Registration and Breakfast

Welcome and Introductions

Teri Takai,  Chief Programs Officer, Center for Digital Government

Barry Condrey,  Senior Fellow, Center for Digital Government

Rob Lloyd,  Chief Technology Officer, City of Seattle, Washington

Zach Posner, Chief Information Officer, Salt Lake City, Utah

When Less is Less - The Realities of Civic Technology Funding in 2026

Identified as the number one concern for municipalities, funding constraints may cripple us in 2026. Let’s examine the theme of “Excellence at the Essential”, connecting with peer directors to ensure the organization’s essential (small) set of priority internal and public service investments are timely.

Moderator: Barry Condrey, Senior Fellow, Center for Digital Government

Chris Mertens, IT Director, Hamilton County, Indiana

Joanne Worsham, Deputy Chief Information Officer, Chesterfield County, Virginia

Break

Cybersecurity 2026 - Moving Beyond the Basics & Lessons Learned from 2025

The cybersecurity basics have been a focus for cities & counties. Is this the year we move ahead with more advanced efforts like zero trust, SOAR, IT Supply chain and micro-segmentation? We are poised to move beyond the basics, but did we learn enough from 2025?

Moderator: Teri Takai, Chief Programs Officer, Center for Digital Government

Zach Posner, Chief Information Officer, Salt Lake City, Utah

Lunch

The Government UX - Peaceful AI Evolution or Hostile Takeover?

AI Chatbot usage is growing by leaps and bounds. Frustration with municipal websites is still very high. Residents may not have total trust in AI (yet), but at some point, the convenience factor will overcome that. Should we be structuring websites for consumption by chatbots vs residents? How do CIOs prepare for this?

Moderator: Barry Condrey, Senior Fellow, Center for Digital Government

John Matelski, Chief Information Officer, National Association of Counties (NACo)

Break

The Looming Accessibility Deadline—Magic Solutions & Who is Ready?

DOJ Accessibility Deadline for larger localities is 4/24. Who is ready on websites, content, and applications? Lessons learned, best strategies, great partners, and what organizations sometimes miss. Did anyone find the magic solution? What will be our response when the DOJ comes knocking?

Moderator: Teri Takai, Chief Programs Officer, Center for Digital Government

Lynn Fyhrlund, Chief Information Officer, San Bernardino County, California

Rob Lloyd, Chief Technology Officer, City of Seattle, Washington

Break

Procurement, AI and Talent: How to Multiply Impact Together

Procurement is a weak link in the civic supply chain and is noted as an opportunity area in many surveys. With cooperative contracts, managed service models or multi-jurisdictional agreements it would seem like the flexible options are out there. What is holding procurement back from being something that accelerates civic technology? Is AI really the answer? What value do partnerships hold?

Moderator: Barry Condrey, Senior Fellow, Center for Digital Government

Break until Dinner

Meet in Hotel Lobby

Dinner

Breakfast

Accelerating Housing and Business Permitting for Communities — What's Working... and Not

Permitting reform has emerged as a top issue in elections, in popular books, and for CIOs. And for good reasons. It is clearer how approval processes connect to housing costs, homelessness, economic opportunity and outcomes, and has become a test case for good governance. For this session, let’s share what we are trying, with practitioner-level lessons from leading jurisdictions, and where improvement is needed next.

Moderator: Rob Lloyd, Chief Technology Officer, City of Seattle, Washington

Bianca Lochner, Chief Information Officer, City of Scottsdale, Arizona

Break

Today and Forward: Emerging Challenges and Bold Approaches

We will close the summit with a dynamic, forward-looking discussion designed to tackle the most pressing IT challenges facing cities and counties today. This interactive format begins with a 25- minute breakout session, where city and county leaders will meet separately to discuss their unique obstacles, strategies, and emerging priorities. Then, we’ll come back together for the final 20 minutes to compare notes, share key takeaways, and identify bold opportunities for collaboration and innovation. Bring your biggest challenges, exchange ideas with peers, and leave with actionable insights to shape the future of government IT leadership.

Barry Condrey, Senior Fellow, Center for Digital Government

Teri Takai,  Chief Programs Officer, Center for Digital Government

Closing Comments

Large City/County CIO Summit 2026 Adjourns

Conference times, agenda, and speakers are subject to change.