Name: California Digital Government Summit 2019
Start: 2019-09-09T08:00
Location: Sheraton Grand Sacramento Hotel

Overview

To view speaker presentations where available, see Agenda section.

View photo highlights of the Best of California 2019 Awards event here.

Government Technology's passion is helping spread best practices and spurring innovation in the public sector. The California Digital Government Summit is designed to do just that. The summit has an advisory board that gathers public sector and private sector leaders to create an agenda that is relevant and actionable to the state and local government organizations attending the summit. Participants tell us they use the inspirational keynotes, leadership discussions, networking breaks, and timely topics discussed in the numerous breakout sessions to help advance the goals of their organizations and their own career paths

Topics Include:

AI and Government
Data Revolution
Reinventing the Customer Experience
Software Defined Networking (SD-WAN) Explained
Dr. Cedric Alexander
Design Thinking in Action
Data Center Evolution
ADA – Not Just Compliance

A message from our Keynote Speaker

The California Digital Government Summit is a great place to gather and connect with peers and industry experts. This is the place to share experiences and find more ways to innovative. Don’t miss the thought-provoking educational sessions. We will also recognize the annual Best of California Award recipients. I’m looking forward to seeing you there and I encourage you to attend one of the best technology events in California!

– Amy Tong, Chief Information Officer, State of California

Speakers

Kelly Swanson - Keynote

Strategic Narrative Specialist

Kelly Swanson is an award-winning communication strategist, writer, storyteller, humorist and motivational speaker. She is the author of Who Hijacked My Fairy Tale, The Land of If Only, The Story Formula, and The Gutsy Girls Pocket Guide to Public Speaking. Kelly was a keynote speaker for the International Toastmasters Convention and has keynoted major conferences and corporate events from coast to coast. Kelly’s powerful insights and wacky wit have charmed and inspired audiences for more than two decades. She is also known for her high-energy workshops and boot camps on leadership, team building, employee engagement and customer relationships. Kelly is a master at showing people how to turn the ordinary into the extraordinary!

Michael Hakkarinen - Keynote

Instructional Technology Specialist, Utah Education Network

Michael Hakkarinen specializes in helping teachers engage students in the classroom with technology such as Mac Tools, Google Apps for Educators, iPads and more. He earned a Bachelor’s in English from the University of Maryland at College Park and a Master’s in Elementary Education at Mount Saint Mary’s University, where he also taught Instructional Technology at the undergraduate and graduate levels. He was a Technology Resource Teacher in Frederick County, Maryland, where he taught elementary school, and an EdTech for Canyons School District in Utah before joining the UEN PD team in 2014. He currently serves as an elected member of the UCET Board.

Morgan Wright - Featured Speaker

Senior Fellow, Center for Digital Government

Morgan is an internationally recognized expert on cybersecurity strategy, cyberterrorism, identity theft and privacy. Morgan's landmark testimony before Congress on Healthcare.gov changed how the government collected personally identifiable information. He’s made hundreds of appearances on national news, radio, print and web, and has spoken to audiences around the world. He has appeared regularly on CNN, PBS, ABC, CBS, Fox News and CNBC. Previously, Morgan was a Senior Advisor in the US State Department Antiterrorism Assistance Program. Morgan is a highly decorated former state trooper, police officer and detective. In addition to 18 years in state and local law enforcement, Morgan has developed solutions in defense, justice and intelligence for the largest technology companies in the world. Morgan is the author of Identity Predators: Win the War Against Hackers.

Dr. Cedric Alexander

Author, CNN Contributor on Public Safety, Former Chief of Police

Dr. Cedric Alexander has spent nearly four decades in search of a better way to police our nation. He’s the author of The New Guardians, and he has served as a law enforcement analyst on ABC, CBS, NBC and CNN. In 2015 he was appointed to the President’s Task Force on 21st Century Policing. He has served at every level of government: as a Federal Security Director in the US Department of Homeland Security, as a Deputy Commissioner for Criminal Justice in New York State, as Public Safety Director in a major county, and as a City Chief of Police and Deputy Mayor.

Steve Bennett

Director, Global Government Practice, SAS

Steve Bennett drives strategic industry positioning and messaging in global Government markets. A thought leader in decision science and the application of analytics in government, Bennett works to enable delivery of effective solutions to government customers around the world. Following the events of 9/11, he led the design and application of quantitative analysis to inform some of the United States’ most challenging security decisions, most recently as the Director of the National Biosurveillance Integration Center. Bennett has a passion for improving government decision making, and pursues better organization, management, and understanding of government data since it is critical to that endeavor.

Milty Brizan

Solutions Architect, Amazon Web Services

Milty Brizan is a man of a very diverse technical background, ranging from nuclear engineering to software engineering to broadcast engineering. He is a builder and geek at heart and in daily practice. He brings his exuberant energy and creative intellect to every customer and challenge he faces. His tenure includes service in the US Navy, stints at JP Morgan Chase, Fox Sports, running his own consulting firm, and for the past four years helping AWS SLG customers transform government.

Chris Dilley

Chief Technical Officer, SLED, ServiceNow

Building on his former role as enterprise architect for the state of Iowa, Chris serves as a trusted advisor to state leaders. He has helped numerous states modernize systems, migrate to the cloud, automate workflows, and deliver impactful services.
With his deep technical expertise, commitment to client success and insight into public sector priorities and challenges:
Tennessee Dept of Human Services reduced time to resolve citizen inquiries by 70%,
Texas Dept of Information Resources achieved 83% CSAT
Iowa DOT reduced worker onboarding from 6 hours to 30 minutes
Chris is a proud native Iowan, actively involved in the Boys & Girls Club and coaches youth judo.

Stuart Drown

Deputy Secretary for Innovation and Accountability, Government Operations Agency, State of California

Stuart Drown is Deputy Secretary for Innovation and Accountability at the Government Operations Agency. His work there has involved open data and civic engagement, government modernization and performance improvement. He also has been involved in the Civil Service Improvement initiative, serving as a member of the operations committee as well as piloting the first statewide employment engagement survey and working on gender pay equity. During the first half of 2019, he served on the DMV Strike Team. Before joining the Agency, he was executive director of the Little Hoover Commission. Prior to entering public service, he worked for two decades as a reporter and editor in daily journalism. He studied economics and public policy at the University of California, Berkeley.

Crystal Favareille

Innovation Specialist, Office of Innovation, Health and Human Services Agency, State of California

Crystal has been a state employee for over 18 years with a primary focus on process improvement and how to show the value of change to all levels of staff through design thinking. Crystal has been successful in this area do to her ability to listen, connect with people and joy of conversations. A passion of hers is seeing the excitement in individuals when they realize they can effect change. She takes great pride in providing the tools to individuals to properly breakdown a challenge space, identify opportunities, and then see the possibilities. The next step that she is passionate about is 'how do we get others to see the value in the idea and what needs to happen to implement?'. When she is not trying to change the world through process improvements within the state, she can be found in small towns enjoying the slower pace of life.

Douglas Holland

Solutions Engineer, Akamai

Douglas Holland is a professional communicator of technical ideas. As a Solutions Engineer at Akamai Technologies, he is passionate about helping customers solve business challenges, enhancing digital experiences, and improving their security posture. He has spent the last two years working with State, Local, and Education organizations in the Western US and Canada to improve the performance and security of their online digital properties. Mr. Holland is a 25-year veteran in the technology industry, with prior experience with Level 3 Communications and tw telecom.

Logan Kleier

Senior Technical Business Development Manager, Oracle

Logan is a Senior Product Manager for Oracle Cloud. Prior to this, we worked with AWS helping state and local governments move to the cloud and build security and compliance into their cloud operations. He’s built his own cloud analytics startup and served as the Chief Information Security Officer for the City of Portland.

Karl Kopper

Chief Information Security Officer and Information Security Officer, Caltrans, State of California

Karl Kopper is the Caltrans Chief Information Security Officer and California Transportation Agency Information Security Officer responsible for developing and implementing the security policies to protect the confidentiality, availability and integrity of the systems and data used to further the mission of the Transportation Agency and Department of Transporation.
During the dot-com boom of the late 90s, Kopper helped a private logistics company headquartered in Northern California convert its main business system to an open-source software platform. Based on his experiences, he authored the book, “Linux Enterprise Cluster,” on early open-source software adoption and the challenges of using open-source software for business-critical applications in private industry. He then helped bring these security, availability and integrity techniques to the public sector for health and financial services in California before coming to Caltrans in 2016.

Daniele Loffreda

Senior Advisor, Portfolio Solutions, Ciena

Daniele Loffreda is senior advisor, Healthcare State/Local Government and Education (SLED) in Ciena’s Market Development organization. In this role he leads Ciena’s initiatives to apply next generation hardware, software and services networking technologies to help these sectors deliver better services to their constituents through digital transformation, optimized cloud strategies, virtualized infrastructure and improved data security.
Daniele has more than 20 years of experience helping customers leverage information, communications and technology solutions provide greater value, improve their operations and generate higher returns on network investments. He has been involved in smart city projects since 2014, he has been a speaker at smart city events and has published a number of articles and blog posts on network connectivity as a critical foundation of smart cities.

JC Martel

Senior Data Scientist, Enterprise Technology Services Department, Enterprise Architecture Division, NIC Inc.

Dr. JC Martel is a Senior Data Scientist at NIC Inc., the nation's premier provider of innovative digital government solutions. She is responsible for establishing data science, machine learning and natural language processing capabilities within NIC to enable business innovation and software capabilities that improve the way citizens interact with governments. Her current focus is building machine learning-enabled software applications, following early career work in public sector program management. Dr. Martel received a PhD in Public Administration from the University of Kansas and currently teaches part-time in the Information Systems and Business Analytics (ISBA) Program at Park University.

Angelica Quirarte

Executive Director, Government Operations Agency, State of California

Angelica Quirarte, also known as Angie, serves as Assistant Secretary for Digital Engagement at the CA Government Operations Agency. In her role she develops and implements state-level governance structures and policies for digital innovation. She works to increase digital services capacity and develops web design standards and best practices to increase awareness on open data and encourage the development of user centered design and data analysis skills in government. Angie previously led or coordinated statewide initiatives such as the Civil Service Improvement, the CA Lean Academy, the creation of the CA Department of Tax and Fee Administration, and data engagement events such as the 2018 Safe Drinking Water Data Challenge. To support the platform of change, she founded NxtGov, a network of government change-agents looking to bring pride back into public service and break the silos to help us collaborate, serve, and inspire the next generations of public servants.

Richard Rogers

Chief Technology Officer and Acting Deputy Chief Information Officer, Department of Technology, State of California

Richard Rogers wears many hats at the California Department of Technology. He is the department’s acting Chief Deputy Director and acting Deputy State Chief Information Officer, as well as California’s Chief Technology Officer.
His responsibilities include running the state’s datacenter and providing IT services for state and local government entities.
Richard was part of a small solutions engineering team that partnered with the private industry to create the Employment Development Department’s Document and Imaging Management Solution that achieved the Center of Excellence.

Karen Ruiz

Chief Information Officer, Covered California

Ms. Ruiz currently serves as the Chief Information Officer for Covered California since her appointment in March 2015. Covered California provides affordable insurance for over nearly 1.5 million Californians, supporting consumers with a network of over 10,000 private insurance agents, and an over 1,000 seat contact center.
Ms. Ruiz previously served as the Project Director for the CalHEERS system project which is a joint venture between Covered California and the Department of Health Care Services. The system will be used by consumers to apply and enroll in new Covered California plans beginning October 1, 2013, and as the Project Director for CalPERS $500 million pension and health system consolidation and modernization project. The system, launched in September, 2011, replaced over 49 legacy systems and serves as the single solution managing pension and health benefits for over a million public employees.
Prior to her appointment at CalPERS, Ms. Ruiz served as the Deputy Director and Chief Information Officer for the Department of Social Services and also served as part of the IT executive management team at the Employment Development Department, overseeing IT Governance, project management, and enterprise architecture.

Marni Sager

Innovation Specialist, Office of Innovation, Health and Human Services Agency, State of California

Trained as a licensed social worker, Marni’s main passion is Healthcare Administration. Throughout her career, whether working with heart transplant patients at Columbia Presbyterian Hospital in NY, or fast-forward to her work as a Program Director for a State of California residential facility, Marni has enjoyed challenging the status quo, empowering staff, and finding creative ways to work more efficiently towards realizing patient-focused goals.
In June 2018, Marni started a two-year assignment as part of the first cohort of the California Health & Human Services Agency (CHHS) Office of Innovation. This work has renewed her faith in the power of government employees to impact change. Honored to be part of CHHS’ vision of a State Government where employees at all levels are encouraged to have a voice, not only allowing, but welcoming employees to question the status quo, and encouraging staff to be creative in how they solve problems and approach challenges. The application of a human centered design model has also resulted in changes to policies and practices which have improved the experience for our end-users; residents of California who are in crisis or experiencing a time of need.
Outside of the office, Marni lives with her husband and three sons in Sonoma.

Jon Mark Sano

Executive Technology Strategist, CDW

Jon Mark is an accomplished infrastructure technologist with over 15 years of experience as a Systems Administrator, Sales Engineer and Solution Architect. This has given him the distinct advantage of having had roles as a customer, manufacturer/ vendor and finally as a reseller with CDW. His IT
background includes working for financial firms, entertainment organizations, multi-billion dollar corporations, as well as medium to large businesses with a focus on IT topologies, Storage, HCI and Backup and Recovery.
Today Jon Mark is an Executive Technology Strategist covering all things in the data center and cloud-based services crossing private infrastructure and multiple public cloud service providers. He participates on many cross-functional teams to increase value and bring new innovative offerings to our customers. Jon Mark can be found consulting with customers to develop actionable, vendor neutral, multi-year technology strategies.

Rob Silverberg

Chief Technology Officer, Digital Communities, Dell EMC

Rob Silverberg is the chief technology officer of Dell EMC Digital Communities, leading the Smart Cities focus for Dell EMC's state and local government and education team. In his role, Rob works with state and local government customers across the nation to help these agencies understand how Dell EMC’s broad portfolio of technologies and solutions can help them achieve their goals. Rob also works with closely Dell’s partner ecosystem and aids in their design of end to end solutions for Digital Communities.
With over 15 years at Dell EMC and formerly EMC, he’s held positions in consulting management and industry marketing for the public sector and has extensive experience in enterprise data management, content management and systems integration design. Prior to his current role, Rob worked extensively on Dell EMC’s Digital Communities data architecture and public safety solutions.
Prior to EMC, Rob held positions at several companies including Oracle and FileNet, later acquired by IBM.
Revered as a subject matter expert and thought leader in the space, Rob speaks at various conferences and events sharing perspective regarding current projects, innovations and advising on strategy influencing the space. Rob currently serves as a smart city advisory board member for the City of Austin, Texas and the City of San Jose, California. Rob attended the University of California at Berkeley.

Michael Wilkening

Special Advisor on Innovation and Digital Services, Office of Governor Gavin Newsom, State of California

Michael Wilkening was appointed as Special Advisor on Innovation and Digital Services by Governor Gavin Newsom in April 2019. In this role, he is responsible for coordinating and shaping the Administration’s initiatives to improve the delivery of public services to Californians.
Wilkening previously served as Secretary of the California Health and Human Services Agency (CHHS) and as Chair of Covered California for Governor Brown. Prior to his appointment as Secretary, Wilkening was Undersecretary of CHHS for Governor Brown and Governor Schwarzenegger. He served in several positions at the California Department of Finance from 1995 to 2008, including program budget manager for the Health and Human Services Unit. Wilkening was executive sponsor of the California Health and Human Services Open Data Initiative and Agency Technology Governance Council. He earned a Master of Arts degree in political science from the University of California, Davis.

Ben Word

Chief Enterprise Architect, Department of Technology, State of California

Ben currently serves as the State Chief Enterprise Architect and has been with the department for 3 years. Prior to joining CDT, Ben served as the Chief Enterprise Architect for the California Department of Health Care Services (DHCS). Ben also served as the Security Operations Manager for DHCS and a Network Engineer for the Department of Technology Services and the Department of Justice. Ben has 26 years of government service.

Joe Xavier

Director, Department of Rehabilitation, Health and Human Services Agency, State of California

Joe Xavier, Director Department of Rehabilitation, has over 34 years of experience in business and public administration, as well as many years participating in advocacy and community organizations. As an immigrant, a blind consumer, a beneficiary of the DOR’s services, Joe has the experience and understands the challenges and opportunities available to individuals with disabilities, and the services required to maximize an individual’s full potential. Joe: believes in the talent and potential of individuals with disabilities; in investing in the future through creativity, ingenuity and innovation; ensuring decisions and actions are informed by interested individuals and groups; in pursuing excellence through continuous improvement; and preserving the public’s trust through compassionate and responsible provision of services.

View Speakers

Agenda

Monday, September 9
8:00 am Pacific	Registration and Morning Refreshments Magnolia Room and Grand Nave Lobby
9:00 am Pacific	Opening Remarks Camellia/Gardenia Room Amy Tong, Director and State Chief Information Officer, California Department of Technology, State of California
9:15 am Pacific	Keynote – What’s Your Story Camellia/Gardenia Room Kelly Swanson, Strategic Narrative Specialist IT is an adventure. Or should be! Every project is a journey, and we need to be better at promoting what we’re doing and accomplishing by painting pictures that resonate. Data alone is not enough anymore. It’s already over-used, mis-used, abused and fake-newsed. The key is wrapping your data in a way that makes people care. You need the secret ingredient that is probably missing from presentations, pitches, speeches and any situation where you are trying to move the needle. In this mind-expanding session, you will find out how to go from manipulating to motivating, from communicating to connecting, from telling people what to do to making them want to do it. Learn from the master!
10:15 am Pacific	Networking Break Magnolia Room and Grand Nave Lobby
10:45 am Pacific	Concurrent Sessions Navigating the Cloud Tofanelli As state and local governments move to the cloud at a rapid pace, they’re running into some common holdups, including the determination of which workloads are cloud-ready and which models are most appropriate. The bottom line: organizations should have a comprehensive cloud strategy – one that strikes the right balance between on-prem control and cloud innovation. This session discusses current trends and lessons learned. Milty Brizan, Solutions Architect, Amazon Web Services Chris Dilley, Chief Technology Officer, State and Local Government, ServiceNow Ben Word, Chief Enterprise Architect, Government Operations, State of California AI and Government Carr Artificial intelligence – along with machine learning and automation – are among the most talked about technologies both inside and outside of government. From chatbots to predictive analytics, AI is rapidly embedding itself into governments across the globe. As with any new technology, there are more questions than answers, especially when we consider AI’s ultimate impact on government agencies and their workforces. This session dives into the latest advances in AI and what they might mean to your organization now and in the future. Steve Bennett, Director, Global Government Practice, SAS Kirke Everson, Principal, Government Automation Lead, KPMG Karen Ruiz, Chief Information Officer, Covered California Data Revolution Beavis Government by nature is in the data collection business, and there is no shortage of information from which to extract valuable insights. The challenge is to reinvent how you leverage the vast amounts of information to get real results. Emerging next-generation tools include predictive analytics, big data analytics, data visualization, cognitive technology and more. This session explores innovative ways to tap your data to drive smarter decisions, faster responses and better service. Anne Neville-Bonilla, Director, California Research Bureau, California State Library Rob Silverberg, Chief Technology Officer, Digital Communities, Dell EMC Michael D. Valle, Chief Strategy Officer and Branch Chief, Information Services, Office of Statewide Health Planning and Development, State of California Reinventing the Customer Experience Bondi People don’t expect the public sector to be just like Uber or Lyft, but they are accustomed to a certain level of ease when it comes to buying and receiving goods and services - typically through a click of a button on their smartphone. In this fast-paced world and a soaring demand to be customer-centric, how does government keep up? This session explores ways to drive forward with innovative citizen experience strategies in mind. Douglas Holland, Solutions Engineer, Web Division/Public Sector, Akamai Technologies JC Martel, Senior Data Scientist, Enterprise Technology Services Department, Enterprise Architecture Division, NIC Inc. Angelica Quirarte, Assistant Secretary, Digital Engagement, Government Operations Agency, State of California Software Defined Networking (SD-WAN) Explained Compagno As organizations adopt cloud-based services, their wide-area networks must contend with a much greater range and scale of traffic. Enter software-defined networking, which can make a WAN more robust, secure, cheaper and easier to maintain. This session discusses the nature of SD-WANs and the benefits they bring to the table. Dustin Hall, Director, Sales Engineering, West Division, Comcast Business Scott MacDonald, Deputy Director Infrastructure Services, Department of Technology, State of California Brian Andrews, Systems Engineer, Fortinet
11:45 am Pacific	Lunch Camellia/Gardenia Room
12:35 pm Pacific	Featured Speaker – Future Ready! The Playbook for 2020 and Beyond Camellia/Gardenia Room Morgan Wright, Senior Fellow, Center for Digital Government The magnitude and speed of technological, economic and societal change is accelerating at an exponential pace. Your primary challenge is to anticipate the future – and then build it, being careful to optimize the upside while minimizing the effects of the shocks and stresses. Public leaders need more than just a new way of thinking – but a new way of executing supported by the right technological and cultural foundation. Future Ready focuses on what matters and why, what potential issues should be on your radar and the adaptive, actionable takeaways that you can work on today to prepare for 2020 and beyond, including: Disruptive technologies Emerging regulatory issues Citizen and employee experience Future of management Funding the future View FutureReady Presentation Here
1:35 pm Pacific	FirstNet Fireside Chat Camellia/Gardenia Room Dr. Cedric Alexander, Author, CNN Contributor on Public Safety, Former Chief of Police Public safety is undergoing a significant transformation and technology is at the heart of it. The transformation affects all areas of government, from education to transportation to frontline public safety. This session explores the intersection between public safety ecosystems and the technology revolution that is here – today.
2:00 pm Pacific	Networking Break Magnolia Room and Grand Nave Lobby
2:30 pm Pacific	Concurrent Sessions Data and Responsibility Tofanelli For years, privacy has tended to take a back seat to security. However, with the Facebook debacle, the release of GDPR (strict standards in Europe) and renewed concerns about compliance, privacy is again a hot topic. Where do our responsibilities start and stop? What should we be focusing on right now to avoid being front page news later? What tools and strategies will make a difference? This session ponders one of the hottest issues of our times and what it means for public sector. Stuart Drown, Deputy Secretary for Innovation and Accountability, Government Operations Agency, State of California Logan Kleier, Senior Technical Business Development Manager, Oracle Design Thinking in Action Carr When people hear the term “design thinking” they often assume it’s about fashion or home improvement. But in government services it refers to an approach that puts the focus on people when designing new services and products. It’s a way of thinking that considers desires, preferences and experiences. It also tends to be free-flowing and experimental in nature. This session explores how design thinking can be encouraged and tailored for public sector problem-solving. Crystal Favareille, Innovation Specialist, Office of Innovation, Health and Human Services Agency, State of California Lawrence Grodeska, Co-Founder and CEO, CivicMakers Marni Sager, Innovation Specialist, Office of Innovation, Health and Human Services Agency, State of California Data Center Evolution Beavis The rumors of the death of the data center have been greatly exaggerated. It turns out that the cloud isn’t the answer for everything. But obviously, neither is the traditional data center. One size doesn’t fit all. So what path should you choose? The answer: it depends. You’ll probably end up cherry-picking the best of both worlds to some extent, driven by a variety of factors. This session looks at today’s trends and where they are taking us, including some inventive approaches. Chris Cruz, Director and Chief Information Officer, Information Systems Division, San Joaquin County Jon Mark Sano, Executive Technology Strategist, CDW Richard Rogers, Chief Technology Officer and Acting Deputy Chief Information Officer, Department of Technology, State of California ADA – Not Just Compliance Bondi One in five Americans lives with a disability of some kind and assisting them is one of the great challenges – and joys – in government today. Technology advances are making almost anything possible, limited only by a willingness to innovate and to investigate new solutions. We can and should go beyond mere compliance so that we can truly change the game for those in need. This session discusses trends, standards, mandates and emerging technologies. George Akiyama, Chief Information Officer, Department of Transportation, State of California Chris Conner, Modern Workplace Specialist, Microsoft Joe Xavier, Director, Department of Rehabilitation, Health and Human Services Agency, State of California 5G & Connected Communities Compagno Each new generation of wireless technology has brought faster, more robust cellular and internet connections, driven by an ever-expanding number of digital devices and ever-demanding users. The fifth generation of wireless network technology will be a game-changer that goes far beyond providing users with faster uploads, smoother video and quicker browsing. It will usher in a new era of smart communities by connecting all manner of robotics, vehicles and sensor-equipped infrastructure. And the wait is almost over! This session explores how 5G will impact the way we live, work and play. Daniele Loffreda, Senior Advisor, Portfolio Solutions, Ciena Louis Stewart, Chief Innovation Officer, Office of Innovation and Economic Development, City of Sacramento Sponsor Briefing Bataglieri (Industry sponsors only.) This informal discussion is hosted by State CIO Amy Tong. The focus will be on strategies, priorities, opportunities and the procurement process.
3:30 pm Pacific	Break
3:45 pm Pacific	Best of California Awards Ceremony Camellia/Gardenia Room
4:15 pm Pacific	Reception Magnolia Room and Grand Nave Lobby Congratulate the award winners, network with your colleagues and discuss technology solutions with the event exhibitors.

Tuesday, September 10
8:00 am Pacific	Registration and Morning Refreshments Magnolia Room and Grand Nave Lobby
9:00 am Pacific	Keynote – Collateral Change: Finding Balance in Our Digitally Evolving World Camellia/Gardenia Room Michael Hakkarinen, Instructional Technology Specialist, Utah Education Network (@edtechakk) Is there any doubt that this is the Age of Disruption? Technology is tearing the fabric of society as we know it, driving historic levels of transformative change and mindboggling opportunities. But what are the consequences of this disruption on the lives of everyday citizens? The ramifications run deep, and it’s time to shift our focus from the technology to the resulting “collateral change” in human behavior. We’ve long passed some serious tipping points. This provocative session explores new communication paradigms, runaway device infatuation, generation gaps, radical education, future game-changers and creative ways to engage the “new citizen.”
10:00 am Pacific	Fast Track Session – Census 2020 Camellia/Gardenia Room The national response rate for the 2010 census was 75%. This means that 1 in 4 did not respond. To help solve this, the process will be offered online for the first time, but with that comes its own set of challenges. The digital divide isolates hundreds of thousands of California households. How do we reach them? Beyond that, how do we get citizens WITH internet access to engage? California plans to invest heavily in outreach efforts because the state cannot afford to be undercounted. This session focuses on the role that technology will play in Census 2020 and strategies for maximizing participation. Emilio Vaca, Deputy Director of Outreach, California Complete Count, Census 2020 View Presentation Here
10:20 am Pacific	Networking Break Magnolia Room and Grand Nave Lobby
10:50 am Pacific	General Session – Epic Innovation! Camellia/Gardenia Room Technology is changing just about everything in the way we live and the way we govern. The states that successfully keep up with the changes will be the ones that prosper and ones who don’t will fall behind. California is striving to become a more effective and efficient leader by improving business processes through technology and human-centered design. The mission is to bring government closer to the residents of our state. This session reveals ambitious plans and promising initiatives that will bring unprecedented innovation to the state of California. Michael Wilkening, Special Advisor on Innovation and Digital Services, Office of Governor Gavin Newsom, State of California
11:30 am Pacific	General Session – Future of Transportation Camellia/Gardenia Room Autonomous and intelligent systems are not just fascinating – and controversial – topics of discussion but they offer a thought-provoking exercise in visualizing the potential ramifications of highly disruptive technologies. The impact of driverless vehicles and machines will be revolutionary to our culture, economy, regulatory systems, security, data storage and government services. This session examines current initiatives and how their challenges and opportunities are being strategically addressed. Karl Kopper, Chief Information Security Officer and Information Security Officer, Caltrans View Presentation Here Louis Stewart, Chief Innovation Officer, Office of Innovation and Economic Development, City of Sacramento View Stewart Presentation Here
12:00 pm Pacific	End of Conference Conference times, agenda, and speakers are subject to change.

Sheraton Grand Sacramento Hotel

1230 J Street
Sacramento, CA 95814
(916) 447-1700

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Advisory Board

Government Representatives

George Akiyama
Chief Information Officer
Department of Transportation
State of California

Andrew Armani
Deputy Secretary of Information Technology
Business, Consumer Services and Housing Agency
State of California

PJ Bajwa
Chief Information Officer
Fair Employment & Housing
State of California

Ben Bonte
Chief Information Officer
Industrial Relations
State of California

Brenda Bridges Cruz
Deputy Director, Office of Professional Development
Department of Technology
State of California

Jennifer Chan
Agency Information Officer
Department of Food & Agriculture
State of California

Scott Christman
Deputy Director & Chief Information Officer
Office of Statewide Health Planning and Development
State of California

Chad Crowe
Chief, Information Technology
Department of Human Resources
State of California

Chris Cruz
Director
Information Systems Division
San Joaquin County

Patrick Dennis
Chief Information Officer
Department of Parks & Recreation
State of California

Adam Dondro
Agency Information Officer
Health and Human Services Agency
State of California

Christian Farland
Chief Information Office
CalPERS
State of California

Mario Garcia
Acting Commander
California Cybersecurity Integration Center, Governor’s Office of Emergency Services (Cal-CSIC)
State of California

Tim Garza
Agency Information Technology Director
California Natural Resources Agency
State of California

Rita Gass
Chief Information Officer
Secretary of State
State of California

Richard Gillihan
Chief Operations Officer
Department of Finance
State of California

Sergio Gutierrez
Agency Information Officer
California Environmental Protection Agency
State of California

Chief Scott Howland
Chief Information Officer
Highway Patrol
State of California

Marcie Kahbody
Deputy Secretary, Agency Chief Information Officer
Transportation Agency
State of California

Maria Macgunigal
Chief Information Officer
City of Sacramento

Isaiah Mall
Agency Information Officer
Department of Veterans Affairs
State of California

Subbarao Mupparaju
Chief Information Officer, Deputy Director
Financial Information System for California
State of California

Kem Musgrove
Chief Information Officer
Franchise Tax Board
State of California

Cruz Nieto
Chief Technology Officer
Secretary of State
State of California

Gary Nodine
Chief Information Officer
Department of Public Health
State of California

George Okamoto
Agency Information Officer
Labor and Workforce Development Agency
State of California

Gail Overhouse
Chief Information Officer
Employment Development Department
State of California

Enrique Parker
Chief Technology Officer
Covered California
State of California

Richard Rogers
Chief Technology Officer
California Department of Technology
State of California

Matt Schueller
Chief Deputy Director
Office of Systems Integration
State of California

Abdul Shaik
Chief, Application Services Division
Employment Development Department
State of California

Carla Simmons
Chief Information Officer
Office of Emergency Services
State of California

Susan Slaven
Chief Information Officer
CalRecycle
State of California

Sarb Takhar
Chief Technology Officer
Department of Water Resources
State of California

Amy Tong
Director, State Chief Information Officer
Department of Technology
State of California

Jeff Willoughby
Chief Information Officer
Unemployment Insurance Appeals Board
State of California

Brian Wong
Chief Information Officer, Information Security Director; Deputy Director
Department of Social Services
State of California

Rami Zakaria
Chief Information Officer
Sacramento County

Industry Representatives

Tom Chau
Senior Sled Manager
CenturyLink

Cheryl Fraser
Account Executive
NWN Corporation

Tony Furgeson
Account Manager
Quest

Mitzi Higashidani
Technology Transformation Director
Oracle America, Inc.

Tom Keane
Director
KPMG

Stephanie Kreiter
Analytics Account Executive
SAS Institute, Inc.

Ryan Labbe
Strategic Partnerships
NIC, Inc.

Kristi Mercado
FirstNet Application Sales Executive
AT&T

Rebecca Morales
Enterprise Account Executive
ServiceNow

Earl Pingel
Field Account Executive
CDWG

Ron Speno
Director, Enterprise Sales
Comcast Business

Mark Spitzer
Principal Sales Executive
Amazon Web Services

Eric Ureta
Major Account Manager
Fortinet

Made Possible by Our Corporate Sponsors

Registration Information / Contact Us

Contact Information

2020 Sponsorship opportunities are available. For more information, contact:

Alison Del Real
Government Technology
Phone: (916) 932-1435
E-mail: alison.delreal@govtech.com

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California Digital Government Summit 2019

Overview

To view speaker presentations where available, see Agenda section.

A message from our Keynote Speaker

Speakers

Kelly Swanson - Keynote

Strategic Narrative Specialist

Michael Hakkarinen - Keynote

Instructional Technology Specialist, Utah Education Network

Morgan Wright - Featured Speaker

Senior Fellow, Center for Digital Government

Dr. Cedric Alexander

Author, CNN Contributor on Public Safety, Former Chief of Police

Steve Bennett

Director, Global Government Practice, SAS

Milty Brizan

Solutions Architect, Amazon Web Services

Chris Dilley

Chief Technical Officer, SLED, ServiceNow

Stuart Drown

Deputy Secretary for Innovation and Accountability, Government Operations Agency, State of California

Crystal Favareille

Innovation Specialist, Office of Innovation, Health and Human Services Agency, State of California

Douglas Holland

Solutions Engineer, Akamai

Logan Kleier

Senior Technical Business Development Manager, Oracle

Karl Kopper

Chief Information Security Officer and Information Security Officer, Caltrans, State of California

Daniele Loffreda

Senior Advisor, Portfolio Solutions, Ciena

JC Martel

Senior Data Scientist, Enterprise Technology Services Department, Enterprise Architecture Division, NIC Inc.

Angelica Quirarte

Executive Director, Government Operations Agency, State of California

Richard Rogers

Chief Technology Officer and Acting Deputy Chief Information Officer, Department of Technology, State of California

Karen Ruiz

Chief Information Officer, Covered California

Marni Sager

Innovation Specialist, Office of Innovation, Health and Human Services Agency, State of California

Jon Mark Sano

Executive Technology Strategist, CDW

Rob Silverberg

Chief Technology Officer, Digital Communities, Dell EMC

Michael Wilkening

Special Advisor on Innovation and Digital Services, Office of Governor Gavin Newsom, State of California

Ben Word

Chief Enterprise Architect, Department of Technology, State of California

Joe Xavier

Director, Department of Rehabilitation, Health and Human Services Agency, State of California

Agenda

Monday, September 9

8:00 am Pacific

Registration and Morning Refreshments

Magnolia Room and Grand Nave Lobby

9:00 am Pacific

Opening Remarks

Camellia/Gardenia Room

9:15 am Pacific

Keynote – What’s Your Story

Camellia/Gardenia Room

10:15 am Pacific

Networking Break

Magnolia Room and Grand Nave Lobby

10:45 am Pacific

Concurrent Sessions

Navigating the Cloud

Tofanelli

AI and Government

Carr

Data Revolution

Beavis

Reinventing the Customer Experience

Bondi

Software Defined Networking (SD-WAN) Explained

Compagno

11:45 am Pacific

Lunch

Camellia/Gardenia Room