Registration and Morning Refreshments

Conference Center Lobby and Atrium

Opening Remarks

Room 208 (Auditorium)

Eric Larson, Executive Director and State CIO, Agency for State Technology, State of Florida

Keynote – COLLATERAL CHANGE: Finding Balance in Our Digitally Evolving World

Room 208 (Auditorium)

Michael Hakkarinen, Instructional Technology Specialist, Utah Education Network (@edtechakk)

Is there any doubt that this is the Age of Disruption? Technology is rending the fabric of society as we know it, driving historic levels of transformative change and mindboggling opportunities. But what are the consequences of this disruption on the lives of everyday citizens? The ramifications run deep, and it’s time to shift our focus from the technology to the resulting “collateral change” in human behavior. We’ve long passed some serious tipping points. This provocative session explores new communication paradigms, runaway device infatuation, generation gaps, radical education, future game-changers and creative ways to engage the “new citizen.”

Networking Break

Atrium

Concurrent Sessions

Assessing Cybersecurity Risk, Vulnerability and Chances of Survival

Room 103 (1st Floor)

Can we ever be 100% digitally secure in this age of IoT, cloud, mobility, data-sharing, hacktivism, cyberwarfare, et al.? The answer, of course, is no. But at the same time, failure is not an acceptable option for stewards of private information. What can we do to improve the odds? The first step is understanding how to manage risk. Much can be gleaned from debacles and near-misses in the public sector. This session takes a no-nonsense look at how, why and where governments go wrong.

Joseph Ferris, Principal – Technology Security: Global Security Services, Security Architecture, Design & Engineering, AT&T

Joseph Watson, Office of the CISO, ServiceNow

Thomas Vaughn, Chief Information Security Officer, Agency for State Technology, State of Florida

Reinventing the Citizen Experience

Room 214 (2nd Floor)

In this highly interactive and fast-paced society, people are getting more demanding about, well, everything. The pressure is mounting on government services, too, and one of the Florida’s top priorities is to make “citizen-centric” more than a buzzword. To one degree or another, each of us is expected to wear the hat of Chief Customer Officer. This session discusses innovative strategies to remake government’s relationship with its customers into something more stimulating and rewarding.

Tim Gogal, Director, Digital Transformation, Avaya

Ed Little, Services Executive, Digital Application Services, OnX, a CBTS Company

Cloud Trends, Opportunities and Lessons Learned

Room 114 (1st Floor)

Today, it’s tough to find an organization that doesn’t depend on the cloud for something critical. And a “cloud first” approach is quickly gaining traction. The question is no longer whether to venture into the cloud, yes or no. Now it’s a matter of “how, what, when and where” – and ensuring visibility at all times. You can’t manage what you can’t see. This session explores the most critical factors to consider when operating in the cloud.

Alex Bourg, Lead - Multi Cloud, Juniper Networks

Jiong Liu, Senior Product Marketing Manager for Customer Identity, Okta

View Liu Presentation Here

Stephen W. Moss, SVP Services, PCM

View Moss Presentation Here

Moss Presentation

Lunch

Room 208 (Auditorium)

General Session – Other People’s Data

Room 208 (Auditorium)

In this year’s legislative session, data sharing (or lack thereof) has been the hottest topic on the hill. Recent high-profile events exposed just how far we still have to go. It’s become all too obvious that that we can’t assume that data is being shared or that it will be available when needed. Too many gaps remain, and onus falls on us to close them. And that means overcoming a territorial nature with our own data. It also means demonstrating that we are worthy of trust with other people’s data. The public is demanding results, and the pressure is mounting. This session dives into one of the most critical challenges of our era.

Moderator:

Scott McPherson, Chief Information Officer, House of Representatives, State of Florida

Panelists:

Tyler Clark, Chief of Staff, Illinois Department of Innovation and Technology, State of Illinois

Charles Ghini, Chief Information Officer, Department of Financial Services, State of Florida

Burt Walsh, Chief Data Officer, Agency for State Technology, State of Florida

Networking Break

Atrium

Concurrent Sessions

Artificial Intelligence and What It Means for Government

Room 103 (1st Floor)

When will human intelligence be replicated by machines? It’s getting closer by the day. When it finally does happen, it might well be the most disruptive technology in the history of the human race. The science of artificial intelligence has had its fits and starts but there are new advancements that bring it several steps closer to mimicking human thought and reactions. This session offers an introduction to some exciting – and slightly unnerving – breakthroughs and their potential impact on the future of government.

Jen Dunham, Principal Solutions Architect, Global Security Intelligence Practice, SAS (@jadunham)

John Londot, Attorney-Shareholder, Greenberg Traurig, P.A.

Making Sense of Your Data

Room 214 (2nd Floor)

Government by nature is in the data collection business, and there is no shortage of information from which to extract valuable insights. The challenge is to reinvent how to leverage the vast amounts of information to get real results. Emerging next-generation tools include predictive analytics, big data analytics, data visualization, cognitive technology and more. This session explores better ways to tap your data to drive smarter decisions, faster responses and better service.

Joseph Martin, Chief Information Officer, Department of Business and Professional Regulation, State of Florida

Wes Williams, Principal Solutions Architect, Qlik

Emergency Management in Florida

Room 114 (1st Floor)

Somewhere nearby is a crisis or disaster waiting to happen. It might be nature’s wrath or a cyberattack or a sudden social upheaval or a crazed individual. Whatever it may be, decisions and responses will have to be made at lightning speed to save lives, time and reputations. This is possible only to the degree that technology is keeping people connected and collaborating no matter what the circumstances. This session looks at how to keep operating in the worst of conditions.

Hardik Bhatt, Vertical Lead, Smart Cities, Amazon Web Services

Richard Butgereit, GISP, Chief Information Officer, Division of Emergency Management, State of Florida (@rdbutger)

View Butgereit Presentation Here

Sponsor Briefing

Room 208 (Auditorium)

(Industry sponsors only)

Hosted by State CIO Eric Larson.

Networking Reception

Atrium

Network with your colleagues and discuss technology solutions with the event exhibitors.

Birds of a Feather Roundtable Discussions

Room 208 (Auditorium)

Stroll in with a beverage and some hors d’oeuvres to join likeminded folks in discussions of mutual interest. The topics are based on preferences nominated by the audience earlier in the day. Each table will have a designated topic and a life of its own!

From the Horse’s Mouth – IT Officials Tell It Like It Is

Room 208 (Auditorium)

Visit with key IT officials to hear what’s on their minds as they host their own informal table discussions. This round is primarily intended for industry sponsors but everyone is welcome. So grab some refreshments, pull up a chair and ask the questions you’ve been dying to ask.

Florida Excellence in Technology Awards

Room 208 (Auditorium)

Applaud the winners of the inaugural Excellence in Technology Awards. This awards program honors innovative technology initiatives and outstanding achievements throughout Florida’s public sector.

Registration and Morning Refreshments

Conference Center Lobby and Atrium

Opening Remarks

Room 208 (Auditorium)

Pat Curtis, Chief Information Officer, Leon County

Keynote – Bringing the “It Factor” to IT

Room 208 (Auditorium)

Anthony Huey, President, Reputation Management Associates (@anthonyhuey)

We’ve all met someone with intangible qualities that draw others in and make them say, “Wow!” Some call it charisma, magnetism, or the “It Factor,” but it’s nearly impossible to define. You can’t touch the It Factor, but you can immediately feel when someone has it. Why do some leaders have this seemingly magical presence, while too many of us come across as extraordinarily ordinary? Anthony Huey has spent the last 20 years as a communications coach answering this question by studying thousands of executives and the qualities that turn managers into inspirational leaders. He has discovered that most anyone can attain some level of the It Factor by understanding and changing how they are perceived while at the same time ratcheting up the willingness to influence and inspire those around them. This fast-paced and interactive keynote address provides practical and immediately implementable approaches to bringing the It Factor not just to you personally but to your organization.

View Supplemental Information Packet Here

Networking Break

Atrium

Fast Track Sessions

Room 208 (Auditorium)

Blockchain – Closer than It Appears?

Blockchain is being called the next big transformative technology in government. What is blockchain? In a nutshell, it’s an incorruptible and transparent ledger of digital transactions. Examples include identity management, contract management, financial services, licensing, electronic voting and more. There is a lot to like. This session provides an introduction to this fast-emerging technology and why it is particularly suited to government applications.

Pete Teigen, North American Leader for Blockchain and Emerging Tech, Government Solutions Center of Competence, IBM (@teigenp)

View Presentation Here

Geospatial, Geovisual and Geofantastic!

Seeing is believing. That’s why visualization technologies – particularly geospatial tools – are indispensable components of government services. Leveraging these technologies opens the door to better planning, decision-making, economic development, citizen services and public safety. This lively session discusses the latest strategies and golden opportunities for all levels of government.

Ekaterina Fitos, GISP, Geographic Information Officer, Agency for State Technology, State of Florida

Cool Things Happening in Miami-Dade County

Miami has long been known as a trend-setting metro area, and this reputation most definitely extends to information technology. In 2017, the Center for Digital Government cited Miami-Dade as one of the top digital counties in the nation. One of their top priorities is finding innovative ways to drive citizen engagement. In this session we’ll hear about some of their hot plans and cool projects.

Nasif Alshaier, Systems Support Manager, Information Technology Department, Miami-Dade County

View Presentation Here

End of Conference

Conference times, agenda, and speakers are subject to change.