Registration / Morning Refreshments / Exhibit Area

Welcome

Anne Margulies, Vice President, University Chief Information Officer, Harvard University

Keynote Presentation

Where Do We Go From Here? Media, Politics, and Power in the Digital Age

Nicco Mele, Director, Shorenstein Center on Media, Politics and Public Policy

Networking Break

Concurrent Sessions 1

PredictionX: A Look at the Future (of Online Learning?)

Room: Emerson 105

Twenty-five faculty from across Harvard’s schools are working with each other, as well as with a handful of outside experts, to create an extensive collection of online resources (interview-style and demonstration videos, text, interactive visualizations, and computer simulations) focused on “The Past and Present of the Future,” known as PredictionX. All of the included material is modular, in that learners or teachers can pick and choose which elements to include in either online or in-person learning experiences. Several interactive technologies are being used in PredictionX, including map-related tools, WorldWide Telescope, and a new timeline tool. Prototyping the timeline tool is part of a Harvard-based collaboration’s work toward establishing a new open standard for time-tagged information. This Summit session on PredictionX will offer attendees an example of how faculty and HarvardX staff can help develop, and edX can host, modular, re-purposable, materials beyond a “MOOC.”

Alyssa A. Goodman, Robert Wheeler Willson Professor of Applied Astronomy, Faculty of Arts and Sciences, Harvard University

Turning Data into Insights at AA&D and Human Resources

Room: Emerson 305

The Enterprise Intelligence Strategy project started in July 2015 with the vision to enhance and extend our enterprise intelligence investment to enable confident decision-making via self-service data visualization and analytics for University-wide Alumni Affairs and Development and Human Resources administrators and affiliated units. The goals of the projects are to transform and decommission outdated reporting technology and build a sustainable business and technology infrastructure. Learn about this journey to achieve our vision and goals.

Naveen Reddy, Business Intelligence Project Manager, Alumni Affairs and Development, Harvard University

Ana Bard, Associate Director, Human Resources Analytics and Reporting, Human Resources, Harvard University

Julie Broad, Senior Director, Technology and Support Services, Alumni Affairs and Development, Harvard University

Kathy Genovese, Senior Business Intelligence Manager, Data Management Services, Harvard University Information Technology

Grace Goins, Business Intelligence Manager, Technology and Support Services, Alumni Affairs and Development, Harvard University

Learning Engineering Initiatives at Harvard DCE

Room: Sever 103

The online nature of Harvard DCE’s classroom content puts us in an ideal position to record, analyze, and act on data related to the behavior and outcomes of our learners. Join us for an overview of how we are combining information from Canvas, Banner, and Opencast Matterhorn to gain insight into the best ways to shape DCE’s learning environments and advance the quality and effectiveness of our course materials through the application of Learning Engineering principles.

Jay Luker, Senior Software Engineer, Division of Continuing Education, Harvard University

Phoebe Miller, Senior Software Engineer, Division of Continuing Education, Harvard University

Private Cloud with OpenNebula and Ceph at FAS Research Computing

Room: Sever 102

This panel presentation on OpenNebula private cloud backed by Ceph storage at Harvard FAS Research Computing will detail configuration, provisioning, administration, and multiple use cases (internally managed VMs, test VMs, and user-managed VMs), as well as monitoring and back-ups. Join us to learn from our experience deploying, managing, and integrating OpenNebula and Ceph with existing infrastructure, in multiple datacenters, as well as the benefits of having a private cloud.

Justin Riley, Team Lead, Software Infrastructure, Harvard University Faculty of Arts and Sciences Research Computing

John Noss, Infrastructure Engineer, Harvard University Faculty of Arts and Sciences Research Computing Dr. Ignacio M. Llorente, Visiting Scholar at Harvard University, Full Professor at Complutense University, and Project Director at OpenNebula

Wes Dillingham, Infrastructure Engineer, Harvard University Faculty of Arts and Sciences Research Computing

Building a Long-Term Collection of Student Work: The Canvas Student Work Harvester

Room: Sever 213

The GSD, together with Instructure Professional Services, developed an LTI tool within Canvas that allows for the systematic collection of student work from GSD courses. This tool, the Student Work Harvester, has consolidated dispersed workflows, and has resulted in cross-departmental collaborations. As a consequence, student work can efficiently be accessed by GSD staff for purposes of publications and outreach. We will present the lessons learned in the design and roll-out of this tool, and provide concrete examples of its use.

Janina Mueller, GIS & Data Librarian, Harvard Graduate School of Design

B. Kevin Lau, Instructional Technology Manager, Harvard Graduate School of Design

Using Personas to Develop Awesome Products

Room: Sever 203

Does your team: Spin their wheels developing features that aren’t used? Struggle to prioritize what work to do? Find it difficult to understand the users of your product? Have trouble keeping a lid on scope creep? Personas will help you know that all the bases are covered. Come learn how personas are used at Harvard Business Publishing to map journeys, prioritize features, and provide valuable insight.

Donna Megquier, User Experience Manager, Harvard Business Publishing

Maureen Barlow, Senior UX Designer, Harvard Business Review

Selenium UI Automation: Beyond Clicking and Typing

Room: Emerson 101

Selenium is an open-source framework for testing web tools, and one of the reasons for its popularity is the ease with which a tester can begin writing scripts that successfully interact with the browser. However, the simplicity of stringing together commands gives way to complexity after the first few tests are written. I’ll present some alternative approaches and guidelines to writing working code that stands the test of time.

James Martineau, Lead Automation Engineer, Harvard Catalyst, Harvard Medical School

Use the Force: Salesforce Across Harvard

Room: Sever 113

With 42 instances, 1,800 users, and millions of constituents, the Salesforce platform is experiencing rapid growth all across campus. Come learn how CRM technology is being unleashed to power a rich mix of diverse missions all across our institution! The HUIT CRM team will discuss a broad sampling of use cases; and then the Harvard Chan School’s Executive and Continuing Professional Education team will showcase their integration between Salesforce and WordPress to provide timely, controlled updates to course information on the group’s public website.

Corey Snow, CRM Technologist, Solution Architect, Harvard University Information Technology

Matt Denault, Senior Technology Lead, Center for Executive and Continuing Professional Education, Harvard T.H. Chan School of Public Health

Max DeCurtins, Information Systems Specialist, Center for Executive and Continuing Professional Education, Harvard T.H. Chan School of Public Health

The New Cabot Science Library: A Wide-Open Learning Environment

Room: Meet at Science Center

Participants will meet at the revolving doors of the Science Center main entrance. From there, this session begins with a 25-minute tour of the new library. The tour features the Cabot Science Library’s Discovery Bar, Collaborative Group Room with conferencing capability, Multimedia Studios, and a technology-rich instruction space. The tour culminates with a brief 10-minute panel presentation in the new instruction space followed by 15 minutes of questions and discussion.

Martin Schreiner, Librarian of Lamont Library & Director of Maps, Media, Data and Government Information, Harvard University

Susan Berstler, Technology Specialist, Cabot Science Library, Harvard University

Deb Sears, Learning Spaces Instructional Technologist, Academic Technology for the Faculty of Arts and Sciences, Harvard University

Anu Vedantham, Director of Learning and Teaching in the Faculty of Arts and Science Libraries and Interim Librarian for Science and Engineering, Harvard University

Paul Worster, Multimodal Learning Librarian, Faculty of Arts and Sciences, Harvard University

The Dark Side of Service Metrics (and How to Defeat It)

Room: Emerson 210

Performance measurement via metrics is a critical part of any well-run service organization. But blindly managing to the numbers can lead supervisors to overlook risks and opportunities, and teach workers to game the system and hide problems. This session will introduce concepts like tension metrics, the transparency paradox, and "teamification" to explain how to overcome these pitfalls and transform your metrics into powerful storytelling tools that will enable your team to deliver superior service.

John Owen, Director, Technology Support Services, Harvard Business School Information Technology

Molly Tomlinson, Manager, Technology Operations, Berklee Online

From the Ground Up: A New HLS Faculty Bibliography

Room: Sever 214

How do we share and promote faculty scholarship with the world? How can the community discover what our faculty are writing about, prospective students find potential advisors, other scholars find possible research partners? How can we reduce the burden on our Library's bibliography curation efforts? By making our faculty scholarship indexed, searchable, and linked, we are able to better serve our students, faculty, and the broader community and answer questions that we never could before, and we use a novel tech stack to achieve this goal.

David Killeffer, Senior Applications Developer, Harvard Law School Information Technology

June Casey, Librarian for Open Access Initiatives and Scholarly Communication, Harvard Law School

A Smart Campus – The Art of the Possible

Room: Sever 202

Devices, facilities, parking, lights, buildings, and, especially, campuses are getting smarter. Ever thought you would be told when is the best time to get lunch to avoid the lines? Ever thought you would be able to find a parking spot in Cambridge and get to your class or meeting early? It is possible with smart technology innovations on campuses today. By updating existing infrastructure with digital enhancements, you can fully and efficiently leverage smart, connected technology. This connectedness combined with analytics provide students, facility, and administration with valuable feedback on all aspects of campus life. Come learn about how to make this a reality here at Harvard.

Darren Carroll, Director, Security and Risk Management Practice, SHI

Eric Ellis, Director, Public Sector, Strategic Solutions, SHI

Gretchen Stewart, Public Sector Account Executive, Intel Corporation

Barbara West, NE SLED, SHI

Shifting Sands: The Paradigm Shift on Today’s Threat Landscape

Room: Emerson 108

A monumental shift is taking place on today’s threat landscape. Is your security architecture capable of addressing the new tactics and tradecraft preferred by attackers? In the past, threat actors targeted infrastructure via vulnerabilities. Now they target people via social engineering. The data and systems they hoped to eventually breach used to be on premises. Those targeted systems and data are now on prem, in the cloud, and at third parties. On this new landscape, security teams will need the capability to protect and hunt beyond their corporate perimeter. In this talk, we will walk through a real-world case study.

Chris Montgomery, Principal Solution Architect, Proofpoint

Lunch and Exhibit Area

Concurrent Sessions 2

How to Leverage Amazon Cloud Services to Deploy JupyterHub at Scale? Experiences from Two Signal Processing Classes at SEAS

Room: Emerson 305

In SEAS, we developed and deployed JupyterHub Notebook on Amazon AWS cloud for two classes: ES155, biological signal processing, and ES201, decision theory. In Fall 2016, ES155 used the Docker-based JupyterHub architecture, in which each user was provisioned with a single Docker container with his or her ipython notebook. For better scalability, reliability, security, and cost efficiency, we redesigned JupyterHub to use a dedicated EC2 instance per user’s notebook. The new design was offered to ES201 in Spring of 2017.

Demba Ba, Assistant Professor of Electrical Engineering and Bioengineering, Harvard John A. Paulson School of Engineering and Applied Sciences

Faras Sadek, Senior System Engineer, Harvard John A. Paulson School of Engineering and Applied Sciences

Cybersecurity and the Pursuit of Knowledge: Why Universities Are Particularly Vulnerable to Cyberattacks and How They Pose a Threat to National Security

Room: Emerson 105

Universities’ mission statements often include things like “create new knowledge” or “educate leaders.” In the world of cybersecurity, those two things are exactly what cybercriminals and nation-state are after, especially when those leaders are embedded at high levels in government and industry. But how can an environment that is designed to be open and collaborative protect its knowledge and leaders? This talk will discuss the open nature of universities, their partnerships with government and industry, and how malicious actors can use that to their advantage. It will end with a roadmap for how universities can help address the problem.

Miguel Sanchez, Information Security Specialist, Harvard University Information Technology

Creating Great Content for Websites

Room: Sever 113

Too often, content on academic websites is wordy, poorly presented, and eye-glazing for readers. It's written by and for university administrators and staff, who rarely focus on the impact of text on a screen. Unfortunately, this means other intended audiences – prospective and current students, prospective faculty or guest speakers, the press – find themselves struggling to track down basic information about programs. They’ll likely get bored scrolling through big, unattractive blocks of text. They might even be unable to identify an organization’s overall mission or current calls to action. While it’s tempting for content writers and designers to blame the short attention span of readers, the goal of a good website is to engage those readers and keep them reading. Far better to paraphrase a basic retail mantra when discussing effective web content: The user is always right. Writing great content that guides and informs the intended audience isn't difficult, but it does require careful consideration of the goals of the organization, the goals of the website and how it supports the organization, and the goals of the end user.

Jen Kramer, Lecturer, Digital Media Program, Division of Continuing Education, Harvard University Martha Nichols, Instructor, Journalism Program, Division of Continuing Education, Harvard University

Oh My Gherkin – LIVE!: The Behavior-Driven Development Game Show

Room: Emerson 108

Tired of being in a pickle with your development process? Want to savor the delicious victory of executable documentation, dynamic collaboration, and smarter work? Then join us for a live development session/game show that will give you a taste, in real time, of how BDD concepts could change your software process and make all those beautiful Agile buzz words actually mean something. Get your life!

Thomas Naughton, Software Quality Assurance Analyst, Harvard Catalyst, Harvard Medical School Anupama Maram, Senior Business Analyst, Harvard Catalyst, Harvard Medical School

Santiago Alvarez-Vargas, Senior Software Engineer, Harvard Catalyst, Harvard Medical School

The Future of the T-Shaped Professional – Technical Training and Level III

Room: Sever 203

FY18 begins the third year of the IT Academy. We have accomplished much and there is still more to come! We want to leverage this breakout session to:

• Update IT staff on all progress using data to share key points such as how many courses were held and participant completions, as well as highlight our Harvard facilitators. Introduce our plan for technical training, building out the vertical of our T-Shaped professional, and its link to the IT Job Families at Harvard.

• Hear from an IT professional who has achieved a Level II badge and is starting Level III. Learn about the time commitment, the challenges, and the value.

Deirdre O’Shea, Senior Training Program Manager, Harvard University Information Technology

Dennis Churchman, Director Human Resources Development, Harvard Business School Information Technology

Nicole Breen, Human Resources Director, Office of Human Resources, Harvard University Information Technology

Climate Control – Building an Ecosystem Around Canvas

Room: Sever 213

How do you take a cloud-based system and leverage it to meet the unique pedagogical and administrative needs of a complex higher ed institution? In this session, presenters will review how Harvard Business School created an ecosystem of custom tools to augment Canvas. Using Canvas as an extensible platform, presenters will discuss how HBS has created an LMS ecosystem to meet the unique needs of our community.

Paul Craig, Associate Director, Learning Technology Services, Harvard Business School

Kara Bilotta, Associate Director, MBA Program Technology, Harvard Business School

Modern WordPress Hosting and Dev-ops with AWS

Room: Sever 103

Over the last two years, the Harvard Chan web team went from a website with 98 percent availability that was developed using minimal testing and manual deployments during maintenance windows to a website hosted in an elastic cloud environment offering 99.9 percent availability and continuous delivery using AWS, Github, and New Relic, among others.

Guillaume Molter, Senior Web and Application Developer, Harvard T.H. Chan School of Public Health

David Marshall, Senior Web and Application Developer, Harvard T.H. Chan School of Public Health

User Experience: Designing for the User Journey

Room: Emerson 210

Users interact with products and services across numerous channels and devices, and each step in their journey could elicit a different perception. These multiple touch points can often present complex challenges for optimizing the user experience. Join us as we discuss our efforts to understand how Harvard faculty interact with technology as they fulfill their responsibilities throughout the academic year, with an eye towards improving their effectiveness, efficiency, and satisfaction.

Mike Lawrence, User Experience Architect, Enterprise Architecture, Harvard University Information Technology

Dorian Freeman, User Experience Lead, Harvard Web Publishing, Harvard University Information Technology

Vittorio Bucchieri, Senior User Experience Lead, Harvard University Information Technology

Solving Data Visualization with a Python Application

Room: Emerson 101

When a data visualization project on human-subjects data requires complex visualizations, strict confidentiality, exclusive user groups, and significant user interactivity, what tool(s) should be used for development? This presentation describes how HGSE’s Collaborative on Academic Careers in Higher Education (COACHE) tackled this challenge, weighing the alternatives, and why the solution was developed as Python web application.

Nduka Obinna Azubuike, Software Developer, Harvard Graduate School of Education Collaborative on Academic Careers in Higher Education (COACHE)

Engaging the Power of Analytics to Manage the Student Lifecycle

Room: Sever 106

As universities look to harness the power of advanced analytics, many are experiencing data and process gaps compounded by reporting and analytical challenges. In this session, we will take a detailed look at the complete 360-degree student lifecycle with an approach that defines a common understanding of the student across the school offices, including admissions, progress to degree, student affairs, financial aid, and alumni relations. You will see interactive dashboards focused on admissions and financial aid and learn more about best-in-class approaches for the integration of data across the different data sources involved throughout the lifecycle.

Mark Janowicz, Higher Education Principal Architect, CTI

Building a Smarter Community Together: Cities and Universities (Exhibitor Session)

Room: Sever 202

Cities, towns, and states across the U.S. are on a journey of digital transformation. Some start small in one area, such as better street lights. Others start with a vision of urban transformation. As we all know, technology is moving at an increasing pace and so communities must ensure their projects can grow and expand as needed. An exciting area of collaboration is occurring in many communities between the cities and their co-located universities. This session will cover examples where communities and universities are working together to identify and solve some of today’s most pressing issues, including transportation, urban revitalization, and environmental protection.

Rebecca Chisolm, Solution Executive, Smart + Connected Communities, Cisco

Networking Break

Concurrent Sessions 3

A Dialogue on Global Health and Leading Sustainable Information Technology

Room: Emerson 105

Electronic waste is growing at an alarming rate worldwide, faster than it can be recycled. We are delighted to have Dr. Diana Ceballos, a global expert in Occupational Safety and Health, join the Office for Sustainability, Recycling team and the co-chairs of the Green IT working group for an open dialogue about our strategy to continue to make Harvard a world leader in providing sustainable, healthy, and high quality IT.

James Cuff, Assistant Dean for Research Computing, Faculty of Arts and Sciences Research Computing, Harvard University

Dr. Diana Ceballos, Visiting Scientist, Exposure, Epidemiology, and Risk Program, Harvard T.H. Chan School of Public Health

David Havelick, Sustainability Manager, Office for Sustainability, Harvard University

Kathryn Kaminski, Associate Director of Environmental Programs, Environmental Health and Safety, Harvard University

Eric D’Souza, Senior Project Manager, IT Planning Initiatives, Harvard University Information Technology

Doug Scatterday, Director of Facilities, Harvard Business School

Robert Gogan, Associate Manager, Recycling Services, University Campus Services, Harvard University

Integrating Accessibility Improvements into the Development Lifecycle at HarvardX

Room: Sever 202

HarvardX has improved the accessibility of open source LTI learning tools through consistent in-house testing and development. As a developer plus project manager team, we will discuss strategies for identifying challenges, prioritizing remediation, and implementing accessibility enhancements. Improvements will be demonstrated for two LTI tools: HarvardX Annotation Tool (a multimedia annotation tool) and THREADs (a pseudonymous discussion tool). Presenters will share lessons learned, how improvements are carried forward to ongoing development efforts, and resources available to the Harvard community to enhance accessibility.

Kyle Shachmut, Accessibility Project Manager, HarvardX

Luis Duarte, Senior Software Engineer, HarvardX

Supporting Teaching and Research Visualization with the International Image Interoperability Framework

Room: Sever 213

Members from the Faculty, Libraries, Art Museums, HUIT, and HarvardX have collaborated to implement the International Image Interoperability Framework (IIIF) web API (http://iiif.harvard.edu). We will share examples of current teaching and research implementations of IIIF tools, including Mirador, Image Media Manager, and AnnotationsX, and future plans for IIIIF at Harvard.

Alan Wolf, Managing Director, Academic Technology, Harvard University Information Technology

Jon Alper, Technical Operations Manager, HarvardX

Jeff Emanuel, Associate Director, Academic Technology, Faculty of Arts and Sciences, Harvard University

Brandon Bentley, HUIT Academic Technology

LIGHTS, CAMERA, INTERACTION: Live and Interactive Online Technology in the Classroom

Room: Sever 113

Over the last year, DCE has used the web conferencing platform “Zoom” in innovative ways. Our “Zoom In The Room” technology virtually incorporates remote students into live on-campus classes so that they can communicate with in-person students and partake in small group work that mirrors in-class activities. We've also used this platform to accomplish portable and cost-effective live streaming that can easily scale. An explanation of use cases, audio/visual requirements, pedagogical implications, migration, and business planning associated with this technology will be discussed.

Christian Wisecarver, Manager of Online Course Production, Division of Continuing Education, Harvard University

Christian Franco, Senior Production Specialist, Division of Continuing Education, Harvard University Rebecca Nesson, Director of Online Course Development and Production, Division of Continuing Education, Harvard University

Adrienne Phelps-Coco, Associate Director of Online Pedagogy, Division of Continuing Education, Harvard University

Rod Lindheim, Production Manager, Division of Continuing Education, Harvard University

Tom Lane, Director of Technical Support, Division of Continuing Education, Harvard University

Video Delivery and Retention at Harvard

Room: Emerson 305

In this session, attendees will learn how HBS implemented Kaltura as its central video delivery platform. Attendees will learn about the approach taken by HBS, and how Kaltura Media Space was chosen to deliver videos to support academic and administrative use cases. As the use of video continues to grow, a means to describe and manage it is essential. Attendees will also learn about the Video Storage Working Group’s efforts to produce draft metadata and retention guidelines to drive those goals across delivery and storage platforms.

David LaPorte, Director, IT Infrastructure Strategy, Harvard University Information Technology

Sarah Demb, Senior Records Manager/Archivist, Collection Development/Records Management Services, Harvard Library

David Heitmeyer, Senior Manager, Academic Platform Development and Open Source Community Lead, Academic Technology Services, Harvard University Information Technology

Jeanne Po, Director, Learning Technologies and Instructional Design Services, Harvard Business School Information Technology

Kate Targett, Director, Media Services, Harvard Business School Information Technology

Patrice Lawless, Instructional Designer, Harvard Business School Information Technology

DIY Digital Signage

Room: Sever 103

Organizations of all kinds utilize digital signage to communicate with onsite visitors. Too often, these organizations purchase vendor solutions that are expensive, inflexible, and unattractive. In this talk, I'll explain how to set up your own low-cost digital signage system using wireless mini "stick" computers plugged into monitors and pointed at a dedicated web page. I'll also share some lessons learned at Harvard Library, where we have recently implemented such a system.

Thomas Dodson, Web Designer and Developer, Harvard Library Communications

What Do I Need To Know About SEO?

Room: Emerson 101

Search Engine Optimization: Is it a job for IT or Marketing? How do we know what Google wants? What should we do first? Marcus Dandurand is on a quest to cultivate SEO practices at Harvard Business School. Join this discussion to learn how to bring SEO to your school and more search traffic to your website.

Marcus Dandurand, Associate Director, Digital Strategy, Harvard Business School

Supporting Extended and Executive Education at Harvard

Room: Sever 102

In collaboration with partnering schools, Academic Technology has been defining new services around supporting extended and executive education across Harvard using the Canvas platform. Panelists will discuss executive and extended education needs across different schools, identify technical challenges and opportunities, and give feedback on our approach to defining this new service.

Matt Coser, IT Systems Coordinator, Harvard Kennedy School Executive Education

Deane Eastwood, Deputy Chief Information Officer, Harvard T.H. Chan School of Public Health

Kimberly Edelman, Senior Manager, Academic Technology Engagement and Support, Harvard University Information Technology

Greg Fuccillo, Director, Architecture, Engineering and Applications, Graduate School of Education

HarvardWIT Strives to Promote Inclusivity in IT University-Wide

Room: Sever 203

Have you heard about Harvard’s ABCD? How about the ABCD Women in Technology (HarvardWIT) group? HarvardWIT has formed a task force to engage groups across Harvard to understand current inclusivity efforts and make them more accessible to the IT community, as well as make recommendations for new initiatives. Hear from members of the HarvardWIT task force with an update on these important initiatives and learn how to participate in making Harvard a more inclusive workplace.

Donna Tremonte, Web Developer/Applications Programmer, Arnold Arboretum

Ann Marie Healey, Project Manager, Hutchins Center, Harvard University

Deirdre O'Shea, Program Manager, IT Academy, Harvard University Information Technology

Angela Boudreau, Lead Recruitment Consultant, Office of Human Resources, Harvard University Information Technology

From Resistance to Resilience: Thriving in a High-Change Environment

Room: Emerson 210

Working as an IT professional is a source of pride and fun. And it can also be the source of stress. The culture IT professionals work in is often characterized by a fast pace, heavy workload, and quick turnaround for deliverables. In this session, we'll explore strategies for staying centered, engaged, and productive in the midst of a fast-paced, ever-changing environment. And we'll hear from IT professionals at Harvard who will share techniques they use to stay resilient in a high-change environment.

Kristen Scott, Senior Program Manager, Center for Workplace Development, Harvard University

Vicky Schubert, Senior Organizational Development Consultant, Center for Workplace Development, Harvard University

Tim Vaverchak, Director of Identity and Access Management, Harvard University Information Technology

Stephen Lau, IT Support Manager, Harvard Kennedy School of Government

Getting to the Bottom of the 2017 EDUCAUSE Top 10 IT Issues

Room: Emerson 108

In this session, EDUCAUSE President and CEO John O’Brien will dig into the most pressing issues from the annual EDUCAUSE top 10 IT issues, especially issues and opportunities related to student success. Drawing on his experience as a professor, provost, president, and IT leader, John will explore why information security, student success, data-informed decision-making, and strategic leadership rise to the top of the top 10 IT issues for 2017.

John O'Brien, President and CEO, EDUCAUSE

Education’s Unique Data Management Needs in the Cloud Era (Exhibitor Session)

Room: Sever 214

An educational organization’s “Journey to the Cloud” needs to include a holistic look, not just at their IT infrastructure, but also their data management strategy. Too often, decisions about data management strategies are left until a major data disaster occurs. This session will review the unique data management best practices for educational institution’s Journey to the Cloud – including hyper virtualization, hybrid, and public cloud environments. The session also includes higher education examples of success, as well as lessons learned from cloud mistakes.

Chris Van Wagoner, Chief Strategy Officer, Commvault

Transformational Thinking for Student Success: Innovative Solutions Addressing Success Challenges (Exhibitor Session)

Room: Sever 106

Today’s employers are requiring graduates who have been prepared to research, problem solve, and collaborate. Yet, multiple reports suggest a growing disconnect between degree completion in colleges and universities and success in the broader work place. Through examination of case study examples, hear about thought-leading initiatives for student success at campuses across the country that are preparing students for today’s workplace, including innovative learning spaces, learning technologies, analytics, inclusion of virtual reality, and IOT.

Jeremiah Frink, PhD, Manager of Education Strategy, Dell EMC

Networking Break

Keynote Presentation

Karim Lakhani, Professor of Business Administration, Harvard Business School

Closing Reception

Adjourn

Conference times, agenda and speakers are subject to change.