Agenda

Wednesday, June 10

8:00 am Registration and Morning Refreshments

9:00 am Opening Remarks

Jim Albert, Interim Director, Department of Information Services (DIS), State of Washington

9:15 am Opening Keynote

How Does Your Garden Grow?
The Secret of Successful People and Project Management

Gopal Kapur, President, Center for Project Management

The secret of successful people management lies in a process that has been around us for over 2,000 years - stop and smell the roses; it all begins in your garden. Management expert Gopal Kapur says he learned many of his people management skills and techniques by watching the gardener at his parent's home. There are seven steps that lay a strong foundation not only for a successful garden, but also for a successful people and project management. From the first step of analyzing and preparing the soil to harvesting, celebrating, and letting the ground rest, today's beleaguered managers can, and should, learn the lessons that successful gardeners have known for centuries.

In this session you will learn the interesting parallels between gardening and successful people and project management, two seemingly diverse professions, and will see how to grow a bumper crop of project successes.

10:30 am Morning Break

11:00 am Concurrent Sessions

Virtual Office Solutions - Tools for the Anywhere, Anytime Workforce

Anywhere/anytime work is fine as a concept, but the reality is that employees still need access to systems, data, and often, each other. As organizations look to telework as part of a solution for everything from traffic jams to employee satisfaction, they need to understand the enabling technology that will give remote employees the tools they need. Virtual offices, meeting spaces and wireless technologies can help. This session will review some of the latest technologies being used at the California Public Utilities Commission to make the virtual office a reality.

Carolyn Lawson, Chief Information Officer, California Public Utilities Commission

Kevin Norman, Senior Solutions Engineer, Sprint

Necessity is the mother of invention, and it is creating a new environment in government. Project strategies that would never have been considered a few years ago are now being encouraged and approved due to budget constraints. Jurisdictions and agencies that previously went years without talking to each other are now finding themselves openly exploring shared service platforms. Morale is on the rise as government entities are finding out that there is more than one way to get something done. This session offers a look at innovative Cloud Computing strategies and discusses successful examples that provide ideas, solutions and inspiration on how to get projects done in today's challenging budget environment.

Faith Lumsden, Director, Governor's Office of Regulatory Assistance, State of Washington

Billy Marshall, Cloud Computing Evangelist, EMC

Studies have shown that moving to a shared services model gives organizations the opportunity to shift budget from administrative activities to front-line, citizen-facing services, helping to drive significant cost reductions while at the same time improving government services. This session will review both shared services success stories and lessons learned from past and current projects.

Moderator: Brenda Cooper, Information Technology Director, City of Kirkland

John Backman, Executive Director, eCityGov Alliance

Chelo Picardal, Chief Technology Officer, City of Bellevue

Sara Watts, NIC Director of Portal Operations, Utah.gov

Budget cuts and potential workforce reductions are creating extraordinary challenge for IT leaders. A weary and often much smaller staff are once again being asked to do more with less. Except this time, the "more" is bigger than ever before, and the "less" has dwindled to almost nothing. How do you motivate your team in this environment? How can you best use the people who remain? Can you re-train and empower staff to learn new skills and take on the challenges that lie ahead? What strategies can be learned and adopted from private industry? In this session, a panel of IT leaders discusses potential solutions to a growing concern.

Jim Albert, Interim Director, Department of Information Services (DIS), State of Washington

Gopal Kapur, President, Center for Project Management

12:15 pm Lunch

1:00 pm Keynote

Strategic Cost Cutting

Dean Meyer, President, NDMA Inc.

Clichés about cost-cutting are once again being bantered about as the solution to shrinking budgets. We've all heard them: "You need to figure out how to do more with less", "Cut out the fat", "Go after the low hanging fruit." The reality is state and local governments are on a starvation diet, the low hanging fruit was picked years ago, and doing more with less is an illusion. Cross-the-board cuts decimate an organization's ability to do anything well. As government leaders struggle to make ends meet, systems fail randomly and strategies fall apart. What's the alternative? This session will show you a sensible, constructive way to cut costs and devote your resources to doing fewer things well.

2:00 pm Afternoon Break and Refreshments

2:30 pm Concurrent Sessions

Smart Buildings Technology

The idea of smart buildings has been around for decades, but the lack of a standard communications infrastructure has stymied efforts. Now, however, Internet protocol (IP) networks are providing the foundation to unify a wide variety of building automation tasks. Thanks in part to Internet protocol-based networks, new digital technologies are able to make dramatic contributions in how buildings function, particularly in reducing their energy consumption. In this session you will learn how to use your existing IP networks to enable smart building technology to reduce your energy costs and create a smart and sustainable infrastructure.

Ray Rapuano, Manager, Business Development, Cisco Systems, Inc.

As the traditional workplace culture changes, the demand for anytime/anyplace work environments seems to be growing exponentially. Telework is cited as a solution for everything from disaster response, to attracting a new generation of public servants, to global warming. Yet in practice, jurisdictions have been slow to implement telework. This session will highlight some successful telework policies and programs and provide a case study example of how to successfully create a telework program in your organization.

Jim Wang, Chief Information Officer, Arizona Health Care Cost Containment System (AHCCCS)

Governing In the Cloud - An Update on New Service Models

Software as a Service (SaaS) and cloud computing are being used more and more in the private sector as a cost-effective way of providing technology services. Government IT organizations are faced with what seem to be competing requirements: prepare for higher demand, cut costs and comply with enterprise- wide green initiatives. Is there a place in government for these new service models? What is the state of the technology? What are the risks? This session offers you specific advice on these innovative service models, and examples of how they are being used by government.

Mark Haynie, Chief Technology Officer, Application Modernization, Micro Focus

Carolyn Lawson, Chief Information Officer, California Public Utilities Commission

Reaching Citizens Through Web 2.0

Web 2.0 promises to bring citizens and government together in new ways, but it also requires government to rethink how business is conducted. Where does technology have the greatest impact? How are organizations using the tools of Web 2.0 to deliver services and engage citizens? In this session you will hear about the opportunities - and risks - of reaching citizens through Web 2.0 tools.

Joel Kuhn, Solution Architect - Strategic Technologies, Nortel

Joanne Todd, Director of Communications, Department of Information Services (DIS), State of Washington

3:45 pm Executive Reception

Network with your colleagues and discuss technology solutions with the event sponsors.

Thursday, June 11

8:00 am Registration and Morning Refreshments

9:00 am Opening Remarks

Kevin Phelps, Deputy County Executive, Pierce County

9:15 am Keynote

The Art of Ironman Success

Mark Allen, 6-Time World Champion, Ironman Triathlon

In Government IT today, success - or even holding on for dear life - requires great toughness, endurance and resiliency. Who better to inspire us than the man who is arguably the most successful endurance athlete of our time? As a professional triathlete, Mark won 66 of the 96 races he entered, five consecutive Ironman World Championships (a record), and another World Championship at age 37 (a record). These achievements did not come easy. In this fascinating Keynote address, Mark shares the principles that enabled him to turn devastating setbacks into historic triumphs; principles each of us can use to achieve the highest levels of success in our personal and professional lives.

10:15 am Morning Break

10:45 am Concurrent Sessions

American Recovery and Reinvestment Act

The federal economic stimulus package funds a long list of initiatives, from broadband build-out, health IT, and the smart grid, to basic research on the "innovation economy" and budget stabilization for state and local governments. There any many questions about how to secure Stimulus Package funding for your projects. What do we know now? What do we do now? The session will review the provisions to create jobs and spur economic activity in the short term and a discussion of the potential for project funding opportunities in the medium and long run.

Heather Moss, Executive Policy Analyst, Office of Financial Management, State of Washington

GIS - Location Aware Applications

GIS has become a pervasive and increasingly practical resource in government. What began as a highly esoteric technology is now commonly used in government, not only internally but also in the provision of online services. This session discusses the current innovative GIS collaboration projects in the state of Washington and opportunities for expanding the role of GIS in government as a valuable decision-making tool.

Joy Paulus, GIS Coordinator, Department of Information Services, State of Washington

Enabling Shared Services: Enterprise Service Bus

There is a great deal of discussion surrounding shared services, and the Enterprise Service Bus (ESB) in particular, as an enabler of sharing information. This session will provide a practical discussion about ESB and what work has been done to implement ESB in the state of Washington. This presentation will answer the questions: What is an ESB? What problems can the ESB solve? And why would you want to look at implementing an ESB in your organization?

Jerry Britcher, Enterprise Architect, Department of Social and Health Services, State of Washington

Jeremy Forman, Principal Sales Consultant, Oracle

12:00 pm End of Conference

Conference times, agenda, and speakers are subject to change.
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