Event Begins

Opening Remarks

Name, Chief Information Officer, State

Keynote: Atomic Habits: How to Get 1% Better Every Day

How can you achieve dramatic improvement in your personal and professional life? The natural impulse is to attempt big steps to improve. However, taking big steps often results in failure or only temporary gains. You rarely see the permanent results you want. The key to successful change is small habits. In this enlightening talk, James Clear focuses on the science of small habits, how they work, and how their effects compound and multiply over time. You are guaranteed to come away with practical strategies that you can immediately apply in your daily life.

James Clear, Habits Expert, #1 New York Times Bestselling Author

Featured Speaker: The Future of Work and Leadership

The Fourth Industrial Revolution is transforming the way we work, interact, and live our lives by blurring the boundaries between virtual and physical systems. Society will continue to be disrupted in countless ways, but Heather McGowan offers us a bit of reassurance: The future of work is human. We need managers and leaders who inspire and cultivate human potential in the face of constant digital disruption. In this thought-provoking session, Heather encourages us to rethink our systems of education and workforce development, our organization of work and workers, our process of talent attraction and retention, and even ourselves.

Heather McGowan, Future of Work Strategist, Co-Author of The Adaptation Advantage

General Session: Top 25 Panel

When the whole world has turned upside down, the wellbeing of our most valuable asset must be prioritized: our people. As we consider the full breadth of our staff’s needs, we must address higher-level needs, including truth, stability, authentic connections, and our purpose and values in the context of this crisis. In this compelling session, Dr. Burns-Wallace shares what we are learning as we lead through these extraordinary times, championing wellbeing amid disruption.

Speaker One, Title, Agency

Speaker Two, Title, Agency

Speaker Three, Title, Agency

Hosted by: Name, Title, Agency

Program Break: Visit the Virtual Exhibits

Acceleration of the Government Experience

The evolution of the consumer experience has been underway for decades, with its many stages unfolding at a reasonably comfortable pace. But 2020 is a tipping point. We are facing the possible demise – or severe limitation – of traditional brick-and-mortar services. Online is fast on its way to becoming the only way. It is time to up the ante! This session discusses ways to remove friction and speed up your progress in creating state-of-the-art government experiences.

Moderator: Teri Takai, Co-Director, Center for Digital Government

William Eggers, Executive Director, Center for Government Insights, Deloitte

Kevin Ellenwood, Managing Director, Accenture Interactive, Accenture LLP

Josh Geballe, Chief Operating Officer and Commissioner, Department of Administrative Services, State of Connecticut

Telework vs. Return to Work

The pandemic forced a nation-wide experiment in teleworking. All things considered, it has been a quite a success. And to think that many said teleworking would never work in the public sector. Where do we stand now? What lessons have been learned? How can we transition to a hybrid workforce with some people in the office and some working from home? This session explores the cultural, technological, and productivity dynamics that are driving the future of work.

Moderator: Phil Bertolini, Co-Director, Center for Digital Government

Jonathan Benett, Technical Director, Digital Government Solutions, Adobe

Chris Drake, Director of Business Services Division, Office of the Secretary of the State, State of Connecticut

Lunch Break: Visit the Virtual Exhibits

The Cloud Surge

For years, cloud-related spending has seen tremendous growth, but the events of 2020 are driving the momentum even faster. The stakes have risen considerably while timelines are shrinking across the board. The ability and willingness to scale quickly (both up and down) is proving to be paramount. This session discusses the external pressures being exerted on our systems and services and the cloud strategies that fit the bill.

Moderator: Dustin Haisler, Chief Innovation Officer, Center for Digital Government

Seth Kindley, Principal Systems Engineer, Pure Storage

Dan Ortolani, Senior Vice President, Worldwide Customer Support Services, Information Builders

Debarghya Sengupta, Director of Enterprise Architecture, Bureau of Enterprise & Technology, Department of Administrative Services, State of Connecticut

The Rise of Analytics

The events of this year have put a spotlight on the importance of data analysis. Critical social policy and public health decisions are hinging on the analysis of thousands of data sets. Time and time again, data is proving to be the most powerful storyteller. This session explores the latest tools and strategies to effectively analyze and harness data in good times and bad.

Moderator: Alan Cox, Executive Vice President and Publisher, Government Technology magazine

Casey Burns, Health and Human Services Practice Lead, Amazon Web Services

Scott Gaul, Chief Data Officer, Office of Policy and Management, State of Connecticut

JC Martel, Ph.D., Data Scientist, NIC Inc.

Michelle Riordan-Nold, Executive Director, CT Data Collaborative, State of Connecticut

General Session: Local Panel

This will be a panel discussion. This will be a panel discussion. This will be a panel discussion. This will be a panel discussion. This will be a panel discussion.

Moderator: Name, Title, Agency

Speaker One, Title, Agency

Speaker Two, Title, Agency

Speaker Three, Title, Agency

Networking Reception

End of Program

Executive Briefing

(Industry sponsors only) Hosted by Mark Raymond, Chief Information Officer, State of Connecticut. The emphasis is on priorities, strategies, opportunities, and the procurement process. Questions will be encouraged!