Phil Bertolini is vice president of the Center for Digital Government, a national research and advisory institute on information technology policies and best practices in state and local government. Previously, he served as deputy county executive and CIO for Oakland County, Michigan. During his 31-year tenure, Phil built a world-class IT organization in the second-largest county in Michigan, just north of Detroit. As Oakland County CIO, he oversaw more than 150 employees serving over 1.2 million residents. In 2005, he was also promoted to deputy county executive, holding dual positions until his retirement. Phil’s efforts earned the county national attention, winning numerous awards for technology innovation and excellence. He was named Governing Magazine’s Public Official of the Year and Government Technology Magazine’s Top 25 Doers, Dreamers & Drivers. He was also honored by the President Obama White House as a Champion of Change.

Former Deputy Chief of Staff, Executive Office of Governor Ron DeSantis, State of Florida
David is a servant leader with a passion for helping others grow and develop winning teams. He believes in the power of the team and mentoring others to see and become the best they can be in every situation.
David Clark founded Allegiant Strategies Group in 2020 after serving over 17 years in executive government roles including 4 years as an Airborne Officer in the United States Army.
David served the State of Florida since 2004 under four Governors and most recently served as the Deputy Chief of Staff to Governor Ron DeSantis. During his tenure he provided executive guidance and policy direction for multiple state agencies with a total budget allocation of over $43 billion and over 28,800 employees. David was responsible for a suite of 13 agencies, offices, and initiatives, including:
• Department of Management Services & Florida Digital Service
• Department of Children and Families
• Department of Juvenile Justice
• Department of Elder Affairs
• Department of Lottery
• Department of Transportation
• Department of Education
• Office of Early Learning
• Agency for Persons with Disabilities
• Guardian Ad Litem
• Office of Faith and Community Based Initiatives
• Office of Adoption and Child Protection
• Public Service Commission

Jeremy Clark is a Division Director with Miami Dade County that is located in the State of Florida. He leads the County Systems Division that has enterprise applications used by both County employees and Citizens. In his portfolio of enterprise applications, he continues to advance the digital transformation of physical content to digital. He has had a long IT career in many different industries from automotive, financial, department defense supplier and most recent in the public sector.

Alan is Executive Vice President of e.Republic and Publisher of Government Technology magazine and Techwire. In this role, Alan is involved in the annual production of dozens of events as well as the strategic direction for Governing, Government Technology, Emergency Management, the Center for Digital Government and the Center for Digital Education. Alan is also the senior executive that has overall charge of e.Republic’s research organization which includes, custom research, the Digital Government and Digital Education Navigator tool and the Content Studio (webinars and custom content).
Alan has been a guest lecturer at universities and a frequent speaker for key government and industry organizations. For over 35 years, Alan has worked with industry, education and government officials to help them better understand the importance and use of information technology. Alan received his Bachelor of Science degree in Business Administration at California State University, Sacramento.

Joe Daw has been a Cyber Security Architect for IBM North America in the Communications and Public and Federal industries for 6 years. Joe came to IBM with 15+ years of experience in Firm Information Security leadership, which included Jones Day, a top global law firm, and Bristol West/Farmers Insurance.
Joe's key strengths are in assessing, implementing, and building information security programs within multiple industries, many of which required and maintained Sarbanes-Oxley and Payment Card Industry (PCI) compliance.
Joe holds a Bachelor of Computer Science from the University of Akron and maintains numerous certifications including Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP) and Certified Information Privacy Manager (CIPM), as well as being a founder and active board member for the local Cleveland, OH International Information Systems Security Certification Consortium (ISC2) chapter program.
Joe and his wife Maria are empty nesters, as their two sons are out of the house and embarking on their own careers. Joe likes to read biographies of prominent historic figures, enjoys Thai food, and uses every opportunity to go on hiking trails in the many metro-parks in the Cleveland, OH area. He and his wife also enjoy seeing concerts of old and new artists at a local outdoor amphitheater.

As the Minneapolis CIO for seven-plus years, Otto Doll was responsible for all city IT services. He also served as South Dakota’s CIO for 15 years with responsibility for all state government computing, telecommunications, radio and public broadcasting. While with IT research firms, Otto has advised Fortune 1000, federal, state and local government CIOs on information technology assessment and alignment to business needs. He has served as a director with the United States General Services Administration, developing information technology strategic plans and oversight policy.
Otto received his computer science degree from Virginia Tech and is a senior executive fellow of the Kennedy School of Government, Harvard University. He is a past president of NASCIO – a national organization of state CIOs. He also is a past president of the Metropolitan Information Exchange (MIX) – a national organization of city and county CIOs. Otto was named to Government Technology's 2004 Top 25 Doers, Dreamers and Drivers.

Prior to joining Mandiant, Mr. Ford served in executive leadership roles for the Federal Bureau of Investigation (FBI) at FBI Headquarters’ Cyber and Special Technologies Divisions as well as field offices gaining experience on the front lines. Jon served as the responsible executive to the U.S. Cryptologic Centers for strategic and tactical oversight of global cyber operations and key asset protection. In these roles. Jon developed the framework used by the U.S. Government to manage risk of cyber threats receiving recognition by the White House National Security Council and the United States Congress. Jon is a seasoned security leader with over 25 years of experience helping organizations become more resilient to attacks orchestrated by foreign governments, organized criminal groups, and insider threats. Jon serves as the Global Government Senior Executive to Mandiant’s multi-lateral partnerships and Pinnacle clients. Jon leads operations, strategy and solutions for our global partners. Jon leads the Insider Threat risk offerings for Mandiant, globally. He is regarded as a trusted advisor who coaches boards and executives on how to measure and manage enterprise risk. He regularly speaks at industry conferences and advises journalists on cybersecurity matters. Jon is a member of the Geneva Dialogue on Responsible Behaviour in Cyberspace and the Global Forum on Cyber Expertise. Jon is the founder of Mandiant's Elevate program to advance women in IT security into senior leadership and Board positions. Jon serves as an adjunct professor teaching advanced curricula on cybersecurity and risk frameworks at St. Mary’s University. Jon is a graduate of Harvard, John F. Kennedy School on Cybersecurity Policy; and a graduate of Northwestern University, Kellogg School of Business in Strategic Change Leadership.

David Gendel first joined AWS in 2013, and is a Solutions Architect Manager responsible for State and Local Government customers in the Southeastern United States. David has held several roles with AWS, including Technical Program Manager and Enterprise Solutions Architect. Prior to AWS, David held technology leadership roles in different organizations including Bright House Networks, Allrecipes.com, the Port of Seattle, and the Drug Enforcement Administration. David has maintained his area of focus around security & governance, including helping AWS customers achieve and maintain compliance with programs such as CJIS, PCI, and HIPAA.

Tom Gill is a Principal Architect with AT&T serving the State, Local Government, and Education organization in AT&T's Public Sector. Tom primarily supports customers in Florida, Alabama, Mississippi, and Louisiana. As a Principal Architect, he is involved with innovation strategy and technical architecture for AT&T. Tom works with customers to align technology roadmaps with their business objectives. Tom began his career as a DSL installation technician and has grown in the industry for over 20 years into areas of security, cloud, and edge computing. Tom enjoys fishing, football, and racing.

Patrick Gillespie is the Deputy Secretary of Business Operations for the Department of Management Services. Patrick leads the divisions of Real Estate Development and Management, Specialized Services, State Purchasing, and Telecommunications. As Deputy Secretary, Patrick is charged with managing the high-quality business operations that our customers deserve while also decreasing operating costs so that taxpayer dollars are focused where they are most needed.
Prior to his current role, Patrick served DMS as the Senior Director for Special Projects, where he managed the Office of Project Management and Strategic Planning. As senior director, he was responsible for several high-profile projects, including the Capitol Complex Improvement Project, a project to improve the Florida Capitol’s safety and overhaul its architectural design. He also led efforts to memorialize former students of the Arthur G. Dozier School for Boys.
Patrick has more than 15 years of experience in communications and policy. His previous experience includes the Department of Environmental Protection, public relations and advocacy work, and award-winning journalism.

Noel Hara is an experienced strategist that infuses technology solutions across the public sector to help solve the most challenging problems. As Chief Technology Officer with NTT DATA’s public sector, he blends over two decades of experience in the public and private sector with an insatiable curiosity for technology and applications. Since the start of the global pandemic, Noel has been responsible for adapting the company’s offering portfolio to support clients in their shift to remote working and learning while continuing to support constituents through the expansion of digital government.

Russell has been helping governments innovate and improve their operations through the cutting-edge application of technology for more than 25 years. Working in both the public and private sectors, he has created, implemented and supported advanced applications and technology for local governments serving hundreds of thousands of citizens and customers across the United States.
Most recently, he has concentrated on implementing an aggressive roadmap for digital business improvement as the CIO, CTO and Director of Technology and Innovation for the City of Tampa. With a priority on getting the right tools and technology for expanded service, improved reliability, and open data sharing for the departments he serves, the City has implemented and upgraded more systems in the past five years than the 15 before.
Russell has a bachelor of business administration degree with a major in management from Florida Atlantic University. He trained in performance management with a past Florida Governor’s Sterling Award winner and is a past examiner for Illinois Performance Excellence (ILPEx), an organization that assists governments, hospitals, manufacturers and other businesses to implement the continuous improvement management model using the Baldrige Criteria for Performance Excellence. He is also a 2018 honoree of the Tampa Bay Business Journal’s CIO of the Year award.
When he’s not at work, he’s probably out on a long run, training for the next Gasparilla Distance Classic.

Bill leads the Information Security and Privacy Office at FSU. This office ensures the confidentiality, integrity and availability of FSU data and protects the privacy of the information entrusted to our university. His team does this by focusing on policy, risk management, training, survivability, cybersecurity operations and incident response.
Prior to coming to FSU Bill worked as a cybersecurity consultant. Throughout his career, Bill has accumulated 25 years of IT security, privacy and governance experience, mostly in the financial services industry, with the last eight years in the public sector.
Bill obtained his master’s degree in educational technology at The George Washington University and holds numerous certifications, including Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Project Management Professional (PMP) and is a certified Lean Six Sigma Green Belt.
Afterhours, Bill spends time with his family.

John Krause, PSM serves as Director of Strategic Initiatives (Civil Integrated Management Officer) for the Florida Department of Transportation (FDOT) and is charged with management of the agencies CIM Program. He assumed this role in January 2017 having previously served 7 years as the State Surveyor managing that program for all FDOT Surveying and Mapping activities statewide. In his CIM role John leads and is responsible for the Offices of Surveying and Mapping, Transportation Data and Analytics, GIS Program, Data Support Systems and the FDOT’s Data Governance Initiative (ROADS), operational technologies, and strategic planning and implementation support for FDOT technology and data.

Scott Lindsay serves as the Chief Data Officer for Florida Highway Safety and Motor Vehicles. Scott leads in data management maturity and champions data quality agendas throughout the department. The department hosts and protects individual credentials, motor vehicle tags, titles, registrations and traffic crash and citation information.

Joseph was named DBPR’s Chief Information Officer in May of 2016. Prior to his current position, Joseph managed the Enterprise and Business Systems Engineering Services team since he joined DBPR in April of 2011. He is a native Floridian, who was born on Naval Air Station Pensacola and raised in Central Florida before he started working with the State at Florida State University in 1999. Joseph spent 10 years at the Florida Department of Health in roles ranging from Helpdesk and Systems Administration to IT Security and Disaster Preparedness Consulting.

Scott McPherson is a fifth-generation native Floridian. An international businessman at age 21, Scott was elected to the Florida House of Representatives in 1980 from the south Miami-Dade County area at age 25, defeating a two-term incumbent. Scott served in the early 1980s.
Scott has been a technology, political and communications consultant for the past thirty-one years, and a CIO for twenty-three of those years. His weekly technology column for Knight/Ridder Newspapers, “The Help Screen,” ran coast-to-coast in such newspapers as the Boston Globe, the San Diego Union-Tribune, the Detroit Free Press, the Tallahassee Democrat, and the Atlanta Journal and Constitution.
In 1999, Governor Jeb Bush asked Scott to return to public service and create Team Florida 2000, Florida’s statewide Y2K preparedness effort. The largest IT project in Florida’s history, TF2K garnered several state and national awards. TF2K’s statewide critical infrastructure and disaster recovery methodology were used extensively in the weeks following 9/11.
In early 2000, Governor Bush asked Scott to repair the ailing state Census partnership. Scott’s redesigned and reenergized effort, Sunshine Count 2000, was a critical and media success, and helped Florida secure a second new Congressional district, which no pundit thought possible. It was also the template for Florida’s successful efforts in the 2010 Census.
In February 2001, Scott created the Office of Information Security within Florida’s State Technology Office. Efforts were accelerated following 9/11, and Scott was awarded a “Best of Breed” award from the Center for Digital Government in 2002.
In March 2001, Scott was appointed Chief Information Officer (CIO) at the Florida Department of Corrections. Under Scott’s tenure, the Department’s Office of Information Technology won seventeen (17) Davis Productivity Awards from Florida TaxWatch for innovation and excellent stewardship of taxpayer dollars.
In 2006, Scott accepted the appointment as CIO for the Florida House of Representatives. Scott guided the development of the legislature’s first “app,” which debuted in March, 2013, and garnered 5-star reviews and more than 3,500 downloads before being decommissioned in 2017.
Scott is recognized internationally as an expert in preparedness for pandemics. For the past fourteen years, Scott has lectured extensively from coast-to-coast on the topic, and his presentations are referenced by the National Association of County and City Health Officials, the State University System of Florida, the University of Illinois, the U.S. Department of Justice, and the National Institute of Corrections. Scott appeared on Fox News Channel as part of their swine flu coverage in 2009. In September of that same year, Scott was invited to lecture at the CIDRAP conference on preparations for H1N1 “swine flu,” at the request of Dr. Michael D. Osterholm, CIDRAP’s director, and an internationally-recognized expert on infectious diseases. Scott was lecturing on the threat of a coronavirus pandemic as early as mid-February, 2020, at the request of the Multi-State -Information Sharing and Analysis Center (MS-ISAC).
As a result of his pandemic efforts and overall body of work, Government Technology Magazine recognized Scott as one of the Top 25 technology “Doers, Dreamers and Drivers” in 2008, along with Scott’s friend and FEMA Director Craig Fugate, and California Governor Arnold Schwarzenegger.
As a sidebar: Scott appeared as a “walker” in the first episode of AMC’s monster hit “The Walking Dead”, and his likeness was used as the villain James Coyle in the comic book “Enormous,” whose film and television rights have just been purchased.

Patrick Moore has dedicated his career to improving government’s effectiveness. His experience includes four years as the State of Georgia’s CIO and executive roles in the government technology space. He has served as a senior fellow with the Center for Digital Government and his collaborations with NASCIO have helped shape the modern state CIO role. Patrick currently serves as the vice president for business development at Granicus, a solutions company dedicated to improving the customer experience with government.
https://www.linkedin.com/in/patrick-moore-b10159

Joseph Morris is the deputy chief innovation officer for the Center for Digital Government and a national keynote speaker on issues, trends and drivers impacting state and local government and education. He has authored publications and reports on funding streams, technology investment areas and public-sector priorities, and has led roundtables, projects and initiatives focused on issues within the public sector. Joe has conducted state and local government research with e.Republic since 2007 and knows the ins and outs of government on all levels. He received his Bachelor of Arts in government and international relations from the California State University, Sacramento.

Mr. Papan is responsible for identifying partnership opportunities with state and local agency leaders while benchmarking high value best practices throughout NIC’s partner network. He has been integral in supporting the expansion of proven payment management and citizen engagement solutions in several states.

Zach Patton is the Chief Editor of the Content Studio at e.Republic and Government Technology. He has been covering the public sector for nearly 20 years. Until 2019, he was the Executive Editor of Governing magazine, where he also had served as a staff writer for more than a decade.

Tony currently serves as a government technology strategist for state and local governments in the south-central region of the U.S for Dell Technologies. Previously, Tony served as a technology leader with the state of Florida with more than 28 years. In the past 15 years, Tony has held the roles of Executive Director of the Southwood Shared Resource Center, Chief Information Officer in both the Florida Department of Health and the Florida Department of Revenue. During Tony’s distinguished career he led large, complex strategic enterprise transformational initiatives to include datacenter consolidation of state IT resources within three state datacenters, $120 million-dollar Child Support Management System, $110 million-dollar Tax and Revenue Management system (SUNTAX) as well as lead the largest Cloud migration initiatives to date in Florida State Government. Tony earned his bachelor’s degree in Management Information Systems (MIS) from the University of Maryland (European Division). He served honorably in the United States Air Force and is a veteran of the Persian Gulf War. Tony is married to his high school sweetheart Candace and they have two children, Nicola and Quinton. For more detail see: linkedin.com/in/tonypowelltally

Rahul Puri, Chief Product Officer, has worked with organizations around the globe to lead innovations in technology strategy, digital transformation, and product management. He has more than 20 years’ experience spanning the public sector, health care, and media. As the former Chief Software Architect for the City of New York’s Health and Human Services, Puri architected and implemented systems that helped redefine the use of technology and data in health and human services agencies in New York City. During his time in Northrop Grumman as a lead architect, Puri led the effort to build a Fraud Waste and Abuse platform and team to win the FPS 2.0 contract at the Centers for Medicaid and Medicare Services. More recently, Puri was responsible for the architecture, buildout, and operations of Magine’s global platform while he was CTO. As Chief Product Officer, Puri is responsible for ensuring that GCOM's product portfolio meets customer and market demands.

Anne Roest has more than 35 years of experience in technology, starting as a programmer for Fidelity Investments in Boston. From there Anne moved to Albany where she worked for a bank before moving to New York State Government. Anne rose through several State positions including Director of Technology for the New York State Department of Taxation and Finance, and the CIO for New York State Public Safety. She moved to New York City Government in 2004 as Commissioner for the Department of Information Technology and Telecommunications (DoITT) and CIO for the City of New York. Upon retirement from the City in 2008 she accepted a position back in New York State to oversee the restructuring of the State’s massive IES program. Anne established a reputation for successfully managing large technology modernization projects, creating a more transparent and open government, and fostering partnerships to improve government efficiency and service delivery. Now fully retired from government she acts as an Advisor to GCOM Software.

Sarah Samis has a track record of successful leadership in US local government and large healthcare organizations. At GCOM, Sarah is leading the development of SAS products bridging public health, healthcare services and government services addressing the social determinants of health.
For most of 2020, Sarah was a Senior Advisor to the Mayor of New York City leading COVID response for the private hospital and healthcare providers across the City. Prior to COVID, Sarah was Vice President of Care Delivery and Payment Transformation at Geisinger Health System and before that she was Chief of Staff at New York City Health & Hospitals, the nation’s largest public hospital system. In a previous stint at the New York City Mayor’s Office, as a senior policy advisor to the First Deputy Mayor, Sarah developed innovative cross-agency programs to improve health access for the uninsured. Early in her career, at the United Hospital Fund, Sarah lead analysis of new and proposed government healthcare program policies, focusing on New York State.

Roosevelt Sawyer, Jr. is the CIO for the Florida Supreme Court, Office of the State Courts Administrator (OSCA). He is responsible for leading the OSCA’s technology strategy and managing overall IT operations and customer service. He is lead staff to the Florida Courts Technology Commission that governs statewide technology standards for the judicial branch. Roosevelt served in the United States Marine Corps and has experience in information technology with both the private and public sectors implementing enterprise solutions across multiple business industries. He holds a Bachelor of Science in Management Information Systems from Florida State University.

Albert Shen is a leader in the Public Sector Strategy Team. Previously, he was the Senior Advisor for the Toyota Mobility Foundation working on developing new smart city mobility innovation & hydrogen based sustainable energy investment strategies in U.S. cities and was also a Senior Advisor in Advanced Technology and Research at Toyota North America. Before that, in 2014, he was appointed by President Obama to be the National Deputy Director of the U.S Department of Commerce, Minority Business Development Agency to help create U.S. jobs by developing federal policies; new impact investment models and other new business innovation initiatives that promote the growth and global competitiveness of businesses owned and operated by minority and immigrant business owners.

Mr. Sandeep Sinha is part of Insight’s Digital Innovation National Sales Team and leads Insight’s Smart City and IoT initiatives. He is responsible for driving strategy and execution of Genetec partnership along with other ecosystem partners to deliver business outcomes for our customers. Mr. Sinha has worked with both large companies and startups such as Microsoft, Motorola and Trustonic. He has a Masters in Computer Science and an MBA from University of Chicago.

Deborah is an accomplished C-level influencer, with a broad range of experience in government, policy, cybersecurity, privacy and information technology. She is an experienced and highly respected thought leader who has held executive roles for over two decades. She recently retired from her position as New York state’s chief information security officer (CISO) after over 35 years of public service.
In that role, as part of New York state’s information technology transformation and consolidation initiative, she helped redesign how the state protects its data. As state CISO, she directed the state’s comprehensive cybersecurity governance, risk management and compliance program, providing strategic leadership and vision and assuring business-aligned, risk-based investments that maximized business opportunity and minimized cybersecurity risk. She also directed the NYS Cyber Command Center, hotline, procedures for reporting and response to cyberthreats and digital forensics.
She holds multiple industry certifications, including Certified Information Systems Security Professional (CISSP); Certified in Risk and Information Systems Control (CRISC); SANS Strategic Planning, Policy and Leadership (GSTRT) Global Information Assurance Certification; and Project Management Institute certified Project Management Professional (PMP).

I didn’t care too much for computers when growing up a stone’s throw from Google headquarters in Mountain View, California. I later found my passion for technology when moving back to the south east. While in college at Florida State University, I pivoted away from a degree in business and went head first into Information Technology. I’ve served the great state of Florida for 14 years starting as an hourly Desktop Support technician. I’ve moved through nearly all aspects of IT infrastructure, soaking up as much knowledge since I had a late start to the “game”. My drive to help with technical challenges and solve large-scale challenges lead me to a role in managing end user experience and spearheading several digital transformation project. Outside of technical work, I’m a pretty simple guy. Like most Floridians, I enjoy fishing, dogs, family time, nearly all outdoor activities, and most of all… air conditioning!

Mr. Stokes is currently the Director of Information Security at Florida State University. His primary responsibility is oversight of the Security Operations Center within the Information Security and Privacy Office. He was the Chief Information Security Officer for Florida A&M University for three years prior to his current position. He has over 22 years of industry expertise with a depth of experience and strong performance results in a variety of business leadership/management and information security management roles. With strong analytical skills and the ability to clearly structure complex situations, he develops and delivers solutions.
A large part of his security experience is comprised of working in law enforcement performing high tech and cybercrime investigations, as well as, several years managing information security programs, in state government data centers. Mr. Stokes’ strengths are developing, assessing, communicating, and managing information security programs with components to include: strategic planning; tactical prioritization; policy development; implementation and management.
He has a Bachelors of Science in Computer Information Systems and the following professional certifications: Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP).

Teri Takai is vice president of the Center for Digital Government, a national research and advisory institute on information technology policies and best practices in state and local government. She worked for Ford Motor Company for 30 years in global application development and information technology strategic planning. From Ford, she moved to EDS in support of General Motors. A long-time interest in public service led her to the government sector, first as CIO of the State of Michigan, then as CIO of the State of California and, subsequently, the CIO of the U.S. Department of Defense, the first woman appointed to this role. She then served as the CIO for Meridian Health Plan.
Teri is a member of several industry advisory boards. She has won numerous awards including Governing magazine’s Public Official of the Year, CIO Magazine’s CIO Hall of Fame, Government Technology magazine’s Top 25 Doers, Dreamers & Drivers, the Women in Defense Excellence in Leadership Award and the Department of Defense Medal for Distinguished Public Service.

Bulent Taskan has been a leader supporting public sector for well over 20 years, primarily focusing on helping state CIOs better understand how to most efficiently leverage technology to bring velocity to their digital transformations and ultimately, improve people’s lives. He has served in leadership roles in most every major technology-based association including NASCIO, NASTD, CompTIA, and TechAmerica. Additionally, Bulent works closely with the Lumen partner ecosystem to align solutions to meet the most challenging issues facing public sector today.

As Executive Editor at e.Republic, Steve is responsible for the coordination of editorial strategies and standards across all the firm’s media platforms. He directs the editorial teams that produce Government Technology, Emergency Management and Digital Communities and their respective Websites, in addition to developing and maintaining corporate policies and standards for editorial. Steve has over 20 years of writing and editing experience including more than 17 years covering technology in the state and local government market.
Steve joined e.Republic in 1996. During his tenure, e.Republic’s print and electronic media have received many awards for editorial excellence, including “Magazine of the Year” from ASBPE for Emergency Management in 2013, “Best New Web Site” from ASBPE for emergencymgmt.com in 2009, ”Best Overall Publication” at the Maggie awards for Government Technology in 2008 and “Magazine of the Year” from ASBPE for Public CIO in 2007.

As Head of Industry for Public Sector, Heather Whitlock works with public sector customers to enable engaging digital document experiences for employees and citizens. She has spent her career helping people and organizations define their vision, design strategic objectives, and implement solutions to achieve meaningful outcomes. Prior to joining Adobe, Heather spent more than 20 years as a senior executive in management, technology, and operations consulting leading complex business transformation, human capital, systems integration, and application services programs across global teams. She is a passionate people ambassador with a desire to solve problems, strengthen communities, and help the public sector serve the mission.

As Global Head of State, Local, & Regional Government Solutions for ServiceNow, Tom's mission is to connect ServiceNow's rich portfolio of solutions to the most pressing needs of State, Local, & Regional governments around the globe. Relying on his experience as a government CIO and his interactions with hundreds of government customers of ServiceNow, he provides strategies and insights to help solve the challenges government agencies face today.