Registration and Morning Refreshments

Regency Ballroom Foyer

Opening Remarks

Regency Ballroom C/D

J.R. Sloan, Chief Information Officer, State of Arizona

Keynote – Master Your World!

Regency Ballroom C/D

Leadership is a lot simpler when circumstances are easy. But we are not living in easy times. Global and local issues challenge us daily. Maintaining focus – and our teams’ focus – is a constant struggle. Regardless of our titles or positions, we need to find ways to inspire those around us to be supportive, communicative, and productive. To be at the top of your game requires accurately and actively assessing both strengths and blind spots. This timely keynote address, by renowned leadership coach and author Mary Kelly, provides actionable takeaways for mastering your world during extraordinary times.

Mary Kelly, PhD, Former Commander, US Navy

Bits & Bytes – Building Informatics at the Arizona Department of Health Services: The Ins & Outs

Regency Ballroom C/D

The world of public health changed dramatically after 9/11 and the recent pandemic, data became the building blocks of creating new modern structures and cultures to change how we think and make decisions.

Using data takes strategic thinking, time, and a little bit of luck. This session will showcase how the Arizona Department of Health Services built their much needed structure of business intelligences and informatics to get the job done. You’ll hear about the strategies employed, lessons learned, as well as the pitfalls they encountered.

Susan Robinson, Chief Business Intelligence Officer, Department of Health Services, State of Arizona

Networking Break

Regency Ballroom A/B

Concurrent Sessions

Navigating the Cyberthreat Landscape Today and Tomorrow

Sundance (1st Floor)

The cyber landscape is constantly shifting, and strategies and safeguards that were considered secure just a few years ago don’t cut it anymore. Devices continue to proliferate while users are also more distributed. Zero Trust and multi-factor is increasingly considered. The critical intersection of the endpoint and the user have created the need to provide training for everyone. This session explores the need for a strong security posture where innovation and compliance meet.

Moderator: Phil Bertolini, Senior Vice President, Government Technology

Evan Brom, Project Management Office Supervisor, City of Tempe

Paul Hill, Area Manager, Cybersecurity, Motorola Solutions

Spencer Visconti, Cybersecurity Systems Specialist, Cisco

Managing the Government Experience with Excellence

Cassidy (2nd Floor)

Communities are built on the ability to get the right services into the right hands at the right time. What will the community experience look like now in the new digital world? Times have changed and the people demand secure, quality, mobile-enabled services at their fingertips. This session will deep dive into what it takes to deliver services to ensure the community builds trust in government and thrives into the future.

Moderator: Charles Brown, State Deputy Chief Information Officer, Department of Administration, Arizona Strategic Enterprise Technology Office, State of Arizona

Michael Jackson, AVP, Global Head of Industries, DocuSign

Eric Jorgensen, Director, Motor Vehicle Division, Department of Transportation, State of Arizona

John Spirko, Senior Executive Architect, ServiceNow

Modernize and Thrive

Ellis East (2nd Floor)

Are outdated systems the bane of your existence? The last two years made it clear that we can’t keep kicking the can down the road. Your technical debts are coming due! Now is the time to take stock and consider solutions – ones that may or may not require radical remedies. Are there more innovative, agile, and adaptive architectures that you should be considering? This session discusses how to modernize sooner rather than later and how to integrate security into modernization plans.

Moderator: Mark Darmer, Chief Information Officer, Department of Economic Security, State of Arizona

Brant Jones, Director, App Innovation, Microsoft

Daniel Lippert, Assistant Director/CIO, Arizona Health Care Cost Containment System

Ryan Sadler, Applications Manager, Department of Health Services, State of Arizona

Jumpstarting a Smart Future

Ellis West (2nd Floor)

The concept of smart communities (and smart government in general) has been around for many years, but it is taking on new importance in a post-pandemic era. The technology drivers are well-known: connectivity, networks, cloud, IoT, AI, big data, et al. There are a lot of moving parts, which is why modernization efforts have sometimes been slow to materialize. This session discusses how to simplify, accelerate, and strategize your own smart evolution.

Moderator: Joe Panora, Senior Fellow, Center for Digital Government

Brad Anderson, Senior Application Executive IOT, AT&T

Neal Ferrell, Head of Government Partnerships, Lucid Software

Executive Briefing

Cowboy Artists Room (2nd Floor)

(Industry sponsors only) Hosted by State Chief Information Officer J.R. Sloan.

Lunch

Regency Ballroom C/D

Concurrent Sessions

Managing the Cloud Once You Are in It

Sundance (1st Floor)

Migrating to the cloud was a no-brainer for many government organizations looking to increase scalability, agility, accessibility and cost efficiency. But what comes next? How can governments manage cost and efficiency once in the cloud? This session delves into trends, people and technologies that will help guide cloud decisions in the months and years ahead.

Moderator: Phil Bertolini, Senior Vice President, Government Technology

Trevor Covington, Enterprise Account Manager, Trellix

David McCurdy, Executive Government Advisor, Amazon Web Services

Jonathon Sullinger, Enterprise Infrastructure Sr. Manager, Department of Transportation, State of Arizona

Effective Data Governance

Ellis East (2nd Floor)

A successful data journey requires smart policies and strategies every step of the way. Governance provides the guardrails that keep us on the road. Policy decisions include dealing with processes, collection, retention, quality, security and more. This session identifies the most critical factors to consider when developing or redeveloping a data governance model.

Moderator: Joe Panora, Senior Fellow, Center for Digital Government

Bianca Lochner, Chief Information Officer, City of Scottsdale

M. K. Palmore, CISM, CISSP, Director, Office of the CISCO, Google Cloud

Digital Equity: Broadband & Beyond

Ellis West (2nd Floor)

Digital equity and inclusion are not just about connectivity. Access to broadband is but a piece of the puzzle. The issues of affordability and knowledge come into play. What will governments do to create full engagement opportunities for all? What sustainable approach is needed to simultaneously promote helping people and economic development? This session will highlight what both state and local municipalities are doing to strategize and move the needle.

Moderator: Lisa Meyerson Marshall, Executive IT Consulting Manager, Department of Administration, Arizona Strategic Enterprise Technology Office, State of Arizona

Erin Carr-Jordan, Ph.D., Managing Director, Digital Equity Institute

Dr. Angela Hemingway, K-12 Education Advisor, T-Mobile

Charlie Radman, WW Education Manager, HP Inc.

Networking Break

Regency Ballroom A/B

General Session – The Disney Way – Can It Work in Government?

Regency Ballroom C/D

Disney will soon celebrate its 100th anniversary. For a century, the name Disney has been synonymous with beloved customer experiences. This didn’t happen by accident, nor did it happen overnight. It took relentless cultivation and innovation. The result is that Disney has brand loyalty that is the envy of organizations throughout the world. What can we learn from the Disney Way? In this session, a renowned Disney expert helps us explore how governments can put some of these principles into practice for the benefit of our own customers.

Featuring: Lee Cockerell, Former Executive Vice President at Walt Disney World Resort (video)

Chris Richardson, Deputy Chief Information Officer, Arizona State University

Clif Summers, Chief Information Officer, County of Yuma

Steven West, Chief Information Officer, Department of Transportation, State of Arizona

Closing Remarks

Regency Ballroom C/D

Networking Reception

Regency Ballroom A/B

Network with your colleagues and discuss technology solutions with the event exhibitors.

Conference times, agenda, and speakers are subject to change.