Event Sponsors
Speaker Contact Information
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Speaker Presentations
"Best Practices in Customer Service - pdf"
— John Dejung, Director, Dane County
"Best Practices in Customer Service - ppt"
— John Dejung, Director, Dane County
"Governing in the Cloud - An Update on New Service Models"
— Benjamin Scheerer, Senior Principal Product Marketing Manager, CA
"IT Shared Services - Lessons Learned - pdf"
— Paul Houck, Network Administrator, Information Technology, Bayfield County
"IT Shared Services - Lessons Learned - pdf"
— David Faust, Systems & Programming Manager, Information Technology, City of Madison
"IT Shared Services - Lessons Learned - ppt"
— David Faust, Systems & Programming Manager, Information Technology, City of Madison
"IT Shared Services - Lessons Learned - ppt"
— Paul Houck, Network Administrator, Information Technology, Bayfield County
"Transparency and Public Records"
— Steve Knox, Director, Sales Consulting Enterprise 2.0, Oracle - Knox
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