Connecticut Digital Government Summit 2017 Banner

Overview

Government Technology’s passion is helping spread best practices and spurring innovation in the public sector. The Connecticut Digital Government Summit is designed to do just that. The summit has an advisory board that gathers public sector and private sector leaders to create an agenda designed to make that passion relevant and actionable to the state and local government organizations attending the summit. Participants tell us they use the inspirational keynotes, leadership discussions, networking breaks, and timely topics discussed in the numerous breakout sessions to help advance the goals of their organizations and their own career paths.

Topics Include:

  • Smarter Communities and IoT
  • Optimizing the Workforce and Workplace of Tomorrow
  • People, Process, Technology: Best Practice in Connecticut State Government
  • Changing the Citizen Experience
  • Soar in to the Cloud with Your Eyes Open
  • Building a Culture & Capacity for Agile Development

A message from our Keynote Speaker

I am delighted to invite you to the first Connecticut Digital Government Summit to be held in Hartford on Thursday October 19th. This Summit will provide a unique opportunity for government leaders in Connecticut to discuss our common challenges, hear from those that are solving similar challenges and learn about industry innovation. This event will feature national speakers and breakout sessions. Technology is rapidly changing the way we provide services and engage with our employees, agencies, citizens and businesses. I hope that you will join me in building the next generation of government services. I believe that the Digital Government Summit is a great way to work together towards this important goal.

– Mark Raymond, Chief Information Officer, State of Connecticut

Speakers

Steve Uzzell - Keynote

Steve Uzzell - Keynote

Renowned Photographer

Steve Uzzell is one of the top advertising and corporate photographers in the United States. He started in the photography business 40 years ago as the assistant to the editor of National Geographic and a member of their photographic staff. His assignments have taken him to all 50 United States and 30 foreign countries. His work has garnered international acclaim and won numerous awards, including ten from Communication Arts. Along the way he has photographed two books, Maryland, and The View From Sterling Bluff, and had editorial work published in over 100 publications.

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Andrew Dolan - Featured Speaker

Andrew Dolan - Featured Speaker

Director of Stakeholder Engagement, Multi-State Information Sharing and Analysis Center, Center for Internet Security

Andrew is the Director of Stakeholder Engagement for the Multi-State Information Sharing and Analysis Center, a division of the Center for Internet Security. The MS-ISAC has been designated by the U.S. Department of Homeland Security as the focal point for cyber threat prevention, protection, response and recovery for the nation's state, local, territorial and tribal (SLTT) governments. Under Andrew, the MS-ISAC has greatly expanded its membership since 2012, including representatives from all 50 States, D.C., all 50 state capitals, and over one thousand local and tribal governments. He is responsible for managing all aspects of member relations, working with government associations, and conducting outreach on behalf of the MS-ISAC. Andrew fosters relationships with all of MS-ISAC’s stakeholders in an effort to enhance collaboration and information sharing for the collective benefit of all members. Prior to arriving at CIS in 2012, Andrew spent six years working for the Department of Homeland Security and Emergency Services in New York State. It was here that he developed a passion for working in the government sector all over the country, in an effort to help them prepare for the challenges they face both in the physical world and cyberspace.

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Eugene Kipniss - Featured Speaker

Eugene Kipniss - Featured Speaker

Senior Program Specialist, Multi-State Information Sharing and Analysis Center (MS-ISAC), Center for Internet Security

Eugene Kipniss is a Senior Program Specialist for the Multi-State Information Sharing and Analysis Center, a division of the Center for Internet Security. He works on the Stakeholder Engagement team with our nation’s State, Local, Territorial, and Tribal (SLTT) governments in order to provide them with access to the many MS-ISAC services and information products which support organizational security posture and awareness. Eugene focuses on managing the accounts of hundreds of MS-ISAC member governments and organizations across the Northeastern and Midwestern U.S. Additionally, he co-chairs the MS-ISAC’s Education and Awareness working group that focuses on bringing cybersecurity knowledge to both end-users and IT staff alike.

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Aaron Brown

Aaron Brown

Partner, Enterprise Risk Services, Deloitte

Mr. Brown has over 17 years’ experience in information technology security and controls. His specialization is large internal controls attestation and readiness engagements for Service Organization Control (SOC1, SOC2, and SOC3) for which he is the signing partner and audits of Internal Controls over Financial Reporting (ICFR). Mr. Brown primarily serves the cloud provider marketplace. He has over 10 years’ experience with internal controls attestation and readiness for several cloud provider clients, including Microsoft and Amazon Web Services in the areas of software-as-a-service, platform-as-a-service, and infrastructure-as-a-service. Mr. Brown frequently speaks at IT Security, Cloud, and other industry conferences on the topic of Cloud Security and Assurance.

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Alison N. Fisher

Alison N. Fisher

Program Director, LeanCT, State of Connecticut

Alison coordinates and manages Connecticut’s statewide effort to promote a culture of continuous improvement through the Office of Policy and Management (OPM). In this capacity, she guides and supports state agencies in using process improvement tools such as Lean to become more efficient, work together, improve services to state residents, and enable staff at all levels to be involved in decision making. With the help of a fourteen-member Steering Committee, including representation from all programmatic areas of government, Alison arranges for trainings, data collection and reporting, Kaizen facilitation, and interagency support and collaboration to achieve results. She also works on various special projects at the request of the Secretary of OPM.
Alison joined Connecticut state service in 2010, when she was an analyst in the state budget office. Prior to her time in Connecticut, Alison held positions with the City of Springfield, MA and the state of New York. She holds a Bachelor of Arts in Public Policy and a Master of Public Administration both from the University at Albany, and is a certified Lean Six Sigma Black Belt. Originally hailing from Long Island, she now resides in Southington, CT.
For more information on Connecticut’s Lean journey, please visit www.ct.gov/leanct

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John Gelinne

John Gelinne

Managing Director, Cyber Risk Services, Deloitte

John Gelinne is a Managing Director in Deloitte’s Cyber Risk Services and is a part of the Resilient practice that helps clients prepare, respond and recover from cyber incidents. John joined Deloitte after retiring from the U.S. Navy after 30 years of service. He is responsible for Cyber Incident Response, Cyber War Gaming and building technical resilience services that allow organizations to rapidly adapt and respond to dynamic changes, disruptions, or threats.
Prior to coming to Deloitte, John was a Surface Warfare Officer in the US Navy and held command at various levels including USS Hurricane (PC3), USS Kauffman (FFG59) and Commodore, Destroyer Squadron Twenty Two. Ashore, he served on the Joint Staff, Office of the Chief Information Officer (CIO), where he was responsible for continuity of information technology operations for the National Military Command Center prior to and during the 9/11 attack on the Pentagon. John’s last tour in the Navy was Chief of Staff for Admiral Mike Rogers, who is now Director of the National Security Agency. During this tour, he played a pivotal role in planning and executing the operational response to an advanced persistent threat to the Navy’s unclassified network.
John has been published in U.S. Naval Institute Proceedings, Deloitte Review, Dark Reading and the Wall Street CIO Journal on topics ranging from building cyber resilience to cyber wargaming. He was also co-author of Deloitte’s recent Beneath the Surface of a Cyber Attack, a study where he describes the hidden costs associated with a cyber breach. He has spoken at numerous conferences including the Heath Information and Management Society, American Petroleum Institute, HITRUST Conference, Federal EDiscovery Symposium, Disaster Recovery Institute, and a number of other cyber symposiums.

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Todd Glanzer

Todd Glanzer

Senior Manager, Cyber Risk Services, Deloitte

Todd Glanzer is a Senior Manager in the Cyber Risk Services practice of Deloitte & Touché. He has over 25 years of leadership experience in conducting cyber security operations and building risk management strategies across demanding technology environments. As a leader in our Resilient practice, Todd helps clients build technical resilience services to prepare for and respond to dynamic cyber risk changes, disruptions, or threats.
Prior to joining Deloitte, Todd completed a distinguished military career as an officer in the U.S. Air Force. He served as the principal advisor to the Air Force Chief Information Officer leading the Air Force’s cyber workforce development for over 54,000 cyber professionals, and also held senior operational positions at the National Security Agency and the Air Force cyber headquarters for operating and defending its global enterprise network. Todd is a Certified Information Systems Security Professional (CISSP) and member of the Information Systems Security Association.

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Christopher Linde

Christopher Linde

Director, North American Enterprise Agile Practice, NA Enterprise Agile, Accenture

Christopher is an Agile Evangelist with 20+ years experience in IT and 17+ years experience in the Agile space. His focus has been on developing trusting partnerships between business and IT and bringing forth the best Agile methods to support the partnership needs. Agile delivery experience includes RUP, LSS, Lean, Kanban, and SCRUM in singleton and scaling efforts.
Christopher is a passionate leader who enjoys seeing success and recognition for his teams and clients. He strives to learn more and works to generate creative solutions to complex problems.

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Kevin Mergruen

Kevin Mergruen

Director, Public Sector, Education and Healthcare, Information Builders, Inc.

Kevin Mergruen is the regional director of public sector, education and healthcare at Information Builders. With over 30 years of software industry experience, Mr. Mergruen has held management positions in product development, sales, and marketing.
The solutions his team supports address the vertical sector needs for enterprise system integration and operational business intelligence, enhancing overall efficiency, modernization of legacy systems, and improved quality of care. Mr. Mergruen is a frequent speaker at industry conferences and executive briefings.
Prior to his current position, Mr. Mergruen was in charge of the company’s ERP Solution Division. His previous experience includes SAP America where he was the North American director of SAP’s Business Information Warehouse, as well as positions at Informix, Cognos, and Britton Lee.
Mr. Mergruen graduated from Hofstra University with a dual degree in finance and computer science.

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Jorge Montoya

Jorge Montoya

Enterprise Agile Coach, Information Technology, Cigna

Jorge is passionate about bridging the gap between IT and Business to create highly effective agile teams that can adopt to the exponential change in technology and customer needs. He has over 18 years of experience working for large organizations as well as startups where he has set up agile centers of excellence as well as delivery teams. His approach is to work with both the senior executive leadership and team members to create lasting organizational change. As a leader and change agent, Jorge specializes in Scrum, Scaled Agile Framework (SAFe), agile collaboration space, and agile tools. He serves as an agile coach, consultant, agile trainer, trusted adviser, and other leadership roles as needed to support effective organizational change and performance.

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Preston Read

Preston Read

Senior Director for External Affairs, Verizon Smart Communities and Venues, Verizon

Preston Read joined Sensity Systems in 2014, three years prior to the firm’s acquisition by Verizon Communications. He led Sensity’s go-to-market activities with alliance partner Cisco Systems, and he currently serves as Senior Director for External Affairs for Verizon’s Smart Communities and Venues group. A longtime resident of Washington DC, Preston has over 25 years of smart community innovation experience as a local government manager, consultant, and trade association executive. He has worked for venture backed startups since 2008.

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Bob Schwarm

Bob Schwarm

Chief Information Officer, Metropolitan District Commission

Robert (Bob) Schwarm, Chief Information Officer at The Metropolitan District, leads the company’s Information Systems, Geographical Information Systems and Information Security functions. Prior to the MDC, Schwarm worked for Hartford Healthcare, where he held a variety of positions of various responsibilities, including most recently as the CTO and Director of IT Strategy. He has also worked for Cisco Systems, Lucent Technologies and Federal Agencies and is a former US Marine Corps Sargent.
Bob received his BS in Networking Technology locally at CCSU and is a CISSP.

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Ellen Sundra

Ellen Sundra

Regional Vice President of Systems Engineering, Public Sector, ForeScout Technologies

With more than 20 years of experience in the Cyber Security industry, Ellen leads ForeScout’s Public Sector and Global Government Systems Engineering team and is responsible for designing customized security solutions for Department of Defense, Intel and Civilian Agencies as well as State and Local Governments. Prior to joining ForeScout, Ellen was a network architect and security advisor with iPass, UUNet and Worldcomm. Ellen earned a Bachelor of Arts in computer science from Rollins College and is a Certified Information Systems Security Professional (CISSP).

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Bob Vuong

Bob Vuong

Managing Director, Cloud Service Line, Deloitte

Mr. Bob Vuong’s is a Managing Director of Deloitte’s Cloud Service Line and his primary objective is to help mature the cloud service offerings within the organization and support commercial, and state and local customers with their adoption of the cloud.
Mr. Vuong has extensive experience with full project life-cycle implementations utilizing established and emerging technologies in various roles including account manager, program manager, solutions architect, systems integrator, systems engineer, and subject matter expert. Mr. Vuong has skills in managing and monitoring enterprise level, multiple million dollar programs to include maintaining schedules, budgets, and reports. Previously, as the Vice President for Day1 Solutions, Mr. Vuong was chartered in developing and standardizing consulting practices for all customers in assessing, designing, and implementing their cloud strategy and vision. Areas of support include, but are not limited to cloud architecture reviews, cloud migration, hybrid designs, cloud best practices:
Over 17 years of experience directly related to architecture, installation, configuration and support of best-of-breed IT solutions and technologies.
Held multiple senior executive roles within highly aggressive IT organizations.
Experienced in the full lifecycle of IT projects, from initial conception through design, prototyping, testing, implementation, training, and maintenance.
Expert in the guidance, governance and implementation of on-premise and cloud based IT technology and solutions to support commercial and Public Sector clients.
Chartered with the development of multiple organizational verticals.

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Leonard Welch

Leonard Welch

Director of Unified Communications, State of Connecticut

Leonard came to the state in July 2014 and is currently the Director of Unified Communications for DAS – Bureau of Enterprise Systems and Technology (BEST). The DAS-BEST Unified Communications division provides support for the following: Desktop computers – including deployment and maintenance, Mobile devices – including mobile email access, Telecommunications services – including deployment of the state’s new Enterprise VoIP communications system, Collaboration services – including enterprise instant messaging, and Video teleconferencing.
Leonard has a Masters Degree in Management of Technology from Rensselaer Polytechnic Institute and resides in Berlin, Connecticut with his wife and 13-year old son.

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Robert Zapotocky

Manager, Internet Protocol Application Strategy, Global Public Sector, Government & Education, AT&T

Bob Zapotocky is an Application Sales Manager with AT&T’s Global Public Sector- Government, Education Solutions organization. Bob is responsible for AT&T’s Unified Communications, Cloud Collaboration and IP Transformation Strategy and Technical Support for our State and Local Government, and Education customers in states east of the Mississippi River. In his years supporting this market, Bob has shared industry trends, critical analysis and strategic insights in presentations for a number of organizations including the International Telecommunications Professional Exchange (IPTX), Tennessee Educational Technology Association (TETA), Ohio Higher Education Computing Council (OHECC) and The University System of Georgia Board of Regents, and Pennsylvania/New Jersey/Delaware Association for Distance Learning (PADLA). He has also participated in and provided content for podcasts, whitepapers and articles published by various industry trade and media outlets.
Bob has 19 years of experience with AT&T in a variety of positions supporting enterprise and public sector clients in their efforts to lead IP transformation within their organizations. He holds an MBA from Suffolk University and is an Alumnus of The Emerging Leaders Program with the Center for Collaborative Leadership at the University of Massachusetts, Boston.

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Agenda

Thursday, October 19

8:00 am Eastern

Registration and Morning Refreshments

Marriott Ballroom Pre-Function

9:00 am Eastern

Opening Remarks

Marriott Ballroom CDE

Mark Raymond, Chief Information Officer, State of Connecticut

9:15 am Eastern

Keynote – Open Roads Open Minds: An Exploration of Creative Problem Solving

Marriott Ballroom CDE

Steve Uzzell, Renowned Photographer

Steve Uzzell is a veteran National Geographic photographer and one of the nation’s leading corporate photographers. Steve's award-winning approach to his photographic work is driven by the idea that an open mind allows solutions to appear in unexpected places and the philosophy that "preparation leads to magic". Using his striking photographs as illustrations of his metaphor about possibility and creativity, Steve inspires us to take advantage of our own experiences and vision to make any venture an adventure.

10:15 am Eastern

Networking Break

Marriott Ballroom Pre-Function

10:45 am Eastern

Concurrent Sessions

Smarter Communities and IoT

Marriott Ballroom A

It’s clear that smart technologies and IoT are the future of our communities. Is government ready for billions – soon to be trillions – of sensors and devices connected to one another that will transform our society? This session explores some innovative “Smart Applications” currently being implemented as well as what’s on the horizon, how to cope with what’s coming, and most importantly, how to secure it all.

Preston Read, Senior Director for External Affairs, Verizon Smart Communities and Venues, Verizon

Bob Schwarm, Chief Information Officer, Metropolitan District Commission

Ellen Sundra, VP of Systems Engineering, US Public Sector, ForeScout Technologies, Inc. (@LNSundra)

Optimizing the Workforce and Workplace of Tomorrow

Marriott Ballroom B

For years, government has widely reported the onset of the “silver tsunami.” The looming retirement wave is driving the need to accelerate innovative recruitment and retention practices in government at all levels, particularly in IT. Questions about mobility, flexibility, collaboration tools and collaborative spaces are becoming common during the interview process. Yet government is not always prepared to offer competitive answers in today’s legacy environment. This session offers a look at what some innovative organizations are doing to scrap outmoded practices, address modernization and embrace new paradigms.

Leonard Welch, Director of Unified Communications, State of Connecticut

Robert Zapotocky, Manager, IP Application Strategy, AT&T Global Public Sector – Government & Education Solutions UC, Cloud Collaboration & IP Transformation Strategy, AT&T

People, Process, Technology: Best Practice in Connecticut State Government

Capital Room 3

Improving a process before applying technology is not only important, it is essential. Join us as we walk through how technology in public service should be leveraged the right way, as an enhancement to a modernized process. Learn about how we’ve developed an incentive for agencies to do this at the state level.

Alison Fisher, Program Director, LeanCT, State of Connecticut

John Vittner, Director of IT Policy, State of Connecticut

11:45 am Eastern

Lunch

Marriott Ballroom CDE

12:30 pm Eastern

Featured Speakers – State and Local Government Threat Landscape

Marriott Ballroom CDE

Andrew Dolan, Director of Stakeholder Engagement, Multi-State Information Sharing and Analysis Center (MS-ISAC), Center for Internet Security (@CISecurity)

Eugene Kipniss, Senior Program Specialist, Multi-State Information Sharing and Analysis Center (MS-ISAC), Center for Internet Security

Cybersecurity is a top concern for every sector in our country. The worldwide reach of the internet means that attacks against our organizations and employees can happen from hackers in the United States and from foreign countries. This session will cover the emerging cyber threats to the government sector and how awareness training can help combat the risk.

1:30 pm Eastern

Networking Break

Marriott Ballroom Pre-Function

1:50 pm Eastern

Concurrent Sessions

Changing the Citizen Experience

Marriott Ballroom A

It’s a highly interactive and fast-paced society, and people are getting more demanding about, well, everything. The pressure is mounting on government services, too, and our challenge right now is to make “citizen-centric” more than just a buzzword. This session looks at best practices and creative strategies to remake government’s relationship with its customers into something more stimulating, accessible and beneficial.

Kevin Mergruen, Director, Public Sector, Education and Healthcare, Information Builders, Inc. (@kevin_mergruen)

Paul VandenBussche, General Manager/President, Connecticut Interactive

Soar into the Cloud with Your Eyes Open

Marriott Ballroom B

Cloud service adoption and use continues to ramp up for government agencies. But do you know what the major security, compliance, operating models and data considerations are before agreeing to and using a cloud service? Come learn about the most important considerations before adopting a cloud service and how to build a solid foundation with your cloud service provider. This discussion will provide the overview of how to adopt, overcome challenges in security, contracting options, and implement operating models supporting cloud hosted technologies.

Aaron Brown, Partner, Enterprise Risk Services, Deloitte

Bob Vuong, Managing Director, Cloud Service Line, Deloitte

Building a Culture & Capacity for Agile Development

Capital Room 3

This session will present Agile and Scrum best practices that can help your organization to increase the quality of deliverables, cope better with change, provide better estimates while spending less time creating them, and be more in control of project schedules.

Christopher Linde, Director, North American Enterprise Agile Practice, NA Enterprise Agile, Accenture

2:00 pm Eastern

Sponsor Briefing

Marriott Ballroom CDE

(Industry sponsors only.) This informal discussion will focus on strategies, priorities, opportunities and the procurement process.

Hosted by: Mark Raymond, Chief Information Officer, State of Connecticut.

2:50 pm Eastern

Networking Break

Marriott Ballroom Pre-Function

3:10 pm Eastern

General Session – Cyber War Games: Your Organization Has Been Breached. Now What?

Marriott Ballroom CDE

This interactive session will walk the audience through a data breach simulation. A panel of government leaders will react to a breach scenario to demonstrate who needs to be involved, what type of decisions must be made, potential risks and impacts, and how an organization must work together to meet this major challenge and discuss the steps government leaders can take to help mitigate the risks and improve response.

Moderators:

John Gelinne, Managing Director, Cyber Risk Services, Deloitte

Todd Glanzer, Senior Manager, Cyber Risk Services, Deloitte

Panelists:

Brenda Bergeron, Legal Counsel, Department of Emergency Services and Public Protection, State of Connecticut

Mike Bzdyra, Commissioner, Department of Motor Vehicles, State of Connecticut

Brian Clonan, Chief Information Technology Officer, Department of Emergency Services and Public Protection, State of Connecticut

Brian Edwards, Chief Information Security Officer, Department of Social Services, State of Connecticut

Arthur House, Chief Cybersecurity Risk Officer, Department of Administrative Services, State of Connecticut

Eric Lindquist, Chief Technology Officer, Department of Administrative Services, State of Connecticut

4:15 pm Eastern

Networking Reception

Marriott Ballroom Pre-Function

Network with your colleagues and discuss technology solutions with the event exhibitors.

Conference times, agenda, and speakers are subject to change.

Hartford Marriott Downtown

200 Columbus Blvd.
Hartford, CT 06103
(860) 249-8000

Get Directions To
Hartford Marriott Downtown

Advisory Board

Government Representatives

Robert Ashton
Information Technology Director
Town of Glastonbury

Valter Borges
Director, Information Systems
Department of Children & Families
State of Connecticut

Paul Boutot
Information Technology Director
Town of Newington

Easha Canada
Director of Application Services
Department of Administrative Services
State of Connecticut

David Geick
Director of Security Services
State of Connecticut

Art House
Chief Cybersecurity Risk Officer
State of Connecticut

Vanessa Kapral
Director, Information Technology/Section Chief
Department of Public Health
State of Connecticut

Real Lavigne
Director, Information Technology
Department of Revenue Services
State of Connecticut

Eric Lindquist
Chief Technology Officer
State of Connecticut

Thomas Miano
Agency Information Technology Manager
Office of the Secretary of State
State of Connecticut

James Mindek
Bureau Chief for Information Technology
Department of Education
State of Connecticut

Dennis Mitchell
Information Technology Manager
Department of Developmental Services
State of Connecticut

Jared Morin
Information Technology Director
Town of West Hartford

Adam Pokorski
Director of MIS/Information Technology
City of New Britain

Naveen Prathikantam
Director of Information Technology
Department of Motor Vehicles
State of Connecticut

Mark Raymond
Chief Information Officer
State of Connecticut

Scott Roberts
Chief Information Officer
Town of South Windsor

Angelo Romano
Core-CT Director
Office of the State Comptroller
State of Connecticut

Jason Rosa
Director of Information Systems and Cybersecurity
Department of Emergency Services and Public Protection
State of Connecticut

Paul Russell
Chief Technology Officer
Town of Enfield

Susan Shellard
Chief Administrative Officer
Department of Economic & Community Development
State of Connecticut

Scott Smith
Information Technology Director
City of Bristol

Len Smith
Director, Directory and Messaging Services
State of Connecticut

Joe Stanford
Chief Innovation Officer
Department of Social Services
State of Connecticut

Mark Tezaris
CJIS Program Manager
State of Connecticut

Mark Thomas
Director of Information Technology
Department of Mental Health and Addiction Services
State of Connecticut

Joe Tolisano
Chief Information Officer
Board of Regents
State of Connecticut

Leonard Welch
Director of Unified Communications
State of Connecticut

Eileen Zhang
Director of Information Technology
Town of Westport

Industry Representatives

Mark R. Anderson
Public Sector Accounts
ForeScout Technologies, Inc.

Mary Ann Argy
Director of Sales
AT&T

Victoria Glasser
Enterprise Software Account Executive
Information Builders

Ryan Oakes
Health and Human Services Lead, Hartford Office Managing Director
Accenture

Srini Subramanian
Principal
Deloitte

Bradley Van Antwerp
Director of Business Sales
Verizon

Paul VandenBussche
General Manager/President
Connecticut Interactive, LLC

Registration Information / Contact Us

Contact Information

2018 Sponsorship opportunities are available. For more information, contact:

Heather Earney
Government Technology
Phone: (916) 932-1435
E-mail: heather.earney@govtech.com

Venue

Hartford Marriott Downtown

200 Columbus Blvd.
Hartford, CT 06103
(860) 249-8000