Registration and Morning Refreshments

Magnolia Room

Opening Remarks

Camellia/Gardenia Room

Amy Tong, Director and State Chief Information Officer, Department of Technology, State of California

Keynote – Hacking the Learning Curve

Camellia/Gardenia Room

Bronkar Lee, Peak Performance Expert, Author, Speaker and Dynamic Performer (@BronkarLee)

We live and work in a fast-paced, high-pressure world. If we’re not gaining new skills and continuously upping our games we risk being left behind… not just in our jobs but also in our personal lives. On the bright side, what better time to learn for the simple reason that knowledge and information have never been more easily obtainable. But transforming information into ability isn’t so easy. That’s where Bronkar excels. His unique learning system shortens the runway for anyone, regardless of their goals, interests or inherent talents. In this unforgettable presentation, Bronkar shows us how to re-energize our approach to skill acquisition and hands us the key to unlock our passion for learning.

Networking Break

Magnolia Room

Concurrent Sessions

Securing California

Tofanelli

Government organizations are under attack and the stakes have never been higher. Threats of all types are increasingly sophisticated and better organized. To secure California against those threats, state agencies are working to create a foundational framework to address universal standards. This session will walk through the collaborative process behind the effort to align the State’s security and will also discuss:

· Current threats

· How to combine technology and security awareness

· How to develop a comprehensive ongoing program

· Security social engineering

· Tools and techniques used to develop and foster a culture of security

Mario Garcia, Deputy Commander, California Cybersecurity Integration Center (Cal-CSIC), Governor’s Office of Emergency Services, State of California

Subbarao Mupparaju, Chief Information Officer and Deputy Director, Information Technology Division, Financial Information System for California (Fi$Cal)

Nathan Scully, Security and Technology Officer, City of Stockton

The Future of the Government Customer Experience

Carr

There's no denying the fact that customer service and responsiveness to employee needs is important to the success of any agency. As we navigate the new era of digital transformation, powered by the proliferation of devices and the Internet of Things, a veritable data tsunami of rapidly evolving user needs and constituent demands arise. That's why it's so important to understand how new technologies can help you anticipate those needs, tailor business processes to best serve them and ultimately improve the efficiency of your business – the latter of which can keep costs down. This session looks at the future of customer and end user service in government.

Mark Richey, Government Solutions Specialist, Kofax, Inc.

Karen Ruiz, Chief Information Officer and Chief Technology Officer, Health Benefit Exchange, State of California

Rebecca Skarr, Chief Information Officer, Department of General Services, State of California

Technologies That Will Change How Government Works

Beavis

How are new and emerging technologies like Cognitive, Blockchain, Natural Language Processing, Chatbots and Virtual Assistants, and Sensor Networks being leveraged in government and how can these tools be used to extend teams to work on complex problems? This session answers those questions and offers an introduction to how these enablers are advancing government, how to set up a secure network that supports them and protects you, and what to look for next.

Dale Jablonsky, Director, CIO Advisory, KPMG

Accessible and Inclusive Government – Meeting the Needs of Each and Every Citizen

Bondi

At its core, government needs to be representative and encourage the full and unrestricted participation of all citizens. California is dedicated to meeting the needs of persons with disabilities in all aspects of its programs and services. The state recognizes the importance of making its physical facilities, as well as its information technology assets and services, accessible and usable by everyone. This session defines accessibility, presents in practical terms why it is important, and offers ideas for creating a future in which accessibility is ubiquitous. Access-IT California, a recent project by the Information Technology Leadership Academy (ITLA), is helping provide effective education materials that will allow state departments to easily adopt key accessibility concepts and maximize opportunities for everyone by providing the best possible service and experience to the people of California.

Cheryl Carlson, Support Services Section Manager, Information Technology Services, CA Lottery

Greg Duncan, Lead Accessibility Analyst, Applications and Web Development, Department of Rehabilitation, State of California

Jacob Johnson, Manager, Applications and Web Development, Department of Rehabilitation, State of California

Jon Kirkham, Deputy Director and Chief Information Officer, Department of Rehabilitation, State of California

Valerie Stanfield, Chief, Technical Management Operations Branch, Department of Rehabilitation, State of California

The Traditional RFP: Is it working?

Compango

There are a lot of ways that an RFP can be executed poorly and just as many tactics to make it successful. This session will discuss ways to improve efficiency and leverage economies of scale through partnering and by viewing procurement opportunities geospatially rather than jurisdictionally. This session will address the following questions about how procurement can be improved:

· What is (are) the current communication in the traditional RFP process and does it reflect the outcomes desired by all parties?

· How to secure organized responses for clarity that addresses questions posed?

· What is the government doing to engage vendors that results in understanding the solution procured?

Jeff McGuire, Chief Deputy Director, Department of General Services, State of California

Matt Niemann, Vice President, NWN Corporation

Lunch

Camellia/Gardenia Room

General Session – Techwire Live: California’s 2020 Technology Vision

Camellia/Gardenia Room

The California Department of Technology is committed to partnering with state, local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government information technology projects and services. To be successful, it is necessary for the statewide IT community to continue to collaborate and evolve. This deep dive on California’s 2020 strategy will examine the “one IT community” approach which aims to be a pivotal transformation for California IT.

Moderator: Joe Morris, Vice President, Research, Center for Digital Government

Chris Cruz, Chief Deputy Director and Deputy State Chief Information Officer, Department of Technology, State of California

Sergio Gutierrez, Agency Information Officer, California Environmental Protection Agency (CalEPA), State of California

Amy Tong, Director and State Chief Information Officer, Department of Technology, State of California

Networking Break

Magnolia Room

Concurrent Sessions

Moving Out of the Fog and into the Cloud

Tofanelli

Today, it’s tough to find an organization that doesn’t depend on the cloud for something crucial. The question is no longer whether to venture into the cloud, yes or no. Now it’s a matter of “How, what, when and where?”. Understanding and anticipating risks, limitations, scope and accountability are critical to success. This session explores the factors to consider before going “all in” (or even partway).

Robert Arrata, Senior Principal Solutions Engineer, Public Sector, Healthcare and State, Veritas

Scott MacDonald, Deputy Director, Network and Cloud Services, Department of Technology, State of California

Syrus Mirzaei, Enterprise Cloud Architect, Advanced Technology Solutions, CenturyLink

Keeping the Enterprise Always On with IT Resilience

Carr

Your organization is always running and can’t afford downtime during a disaster or the traditional time it takes to recover from one. Backup solutions don’t solve these problems as they are not true Disaster Recovery for the business. What types of incidents will impact the business? Learn about Disaster Recovery scenarios, and also the questions to ask and answer when planning your recovery solution to drive true IT resilience. Learn which decisions impact the business in which ways, and how to avoid making sacrifices for your always-on organization.

Don Rush, Systems Engineer, Northern California, Zerto

The Future is Workflow Automation

Beavis

Around half of all government processes are paper-driven. But today’s citizens expect convenient, innovative ways to interact with their government to get the services they need. Plus, every process is constantly under the budget microscope, and it’s becoming more challenging to keep information secure. Outdated, paper-based processes may be complicating your ability to deliver services in the ways your citizens expect. Workflow automation can help manage documents and records in an entirely new way. We know that when you reduce paper, governments work better. This session will discuss where to begin.

Catherine Kendall, Chief Information Officer, Enterprise Technology Services Division, Department of Conservation, State of California

Joe Yankle, Director of Strategic Alliances, Public Sector, Kodak Alaris (@joe_yankle)

Millennials in Government – or Not?

Bondi

Government organizations are increasingly challenged to attract and retain IT staff. Millennials are now the largest generation with 75.4 million in the U.S., overtaking baby boomers. Millennials will make up approximately 75 percent of the U.S. workforce by 2030. So how can government attract and retain this young talent pool? This session brings together millennials who work in government and research professionals from the Center for Digital Government to discuss strategies to build cross generational world class teams.

Adam Dondro, Agency Information Officer, Office of Systems Integration, California Health and Human Services Agency

Joe Morris, Vice President, Research, Center for Digital Government

Crystal Taylor, Assistant Director & Acting Deputy Director, California Project Management Office, Department of Technology

Networking Break

Magnolia Room

Concurrent Sessions

Future of the Desktop and How We’ll Work

Tofanelli

Is the office obsolete? Not at all. But traditional workstyles are becoming outdated due to the proliferation of mobile devices, the cloud and unlimited connectivity. It’s no surprise that workers are increasingly demanding more freedom. Managers can’t buck the trend for long, not if they want to attract and retain skilled employees. This session looks at effective tools, policies and approaches that address this trend without compromising control and security.

Ellen Sundra, Regional Vice President of Systems Engineering, Public Sector, ForeScout Technologies (@LNSundra)

Transformative Change Initiatives – How to Thrive not just Survive!

Carr

The key question to Sustaining Organization Change is how is each system within the organization is either helping or hindering the desired change? It is essential that internal systems of measurement, performance management, rewards & recognition, and a focus on optimization be leveraged to successful sustain long-term change. In addition to discussing these essential elements of change, this session will spotlight customer experiences to illustrate real-world examples of how organizations have sustained significant organizational change.

James Dowling, Senior Organizational Change Management Consultant, Abreon (representing PCMG)

Nabil Fares, Director of Information Technology, City of Stockton

Ron Robinette, Project Approval Lifecycle (PAL) Branch Chief, Office of Statewide Project Delivery, Department of Technology, State of California

Break

The Best of California Awards Program

Camellia/Gardenia Room

The Best of California Awards Reception

Magnolia Room

End of Conference

Conference times, agenda, and speakers are subject to change.