Tuesday November 9 |
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| Times | Title | ||||
| 9:00 AM - 12:00 PM | C3 - Getting to Sustainable IT Governance Best Practices | ||||
| 1:00 PM - 4:00 PM | C4 - Ensuring Process Success | ||||
Wednesday November 10 |
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| Times | Title | ||||
| 9:00 AM - 12:00 PM | C5 - Meaningful Metrics | ||||
this class will be held at the Hampton Inn & Suites Albany Downtown, 25 Chapel Street, Albany, NY 12210 (518) 432-7000
Broadway Room B
IT Governance has become a part of the vernacular of every major Information Technology organization today. A comprehensive understanding and application of IT Governance is critical to the success of every major company and government agency. Studies have shown that companies with defined and structured IT Governance outperform companies lacking these governance conventions.
This session provides organizations with a comprehensive understanding of the power and promise of IT Governance, including:
This class provides 3 PDUs
Steve Romero, PMP, CISSP, CCP, Certified Process Master, IT Governance Evangelist, CA Inc.
this class will be held at the Hampton Inn & Suites Albany Downtown, 25 Chapel Street, Albany, NY 12210 (518) 432-7000
Broadway Room B
Effective process management and process governance is critical to the success of any business process effort. Many organizations encounter difficulties in gaining process acceptance and adherence, and sustaining processes over time. An understanding of process design, process implementation, process management and overall process governance is essential to ensure processes are institutionalized and become part of an organization’s DNA.
This session provides a high-level understanding of the distinct phases of process design and implementation and the ongoing process management and process governance required to ensure the continued success of business processes.
This class provides 3 PDUs
Steve Romero, PMP, CISSP, CCP, Certified Process Master, IT Governance Evangelist, CA Inc.
this class will be held at the Hampton Inn & Suites Albany Downtown, 25 Chapel Street, Albany, NY 12210 (518) 432-7000
Broadway Room B
Managing and improving process and system performance is critical to the success of any enterprise. Effective performance management requires a rational and systematic approach to metrics and measures. Few organizations have mastered the art and science of this essential discipline.
This session describes how to establish and foster meaningful metrics and measures to improve the performance of any effort, including an overview of:
This class provides 3 PDUs
Steve Romero, PMP, CISSP, CCP, Certified Process Master, IT Governance Evangelist, CA Inc.