Envision: A State and Local Government IT Summit 2026 Banner

Overview

Envision

The mission of the Center for Digital Government is to help make government better.  Our annual Envision Summit does just that – we convene the brightest minds in state and local government to imagine what’s next.

Envision is an invitation-only national Summit to bring together government executives from cities, counties and states across the country – alongside our trusted industry partners.  With the theme “The answer is in the room,” the Summit creates space for meaningful peer-to-peer learning, network building and open sharing of the innovative work happening in government.

As we wrap up 2026, we are excited to host Envision – an opportunity to celebrate this year’s wins and chart a course for 2027 and beyond.

A message from our Keynote Speaker

Speakers

Ernesto A. Arriola

Ernesto A. Arriola

Chief Information Security Officer, City of El Paso, Texas

Ernesto serves as the Chief Information Security Officer (CISO) for the City of El Paso, Texas, a role he has held since joining the organization in 2007. He brings over 25 years of professional experience spanning the information technology, healthcare, and local government sectors.
In his current role, Ernesto leads the City’s Information Security Program, overseeing compliance and risk management across critical departments including Mass Transit/Railway, Airport, Public Safety, and Public Health. His responsibilities encompass security architecture, policy development, penetration testing, application security, gap analysis, and incident response. He also serves as the primary liaison with third-party security auditors and compliance bodies.
More
Bryce Bailey

Bryce Bailey

State Deputy CIO & Chief Information Security Officer, State of Nebraska

Bryce brings an extensive and distinguished career in public-sector cybersecurity, having served at the local, state, and federal levels. His experience spans building programs from the ground up, responding to major cyber incidents, and shaping national cybersecurity policy.
Bryce joined Nebraska's Office of the Chief Information Officer as Deputy CISO in mid-2025 and was formally appointed as the state's permanent CISO in February 2026. In May, he was also named Deputy CIO and Chief Information Security Officer, expanding his leadership responsibilities within the office. In that role, he oversees the protection of enterprise systems and sensitive data across state agencies and has set his sights on taking Nebraska's cybersecurity program to the next level, expanding the cyber workforce, fostering innovation, and making Nebraska a model for other states to follow.
More
Claire Bailey

Claire Bailey

Chief Security Advisor, Tanium

Claire Bailey is the Public Sector Chief Security Advisor at Tanium, supporting the company’s North America Government business with more than 41 years of experience in driving modernization, security, and transformation initiatives for federal, state and local governments, in both private and public sector leadership roles.
More
Laura Barry

Laura Barry

Director of Finance and Administration, Information Technology Services Division, State of Missouri

As the Director of IT Finance and Administration for the State of Missouri’s Information Technology Services Division in the Office of Administration, Laura Barry oversees the vital intersection where technology meets state budgeting. She has over 13 years of state financial experience, a foundational background in the banking sector and an MBA concentrated in Finance. Laura is dedicated to driving financial efficiency and innovation within government operations.
More
Phil Bertolini

Phil Bertolini

Chief Delivery Officer, e.Republic

Phil Bertolini is a Chief Delivery Officer for e.Republic, the premiere event and thought leadership content provider for state and local government technology professionals. Previously, he served as deputy county executive and CIO for Oakland County, Michigan. During his 31-year tenure, Phil built a world-class IT organization in the second-largest county in Michigan, just north of Detroit. As Oakland County CIO, he oversaw more than 150 employees serving over 1.2 million residents. In 2005, he was also promoted to deputy county executive, holding dual positions until his retirement. Phil’s efforts earned the county national attention, winning numerous awards for technology innovation and excellence. He was named Governing Magazine’s Public Official of the Year and Government Technology Magazine’s Top 25 Doers, Dreamers & Drivers. He was also honored by the President Obama White House as a Champion of Change.
More
Michael Boyce

Michael Boyce

Senior AI Advisor, Department of Information Technology, State of Maryland

Michael Boyce is Senior AI Advisor for the State of Maryland. Previously, he was the founding Director of DHS's AI Corps, where he led the largest civilian AI team in the federal government. He also served in the White House's Office of Management and Budget, where he wrote generative AI policy for the 2023 Executive Order. Other roles include serving as the Chief of Innovation and Design in the Refugee, Asylum and International Operations Directorate at U.S. Citizenship and Immigration Services (USCIS) and as a Digital Service Expert at the U.S. Digital Service. Most recently, before coming to Maryland, he was the Generative AI Lead at U.S. Digital Response.
More
Chris Britten

Chris Britten

Assistant Secretary/Deputy State CIO, Solution Delivery & Engagement, Department of Innovation & Technology, State of Illinois

Christopher Britten is an accomplished technology executive with more than 28 years of experience driving innovation, transformational IT strategy, and customer‑centric service delivery across the public and private sectors. He currently serves as the Acting Assistant Secretary for the Illinois Department of Innovation and Technology (DoIT), where he leads statewide solution delivery and oversees a workforce of more than 700 technology professionals. In this role, he champions enterprise-wide technology modernization, service excellence, and cross‑agency collaboration to ensure technology investments align with statewide business goals.
Chris is recognized for uniting cross-functional teams around shared goals, defining forward‑looking enterprise service strategies, and modernizing technology environments to improve how government serves residents and employees. A firm believer in technology’s power to improve public service outcomes, he has dedicated his career to building human‑centered, inclusive, and accountable IT organizations.
He holds a Bachelor of Science in Computer Information Systems from Clark Atlanta University and an Executive Master of Business Administration from Purdue University. He also maintains his Certified Information Systems Security Professional (CISSP) credential and has completed advanced cybersecurity and systems engineering training.
Beyond his professional roles, Chris is deeply committed to community impact. He serves as a board member of You Matter 2, empowering youth through philanthropy and service, and is an active member of Omega Psi Phi Fraternity, Inc., supporting its mission of leadership, scholarship, and community uplift.
More
Jordan Burris

Jordan Burris LinkedIn

Head of Public Sector, Socure

Jordan is a trailblazer in government innovation and digital trust, leveraging more than 15 years of experience to transform public sector technology. He leads Socure’s public sector business serving more than 150 federal, state, and local public sector organizations.
Before joining Socure, Jordan served as Chief of Staff in the White House Office of the Federal Chief Information Officer, where he helped shape government-wide policy spanning identity management, cybersecurity, artificial intelligence, and digital service delivery. That experience gave him firsthand insight into how policy translates into operational reality.
Jordan has spent years advancing identity as foundational infrastructure for government, advocating for approaches that are accurate, scalable, and practical. He also serves as Board Chair of the Identity Theft Resource Center, extending his commitment to consumer protection, responsible innovation, and building a safer, more trusted digital future for people and government institutions alike.
More
Nikhil J. Deshpande

Nikhil J. Deshpande

Chief Digital & AI Officer, Office of Digital Services & Solutions, Georgia Technology Authority, State of Georgia

Nikhil is a leader in digital transformation, advocating for user-centric, accessible technology. Overseeing Georgia's AI program, he focuses on responsible applications that enhance workforce capabilities and public service. Recognized as a top innovator, he is a sought-after speaker and recipient of multiple awards, including Atlanta Business Chronicle's "40 Under 40." Nikhil holds master’s degrees in Human-Computer Interaction and Visual Communication.
More
Viggo Forde

Viggo Forde LinkedIn

Director of IT/CIO, Department of Information Technology, Snohomish County, Washington

Viggo Forde serves as the Chief Information Officer and Director of Information Technology for Snohomish County, WA, the third largest county in Washington State. Prior to joining Snohomish County he had a long career at Microsoft where his last job was as a Senior Director in Customer Service and Support. He also brings experience from Amazon and Boeing. In addition to his professional career Viggo is the Honorary Consul of Norway to the states of Washington, Oregon, Montana, and Idaho. He has assisted multiple non-profit organizations with his leadership and business experience and is a current board member of the National Nordic Museum in Seattle. He has also held board roles at the University of Washington Scandinavian Studies Department, and UW Industrial and Systems Engineering Executive Advisory Board, as well as the Norwegian American Chamber of Commerce/NorCham. He holds a masters and bachelors degree in Industrial Engineering from the University of Washington.
More
Alan Fuller

Alan Fuller

Chief Information Officer, State of Utah

Alan Fuller was appointed Chief Information Officer for the state of Utah in March 2021. As CIO, he oversees all IT functions for executive branch agencies in Utah with the goal to improve innovation and improve government services through the use of technology. A resident of Lehi, Utah, Alan has a bachelor’s degree in economics from Brigham Young University and an MBA from the Wharton School at the University of Pennsylvania.
More
John Hoffman

John Hoffman

Chief Technology Officer, Deputy State Chief Information Officer, State of Texas

John Hoffman serves as the Chief Technology Officer for DIR and the Deputy Chief Information Officer for the State of Texas. John joined the DIR team in 2010 and has held various roles within the agency in network and security. He is responsible for comprehensive strategic planning for the state's technology efforts. John and the CTO team also ensure strategic development of contracts and services which DIR offers including application management, innovation, and emerging technology implementation.  As CTO John leads DIR’s Technology Guidance and Innovation functions to guide state agencies’ policies and practices for the effective, efficient use and management of state IT resources. John brings over 30 years of experience in the technology sector.  John holds a Bachelor of Science degree in Engineering Management from the University of Missouri and a Master of Business Administration from Southern Methodist University.
More
Amy Edwards Holmes

Amy Edwards Holmes

Director, Arizona Capacity & Efficiency (ACE) Initiative, State of Arizona

Amy Edwards Holmes is a nationally recognized expert on public sector innovation, dedicated to modernizing government through data, AI, and digital transformation. As Director of the Arizona Capacity and Efficiency (ACE) Initiative, she spearheads Governor Katie Hobb's statewide strategy to streamline operations and enhance service delivery. Under her leadership, the initiative is projected to save taxpayers over $100 million by optimizing procurement, adopting modern technology, and fostering workforce-centered innovation.
Before her work in Arizona, Amy served as Executive Director of the Bloomberg Center for Government Excellence at Johns Hopkins University. Her federal tenure includes serving as Deputy Assistant Secretary at the U.S. Department of the Treasury, where she led the implementation of the nation’s first open data law (the DATA Act), and leading the Task Force on Government Performance for the U.S. Senate Budget Committee. A Fellow of the National Academy of Public Administration, Amy leverages over 20 years of experience to bridge the gap between complex policy and real-world impact.
More
Jared Johnson

Jared Johnson

Deputy State Chief Information Officer and Chief Deputy Director, Department of Technology, State of California

Jared Johnson’s career spans nearly 30 years of public technology service beginning as an IT analyst at the California Technology, Trade and Commerce Agency. He devoted 15 years at FTB, holding various management positions. In 2021, Johnson brought his technical and administrative experience to CDT where he served as Deputy Director of Data Center Support Services before receiving his current appointment to help guide and optimize CDT programs and services.
More
Bill Kehoe

Bill Kehoe

Director & State Chief Information Officer, Washington Technology Solutions, State of Washington

Bill joined Washington Technology Solutions (WaTech) as the director and state CIO for Washington on August 1, 2021. He has pursued an agenda focused on innovation, resident engagement, creating a data driven culture and service excellence collaborating with agencies to drive project success and improve the resident experience.
Prior to WaTech, Bill was the CIO for Los Angeles County in California from 2017-2021, where he managed enterprise security, information management, enterprise architecture and technology consulting services for 37 county departments. He also served as an advisor to the Board of Supervisors and the Chief Executive Officer regarding enterprise technology strategy, policy and governance.
Bill has a long history of managing information technology departments in local and state governments, including more than 15 years in Washington state agencies and counties. Before working as CIO for Los Angeles County, he was the CIO and Information Department director for King County in Washington from 2010-2017 and served as the first CIO for the Department of Licensing from 2002-2010.
He holds a Bachelor of Science degree in electrical engineering from Gonzaga University.
More
Tim Lake

Tim Lake

Vice President, SLED, AT&T

Tim Lake serves as Vice President of SLED at AT&T, where he leads the nation’s preeminent sales organization supporting State, Local Government, and Education (SLED) customers and their critical missions.  With 20 years of expertise across U.S. Public Sector markets, Tim brings deep experience spanning both private–public partnerships and large-scale field leadership, helping public sector organizations leverage technology to improve outcomes for the communities they serve.
More
Rob Lloyd

Rob Lloyd

Executive Director, Center for Digital Government and Center for Public Sector AI

Prior to joining e.Republic and the Center for Digital Government, Rob served as Chief Technology Officer for the City of Seattle, where he led a 600-person organization with a $310 million technology budget serving 816,000 residents and a 14,000-person workforce. The department's mission: "We put powerful information and tools in the hands of people to unleash brilliance in service to our community."
Rob brings 20 years of C-suite experience across government, utilities, and technology in Washington, California, Arizona, Oregon, and Colorado. He previously served as Deputy City Manager for Transportation, Aviation, and Technology for San José, the nation's 12th largest city and the center of Silicon Valley. His work has advanced AI adoption, public-private partnerships, procurement modernization, and pioneered omnichannel 311. Teams under his leadership have earned more than 50 national honors. He has been recognized as an Governing Magazine Public Official of the Year, GovTech Doers Dreamers & Drivers (twice), ORBIE CIO of the Year (twice), and LocalSmart City Executive of the Year (four times).
More
Bianca Lochner

Bianca Lochner

Chief Information Officer, City of Scottsdale, AZ

Bianca Lochner, Ph.D., has over 20 years of experience in information technology and local government. Throughout her career, she led multiple digital transformations and innovations in education and the public sector, while modernizing legacy technology and positively impacting how citizens and businesses interact with the city government. As the Chief Information Officer for the City of Scottsdale, Arizona, she combines her passion for public service with technology’s power to transform how government delivers to the community it serves.
More
Graig Lubsen

Graig Lubsen

Chief Digital Experience Officer, Office of Technology, State of Indiana,

Graig was named to his role in 2026. In this position, Lubsen leads the strategy and delivery of digital services for the State of Indiana, focusing on creating intuitive, accessible, and efficient online experiences for Hoosiers and state agency partners.
Lubsen joined the Indiana Office of Technology in 2013 as its first-ever communications director. In that role, he oversaw the creative direction of IN.gov and was a driving force behind Indiana's consistent national recognition in digital government. Over nine years of the Center for Digital Government's overall Government Experience Awards competition, which highlights how governments are blending people-first service design with next-generation tools to better connect with residents, Indiana placed in the top four among all states seven of eight eligible years, including a first-place finish in 2019.  
Lubsen's individual contributions have also earned national recognition. He was named a StateScoop 50 State Up & Comer in 2018 (StateScoop) and was honored as one of Government Technology's Top 25 Doers, Dreamers & Drivers in 2025. He holds Bachelor's and Master of Arts degrees from Purdue University.
More
Michael Makstman

Michael Makstman

Chief Information Officer and Executive Director, Department of Technology, City and County of San Francisco, California

Michael is San Francisco’s Chief information Officer leading the Department of Technology (DT). DT servers City departments, staff, and San Francisco residents by providing secure, reliable, and innovative technology services. Michael has previously served as the City Chief Information Security Officer and founded the San Francisco Office of Cybersecurity. He has recently been selected as one of the top 25 technology doers, dreamers, and drivers in the nation by the Government Technology Magazine. 
Prior to joining the City and County of San Francisco, Michael served in executive roles at complex, regulated organizations in Healthcare, Finance and Technology industries for over 15 years. Michael is a founder and Co-Chair of Coalition of City CISOs (cityciso.org), an organization dedicated to promoting cybersecurity for local governments. He is a Fellow of the Information Systems Security Association (ISSA), the largest international organization of information security professionals, and holds Bachelor’s degree in Finance and IT from DePaul University and master’s degree in computer science from the University of Illinois at Urbana-Champaign.
More
Jim Richberg

Jim Richberg

Head of Cyber Policy and Global Field CISO, Fortinet 

Jim Richberg’s role as Fortinet’s Head of Cyber Policy and Global Field CISO leverages his 40 years’ experience driving innovation in cybersecurity and threat intelligence. At Fortinet he focuses on helping government and companies take actionable steps to improve their cybersecurity. He led industry’s collaboration with the US Government in creating a ‘Secure by Design’ pledge to leverage market forces in driving broad and measurable improvements in cybersecurity.
Prior to joining Fortinet, he served as the National Intelligence Manager for Cyber, the senior Federal Executive focused on cyber intelligence within the $80B+/100,000 employee US Intelligence Community (IC). He led the implementation of cyber strategy for the 17 departments and agencies of the IC, set integrated priorities on cyber threat, and served as the senior cyber advisor to two Directors of National Intelligence. He also oversaw implementation of a multi-year Comprehensive National Cybersecurity Initiative for Presidents Bush and Obama. Before joining the Office of the Director of National Intelligence, Mr. Richberg served for 20 years at the Central Intelligence Agency in a variety of analytic, operational, and technical positions.
Mr. Richberg is a member of the US IT Sector Coordinating Council, the World Economic Forum’s Cybersecurity Leadership Community, and the Forbes Technology Council. He leads industry working groups focused on national cyber strategy, implementing Federal cybersecurity initiatives with the private sector, and on helping state and local government and critical infrastructure improve their cybersecurity. Since joining Fortinet, Jim has been named a “Cyber Atlas” for his impact on cyber policy, and a “Fed 100”, “Pinnacle”, and “State Scoop 50” leader for driving innovation in cybersecurity. He has authored nearly 400 published articles on cyber topics ranging from AI to Zero Trust and serves on multiple corporate boards. Jim received his undergraduate degree at the Honors Tutorial College of Ohio University and attended graduate school at M.I.T. and Stanford.
More
Ayushi Roy

Ayushi Roy

Chief Technology Officer, State of California

Ayushi Roy is a public-interest technologist focused on building responsible technologies that improve health and economic outcomes for families. Ayushi has led implementation efforts across 20 states and 10 federal agencies – from advising responsible AI deployment for 23 state secretaries of Labor and Health and Human Services, to identifying $450M in unclaimed tax credits across nine states, and streamlining the grants infrastructure for Medicaid and the Children's Health Insurance Program (CHIP) which provides healthcare for more than 70 million Americans including nine million children. She currently serves as the Chief Technology Officer for the State of California, and as adjunct faculty at the Harvard Kennedy School of Government. 
More
Melissa Scott

Melissa Scott

CIO, City of Philadelphia, Commonwealth of Pennsylvania

Melissa Scott is the City of Philadelphia’s Chief Information Officer (CIO). As CIO, Melissa holds a critical leadership role responsible for overseeing the City’s information technology strategy, infrastructure, and operations. She also ensures that technology initiatives align with Mayor Parker’s goals and deliver e9ective, e9icient, and secure services to residents, businesses, and city departments.
Melissa is a lifelong public servant, highly experienced professional with a distinguished background in both the public and private sectors. Her diverse work experience has equipped her with the skills and knowledge needed to excel in her roles and make a significant impact on the organizations she has served.
Since becoming Chief Information Officer for the City of Philadelphia, Melissa has led a transformative technology agenda focused on modernizing City services, expanding digital access, and building a more connected and innovative Philadelphia. Under her leadership, the Office of Innovation and Technology has advanced major initiatives including Philly Stat 360, a citywide approach to responsible artificial intelligence, and strengthened cybersecurity and digital services. Melissa has also championed Philadelphia’s digital equity strategy, expanding efforts to connect residents with the devices, connectivity, digital skills, and resources they need to fully participate in a more digitally connected world. Through Power Up Philly, she has helped bring technology and digital skills directly into communities while leading the launch of Power Up Philly: Community Tech Expo, the largest technology expo in Philadelphia.
More
Jason Snyder

Jason Snyder

Secretary, Executive Office of Technology Services and Security, and Chief Information Officer, Commonwealth of Massachusetts

Jason Snyder is the Secretary and Commonwealth CIO of the Executive Office of Technology Services and Security. He was previously the Chief Technology Officer at Harvard University. He has more than 30 years of information technology experience in government, higher education and the private sector.
He has worked at Harvard for almost ten years, as a Program Director for Identity & Access Management, as Managing Director of Architecture and Engineering, and as Chief Technology Officer since 2015. He served as Chief Technology Officer of the Commonwealth of Massachusetts for the duration of Governor Patrick’s tenure, and prior to that spent 13 years in the private sector at CSC Consulting Group. He's a graduate of Rensselaer Polytechnic Institute and lives in Reading.
More
Markell L. Storay

Markell L. Storay

CGCIO, Chief Information Officer/Director of Innovation & Technology, City of Charlotte, North Carolina

Markell is the Chief Information Officer and Director of Innovation and Technology for the City of Charlotte. He leads the city’s technology strategy, supporting more than 9,000 employees and key services including infrastructure, cybersecurity, applications, artificial intelligence, data and analytics, and enterprise project delivery.
Appointed by the Governor of North Carolina to the North Carolina Artificial Intelligence Leadership Council, Markell helps advance responsible AI policy and adoption statewide. He is also an executive champion for Access Charlotte and Learn2Earn, initiatives focused on digital inclusion and technology skills for residents.
With more than 28 years of technology leadership experience across telecommunications, federal government, financial services, and municipal government, Markell brings a broad perspective to using technology to improve public services and community outcomes.
More
Eric Swanson

Eric Swanson

Chief Information Officer, Department of Technology, Management and Budget (DTMB), State of Michigan 

Eric Swanson serves as the chief information officer for the State of Michigan, directing the state’s technology and security efforts.  
Swanson is a dedicated public servant, having spent more than 35 years as a state employee. He began his career in state government as a student intern and steadily built the Center for Shared Solutions (CSS) within DTMB, which he continues to lead as director.  The CSS provides cost-effective, state-of-the-art, shared solutions to all State of Michigan agencies and external partnership programs.  
Throughout his career, Swanson has been instrumental in building trust among teams and leading projects to successful implementation. Within Michigan and nationally, Swanson is known for his innovative leadership in facilitating collaboration among local and state partners to develop cross-boundary solutions. His citizen-centric leadership philosophy improves efficiency, promotes transparency, and provides value to Michiganders. 
More
Teri Takai

Teri Takai

Chief Programs Officer, Center for Digital Government

Teri Takai is the Chief Programs Officer for the Center for Digital Government, a national research and advisory institute on information technology policies and best practices in state and local government. Teri worked for Ford Motor Company for 30 years in global application development and information technology strategic planning. From Ford, she moved to EDS in support of General Motors. A long-time interest in public service led her to the government sector, first as CIO of the State of Michigan, then as CIO of the State of California and, subsequently, the CIO of the U.S. Department of Defense, the first woman appointed to this role. She then served as the CIO for Meridian Health Plan. .
Teri is a member of several industry advisory boards. She has won numerous awards including Governing magazine’s Public Official of the Year, CIO Magazine’s CIO Hall of Fame, Government Technology magazine’s Top 25 Doers, Dreamers & Drivers, the Women in Defense Excellence in Leadership Award and the Department of Defense Medal for Distinguished Public Service.
More
Shawnzia A. Thomas

Shawnzia A. Thomas

Chief Information Officer, State of Georgia and Executive Director, Georgia Technology Authority

Shawnzia A. Thomas has dedicated over 15 years to integrating technology across various sectors of state government to enhance services for Georgians. She serves as the Chief Information Officer of the State of Georgia and as the Executive Director of the Georgia Technology Authority.
Shawnzia’s previous roles include Assistant Deputy Commissioner of the Georgia Department of Human Services, Executive Director of the Georgia Commission on Equal Opportunity and Director of the Georgia Secretary of State Corporations Division.
A native of Macon, GA, Shawnzia holds a bachelor’s degree from Middle Tennessee State University and a Master's in Public Administration from the University of West Georgia. She is actively involved in leadership governance roles at the state and national levels, serving on the Georgia Commission on Equal Opportunity Advisory Board and as a member of the Executive Committee for the National Association of State CIOs (NASCIO).
Shawnzia was recognized on the Atlanta Business League's list of Top 100 Women of Influence in 2021 and received the 2022 and 2024 GoldenGov: State Executive of the Year award from StateScoop, the 2025 Outstanding Achievement Award from Becoming Everything You Are (BEYA), and was recently named Government Technology's Top 25 Doers, Dreamers and Drivers of 2025.
More
Michelle Vaughn

Michelle Vaughn

Assistant Secretary of Strategy and Planning, Chief of Staff, Executive Office of Technology Services and Security (TSS), Commonwealth of Massachusetts

Michelle Vaughn is Assistant Secretary of Strategy and Planning, and currently Chief of Staff, at the Executive Office of Technology Services and Security (TSS), where she leads efforts to connect strategy, investment, and project delivery across the Executive Branch. She oversees enterprise strategy, portfolio and capital planning, helping strengthen governance, improve decision-making, and advance innovation across the Commonwealth.
With nearly two decades of public service, Michelle brings extensive experience leading complex, enterprise-scale initiatives across Massachusetts state government. She began her career in the Massachusetts State Senate before serving in leadership roles at the Massachusetts Department of Transportation (MassDOT) and the Executive Office of Energy and Environmental Affairs (EEA). Her background spans legislative affairs, operations, technology strategy, and program delivery, giving her a practical perspective on translating long-term vision into measurable results.
Michelle is known for bringing clarity to complex challenges, building high-performing teams, and establishing governance that helps organizations turn strategic priorities into measurable results. Her work focuses on aligning priorities, investments, and execution to strengthen enterprise planning, modernize portfolio management, and improve decision-making across TSS, enabling the organization to deliver technology investments more effectively.
Michelle holds a Master of Science in Public Affairs from the University of Massachusetts Boston's McCormack Graduate School, a Bachelor of Science in Information Systems Science from Salve Regina University, and an Innovative Technology Leader certificate from Stanford University.
More
Jared Vichengrad

Jared Vichengrad

Senior Vice President & General Manager, Axonius Federal Systems [LinkedIn:https://www.linkedin.com/in/jaredvichengrad/]

Jared Vichengrad is senior vice president and general manager at Axonius Federal Systems, where he leads the company's public sector organization focused on protecting the mission of the U.S. government.
With more than 25 years of leadership experience across public sector and enterprise organizations, Jared is recognized for building high-performing teams and delivering innovative solutions aligned to complex mission requirements, backed by deep federal and SLED domain expertise. He previously served as Head of Public Sector, Americas at Check Point Software Technologies, and held senior leadership roles at Semperis, Rubrik, Veritas, and Lexmark International.
A dedicated mentor and advocate for cybersecurity workforce development, Jared invests his time in customer advisory boards, executive mentoring groups, and university guest lectures, and remains active in the University of Connecticut alumni community and in youth sports leadership across his local community.
Jared holds a B.S. in accounting and marketing from the University of Connecticut
More

Agenda

Wednesday, December 2

8:00 am Pacific

Registration & Breakfast

9:00 am Pacific

Welcome and Group Introductions

Phil Bertolini, Chief Delivery Officer, e.Republic

Teri Takai, Chief Programs Officer, Center for Digital Government

Jared Johnson, Deputy State CIO and Chief Deputy Director, Department of Technology, State of California

9:15 am Pacific

Facing the Fiscal Realities: Getting Control of Technology Sprawl

Shrinking budgets and federal funding uncertainty are putting renewed emphasis on ”doing more with less”. As government technology environments expand, CIOs face a growing management challenge: understanding what they have, who is using it, what it costs and whether it is delivering value. The acceleration of AI adoption makes that challenge even more urgent as agencies experiment with new tools faster than traditional governance and inventory processes can keep pace with. CIOs face the challenge of putting AI in the hands the entire organization to drive innovation and efficiency vs controlling the cost and use of the tools. Will AI help? Can government afford it? Will AI-assisted ("vibe") coding accelerate legacy modernization? Who should have what tools? What are the risks? What is making a difference?

Moderator: Teri Takai, Chief Programs Officer, Center for Digital Government

Laura Barry, Director of IT Finance & Administration, Information Technology Services Division, State of Missouri

Viggo Forde, Director of IT/CIO, Department of Information Technology, Snohomish County, Washington

Amy Edwards Holmes, Director, Arizona Capacity and Efficiency Initiative, State of Arizona

Jared Vichengrad, Senior Vice President & General Manager, Public Sector, Axonius Federal Systems

10:00 am Pacific

Break

10:15 am Pacific

The Next-Generation Workforce: Reinventing Technology Operations

Governments face a workforce challenge that technology alone cannot solve: rising service expectations, talent shortages, constrained budgets and growing demand. AI and automation can expand the capacity of both IT teams and the agencies they support. The leadership challenge is where to deploy AI and how government work itself will change. This session will explore where tasks can be automated, where human judgment remains essential, which jobs are more likely to change and what new skills employees and managers will need. Cybersecurity and the ‘need for speed’ is one example of the changing role of staff vs. automation. Where is automation best used? How are technology partners adding new capabilities? How will roles change? How can government prepare employees and managers for the future?

Moderator: Phil Bertolini, Chief Delivery Officer, e.Republic

Ernesto Arriola, CISO, Department of Information Technology Services, City of El Paso, Texas

Bryce Bailey, State Deputy CIO & Chief Information Security Officer, State of Nebraska

Claire Bailey, Chief Security Advisor, Tanium

Graig Lubsen, Chief Digital Experience Officer, State of Indiana

11:00 am Pacific

Break

11:15 am Pacific

Fail Fast, Learn Faster: What Early AI Projects are Teaching Us

Government conferences understandably celebrate successful innovation. But some of the most valuable lessons come from projects that failed to meet expectations, produced unexpected results or were deliberately stopped. As governments move from AI experimentation toward larger investments, learning quickly from those experiences will become essential. What are early AI projects teaching state and local governments about data readiness, technology performance, integration, workforce adoption, unrealistic expectations and poorly defined business problems? What are the right metrics? How do pilots scale successfully? What is the ‘right’ business problem? How are ‘unsuccessful’ pilots funded? How do the pilots help develop the right skill sets? This session will dive into lessons learned to provide insights into the pace of change that works.

Moderator: Teri Takai, Chief Programs Officer, Center for Digital Government

Michael Boyce, Senior AI Advisor, Department of Information Technology, State of Maryland

Tim Lake, Vice President, SLED, AT&T

Bianca Lochner, CIO, City of Scottsdale, Arizona

Jason Snyder, Secretary Executive Office of Technology Services & Security and Chief Information Officer, Commonwealth of Massachusetts

12:00 pm Pacific

Lunch

1:00 pm Pacific

The Digital Gap: How Do We Build Constituent Trust?

Digital government services have improved measurably, but studies show that usage and trust haven't caught up. Constituents still default to preferred channels like calls, in-person visits, or giving up. This trend impacts government’s ability to become more efficient through the use of AI and technology innovations to reach constituents faster where they are. Digital Services efforts are based on human-centered design to better connect with constituents but is it enough? Will trust be a barrier to technology and AI adoption? Is this generational? How can state and local government engage with the constituents to build trust?

Moderator: Rob Lloyd, Executive Director, Center for Digital Government and Center for Public Sector AI (CPSAI)

Jordan Burris, Head of Public Sector, Socure

Alan Fuller, Chief Information Officer, Department of Technology Services, State of Utah

Melissa Scott, CIO, City of Philadelphia, Commonwealth of Pennsylvania

Michelle Vaughn, Assistant Secretary of Strategy and Planning, Chief of Staff, Executive Office of Technology Services and Security (TSS), Commonwealth of Massachusetts

1:45 pm Pacific

Break

2:00 pm Pacific

AI at the Edge: When Everything is Connected… and Intelligent

The boundaries of government IT have expanded. Transportation systems, buildings, utilities, cameras, vehicles, sensors, public safety equipment and other physical infrastructure are connected - and increasingly intelligent. What challenges will enterprise IT face as AI moves to the edge. Where do the data reside? What is the impact on networks? How will governments take advantage of intelligent infrastructure without creating unmanageable complexity or risk? With the convergence of IT, operational technology, IoT and AI, how is responsibility shared across CIOs, agencies and operational departments?

Moderator: Phil Bertolini, Chief Delivery Officer, e.Republic

Ayushi Roy, State CTO, State of California

Eric Swanson, Chief Information Officer, Department of Technology, Management and Budget (DTMB), State of Michigan

Jako Van Blerk, CIO, Macomb County, Michigan

2:45 pm Pacific

Break

3:00 pm Pacific

The AI Bill is Coming: Can Government Afford It?

AI pilots can be inexpensive and impressive. Scaling AI across an enterprise includes cloud and compute consumption, connectivity, data infrastructure, storage, integration, licensing, workforce and ongoing management. Usage-based pricing is putting the cost of AI front and center for IT leaders. What is needed to budget for AI usage? How can IT estimate the cost of AI before implementation? Where is AI genuinely reducing government costs or increasing capacity and where is it simply adding another technology layer? Does the cost go beyond AI to data preparation and integration? As agencies push for greater AI adoption, this session would look at how leaders are planning to better understand and manage AI cost.

Moderator: Rob Lloyd, Executive Director, Center for Digital Government and Center for Public Sector AI (CPSAI)

Nikhil Deshpande, Chief Digital & AI Officer, State of Georgia

John Hoffman, Chief Technology Officer, Deputy Chief Information Officer, State of Texas

Phil LeClair, CIO, City of Pasadena, California

3:45 pm Pacific

Day One Wrap Up

4:00 pm Pacific

Break until Dinner

6:00 pm Pacific

Dinner

Thursday, December 3

8:00 am Pacific

Breakfast

8:45 am Pacific

Who’s in Control: Governing in the Age of AI Agents

State and local governments spent 2024–2025 experimenting with generative AI chatbots, drafting tools, developing policies and procedures. In 2026, they made the move to agentic AI -- systems that don't just answer questions but take actions inside defined workflows. In effect, government has a digital workforce operating alongside their human workforce. That creates opportunities for productivity - and fundamentally new questions about governance. What happens when government must supervise a combination of people and AI agents. Do they have the right tools? What policies and processes are needed? How should performance and behaviour be monitored? This session will dive into the evolving challenges of the next generation of AI governance that operationalizes the procedures and guardrails that government has built.

Moderator: Rob Lloyd, Executive Director, Center for Digital Government and Center for Public Sector AI (CPSAI)

Michael Makstman, Chief Information Officer and Executive Director, Department of Technology, City and County of San Francisco, California

Trent Shoultz, Senior Director, Solutions Consulting, Palo Alto Networks

Shawnzia A. Thomas, Chief Information Officer, State of Georgia & Executive Director, Georgia Technology Authority, State of Georgia

9:30 am Pacific

Break

9:45 am Pacific

Preparing for the Future: Are We Ready to Lead What’s Next?

Technology is changing faster than the structures government uses to make policy, manage risk, build a workforce and earn public trust. AI, autonomous systems and connected infrastructure are shaping how government operates. The leaders who govern through this transition do not need to become technologists, but they do need enough fluency to make hard decisions under uncertainty.
How will CIOs build a culture of continuous change in their organizations? How will leaders make policy when technology evolves faster than legislation? What role will the CIO have in educating and guiding elected officials? What is the impact on union employees? This conversation will explore what governors, mayors, agency executives and CIOs face to govern effectively in the next decade.

Moderator: Teri Takai, Chief Programs Officer, Center for Digital Government

Chris Britten, Assistant Secretary/Deputy State CIO, Solution Delivery & Engagement, Department of Innovation & Technology, State of Illinois

Jared Johnson, Deputy State CIO and Chief Deputy Director, Department of Technology, State of California

Bill Kehoe, CIO, State of Washington

Jim Richberg, Head of Cyber Policy and Global Field CISO, Fortinet

Markell L. Storay, CGCIO, Chief Information Officer/Director of Innovation & Technology, City of Charlotte, North Carolina

10:30 am Pacific

Moving into 2027, What Tech Trends Did We Miss and What is to Come?

As state and local government leaders move into 2027, it is a good time to step back and reflect on what is yet to come. This session will open the conversation to push the boundaries of the technologies that they support. Will AI technology leaders really self-govern? Will the pace of cybersecurity threats increase faster than the ability to remediate? Will critical infrastructure be at greater risk? Is quantum going to change the day-to-day operations anytime soon? Is the role of the CIO changing as technology is in the hands of everyone? What do the technology partners in the room have in the works that will be introduced in 2027? Now is the time to think big and send the room on their way with enthusiasm and great expectations for the New Year!

11:15 am Pacific

Closing Remarks

Phil Bertolini, Chief Delivery Officer, e.Republic

Rob Lloyd, Executive Director, Center for Digital Government and Center for Public Sector AI (CPSAI)

Teri Takai, Chief Programs Officer, Center for Digital Government

11:30 am Pacific

Adjourn

Conference times, agenda and speakers are subject to change.

Grand Hyatt Indian Wells

44-600 Indian Wells Lane
Indian Wells, CA 92210
760 776 1234

Get Directions To
Grand Hyatt Indian Wells

Registration Information / Contact Us

Event Date: December 2 and 3, 2026

This is an invitation-only event, open to Public Sector only. For more information or to request an invitation, please contact Isabel McKee.

If you represent a Private Sector organization and are interested in Sponsorship Opportunities, please contact Heather Earney.

This event is open to all individuals who meet the eligibility criteria, without regard to race, color, religion, gender, gender identity, age, disability, or any other protected class. We are committed to fostering an inclusive and welcoming environment for all participants.

Contact Information

Need help registering, or have general event questions? Contact:

Isabel McKee
Center for Digital Government
A division of e.Republic
Phone: (916) 932-0722
E-mail: imckee@erepublic.com

Already a sponsor, but need a hand? Reach out to:

Mireya Gaton
Center for Digital Government
A division of e.Republic
Phone:(916) 296-2617
E-Mail: mgaton@erepublic.com

Want to sponsor and stand out? Reach out to explore opportunities!

Heather Earney
Center for Digital Government
A division of e.Republic
Phone: (916) 365-2308
E-mail: heather.earney@erepublic.com

Venue

Grand Hyatt Indian Wells

44-600 Indian Wells Lane
Indian Wells, CA 92210
760 776 1234