Registration and Morning Refreshments

California Grand Ballroom Lobby

Opening Remarks

California Grand Ballroom

Bill Kehoe, Chief Information Officer, Los Angeles County (@wmkehoe61)

Keynote – What’s Your Story

California Grand Ballroom

Kelly Swanson, Strategic Narrative Specialist

IT is an adventure. Or should be! Every project is a journey, and we need to be better at promoting what we’re doing and accomplishing by painting pictures that resonate. Data alone is not enough anymore. It’s already over-used, mis-used, abused and fake-newsed. The key is wrapping your data in a way that makes people care. You need the secret ingredient that is probably missing from presentations, pitches, speeches and any situation where you are trying to move the needle. In this mind-expanding session, you will find out how to go from manipulating to motivating, from communicating to connecting, from telling people what to do to making them want to do it. Learn from the master!

Networking Break

California Grand Ballroom Lobby

Concurrent Sessions

Cybersecurity Landscape

Pacific Ballroom 1/2

When State CIOs were surveyed for their top ten priorities for 2019, #1 on the list was cybersecurity and risk management. In just a few years cyberattacks have become everyone’s biggest fear – in private industry and government. The invaders just keep getting more creative. This session explores today’s threats, security frameworks and how to survive an attack with minimal damage.

Timothy Lee, Chief Information Security Officer, Information Technology Agency, City of Los Angeles

Justin St. Arnauld, Senior Manager, Solutions Architects, West SLED/FED, Verizon

What is Design Thinking?

Pacific Ballroom 3

When people hear the term “design thinking” they often assume it’s about fashion or home improvement. But in IT it refers to an approach that puts the focus on people when designing new services and products. It’s a way of thinking that considers desires, preferences and experiences. It also tends to be free-flowing and experimental in nature. This session explores how design thinking can be encouraged and tailored for public sector problem-solving.

Karen Schneider, Director of User Experience Design, Development, Laserfiche

Lawrence C. Lee, Vice President, Incubation & Strategy, Research & Product Development, Xerox

Asim Mohammed, Applications Manager, Department of Information Technology, City of Pasadena

Tech for Social Good

Bunker Hill

Technology has the potential to transform every aspect of our lives and help solve our toughest social and environmental problems. Tech for Social Good symbolizes the drive to utilize technology in ways that have profound impacts on society in general. Our mandate is clear: we must overcome the digital divide and find creative ways to support our most under-served residents. With a new census next year, now is the time to assess how far we’ve come and how far we still need to go. This interactive session provides a forum to openly discuss options, priorities and thought leadership.

Maria de la Luz Garcia, Director, Census 2020 Initiative, Mayor's Office of Budget and Innovation, City of Los Angeles

Roger Shiltz, Team Lead, Solution Engineering, Alteryx

Mobilizing the Workforce

Olympic

We’ve long since passed the tipping point where internet usage on mobile devices surpassed desktop access. And the gap will only widen as 5G rolls out, potentially changing how, when and where we work. This means that IT should be thinking mobile-first (and perhaps ultimately mobile-only) in almost everything it does. This session discusses where we’re headed and how to keep up with an increasingly demanding workforce and citizenry.

Bill Kehoe, Chief Information Officer, Los Angeles County

View Kehoe Presentation Here

Douglas Holland, Solutions Engineer, Akamai (@dholland64)

Lunch

California Grand Ballroom

Featured Speaker – Future Ready! The Playbook for 2020 and Beyond

California Grand Ballroom

Dustin Haisler, Chief Innovation Officer, e.Republic (@dustinhaisler)

The magnitude and speed of technological, economic and societal change is accelerating at an exponential pace. Your primary challenge is to anticipate the future – and then build it, being careful to optimize the upside while minimizing the effects of the shocks and stresses. Public leaders need more than just a new way of thinking – but a new way of executing supported by the right technological and cultural foundation. Future Ready focuses on what matters and why, what potential issues should be on your radar and the adaptive, actionable takeaways that you can work on today to prepare for 2020 and beyond, including:

View FutureReady Presentation Here

FirstNet Fireside Chat

California Grand Ballroom

Dr. Cedric Alexander, Author, CNN Contributor on Public Safety, Former Chief of Police

Public safety is undergoing a significant transformation and technology is at the heart of it. The transformation affects all areas of government, from education to transportation to frontline public safety. This session explores the intersection between public safety ecosystems and the technology revolution that is here – today.

Networking Break

California Grand Ballroom Lobby

Concurrent Sessions

Getting the Most Out of Your Data

Pacific Ballroom 1/2

Government by nature is in the data collection business, and there is no shortage of information from which to extract valuable insights. The challenge is to reinvent how you leverage the vast amounts of information to get real results. Emerging next-generation tools include predictive analytics, big data analytics, data visualization, cognitive technology and more. Can they be used to help solve – or at least mitigate – the homeless challenge? This session explores innovative ways to tap data to drive smarter decisions and solve vaster problems.

Max Stevens, Principal Analyst, Chief Information Office, Los Angeles County

Fei Wu, Senior Analyst, Chief Information Office, Los Angeles County

Bruce Wilcox, Senior Analytics Consultant/Account Executive, US Government, SAS

Design Thinking in Action

Pacific Ballroom 3

Design thinking provides a methodology that fuels innovative thinking. It helps people focus on how to think versus what to think. This interactive workshop covers the key components of design thinking and how they can be applied in your organization. You will hear how design thinking has been used to create new services and solutions, solve existing challenges and uncover insights regarding the unmet needs of your residents.

Dave Wesolik, General Manager, Internal Services Department, Los Angeles County

Niles Friedman, Strategic Advisor, Chief Information Office, Los Angeles County

Jeff Warren, Design Thinking Consultant, Internal Services Department, Los Angeles County

Karli Stander, Deputy Director, Innovation Team, Mayor's Office of Budget and Innovation, City of Los Angeles

5G & Connected Communities

Bunker Hill

Each new generation of wireless technology has brought faster, more robust cellular and internet connections, driven by an ever-expanding number of digital devices and ever-demanding users. The fifth generation of wireless network technology will be a game-changer that goes far beyond providing users with faster uploads, smoother video and quicker browsing. It will usher in a new era of smart communities by connecting all manner of robotics, vehicles and sensor-equipped infrastructure. And the wait is almost over! This session explores how 5G will impact the way we live, work and play.

Jonathan Behnke, Chief Information Officer, Department of Information Technology, City of San Diego

Chip Swisher, Director of Business Development, CenturyLink

Speed of IT Application Development

Olympic

Is coding becoming easier than ever? Many programmers and project leaders answer with an emphatic “yes!” because of the unprecedented number of tools and approaches that improve development efficiency. Agile, DevOps, machine learning, containers, serverless and automated testing are all changing the game. This session discusses current trends, tools and tactics for accelerating the software development process.

Mike Yeganeh, Vice President, Solution Engineering, Salesforce

Brian Eisenlauer, Manager of Solutions Architecture, Amazon Web Services

Cyber Incident Response: Tabletop Exercise

Angeleno Room

There are plenty of instructive stories and lessons learned from those who have been victims of hacks and breaches, but there’s no substitute for experiencing one yourself – even if it’s a simulation rather than the genuine thing. This interactive session offers an opportunity to participate in a real-world cyberthreat situation where you can interact to events as they unfold in a classroom setting. Best practices will be shared to help improve your crisis plan and strengthen your organization's immunity to crisis.

Jeffrey Aguilar, Deputy Chief Information Security Officer, Chief Information Office, Los Angeles County

Joan Ross, Field Chief Information Security Officer, Office of the CISO, Fortinet

Sponsor Briefing – Los Angeles County and City

Hollywood/Highland Room

(Industry sponsors only.) This informal discussion is hosted by Los Angeles County Chief Information Officer Bill Kehoe and City of Los Angeles Chief Information Officer Ted Ross. The focus will be on strategies, priorities, opportunities and the procurement process.

View Presentation Here

Networking Reception

California Grand Ballroom Lobby

Network with your colleagues and discuss technology solutions with the event exhibitors.

Los Angeles Excellence in Technology Awards

California Grand Ballroom

Opening Remarks

Ron Galperin, Los Angeles City Controller

Jeffrey Prang, Assessor, Los Angeles County

Applaud the winners of the Excellence in Technology Awards. This awards program honors outstanding achievements and recognizes innovative technology initiatives in the public sector throughout the Los Angeles area.

Registration and Morning Refreshments

California Grand Ballroom Lobby

EARLY BIRD SESSION: Innovation Speed-Dating – Conversations to Transform the Way Government Works

Olympic

We’ve teamed up six pairs of innovators from the Los Angeles region to host rapid rounds of discussions, speed-dating style. There will be four rounds, each with a topic covering a key aspect of innovation.

Hosted By:

Michelle Schwartz, Los Angeles County Account Manager, Oracle Public Sector

Opening Remarks

California Grand Ballroom

Ted Ross, General Manager and Chief Information Officer, City of Los Angeles

Keynote – Collateral Change: Finding Balance in Our Digitally Evolving World

California Grand Ballroom

Michael Hakkarinen, Instructional Technology Specialist, Utah Education Network (@edtechakk)

Is there any doubt that this is the Age of Disruption? Technology is tearing the fabric of society as we know it, driving historic levels of transformative change and mindboggling opportunities. But what are the consequences of this disruption on the lives of everyday citizens? The ramifications run deep, and it’s time to shift our focus from the technology to the resulting “collateral change” in human behavior. We’ve long passed some serious tipping points. This provocative session explores new communication paradigms, runaway device infatuation, generation gaps, radical education, future game-changers and creative ways to engage the “new citizen.”

Networking Break

California Grand Ballroom Lobby

General Session – Emerging Technologies

California Grand Ballroom

A hundred years ago, consumers were just starting to get familiar with electricity, telephones, refrigerators, stainless steel, washing machines and zippers. Those were glory days for technology, but no more so than today. Technology continues at a mad rate to insert itself ever more deeply into our lives, changing forever how we work, play and relate to others. This session looks at cutting edge technologies and innovations that are shaping an extraordinary future.

Pete Teigen, North American Lead for Blockchain / Mobile / Emerging Tech, Government Solutions Center of Competence, IBM Services

View Presentation Here

General Session – Cool Things Being Done in L.A.

California Grand Ballroom

Greater Los Angeles is already a trend-setting region in embracing new technology but now it’s on the brink of something special. Multiple initiatives are helping to usher the region into a new era of government service and quality of life. In this session we will get the inside scoop on how local jurisdictions are defining what it means to be innovative communities.

Jeanne Holm, Deputy Chief Information Officer and Assistant General Manager, Information Technology Agency, City of Los Angeles

Jasna Lukin, Division Manager, Customer Assistance Division, Internal Services Department, Los Angeles County

End of Conference

Conference times, agenda, and speakers are subject to change.