Registration and Morning Refreshments in the Exhibit Area

Opening Remarks

Tracy Barnes, Chief Information Officer, State of Indiana

Keynote – Transform Adversity into Advantage: How to Conquer Life's Hurdles

The world has become more difficult, and the challenges are bigger than ever. Adopting a “new normal mindset” is necessary to empower your team to navigate the challenges and opportunities through a contextual model to overcome adversity. How will you manage uncertainty? Is your team ready to embrace change? This session will provide a powerful and interactive message of resilience and perseverance that will inspire you to see change as an opportunity for growth.

John Register, Inspirational and Motivational Speaker, Author, and Two-Time Paralympic Silver Medalist

Networking Break in the Exhibit Area

Concurrent Sessions

Navigating AI Policy and Governance in the Hoosier State

The proliferation of AI systems and the data that drives them are increasingly shaping our daily lives. Having guardrails and an effective governance process in place is more vital than ever and is essential to ensuring public trust. How should we approach the ethical and regulatory considerations that now must be taken into account? What are key principles and best practices for navigating the complex landscape of data and AI governance? This session offers actionable insights to promote transparency, accountability, and ethical use of data and AI technologies to foster trust in their deployment within government organizations.

Crisis Ready: Business Continuity and Resiliency

In an unpredictable world, effective crisis management and business continuity are essential responsibilities for everyone, regardless of their role. Whether it is natural disasters, cyberattacks, or equipment failure, the next hurdle is just around the corner. Are your teams truly ready for unexpected disasters, beyond just having plans on paper? How long can you afford to be offline? Do you have a plan for internal and external communication? This session delves into innovative strategies for crisis response, exploring examples of what teams wish they would have prepared for as they do a retro after surviving an incident that took systems offline, and how to deal with the loss of public trust and brand recovery. Join this session for actionable ideas to strengthen your crisis management capabilities and ensure continuity.

Digital Identity Footprint: Embracing Trends and Challenges

Indiana’s maturity with SSO prepares it for continued growth around true centralized identity management moving citizen’s identity’s from a paper world to a true digital landscape. How do we help to securely identify people in a more meaningful way than reliance on SSN’s? Is government and are citizens ready for “digital identities” and their impact on government services? How do we ensure the protection and safety of digital identities as the footprint grows? Our panel will delve into best practices and trends around digital identities.

Lunch

Bits and Bytes – Change Management in the Era of Emerging Tech

As we continue innovating and taking on new projects with emerging technology, we have an opportunity to use communication as a pivotal path on the road to project success. Join this session to learn about ways to incorporate and invest in change management to increase your project’s likelihood of success.

Tracy Barnes, Chief Information Officer, State of Indiana

Short Break

Please proceed to the concurrent sessions.

Concurrent Sessions

AI in Action: Real-World Examples of AI Wins

Practical applications of AI in the public sector that adhere to all policy and governance can be tough to find when seeking to share examples with elected officials and stakeholders. In this session, our panelists will role-play the process of fielding a new artificial intelligence request and going through the framework with the 'stakeholder' to see how the execution of the finished product plays out. During this session, our panelists will also see examples of fellow business units pitching ideas for AI integrations that make sense for their workflows that shape innovation based on creativity from our teams. Join the discussion as we look to embrace new ideas and spark positive transformation.

Improving You and Your Team: Professional Development and IT Skills of the Future

Effective leadership can oftentimes be measured by how well one prepares others to lead. Are we doing enough to help emerging leaders understand the importance of softer skills like storytelling to help unlock funding for new tech, or additional headcount? How are we doing when it comes to modeling culture that can improve employee rentention? What are the most critical skills up-and-coming IT professionals in the public sector need to develop to lead effectively? This panel will explore practical strategies to recognize emerging leaders while providing the necessary support and space for mutual growth.

Fresh Funding for Digital Equity and Broadband

Ensuring that technology serves everyone, especially those not typically centered in tech solutions, is at the forefront of Indiana’s digital equity mission. With grant funding through the National Telecommunications and Information Administration (NTIA), the Indiana Broadband Office has been able to administer grants to ensure that Indiana residents are provided with universal connectivity that is affordable, accessible, reliable, and equitable. Though the funding categories may have been narrow, the impacts have been broad. Do you know what’s next for funding sourcing on these important initiatives? Join us to discover how Indiana continues to lead the way in creating a more inclusive digital future for all residents.

Exclusive Briefing for Industry Partners

Hosted by: Tracy Barnes, Chief Information Officer, State of Indiana

Networking Break in the Exhibit Area

General Session – The Constituent Digital Experience of the Future

Constituents are accustomed to a certain level of ease and convenience when it comes to buying and receiving goods and services – typically through a click of a button on their smartphones. Ensuring this digital experience is at the top of the NASCIO priorities for 2024. In this fast-changing world, with soaring pressures to be constituent-centric, how can government keep up? How can government ensure digital equity and accessibility are embedded in their solutions? How will AI and new technologies enhance the digital experience while ensuring constituent privacy? This session will look to answer those questions and discuss what it takes to deliver government services safely, equitably, and securely.

Curt Wood, Senior Fellow, Center for Digital Government

Best of Indiana 2024 Awards Ceremony

Networking Reception in the Exhibit Area

Network with your colleagues and discuss technology solutions with the event exhibitors

End of Conference

Conference times, agenda, and speakers are subject to change.