Meet in Hilton lobby.

We will be walking to the Harley-Davidson Museum®, so wear comfortable shoes. The museum is about .7 mile from the Hilton.

Tour

The Harley-Davidson Museum®

400 W Canal Street

Milwaukee, WI 53201

You will have a chance to tour the museum on your own before dinner.

Dinner at The Harley-Davidson Museum®

After dinner, there is an added bonus. Thursday night is Bike Night at the museum. Riders from all over come in for bike night – plus live music. So, if you’d like, after dinner, you can stay and join Bike Night and return to the hotel at your leisure.

Registration and Breakfast

Welcome and Introductions

Keynote: The Evolving Role of the CIO – Insights from the Harley-Davidson CIO

Harley-Davidson is a brand name recognized around the world. It is manufactured in the USA and has developed generations of loyal customers. But times are changing, and Harley-Davidson is faced with new realities as it markets to the new generation of motorcycle riders and faces global competition. The CIO is tasked with keeping the existing systems and infrastructure running while the company reinvents itself for the future – a challenge faced by all CIOs. Taren Rodabaugh will share her insights on how the CIO role must evolve to satisfy these different, but essential, roles. This session will be a unique opportunity to see how the CIO challenges are common across industry and government.

Taren Rodabaugh, Vice President and Chief Information Officer, Harley-Davidson, Inc.

View Taren Rodabaugh Key Takeaways Here

The IT Organization Structure in a World Going Flat

Government organizations have always been very hierarchical. In fact, the civil service systems in most states (and the federal government) do not have the flexibility needed to adjust to the rapidly changing world. Hierarchical organizations tend to stifle creativity and innovation. Tech companies are moving to ‘flatten’ their organizations – to provide for more innovation, greater empowerment and greater participation from all employees – to unlock the full potential of the organization. What do state IT leaders need to do to keep pace? How do we keep our experienced employees happy while bringing in new talent with different expectations? What does it mean to the leadership role? This session will open the discussion about the IT organization of the future.

Teri Takai, Executive Director, Center for Digital Government

David Veit, Chief Technology Officer, State of Missouri

Break

The Evolving Role of the CISO

The chief information security officer has the difficult task of keeping the state’s data secure. Early on, there was discussion about the role of a chief privacy officer and how that would fit with the role of the CISO. But that pressure on the CISO role is increasing. Should the CISO be the chief compliance officer? Should the CISO be the risk manager? Does the role have the authority to succeed? How does that expanded role fit with the CIO, CTO, CDO and those responsible for the Infrastructure? What are the challenges in being responsible for the control of the data, as well as the security of the data? What skills does the CISO of the future need to succeed? This session will begin the dialogue on the responsibilities of the CISO going forward.

David Cagigal, Chief Information Officer, State of Wisconsin

Morgan Reed, Chief Information Officer, State of Arizona

View Morgan Reed Presentation Here

Emerging Technologies to Watch

The Digital States Performance Institute sponsors represent different and important technologies to support CIOs. They also face the challenges of innovation and continually updating their products to meet changing customer needs and competition. In this session, our DSPI sponsors will provide their insights on technology trends that their companies are watching. What technologies are they investing in? What technologies do they see on the horizon? What should CIOs be expecting of technology companies in the future?

Lunch

Shadow IT vs. Empowered IT

Shadow IT organizations have long been seen as a thorn in the side of the CIO. With the ability to buy IT services with a credit card, the CIO no longer can take a position that controlling everything is the right answer. And the customers are growing more and more savvy about the technology and are demanding more than the IT organization can handle. How should the CIO partner with shadow IT organizations? How do the shadow IT organizations work with the CIO to fulfill needs in their organizations? With the demand for more customer involvement in agile approaches, can the shadow IT organization fulfill those roles? This session will open the dialogue on how customers will interact with the CIO to better service all of the state’s IT needs.

Stu Davis, Chief Information Officer, State of Ohio

Billy Rials, Enterprise Architect, State of Mississippi

Driving and Operationalizing Innovation

CIOs are overwhelmed with new buzzwords and new technologies – AI, VR, blockchain and the list goes on. Many states have added chief innovation officers to try to stay ahead of the curve. But there are many obstacles to innovating in state government – procurement rules, funding of new initiatives, experimenting with the potential of failure. How can CIOs provide an environment that allows employees to innovate? How can employees be encouraged to innovate? How can they ‘get around’ the obstacles.

The next issue is that operationalizing an innovative idea is harder than innovating. Scaling innovation into operations means overcoming procurement, budget and technology barriers. How can a chief innovation officer be successful over the long term? How do organizations avoid small pilot projects that don’t result in lasting change? This session will provide practical examples and start the dialogue on every CIO’s innovation challenge.

Mike Hussey, Chief Information Officer, State of Utah

Steve Nichols, Chief Technology Officer, State of Georgia

View Mike Hussey Presentation Here

Open Discussion on Topics of Interest

Closing Remarks

Conference times, agenda and speakers are subject to change.