Technology's passion is promoting best practices and spurring innovation in the public sector – more important than ever in challenging times like these. The Virtual Digital Government Summit offers a unique opportunity to explore a variety of technology topics and possibilities. We hope you were able to join us for a day of powerful sessions that provide inspiration, participation, education, and thought-provocation!
These have been challenging times and there is a lot to discuss regarding what return to work and the new normal will look like and the many innovative solutions that have been put in place that will continue to benefit our employees and residents. Please join us for the virtual version of our annual Digital Government Summit. Although I will miss the networking that has always been a great part of the summit, it promises to be a great experience for all that join. We all will be involved in shaping the future of the LA Digital Government Summit!
– Peter Loo, Acting Chief Information Officer, Los Angeles County
From COVID to social change, these are challenging times for public-sector technologists. The L.A. Digital Government Summit (virtual edition) is THE CONFERENCE to learn, connect, and prepare for the changes around us. I’m looking forward to it!– Ted Ross, Chief Information Officer, City of Los Angeles
Tuesday, August 24 |
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8:30 am Pacific |
Pre-Session NetworkingPlease plan to join us before the keynote to network with your colleagues, view session highlights, and hear from the conference sponsors. |
9:00 am Pacific |
Welcome |
9:05 am Pacific |
Opening RemarksPeter Loo, Acting Chief Information Officer, County of Los Angeles Ted Ross, Chief Information Officer, City of Los Angeles |
9:10 am Pacific |
Keynote – Atomic Habits: How to Get 1% Better Every DayHow can you achieve dramatic improvement in your personal and professional life? The natural impulse is to attempt big steps to improve. However, taking big steps often results in failure or only temporary gains. You rarely see the permanent results you want. The key to successful change is small habits. In this enlightening talk, James Clear focuses on the science of small habits, how they work, and how their effects compound and multiply over time. You will come away with practical strategies that you can immediately apply in your daily life. James Clear, Habits Expert, #1 New York Times Bestselling Author |
9:40 am Pacific |
Featured Speaker – The Future of Work and LeadershipThe Fourth Industrial Revolution is transforming the way we work, interact, and live our lives by blurring the boundaries between virtual and physical systems. Society will continue to be disrupted in countless ways, but Heather McGowan offers us a bit of reassurance: The future of work is human. We need managers and leaders who inspire and cultivate human potential in the face of constant digital disruption. In this thought-provoking session, Heather encourages us to rethink our systems of education and workforce development, our organization of work and workers, our process of talent attraction and retention, and even ourselves. Heather McGowan, Future of Work Strategist, Co-Author of The Adaptation Advantage |
10:10 am Pacific |
Featured Speakers – Automation Is Changing the GameAutomation continues its march into the workplace while playing an increasingly important role in digital transformation. Robotic process automation (RPA), conversational AI, and workload automation are starting to significantly impact the work we do and the residents we serve. This fireside chat explores how L.A. County’s Department of Public Health used automation strategies to save thousands of work hours at the height of the pandemic, allowing employees to focus on higher-value activities. Avik Batra, Advanced Customer Engagement Lead for Public Sector, Accenture David Cardenas, Acting Deputy Director of Operations and Chief Information Officer, Department of Public Health, County of Los Angeles |
10:30 am Pacific |
Program BreakVisit the Virtual Exhibits. |
10:50 am Pacific |
Concurrent SessionsNavigating the Cyber Threat LandscapeAs organizations move toward hybrid (remote vs. in-office) workforces on a long-term basis, and households are increasingly reliant on digital devices for government interactions, bad actors are zealously ferreting out new vulnerabilities to exploit. The landscape is changing fast, and now is the time to be future-focused. This session takes a close look at emerging trends and promising solutions in cybersecurity. Moderator: Mark Weatherford, Senior Fellow, Center for Digital Government Allen Ohanian, Chief Information Security Officer, Department of Children and Family Services, County of Los Angeles Marc Rogers, Vice President, Cybersecurity Strategy, Okta Juliana Vida, Global Vice President, Chief Strategy Advisor, Public Sector, Splunk Transforming the Government ExperienceThe events of last year pushed government organizations to fast-track plans and strategies to digitize government services. Unfortunately, the people who were most in need were often the least technology-savvy. It is now clear that service delivery must be transformed with more intuitive frameworks and easier access. This session explores innovative ways to better engage and support our customers at every level. Moderator: Phil Bertolini, Vice President, Center for Digital Government Jonathan Behnke, Chief Information Officer, Department of Information Technology, City of San Diego Dylan Hendricks, Account Manager, Adobe Michael Sylvester, Assistant Director & Chief Information Officer, Department of Public Social Services, County of Los Angeles Preparing for the Post-Pandemic WorkplaceOrganizations have undergone a paradigm shift and there is no going back to pre-pandemic norms. While it is probably impractical to sustain a dominant remote-first work environment, it is clearly unrealistic to insist on “office-first.” Hybrid is our future. What will this look like in Los Angeles? Can we keep a dispersed workforce engaged over the long term? How do we create a culture that fits the times we live in? Should we be thinking differently about technology and security? In this session, a panel of thought-leaders explores possibilities, probabilities, and lessons learned. Moderator: Alan Cox, Executive Vice President and Publisher, Government Technology magazine Dorothy Navarro, Regional Vice President, Docusign Ted Ross, Chief Information Officer, Information Technology Agency, City of Los Angeles Heather Sheston, Director, Public Sector, SADA Low-Code, No-Code, and YouAre low-code and no-code the future of application development? Most say yes. Without a doubt, low-code and no-code tools are playing increasingly important roles in speeding up the delivery of applications. But the landscape is complex. There are pros and cons to each approach, depending on the scope of the project, customization requirements, and capabilities within your organization. This session takes a look at which approach(es) might be best suited to your needs. Moderator: Teri Takai, Vice President, Center for Digital Government Clint Buytenhuys, Vice President of Public Sector, Unqork Eduardo Magos, Information Systems Manager II, Information Technology Agency, City of Los Angeles Ken Wolsey, Partner, Health & Human Services, State and Local Government, IBM |
11:40 am Pacific |
Lunch |
1:00 pm Pacific |
Concurrent SessionsData-Driven Decision MakingThe events of 2020 put a spotlight on the importance of data analysis. Critical social policy and public health decisions hinged on the analysis of thousands of data sets. New challenges continue to arise, often leading us into uncharted territory. Time and time again, data is proving to be the most powerful guide. This session explores the latest tools and strategies to effectively analyze and harness data to make educated decisions in good times and bad. Moderator: Zach Patton, Chief Editor, Content Studio, Government Technology George F. Freeman, Solutions Consultant, Fraud & Identity, LexisNexis Risk Solutions Deborah Giles, Executive Government Advisor, Amazon Web Services Eva Pereira, Deputy Chief Data Officer, Mayor’s Office of Budget and Innovation, City of Los Angeles Where Do We Go from Here?None of us want to repeat last year, but we made tremendous headway in many, many ways. The gap between IT and business narrowed considerably. We accomplished things in a month that normally take a year. We found more freedom to innovate. We started to bridge the digital divide. We forged unexpected partnerships. We procured at record speeds. All great news, but we still have a long way to go in our digital transformation journey. This session discusses how to build on our progress and keep the momentum going strong. Moderator: Steve Towns, Deputy Chief Content Officer, Content Studio, Government Technology Mohammed Al Rawi, Chief Information Officer, Office of the Public Defender, Los Angeles County Raymond Bauer, Managing Director, Verizon Michael Oren, Vice President, US Enterprise Services, Xerox Corporation Cloud Trends and StrategiesFaced with serious economic and social challenges, governments organizations are in search of ways to increase scalability, agility, accessibility, and cost efficiency. The cloud is naturally taking center stage in strategic planning, and it is vital to keep up on where the cloud is headed and how to use it to your best advantage. This session explores trends and technologies that will help guide cloud decisions in the months and years ahead. Moderator: Otto Doll, Senior Fellow, Center for Digital Government Tom Laguna, Senior Information Technology Specialist, Internal Services Department, County of Los Angeles Gabriel Mullen, Senior Sales Engineer, Snowflake Rob Silverberg, Chief Strategy & Innovation Officer, State & Local Government, Dell Technologies |
1:50 pm Pacific |
General Session – Digital Equity – The Great Imperative of Our TimeThe income gap is widening at an alarming rate, and nothing short of revolution is likely to turn the tide. At the same time, the nation’s digital access gap, though equally distressing, is a source of hope. Technology provides the means to level the playing field. There may be no higher priority right now. Being offline today means missing out, not just on education but on government services, personal connections, healthcare, job opportunities and so much more. This session focuses on digital inclusion: where we stand today, where we need to be and how to ramp up our progress. Moderator: Jeanne Holm, Deputy Mayor, Budget and Innovation Office of Mayor Eric Garcetti, City of Los Angeles Jagjit Dhaliwal, Deputy Chief Information Officer, Office of the Chief Information Officer, Chief Executive Office, County of Los Angeles Lea D. Eriksen, Director & CIO, Technology & Innovation, City of Long Beach Jeramy Gray, Chief Deputy, Registrar-Recorder/County Clerk, County of Los Angeles |
2:30 pm Pacific |
Featured Speakers – The Evolving Role of an IT LeaderIn this age of continuous disruption and digital transformation, IT leaders increasingly find themselves acting as brokers, serving as intermediaries internally and externally. It requires committed engagement with the business side of the organization to help them understand digital ecosystems. It also requires intelligent management of services and portfolios. This fireside chat discusses how to embrace – and master – this critical new role. Dustin Haisler, Chief Innovation Officer, e.Republic John Spirko, Senior Executive Architect, ServiceNow |
2:50 pm Pacific |
General Session – Let’s Hear from 2021’s Top IT Change Agents!Every year, Government Technology magazine honors the Top 25 Doers, Dreamers and Drivers. In this lively, entertaining, and outside-the-box presentation, some of this year’s winners reveal what they are dreaming and driving in the months and years ahead. Host: Jim Meskimen, Actor, Voice Artist, Comedian, Impressionist |
3:10 pm Pacific |
Virtual Networking ReceptionNetwork with your colleagues and discuss technology solutions with the event sponsors at the Virtual Networking Reception on wonder.me. |
3:50 pm Pacific |
End of ConferenceConference times, agenda, and speakers are subject to change. |
Mohammed Al Rawi
Chief Information Officer
Office of the Public Defender
Los Angeles County
Amin Almuhajab
Chief Information Officer
Board of Supervisors
Los Angeles County
Jonathan Behnke
Chief Information Officer
Department of Information Technology
City of San Diego
David Cardenas
Chief Information Officer
Department of Public Health
Los Angeles County
Charles Eckstrom
Chief Information Officer
Metropolitan Water District of Southern California
Joyce Edson
Deputy Chief Information Officer, Assistant General Manager
Information Technology Agency
City of Los Angeles
Lea Eriksen
Director of Technology and Innovation, Chief Information Officer
Department of Technology & Innovation
City of Long Beach
Jac Fagundo
Deputy General Manager, Computing Services
Internal Services Department
Los Angeles County
Dean Gialamas
Strategic Advisor & General Manager, Business Strategy
Internal Services Department
Los Angeles County
Jeramy Gray
Chief Deputy
Registrar Recorder, County Clerk
Los Angeles County
Jeanne Holm
Deputy Mayor
City of Los Angeles
Jesse Juarros
Chief Information Officer
Department of Public Works
Los Angeles County
George Khalil
Chief Innovation Officer
City of Riverside
Binh Le
Assistant Director, Department Chief Information Officer
Los Angeles County Public Library
Phillip Leclair
Chief Information Officer
City of Pasadena
Peter Loo
Interim Chief Information Officer
Los Angeles County
Karen Loquet
Assistant Auditor-Controller
Auditor Controller's Office
Los Angeles County
Aura Moore
Deputy Executive Director and Chief Information Officer
Los Angeles World Airports
Allen Ohanian
Chief Information Security Officer
Department of Children and Family Services
Los Angeles County
Scott Porter
Chief Information Officer
Los Angeles Fire Department
City of Los Angeles
Ted Ross
General Manager, Chief Information Officer
Information Technology Agency
City of Los Angeles
Michael Sylvester II
Assistant Director & Chief Information Officer
Department of Public Social Services
Los Angeles County
Nick Tran
Director of Information Systems
LA Sanitation
City of Los Angeles
Dave Wesolik
General Manager
Internal Services Department
Los Angeles County
Roozan Zarifian
Chief Information Officer
Human Resources Department
Los Angeles County
Clint Buytenhuys
Regional Vice President of Public Sector
Unqork
Maurice Diab
Account Executive
Dell Technologies
Chris Garn
Enterprise Account Executive
ServiceNow
Craig Graham
Regional Sales Manager
Splunk
Dylan Hendricks
Enterprise Sales Account Manager
Adobe
Jeanne Hwang
Senior Client Executive
Verizon
Rodney Johnson
Regional Sales Director
LexisNexis Risk Solutions
Justin Kauffman
Strategic Account Manager
VMware
Bruce Koop
Regional Manager
Okta
Matt Lough
Senior Manager, US Public Sector West
Amazon Web Services
Dorothy Navarro
Regional Vice President
DocuSign
Chuck Skiko
Client Executive
IBM
Michelle Smith
Account Lead
Accenture
Nicolle Wilson
Account Executive
Snowflake
Jim Wilson
Sr. Client Manager
Xerox
2022 Sponsorship opportunities are available. For more information, contact:
Heather Earney
Government Technology
Phone: (916) 932-1339
E-mail: heather.earney@erepublic.com