Los Angeles Digital Government Summit 2018 Banner

Overview

To view speaker presentations where available, see Agenda section.

View photo highlights of the Los Angeles Digital Government Summit 2018 Here.

LA DGS 18 photo 1        LA DGS 18 pic 2        LA DGS 18 pic 3

Government Technology’s passion is helping spread best practices and spurring innovation in the public sector. The Los Angeles Digital Government Summit is designed to do just that. The summit has an advisory board that gathers public sector and private sector leaders to create an agenda designed to make that passion relevant and actionable to the state and local government organizations attending the summit. Participants tell us they use inspirational keynotes, leadership discussions, networking breaks, and timely topics discussed in the numerous breakout sessions to help advance the goals of their organizations and their own career paths.

Topics Include:

  • Assessing Cybersecurity Risk, Vulnerability and Chances of Survival
  • Master Data Management
  • Project Management Trends
  • 5G and the Future of Wireless
  • Sponsor Briefing – City of Los Angeles
  • Reinventing the Citizen Experience
  • Regional Approach to Security
  • Strategies for Smart Communities
  • Procurement – the Good, the Bad and the Ugly
  • Using Technology to Solve Social Problems
  • Blockchain 101
  • Bridging the Digital Divide
  • Transforming the Voting Experience

A message from our Keynote Speaker

Speakers

Kristen Cox - Keynote

Kristen Cox - Keynote

Executive Director, Governor’s Office of Management and Budget, State of Utah

Kristen Cox is the executive director of the Utah Governor’s Office of Management and Budget (GOMB). Appointed to the position by Gov. Herbert in 2012, she has worked diligently to integrate operational excellence with the state’s management and budgeting practices.
The mission of GOMB is to create more value for every tax dollar invested. Under Kris’ leadership, Utah improved government performance by more than 27 percent by January 2017, exceeding the 25 percent goal set by the Governor. The work to improve government is never over, and the focus has now shifted to targeted improvements at specific state agencies.
Prior to her time at GOMB, Kris served as the executive director of the Department of Workforce Services (DWS). Kris led the DWS effort to save taxpayers nearly $30 million dollars while simultaneously improving quality for customers. This occurred during a time of significant caseload growth due to the 2008 economic recession.
Kris has also worked as the Secretary of the Maryland Department of Disabilities, was appointed to a position with the Department of Education by President George W. Bush and held numerous positions with the National Federation of the Blind. She ran as the Republican candidate for lieutenant governor of Maryland during the 2006 general election.
In December 2016, Kris was selected as one of Governing Magazine’s public officials of the year. She has also been honored by the Utah Community Foundation as an Enlightened 50 (2016), Utah Business Magazine as one of the 30 Women to Watch (2012) and by Days of 47 with the Pioneers of Progress Award for Business and Enterprise (2012).
Kris received her Bachelor of Science in Educational Psychology from Brigham Young University. She served an LDS mission in Brazil and treasures any opportunity to speak Portuguese. Kris is an avid reader and loves being active. She and her husband, Randy, have two sons. They love the outdoors, especially hiking Utah’s mountains and trails. Kris’ greatest outdoor adventures have been skydiving, paragliding, skiing, and hiking the Grand Canyon rim to rim.

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Dustin Haisler - Featured Speaker

Dustin Haisler - Featured Speaker

Chief Innovation Officer, e.Republic

Dustin Haisler is the Chief Innovation Officer for e.Republic, a role that helps shape the company’s products, services, and future direction. Primarily he leads e.Republic Labs, a market connector created as an ecosystem to educate, accelerate and ultimately scale technology innovation within the public sector. Dustin got his start in government as the finance director and later CIO for Manor, TX, a small city outside Austin, where he quickly built a track record and reputation as an early innovator in civic technology. A member of Code for America’s original steering committee, Dustin pioneered government use of commercial technologies not previously used in the public sector — including Quick-Response (QR) barcodes, crowdsourcing and gamification. In 2010, Dustin launched Manor Labs, a website that let residents submit their own ideas and vote other peoples’ ideas up or down. Subsequently, he joined the private sector to help create crowd-sourcing and innovation management software for New York City; Bogota, Columbia; and even part of the space program (through NASA’s Langley Research Center). Named a Government Technology Top 25 Doer, Dreamer and Driver in 2009, his work has been featured in Wired, Fast Company, the Wall Street Journal, Inc. and the Today Show on NBC. An in-demand speaker, he has given two TEDx speeches — one on Disrupting Government (TEDxAustin) and the other on Disrupting Education (TEDxLivermore).

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Mohammed Al Rawi

Mohammed Al Rawi

Chief Information Officer, Parks and Recreation, Los Angeles County

Mohammed Al Rawi is the Chief Information Officer for the department of Parks and Recreation. He is in charge of leading the development, modernization, assessment and ongoing analysis of information technology, information security governance, data management and reporting systems. He provides vision and leadership in the development and the implementation of technology infrastructure supporting the department’s 2,700 employee workforce. Prior to joining Parks and Recreation, he served at the Board of Supervisors, Second District, as Supervisor Mark Ridley-Thomas’s Deputy for Technology and Innovation, where he provided oversight and policy analysis for Information Technology projects covering 37 county departments.
At the Board of Supervisors, Mr. Al Rawi established a countywide plan to modernize over one hundred mission-critical application systems that were built on obsolete and outdated platforms, later he led the effort to establish a consolidated, robust and cost efficient countywide data center. The new enterprise data center will consolidate most of the County’s current 47 data centers saving the County over $200 million in construction costs only, and much more in hardware, software and energy costs. Mr. Al Rawi, in coordination with the County Chief Information Security Officer, established Countywide IT security standards to protect health and sensitive data throughout county and third-party contractors’ facilities. Thirty-two county departments’ respective 88,392 desktop computers are now protected with the highest data security and encryption methods. Mr. Al Rawi, in coordination with County Chief Data Officer, made county’s wealth of data open to the public through the data.lacounty.gov portal in a historical shift for fostering innovation, transparency and accountability.
Prior to joining the County of Los Angeles, Mr. Al Rawi worked for eight years as the Technical Director for the Los Angeles Times' news bureau in Baghdad. In that capacity, Mr. Al Rawi oversaw Information Technology operations for dozens of journalists covering the Iraq war and its aftermath, under extremely difficult circumstances. In 2006, Mr. Al Rawi was awarded the Best Staff - Los Angeles Times Editorial Awards.
Since joining the Department of Parks and Recreation, Mr. Al-Rawi have brought many innovative solutions to digitize, automate business processes and to solve complex, life-saving, business challenges. His leadership and advocacy for innovation was recognized by Government Technology, Mr. Al Rawi was named one of the Top 25 Doers, Dreamers and Drivers.
In addition to his passion for auto racing, Mr. Al Rawi is a computer scientist who enjoys coding and application development on his spare time.

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Nitin Badjatia

Nitin Badjatia

Head, Product Strategy, Customer Service Management, ServiceNow

Nitin Badjatia serves as the Head of Business Strategy for ServiceNow’s Customer Service Management product line. He’s a two-decade veteran of enterprise customer service applications, having been at Siebel Systems, RightNow Technologies, and Oracle in various sales and strategy roles. Nitin also led business strategy at knowledge management pioneer Knova Software. In 2012, Nitin was awarded the Consortium for Service Innovation’s Innovator award for his extensive contributions to the industry at large.

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Hardik Bhatt

Hardik Bhatt

Leader, Smart Cities & Mobility Verticals, World Wide Public Sector – State & Local Governments, Amazon Web Services

Hardik Bhatt is a business leader with tremendous acumen in both strategy and execution for large growth and transformations. He has moved seamlessly between the private and public sectors.
As leader of Amazon Web Services’ (AWS) Smart Cities and mobility businesses, Hardik is responsible for helping state and local governments become more efficient, effective, accessible, and competitive by optimizing the cloud, data analytics, Internet of Things, artificial intelligence, machine learning, and more.
In 2015, Governor Bruce Rauner recruited Hardik as the Chief Digital Officer for Illinois. In two years, he brought Illinois from the bottom four to the top third in national digital rankings, and pioneered the state’s Smart State and block chain initiatives. In addition to managing Illinois’ $1 billion technology investment, Hardik was responsible for building its digital economy strategy.
As a senior director for Cisco, he led global business development for Cisco’s Smart Cities and IoT businesses, working in 40 global cities in 19 countries. Hardik also served as CIO of the City of Chicago under Mayor Richard M. Daley’s administration, and as a consultant with Oracle and Tata Consultancy Services.
An early-stage investor with Hyde Park Angels, Hardik also serves on two IoT company boards. As a civic leader, Hardik is a member of the Economic Club of Chicago’s Young Leaders’ Committee, is a part of the Illinois Treasurer’s Growth and Innovation Fund roundtable of advisors and sits on the board of the Acero charter schools network (formerly known as Uno Charter School Network).

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Marvin Cruz

Marvin Cruz

Metro Chief Technology Officer, Los Angeles Metro, CGI

Mr. Cruz has over 25 years of experience envisioning and leading large-scale initiatives with significant scope. This includes over 15 years of planning, developing and leading implementation solutions for the second largest school district in the United States. His experience includes supporting school systems and public sector organizations, implementing systems with critical impact to homeless and foster youth, counselors and coordinators, school nurses, immigrant and low-income students and families, special education, food services, transportation, and school operations. He also has extensive experience designing, developing and implementing solutions for school budget departments, HR and payroll departments, Finance and Procurement departments, and business operations.

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Jagjit Dhaliwal

Jagjit Dhaliwal

Deputy Chief Information Officer, Office of the Chief Information Officer, County of Los Angeles

Jagjit Dhaliwal has recently joined Los Angeles County as a Deputy Chief Information Officer in the Office of CIO and acts as a Technical Advisor to Public Safety Department’s IT divisions. He oversees Cluster IT strategic objectives, enterprise initiatives, board priorities and technology directives. He collaborates with Department CIOs to foster IT transformation which includes, but not limited to, IT organization assessment, IT strategy planning, portfolio rationalization, IT governance, cloud migration and adapting emerging technologies like RPA, IoT & Blockchain.
Before joining the County, Jagjit brought 17+ years of IT consulting experience from the private sector. In his last role as the Director with Cognizant Technology Solutions, he managed P&L of Media and Communication accounts providing professional services like application development/ maintenance, infrastructure, quality assurance and consulting services. He was involved in the business development, delivery and operations of multiple strategic accounts belonging to multiple industry domains spanned across different geographical locations globally. His focus areas included IT strategy and enterprise initiatives including application modernization, cloud re-platforming, operational excellence, cost optimizations, automation and process improvements leading to OPEX & CAPEX savings. Under his leadership, the assigned accounts exceeded their targeted quotas multiple times with increased customer satisfaction index. Due to his excellent performance, Jagjit was also awarded "Engagement Partner Excellence award" at Cognizant. He holds multiple certifications in technical and project management streams as well.

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Anthony Di Bello

Anthony Di Bello

Senior Director, Marketing Development, Discovery, Security, and Analytics Business Unit, OpenText

A 13-year veteran of the cybersecurity and digital forensic incident response sector, Anthony Di Bello serves as Senior Director of Market Development for OpenText where he leads strategic planning and direction for cybersecurity solutions. Anthony joined OpenText with the Acquisition of Guidance software where he spent the previous 12 years, including the last several as Sr. Director of Products responsible for the voice of the customer, product roadmaps and go-to-market strategy across Guidance Software forensic security, data risk management and digital investigations products. Previously at Guidance, Anthony was Director of Strategic Partnerships responsible for building and delivering end-to-end solutions around the Guidance product portfolio through partnerships and integrations with adjacent technologies such as Blue Coat, ArcSight, ThreatGRID and DropBox. Before moving to Guidance, Mr. Di Bello spent seven years with Towers Watson, a global professional service firm specializing in risk and financial management.

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Irene Dyer, MS, MPH

Irene Dyer, MS, MPH

Director, Planning and Data Analytics, Department of Health Services, Los Angeles County

Irene Dyer is the Director of the Office of Planning and Data Analytics at the Los Angeles County Department of Health Services (LACDHS). Prior roles with LACDHS included Acting Director of the Healthy Way LA coverage initiative program for low income uninsured adults, and Chief of Epidemiology at the Sexually Transmitted Disease Program.
Ms. Dyer received a Bachelor’s degree in Biology from California State University, Northridge and worked as a licensed Clinical Laboratory Scientist, subsequently managing a clinical laboratory for several years. She also holds a Master’s degree in Clinical Sciences from California State University, Dominguez Hills and a Master of Public Health degree in Epidemiology from the University of California, Los Angeles.

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Joyce Edson

Joyce Edson

Assistant General Manager, Deputy Chief Information Officer, Information Technology Agency, City of Los Angeles

Joyce Edson has been a leader and technologist for the City of Los Angeles for the past 28 years. She is an accomplished and experienced manager with extensive experience in application and infrastructure project management – Agile and Lean Six Sigma. Superior strategic-planning, creative leadership, and focused staff management skills. Ability to deliver innovative solutions for the successful completion, of the most challenged and challenging projects.
Joyce is currently the Deputy CIO and Assistant General Manager with the City of L.A.’s Information Technology Agency (ITA). She provides City Departments with Application development.

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Sharon Harvey

Employee Development and Project Manager, Technology, Learning & Support Services, Los Angeles County Office of Education

Sharon Harvey joined the Los Angeles County Office of Education (LACOE) in 2007 as a Workforce and Organization Development (W.O.D.) Coordinator in Human Resource Services. Sharon has delivered Leadership Development workshops, supported organization wide strategic planning activities, provided meeting design and facilitation services, and coordinated Alternative Dispute Resolution activities (including Mediation Services) for Labor Relations. In her current role as Employee Development & Project Manager in the Technology Services Department, she designs and implements training plans that integrate purposeful communication and align with overall business objectives. Sharon is skilled in establishing collaborative relationships with business partners, nonprofit organizations, elected or appointed officials, district administrators, and all levels of staff.

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Kyle Holland

Kyle Holland

Director, Systems Projects, TAP Technical Systems, LA Metro

Kyle Holland serves as a Director of Customer Experience for TAP Technologies at LA Metro. She began her work in TAP in 2013 and oversees TAP customer education and marketing.
Kyle has 10 years of experience using marketing and communications strategies to support agency and organizational goals in the public, nonprofit and private sectors.

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Ralph Johnson, CISSP, CISM, HISP, CIPP/US

Ralph Johnson, CISSP, CISM, HISP, CIPP/US

Chief Information Security Officer, Los Angeles County

Mr. Johnson was recently appointed to the position of Chief Information Security Officer for Los Angeles County, California. In this position he is responsible for countywide governance of information security including policy, strategy, oversight and incident response.
He held the position of Chief Information Security and Privacy Officer for King County, Washington from 2005 to 2018 in which he oversaw information security and privacy issues for the entire county. In this capacity, he established the information assurance program from policy development, compliance, information risk management, metrics and controls selection, implementation, monitoring and evaluation. Mr. Johnson’s has been with King County for 28 years serving in multiple IT and management roles.
Mr. Johnson was an Instructor in the Information Security and Risk Management Continuum Program at the University of Washington and remains on their advisory board for the program. He is also a certified instructor for of the Holistic Information Security Practitioner Institute course and is the curriculum director for this organization updating and maintain the quality and content of the course.
Mr. Johnson also serves on the Executive Committee, Product Review Board for the Trusted Purchasing Alliance and is a co-chair of the Education and Awareness Sub-Committee of the Multi State – Information Sharing and Analysis Center (MS-ISAC).
Mr. Johnson was an Adjunct Instructor in the Information Systems and Cyber Security Bachelor’s program at ITT Technical Institute in Seattle from December 2014 until September 2016. Teaching courses on Risk Management, Policy Development and Security Issues in a Legal Context.
Mr. Johnson is the recipient of the ISE® West People’s Choice 2014 award and was also a nominee for ISE® North America in 2014.
He held the position of HISPI Governance Board President from April of 2012 to July 2014 and served as Governance Board Secretary for three years prior to assuming the role or President. He continues to serve the institute by maintain and enhancing the training course materials.
Mr. Johnson has a Bachelor’s degree in Business Administration from Eastern Oregon University and an Associate’s degree in Mortuary Science form San Francisco College of Mortuary Science.
He holds multiple certifications in information security, information privacy, network administration and project management.

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Mary-Sara Jones

Mary-Sara Jones

US State & Local Health and Human Services, IBM

Mary-Sara Jones leads Health and Human Services for IBM in the U.S. State and Local Government segment. She brings more than 20 years of experience in Health and Human Services (HHS), transforming service delivery through the use of technology and leading clients through policy and business challenges. Working with agencies across the U.S. and globally, Mary-Sara guides health and human services organizations in addressing some of today’s most significant social issues such as homelessness, substance use disorder, recidivism and child safety.
Connecting the ecosystem of agencies, providers, and community based organizations with clients and families to address the social determinants of health and focus on improving client outcomes is at the core of Mary-Sara's work. Leveraging innovations such as cognitive, mobility, and consent management along with industry standards such as the Medicaid Information Technology Architecture (MITA) and the National Information Exchange Model (NIEM), she develops strategies with her clients to overcome demanding changes in policy and compliance and provide the multi-disciplinary support necessary to address today's complex HHS environment.

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Bill Kehoe

Bill Kehoe

Chief Information Officer, Los Angeles County

Bill Kehoe has been a public-sector Chief Information Officer (CIO) since 2002 serving as a State Agency CIO at the State of Washington Department of Licensing from 2002 – 2010; at King County Washington from 2010 – 2017; and as Los Angeles County CIO from November 2017 – Present. Bill has provided strategic and operational leadership for key organizational and technology transformations as a CIO including: three mainframe migrations, two IT organization and technology consolidations, multiple data center consolidations, development of multiple online services for state and local government residents, hybrid cloud strategy and deployment, application rationalization and modernization, IT Governance, Innovation, IT Strategic Planning, Enterprise Architecture, Information Management, and Unified Communication services.
As the CIO for Los Angeles County, Bill and the Office of the CIO have responsibility for enterprise technology strategy, governance, and policy. Bill and the Office of the CIO are also responsible for the enterprise information management, security, and department consulting programs.
Bill is involved in several professional organizations and is the current President of MIX, a national local government CIO consortium. Bill was recognized by Government Technology as one of the Top 25 Doers, Dreamers, and Drivers in 2015. King County was recognized as the top large county in the 2017 Digital Counties Survey.
Bill graduated from Gonzaga University in 1984 with a degree in electrical engineering and ran cross country for the school where he met his wife, Susan. Bill has run 14 marathons including the 1993 Boston Marathon. His best finish was the 1991 Seattle Marathon where he finished 10th overall with a time of 2:36. Bill also coached high school cross country and track and field for 11 years (1999 – 2010). His boys’ and girls’ teams won seven combined cross country and track state championships and several of his athletes moved on to successful collegiate running careers. Bill was voted into the Washington State Cross Country High School Coaches Hall of Fame in 2015.

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Lawrence C. Lee

Lawrence C. Lee

Vice President, Incubation & Strategy, Research & Product Development, Xerox Corporation

Lawrence Lee is Vice President of Incubation and Strategy, where he leads incubation of new offerings and technology strategy to ensure that Xerox is investing in the right set of technologies, intellectual property, and partnerships to deliver the existing product portfolio as well as new business opportunities.
Lee was previously Senior Director of Strategy at PARC, a Xerox Company, where he led strategy and portfolio management to create new growth options for Xerox and PARC’s commercial clients. Prior to joining PARC, Lee co-founded Zoundry LLC, one of the first social commerce web services for bloggers, and he was Vice President of Business Development at Mirror Worlds Technologies, Inc., which pioneered social information streams in the late 1990s.
He holds an MBA from the Yale School of Management and joint bachelor degrees from Wharton and the School of Engineering and Applied Science at the University of Pennsylvania.

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Dean C. Logan

Dean C. Logan

Department Head, Registrar-Recorder/County Clerk, Los Angeles County

Dean C. Logan currently serves as the Los Angeles County Registrar-Recorder/County Clerk. His office is responsible for registering voters, maintaining voter files, administering federal, state, local and special elections and verifying initiatives, referenda and recall petitions for the largest and most complex county election jurisdiction in the country with 5.2 million registered voters. His office also records real property documents; maintains vital records of births, deaths and marriages; issues marriage licenses; oversees countywide records management and archives programs and processes business filings and other documents. Logan has over 25 years experience in elections administration, records management and public service. Prior to moving to Southern California, Logan served as the Director of Records, Elections and Licensing Services for King County, Washington. He holds a degree in Organizational Leadership from Azusa Pacific University and an Executive Master of Public Administration from the Evans School of Public Affairs at the University of Washington.

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Jake Margolis

Jake Margolis

Chief Information Security Officer, Metropolitan Water District, Southern California

Mr. Margolis the CISO for the Metropolitan Water District of Southern California (MWD). As such, he is responsible to oversee the Water District’s cybersecurity program; which entails protecting enterprise systems and critical infrastructure. Prior to joining the MWD, he was the CISO for the County of Orange, CA where the County received the National Association of Counties (NaCo) award recognizing the County’s Cybersecurity program for Driving Innovation in an Evolving Environment. Prior to joining the County, Mr. Margolis was the Information Assurance Manager for the California National Guard and California Military Department, where he oversaw the development and management of the California National Guard’s Cybersecurity program. During his service with the California National Guard, his assignments included Emergency Communications Plans Officer, Signal (Communications) Unit Commanding Officer, Chief Communications Officer for an Infantry Brigade and Network Operations Manager for the California National Guard Network Operations and Security Center.
Mr. Margolis Certified Information Systems Security Professional (CISSP), earned a BS degree in Computer Applications and Networks and holds a Master’s Degree in Information Systems and Technology Management. Mr. Margolis has been a Commissioned Officer in the United States Army Reserve. He was deployed to New Orleans, LA, as part of the humanitarian relief efforts in the wake of Hurricane Katrina in 2005 and served two tours in Afghanistan.

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Denny Moore

Web Systems Developer, TAP Technologies, LA Metro

Denny Moore is a User Experience Specialist and Web Developer who manages taptogo.net for TAP, LA County's transit fare card. He began working at TAP in 2015.
Denny has spent over 20 years designing and building digital experiences for audiences in various industries including music, arts, sports and entertainment. He is passionate about technology, usability, and creating beautiful, functional web applications.

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Josh Morgan, PsyD

Josh Morgan, PsyD

National Director, Behavioral Health and Whole Person Care, SAS Government Practice

As SAS’ National Director of Behavioral Health and Whole Person Care, Dr. Josh Morgan helps public health agencies use data and analytics to support a person-centered approach to improving health outcomes. A licensed psychologist, Dr. Morgan was previously San Bernardino County Department of Behavioral Health’s Chief of Behavioral Health Informatics. His clinical work includes adolescent self-injury, partial hospitalization, and intensive outpatient programs, psychiatric inpatient units and university counseling centers. Dr. Morgan earned his Bachelor of Arts in Religious Studies from the University of California, Berkeley, and a PsyD (Doctor of Psychology) in Clinical Psychology with an emphasis in Family Psychology from Azusa Pacific University, and is trained in Dialectical Behavior Therapy.

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Michael Owh

Michael Owh

Chief of Procurement, City of Los Angeles

In 2018, Mayor Eric Garcetti appointed Michael Owh as Los Angeles’ first Chief Procurement Officer, a key post that will help transform the City’s process for engaging vendors, including local and minority-owned businesses. Mayor Garcetti created the position of Chief Procurement Officer to maximize the value of City resources, and make sure there’s a level playing field for small and minority-owned businesses that want to share in the opportunities that our city creates. As Chief Procurement Officer, Owh will work to identify cost savings in the City’s spending, increase transparency, and reduce contracting time. A core priority of the Garcetti Administration is delivering inclusive economic growth, and the Chief Procurement Officer will play an important role in advancing this commitment.
Prior to joining the Mayor’s Office, Owh served as the New York City’s Chief Procurement Officer and Director of the Mayor’s Office of Contract Services, responsible for procurement policy and the oversight of more than $21 billion coordinated through 40 city agencies. In this role, Owh led the NYC PASSPort project, which went live on August 1, 2017, replacing a decades-old paper-based process. Future releases will include source to contract functionality.
In New York City, Owh was also instrumental in launching the NYC’s Nonprofit Resiliency Committee and worked in partnership with the Office of M/WBEs and the NYC Department of Small Business Services to support NYC’s Minority- and Women-owned Business Enterprise Program. Previously, Owh was General Counsel at the NYC Department of Youth and Community Development and Deputy General Counsel at the Department of Small Business Services.
Michael received his B.A. from the University of California at Berkeley, and his J.D. from the St. John’s University School of Law.

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Jerry Power

Jerry Power

Executive Director, Institute for Communication Technology Management, USC Marshall

Jerry Power is the Executive Director of The Institute for Communication Technology Management (CTM) at University of Southern California’s Marshall School of Business. CTM and its board of corporate leaders are actively engaged in identifying emerging trends driven by the rapid evolution of digital communications technologies and services. Through its research and educational programs, the Institute explores the new opportunities and challenges for the business community in the age of mobility, broadband, and digital content. CTM embraces our increasingly dynamic market and harnesses the thought leadership of the University and our member companies to find new ways to thrive in this evolving business climate.
Jerry is also a founding member of the I3 Consortium. I3 is working to create an opensource Internet-of-Things meta layer that allows communities of independent IOT device owners to work together as active members of the expanding data ecosystem. The consortium recognizes the importance and the personalized nature of privacy, trust, and incentives as key enablers of a sustainable, managed, and networked IOT infrastructure that supports collaborative IOT environments.

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Arvin Singh

Arvin Singh

Head of Public Sector Strategy, Verizon

Responsible for delivering future technology vision and thought leadership across Government and Public Sector agencies. Specifically, he is responsible for identifying key market opportunities, defining customer requirements, driving development and launch of innovative solutions. Arvin has successfully created and launched Verizon’s own cloud based Digital Signage solution leveraging 4G-LTE. His team is responsible for providing overall wireless technology governance and guidance to enterprise, SMB, government & public sector clients. Arvin began his wireless career in 2000 when he first joined Verizon to start the Tier II Wireless Helpdesk program, and has since moved on to variety of roles with increasing responsibility within Sales, Marketing, Operations, Corporate Technology and Product Management.
Arvin has a Master’s in Business Administration and Management from Pepperdine University.

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Jeffrey Stout

Senior Enterprise Security Architect, Akamai Technologies

Jeffery has 20 years of experience designing, securing and implementing solutions for Public and Private Sectors
Following Security best practices for industry standards, as well as coming up with creative solutions to close any gaps.
Current area of focus: Bot Hunter, Web Attack Defender, APT Analysis. API Evangelist.
Global Security Architecture, Design and Implementation for fortune 100, Large Enterprise and Public Sector Customers, ensuring Security, Performance, Availability and Resilience.
Educating customer of the entire threat landscape. Rapid response and actionable information
about emerging threats to enable them to maintain their network data security and integrity.
With new exploits, mute-vector techniques and malware being developed every day, it's no longer enough to rely on known vulnerabilities when monitoring networks. We need to get away from traditional security methodologies ALLOW/DENY and focus on Behavioral tends and Anomalies for
better adversary detection and prevention.

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Steven Sturm

Children’s Services Administrator, Education and Developmental Services Section/Early Education Programs, Department of Children and Family Services, Los Angeles County

Mr. Sturm has been an administrator for the Los Angeles County Department of Children and Family Services (DCFS) for over 20 years, the last ten of which he focused on building partnerships with early care and education providers to increase DCFS-supervised children’s access to high quality education support services. Through these partnerships, he developed the innovative electronic Head Start and Early Education Referral System, which has facilitated thousands of preschool and childcare program enrollments. He also developed the Student Information Tracking System, allowing social workers to see academic progress and history in real time. Mr. Sturm has received awards for his work on these systems from the National Association of Counties, the California State Association of Counties and the LA County Productivity and Quality Commission.

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Dan Wesley

Chief Technology Officer, North America, Workday

Dan Wesley is Workday’s Chief Technology Officer - North America. In this role Dan is responsible for articulating Workday’s architecture, technology and platform initiatives and has over 30 years of deep system architecture experience that spans database, OLAP, dimensional analysis, capacity/performance planning, network configuration and protection, security, disaster recovery and highly available infrastructure design.
Dan has deep ERP solution experience gained during his time at Oracle, PeopleSoft, SAP and ATT Global Hosting. Recently he was a Senior Architect and Security Risk Officer for an Andreessen Horowitz start-up (Tidemark) that offered a Multi-tenant SaaS EPM solution that utilized Big Data, Micro-service, Machine Learning and In-memory Grids for a next generation EPM Budgeting and Planning tool. During his time at Workday, Dan supported the Chief Trust Office in conveying Security and Global Data Privacy concerns to prospective customers.

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Agenda

Tuesday, August 28

8:00 am Pacific

Registration and Morning Refreshments

California Grand Ballroom Lobby

9:00 am Pacific

Opening Remarks

California Grand Ballroom

Ted Ross, General Manager and Chief Information Officer, City of Los Angeles

9:15 am Pacific

Keynote – How to Get Breakthrough Results in Government: Leverage the Power of IT

California Grand Ballroom

Kristen Cox, Executive Director, Governor’s Office of Management and Budget, State of Utah

Technology has the power to transform how government performs but it can also create a new set of challenges if initiatives are not well-conceived and properly implemented. With the right mindset and tools, IT teams can figure out why and how to overcome these “inevitable” challenges and barriers in order to get real breakthroughs. The first step is to start thinking differently about the business value of each and every project. In this session, Theory of Constraints (TOC) expert and 2016 Governing Magazine Public Official of the Year Kristen Cox will outline how you can get bottom-line, measurable results that will have a powerful impact on your organization.

10:15 am Pacific

Networking Break

California Grand Ballroom Lobby

10:45 am Pacific

Concurrent Sessions

Assessing Cybersecurity Risk, Vulnerability and Chances of Survival

Pacific Ballroom 1/2

Can we ever be 100% digitally secure in this age of IoT, cloud, mobility, data-sharing, hacktivism, cyberwarfare, et al.? The answer, of course, is no. But at the same time, failure is not an acceptable option for stewards of private information. What can we do to improve the odds? The first step is understanding how to manage risk. Much can be gleaned from debacles and near-misses in the public sector. This session takes a no-nonsense look at how, why and where governments go wrong.

Moderator: Ralph Johnson, CISSP, CISM, HISP, CIPP/US, Chief Information Security Officer, Los Angeles County

Anthony Di Bello, Senior Director, Marketing Development, Discovery, Security, and Analytics Business Unit, OpenText

Jake Margolis, Chief Information Security Officer, Metropolitan Water District, Southern California

Allen Ohanian, Chief Information Security Officer, Department of Children and Family Services, Los Angeles County

Linking Data Across the Jurisdiction to Improve Service Delivery

Pacific Ballroom 3

In this age of big data, it’s more important than ever to find ways to consolidate and share reliable data organization-wide. Otherwise there will be inefficiencies, missed opportunities and blunted economic development. This session focuses on exciting new tools and approaches for identifying, streamlining and sharing critical information across the enterprise.

Mark Greninger, Chief Data Officer, Office of the Chief Information Officer, Los Angeles County

Sam Hall, State and Local Government Marketing Manager, Laserfiche (@GovernmentLaser)

Peter Loo, Chief Deputy CIO, Office of the Chief Information Officer, Los Angeles County

Cloud Innovation for Improved Customer Service

Bunker Hill

Today, almost anything can be delivered “as a service”: software, mobile apps, infrastructure, storage, platforms, data, you name it. The possibilities and configurations are endless, and they introduce a variety of risks and challenges. Innovation (or lack thereof) determines whether government keeps up with customer demand or not, so we have to understand what’s possible and how to get there. This session explores a local agency’s success story in innovating the customer service process.

Kyle Holland, Director, Systems Projects, TAP Technologies, LA Metro

Denny Moore, Web Systems Developer, TAP Technologies, LA Metro

5G and the Future of Wireless

Angeleno Room

The next generation of wireless is still a few months away but now is a good time to get familiar with what it will offer and to assess how well-prepared we are. Basically, 5G is the solution for dealing with the Internet of Things – millions of sensors and the resulting flood of information. And the brochures state that 5G will have the side benefit of changing the way we live, work and play. Hyperbole or real? This session discusses why 5G will be a game-changer and how close it is to becoming a reality in Los Angeles.

Jeanne Holm, Deputy Chief Information Officer and Assistant General Manager, Information Technology Agency, City of Los Angeles (@JeanneHolm)

Jason Inskeep, 5G Enterprise Solutions Lead, AT&T

Arvin Singh, Head of Public Sector Strategy, Verizon

Sponsor Briefing – City of Los Angeles

Olympic Room

(Industry sponsors only.) This informal discussion is hosted by Ted Ross, Chief Information Officer, City of Los Angeles. The focus will be on strategies, priorities, opportunities and the procurement process.

12:00 pm Pacific

Lunch

California Grand Ballroom

12:45 pm Pacific

Featured Speaker – AI-Driven Government of The Future – Where Software and People Meet

California Grand Ballroom

Dustin Haisler, Chief Innovation Officer, e.Republic

Artificial Intelligence is one of the most talked about technologies both inside and outside of government – from HR chatbots to autonomous vehicles to predictive analytics – AI is rapidly embedding itself into governments across the globe. As with any new technology, there are more questions than answers, especially when we consider AI’s ultimate impact on government agencies and their workforces. This session dives into the latest advances in AI, what government agencies are doing with it today, what the future holds for AI in government and, most importantly, how to make disruption your friend!

1:45 pm Pacific

Networking Break

California Grand Ballroom Lobby

2:15 pm Pacific

Concurrent Sessions

Reinventing the Citizen Experience

Pacific Ballroom 1/2

Uber, Amazon, Alexa, Siri, AirBnB – these are just a few of the innovations that have given rise to entirely new paradigms in customer experience. Can government do the same? Absolutely! There’s no other choice. Sooner or later, it must be done. The good news is that it’s closer and more attainable than one might expect. This session looks at some innovative tools and strategies that will revamp and revitalize government’s relationship with its citizens.

Mohammed Al Rawi, Chief Information Officer, Parks and Recreation, Los Angeles County

Nitin Badjatia, Head, Product Strategy, Customer Service Management, ServiceNow

Lawrence Lee, Vice President, Incubation & Strategy, Research & Product Development, Xerox Corporation

Regional Approach to Security

Pacific Ballroom 3

There is no hotter topic right now than cybersecurity. And it goes without saying that no government should stand alone in cyber conflicts. There is strength in numbers. This session provides an open dialogue on what can be done within this region to collectively win the tough security battles that loom over us every day.

Ralph Johnson, CISSP, CISM, HISP, CIPP/US, Chief Information Security Officer, Los Angeles County

Tim Lee, Chief Information Security Officer, City of Los Angeles

Jeffrey Stout, Senior Enterprise Security Architect, Akamai Technologies

Strategies for Smart Communities

Angeleno Room

The concept of smart cities has been around for a decade, but it’s only in the last few years that it’s really picked up steam. The technology drivers are well known: sensors, Internet of Things (IoT), machine learning, artificial intelligence, 5g wireless, fiber networks, big data, et al. But implementation is another matter. There are a lot of moving parts. This session discusses how to define, assess, prioritize and strategize your own smart evolution.

Joyce Edson, Assistant General Manager, Deputy Chief Information Officer, Information Technology Agency, City of Los Angeles

Christopher Barlow, Senior Director, Thomson Reuters

Jerry Power, Executive Director, Institute for Communication Technology Management, USC Marshall

Procurement – the Good, the Bad and the Ugly

Bunker Hill

Where there’s frustration there’s opportunity, right? So that means procurement must offer an awful lot of opportunity! Some things to look into are: How can we leverage contracts and purchasing power to save more time and money? Is there anything we can do to make the process smoother for providers? Is there a way to better manage vendor contracts and relations? This session explores ways to turn procurement into something more sublime to all parties involved.

Jim Hall, Strategic Sourcing Officer, Internal Services Department, Los Angeles County

Michael Owh, Chief of Procurement, City of Los Angeles

Dan Wesley, Chief Technology Officer, North America, Workday

Sponsor Briefing – Los Angeles County

Olympic Room

(Industry sponsors only.) This informal discussion is hosted by Bill Kehoe, Chief Information Officer, Los Angeles County. The focus will be on strategies, priorities, opportunities and the procurement process.

3:30 pm Pacific

Networking Reception

California Grand Ballroom Lobby

Network with your colleagues and discuss technology solutions with the event exhibitors.

4:15 pm Pacific

Los Angeles Excellence in Technology Awards

California Grand Ballroom

Applaud the winners of the Excellence in Technology Awards. This awards program honors outstanding achievements and recognizes innovative technology initiatives in the public sector, at the county and city of Los Angeles.

Wednesday, August 29

8:00 am Pacific

Registration and Morning Refreshments

California Grand Ballroom Lobby

8:00 am Pacific

EARLY BIRD SESSION: Innovation Speed-Dating – Conversations to Transform the Way Government Works

Olympic Room

We’ve teamed up seven pairs of innovators from the Los Angeles region to host rapid rounds of discussions, speed-dating style. There will be four rounds, each with a topic covering a key aspect of innovation. Be sure to stick around at the end for one more opportunity to have your questions answered by on-the-ground practitioners!

Hosted By:

Michelle Schwartz, Los Angeles County Account Manager, Oracle Public Sector

Rebecca Friedman, Media Services Director, Internal Services Department, Los Angeles County

9:00 am Pacific

Opening Remarks

California Grand Ballroom

Bill Kehoe, Chief Information Officer, Los Angeles County @wmkehoe61

9:10 am Pacific

General Session – Using Technology to Solve Social Problems

California Grand Ballroom

Technology continues to innovate daily life in ways previously unimagined, and we have more information and tools at our fingertips than most of us know what to do with. Telemedicine gives access to healthcare on-demand, AR and VR are changing the way we teach in classrooms and train our workforce, and blockchain promises to disrupt our financial institutions. The potential is limitless, but how do we pledge to use this power for good and focus attention on helping those that need it most? This session considers how the public sector can and is leveraging technology to solve the most daunting social challenges.

Moderator: Bill Kehoe, Chief Information Officer, Los Angeles County @wmkehoe61

Irene Dyer, MS, MPH, Director, Planning and Data Analytics, Department of Health Services, Los Angeles County

Jeanne Holm, Deputy Chief Information Officer and Assistant General Manager, Information Technology Agency, City of Los Angeles (@JeanneHolm)

Mary-Sara Jones, Industry Leader, Health and Human Services, IBM

Josh Morgan, PsyD, National Director, Behavioral Health and Whole Person Care, SAS Government Practice (@DrJosh)

10:15 am Pacific

Networking Break

California Grand Ballroom Lobby

10:45 am Pacific

Fast Track Sessions

California Grand Ballroom

Blockchain 101

Blockchain is being called the next big transformational technology in government. What is blockchain? In a nutshell, it’s an incorruptible and transparent ledger of digital transactions. Examples include identity management, contract management, financial services, licensing, electronic voting and more. There is a lot to like. This session provides an introduction to this fast-emerging technology, why it is particularly suited to government applications and how to get started.

Jagjit Dhaliwal, Deputy Chief Information Officer, Office of the Chief Information Officer, Los Angeles County

Hardik Bhatt, Leader, Smart Cities & Mobility Verticals, World Wide Public Sector – State & Local Governments, Amazon Web Services

Bridging the Digital Divide

It’s a highly interactive and fast-paced society, and people are getting more demanding about, well, everything. The pressure is mounting on government, too, as the public wants and needs digitized services. But how does government keep up and not leave anyone behind? What are the socio-economic barriers? What are the technical challenges? This session looks at some of the progress being made in approaching genuine digital equity.

Introduction by: Marvin Cruz, Metro Chief Technology Officer, Los Angeles Metro, CGI

Sharon Harvey, Employee Development and Project Manager, Technology, Learning & Support Services, Los Angeles County Office of Education

Steven Sturm, Children’s Services Administrator, Education and Developmental Services Section/Early Education Programs, Department of Children and Family Services, Los Angeles County

Transforming the Voting Experience

Los Angeles County has a population of 10 million but elections have relied on decades-old equipment and a process that desperately needed reimagining. In order to enhance the overall voting experience to meet the needs of an increasingly large and complex electorate, the County has created a new vision for the future of elections system and is ready to share their progress.

Dean C. Logan, Department Head, Registrar-Recorder/County Clerk, Los Angeles County

12:00 pm Pacific

End of Conference

Conference times, agenda, and speakers are subject to change.

The L.A. Grand Hotel Downtown

333 S. Figueroa Street
Los Angeles, CA 90071
(213) 617-1133

Get Directions To
The L.A. Grand Hotel Downtown

Advisory Board

Government Representatives

Mohammed Al Rawi
Chief Information Officer
Parks and Recreation
Los Angeles County

Patrick Astredo
Deputy Executive Officer, Enterprise Business Applications
Information and Technology Services
Los Angeles County Metropolitan Transportation Authority

Jonathan Behnke
Chief Information Officer
Information Technology
City of San Diego

Keith Brooks
Information Technology Director
City of Oxnard

Louis Carr, Jr.
Chief Information Officer
Water and Power
City of Los Angeles

Joseph Cevetello
Chief Information Officer
City of Santa Monica

Benny Chacko
Deputy General Manager
Los Angeles County, Information Technology Services
Los Angeles County

Amanda Daflos
Director of Innovation Team
Mayor's Office of Budget and Innovation
City of Los Angeles

Joyce Edson
Assistant General Manager (Deputy CIO)
Information Technology Agency
City of Los Angeles

Anita Fernandez
Director of Information Systems
LA Sanitation
City of Los Angeles

Rebecca Friedman
Media Services Director
Internal Services Department
Los Angeles County

Dean Gialamas
Division Director
Technology & Support Division
Los Angeles County Sheriff's Department

Jeramy Gray
Assistant Executive Officer of Technology and Planning
Executive Office of the Board of Supervisors
Los Angeles County

Jim Green
Chief Information Officer
Probation Department
Los Angeles County

Jeanne Holm
Deputy Chief Information Officer and Assistant General Manager
Information Technology Agency
City of Los Angeles

Bill Kehoe
Chief Information Officer
Chief Information Office
Los Angeles County

Binh Le
Assistant Director, Department Chief Information Officer
Public Library
Los Angeles County

Peter Loo
Deputy Chief Information Officer
Chief Information Office
Los Angeles County

Karen Loquet
Assistant Auditor-Controller
Department of Auditor-Controller
Los Angeles County

Prasad Mahale
Deputy Chief Information Officer
City of Riverside

Jake Margolis
Chief Information Security Officer
Metropolitan Water District of Southern California

Murtaza Masood
Chief Information Officer
Human Resources Department
Los Angeles County

Allen Ohanian
Information Security Officer
Department of Children and Family Services
Los Angeles County

Todd Pelkey
Chief Information Officer
District Attorney
Los Angeles County

Ted Ross
General Manager/Chief Information Officer
Information Technology Agency
City of Los Angeles

Bryan Sastokas
Chief Information Officer
Technology & Innovation
Los Angeles Metro

Michael Sylvester, II
Assistant Director
Department of Public Social Services
Los Angeles County

Ray Uyemura
Director of Systems
Office of Finance
City of Los Angeles

Dave Wesolik
General Manager
Information Technology Services
Los Angeles County

Roozan Zarifian
Information Technology Director
Human Resources Department
Los Angeles County

Industry Representatives

Gary Bluhm
Senior Account Executive
OpenText

Chad Duffy
Account Executive
Workday

Reymund Dumlao
Regional Manager
Oracle America, Inc

Carla Fields
Sales Director
Government/Education
AT&T

Chris Garn
Enterprise Architect Executive
ServiceNow

Jeanne Hwang
Senior Client Executive
Verizon

PJ Joshi
Vice President
Consulting Services
CGI

Alana Muntz
Client Representative
IBM

Keith Nichols
Managing Director
Tax & Accounting Government
Thomson Reuters

Thomas Phelps
Vice President of Corporate Strategy & Chief Information Officer
Laserfiche

Loc Ta
Account Executive
Worldwide Public Sector
Amazon Web Services

Garrett West
Account Executive
DLT Solutions

Bruce Wilcox
Senior Account Executive
US Government
SAS

Michelle Yoshino
General Manager
Public Sector, Xerox North America Operations
Xerox Corporation

Registration Information / Contact Us

Contact Information

 

Sponsorship opportunities are available. For more information, contact:

Alison Del Real
Government Technology
Phone:  (916) 932-1435
E-mail:  alison.delreal@govtech.com

Venue

The L.A. Grand Hotel Downtown

333 S. Figueroa Street
Los Angeles, CA 90071
(213) 617-1133