Meet for Dinner – The Westin Buckhead Atlanta Hotel Lobby

The dinner venue is approximately 1.4 miles from The Westin. If you want to walk, meet in the lobby at 5:15 p.m.

If you want to ride in a car to the dinner venue, meet in the lobby at 5:30 p.m.

Dinner at 103 West

103 West Paces Ferry Road

Atlanta, GA 30305

404.233.5993

Registration and Continental Breakfast

Welcome and Introductions

Update on the Georgia Cyber Center

The Georgia Cyber Center broke ground exactly two years ago on 6/19/2017. Since then, the center has become a hub for cyber talent, training and expertise. Calvin Rhodes will provide an update on the progress of the center, how the governor was instrumental in driving the center and what the future holds. Colonel Eric Toler (retired) has served in Army Cyber Command, U.S. Cyber Command and NSA. Eric was recently appointed as the executive director of the Georgia Cyber Center. He will provide insights on how the center fits with the nation’s cyber military mission. With governors across the country establishing cyber security task forces and initiatives to bring together the resources across their states, this session will provide valuable lessons learned.

Calvin Rhodes, Chief Information Officer, State of Georgia / Executive Director, Georgia Technology Authority

Eric Toler, Executive Director, Georgia Cyber Center

Now That CIOs Have Moved to the Cloud – How’s It Going?

CIOs have moved from “if” they are moving to the cloud to the challenge of managing in their “hybrid cloud” environments. They have grappled with the challenges of procurement, contracts and transition to an operating environment that is very different from the past. So how is it going? Do CIOs know what is in their cloud environments? What can states that are just embarking on the journey learn from others? Are states using the NASPO Value Point contract – and how is it working? What are the new operational issues? How are staff adjusting to the new reality? How does it affect the traditional data center rate structures? What are CIOs doing to avoid vendor lock-in? How do they manage the different vendors? Are cloud access service brokers (CASBs) going to help? This session will provide a lively discussion of lessons learned and how CIOs are better informed to continue the cloud journey.

David Clark, Chief of Staff, Department of Management Services, State of Florida

Dave Fletcher, Chief Technology Officer, State of Utah

Break

Build vs. Buy – How Do You Make the Decision?

As CIOs continue their march to the cloud, they are faced with decisions of whether to buy vs. build software, who to buy it from and whether to buy it as a service or to bring it on premise. There is the added complexity of the solutions being selected by agencies and departments – with or without input from the CIO. The CIO must then consider the complexities of data ownership, data sharing, security of the data and the decision to customize or manage the organization change necessary in the business operation of the agency. How does the CIO work with the customer to manage the decision-making process? How does the CIO develop and retain the talent to build and maintain the software? What is the role of the IT organization as integrator? How does agile development fit into this decision? This session will provide examples of what CIOs are doing today and the factors in making the decisions in the future.

Bijay Kumar, Chief Information Officer, State of Rhode Island

Jim Weaver, Chief Information Officer, State of Washington

Lunch

Managing Your Tech Debt

As CIOs move to citizen-centric services and continue to drive to better and more effective use of data, the need to modernize existing legacy systems continues to be an issue. But technology debt is more than just the annual run cost and the sunk costs of hardware and software. An article in CIO Insight explains, “It also includes the inefficiencies, duplicate processes and extra work created by outdated or out-of-control technology architecture.” How do you measure your tech debt? What framework helps to measure the true cost of existing systems? How do you discover potential duplicative systems and work with your customers to address common business processes? How do you obtain funding and provide ROI for replacement of legacy systems? How do you convince the budget office and the legislature of the need to modernize? This session will explore processes and strategies that CIOs are using today to address this difficult but essential part of the overall IT strategy.

Richard Rogers, Acting Deputy Chief Information Officer / Chief Technology Officer, State of California

Curtis Wood, Secretary of Technology Services and Security, Commonwealth of Massachusetts

Citizen Experience vs Privacy – How Do They Fit?

With the advent of GDPR and the media coverage of misuse of personal data, governors and state legislatures are introducing executive orders and legislation to protect citizen data. Government Technology and the Center for Digital Government have noted a recent spike in the appointment of chief privacy officers. Recently, Bookings.com sent their customers an update on their privacy policy with the option to opt-out of allowing the use of the information for “personalization” of their products. Will citizens expect the same privacy policies from state government? What does this mean to the ability of the state to monetize the data they hold? How will pending legislation affect what the CIO must do to ensure privacy? How will this affect the ability of the CIO to move to a more citizen-centric model? What is the role of the chief privacy officer and how does it fit with the chief information security officer? How do the CPO and CISO work together to establish a risk assessment for the state? Will this require additional funding? How will the funding be justified? This session will be an open discussion on the issues facing CIOs, CPOs and CISOs as privacy continues to be at the forefront of our online expectations.

Mike Hussey, Chief Information Officer, State of Utah

JP McInnes, Deputy Chief Information Officer, State of Tennessee

Update on 2020 Digital States Survey

The Center for Digital Government has done an extensive review of the Digital States Survey. We have talked with selected state CIOs, judges and sponsors to get feedback on improvements to make the survey easier to fill out and judge. In this session, we will provide a brief overview of what to expect with the 2020 Digital States Survey.

Teri Takai, Executive Director, Center for Digital Government

Closing Thoughts and Open Discussion

Adjourn

Conference times, agenda and speakers are subject to change.