Read Track Details & Agendas

	Hands-On Training		Project Management Training
	Procurement Training		Management/Business Training
	Technical Training		Security
	CLE Courses		QA Stuff

Instructions: If you wish to register for Paid Training classes, review the class descriptions by clicking on the class title or scrolling down to the appropriate description. To register for a class, simply click on the Add to Cart icon. When you are ready to finalize your registration, return to the top of this page and click the Check Out button which will take you to the Registration Page. To delete an item from your Shopping Cart, click on the Trash Can icon next to the class you wish to remove.

 

Paid Training Program

 

Track: Hands-On Training

PW1 - Introduction to Java Programming     Monday Sep 17 9:00 AM - 4:00 PM     price: $665

Technical

2 days

This hands-on technical course teaches the basics of Java programming. It is recommended for programmers who wish to learn the basics of software development using Java. This course briefly covers the Java standard language fundamentals of keywords, operators, and control flow. It then quickly moves into the basics of object-oriented programming with classes, inheritance, and interfaces. The course ends with a brief look at next steps.

Prerequisites: Students should have some background in programming, preferably in a higher-level language.

Instructor:

Joyce Deeb, Instructor, XMaLpha Technologies

Joyce Deeb, a senior consultant with XMaLpha Technologies, has considerable experience in software engineering, high-level application design and development, advanced computing techniques, strategic technology planning, curriculum development, and teaching. Her level of technical depth in application programming, Java & XML development, web-based applications, data warehousing, knowledge-based systems, and parallel processing is impressive.

This class will be held off-site at:
New Horizons Learning Center
10 Airline Drive, Suite 101
Albany, NY 12205

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PW2 - Advanced Java Programming     Wednesday Sep 19 9:00 AM - 4:00 AM     price: $665

Technical

2 days

This course picks up where Introduction to Java Programming leaves off. It covers Exceptions, Inner Classes, Collections, Streams, Packages, and JavaDoc (time permitting, Junit is introduced in this class.)

Prerequisites: Introduction to Java Programming or equivalent

Instructor:

Joyce Deeb, Instructor, XMaLpha Technologies

Joyce Deeb, a senior consultant with XMaLpha Technologies, has considerable experience in software engineering, high-level application design and development, advanced computing techniques, strategic technology planning, curriculum development, and teaching. Her level of technical depth in application programming, Java & XML development, web-based applications, data warehousing, knowledge-based systems, and parallel processing is impressive.

This class will be held off-site at:
New Horizons Learning Center
10 Airline Drive, Suite 101
Albany, NY 12205

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PW5 - Programming with J2EE     Wednesday Sep 26 9:00 AM - 4:00 AM     price: $665

Technical

2 days

This course provides hands-on training in the latest specification of Enterprise JavaBeans (EJB), the core component technology of the Java Enterprise Edition (Java EE). The Enterprise Java developer has to focus more on the EJB containers requirements than on the business logic of the application. Extensive use of Java 5 annotations has greatly simplified the Enterprise Java component model allowing the developer to write EJBs as plain old Java objects (POJOs). Students will apply learned concepts in the most popular Enterprise Java development environment: Eclipse and JBoss.

Instructor:

Joyce Deeb, Instructor, XMaLpha Technologies

Joyce Deeb, a senior consultant with XMaLpha Technologies, has considerable experience in software engineering, high-level application design and development, advanced computing techniques, strategic technology planning, curriculum development, and teaching. Her level of technical depth in application programming, Java & XML development, web-based applications, data warehousing, knowledge-based systems, and parallel processing is impressive.


This class will be held off-site at:
New Horizons Learning Center
10 Airline Drive, Suite 101
Albany, NY 12205

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PW3A - Introduction to XML     Tuesday Oct 9 9:00 AM - 4:00 PM     price: $375

Technical

1 day

This full-day session provides a comprehensive introduction to the major topic areas in XML technology, and provides an introduction to Advanced XML. Learn what all the fuss is about and how to jump immediately onto the fast-track for XML development.

Instructor:

Dale Waldt, Instructor, XMaLpha Technologies

Dale Waldt has more than 24 years leading and developing XML, XSLT and Web applications and content development in legal, government, publishing and other complex, challenging environments. Dale is expert at schema and data modeling and XML development and coordination. Dale teaches, speaks, and writes frequently around the world on XML and related technology.

This class will be held off-site at:
New Horizons Learning Center
10 Airline Drive, Suite 101
Albany, NY 12205

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PW4A - Advanced XML Development     Wednesday Oct 10 9:00 AM - 4:00 PM     price: $625

Technical

2 days

This is a concise technical course in the essential concepts, constructs, tools, and related standards for the XML developer and technical leader. This course focuses on XML DTDs, XML Schema, XSLT, and XPath to enable developers to begin implementing powerful XML solutions upon completion.

Topics include, XML well-formed documents, validation concepts, DTD syntax and constructs, W3C Schema syntax and constructs, XSLT syntax and processing, XPath addressing language, development and design considerations, the XML processing model and a brief overview of XML development & processing tools.

Exercises and supporting PC-based workshops will reinforce understanding of these topics. This course is aimed at technical architects, engineers and developers, as well as system analysts, managers and others involved in developing XML-based systems. Some basic experience with developing structured information systems is required for this course. Familiarity with Web systems, HTML, general computing processes & tools is very helpful. Experience in RDBMS systems & data definition is helpful, but not necessary.

Instructor:

Dale Waldt, Instructor, XMaLpha Technologies

Dale Waldt has more than 24 years leading and developing XML, XSLT and Web applications and content development in legal, government, publishing and other complex, challenging environments. Dale is expert at schema and data modeling and XML development and coordination. Dale teaches, speaks, and writes frequently around the world on XML and related technology.

This class will be held off-site at:
New Horizons Learning Center
10 Airline Drive, Suite 101
Albany, NY 12205

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Track: Project Management Training

P1 - Empire State Project Management - Overview of The New York State Project Management Guidebook     Monday Sep 24 9:00 AM - 4:00 PM     price: $410

Room 4

Not Technical

The New York State Project Management Guidebook (The Guidebook) defines a common, standard methodology for managing projects in New York State government organizations. It provides valuable tools including guidance and advice for the Project Manager throughout the life of a project. This class will preview what is available in The Guidebook and how to use the tools it provides. It is targeted at those who are not familiar with project management methodology and wish to apply standardized processes to increase project success. Attendees will receive a copy of The Guidebook as part of the course material.

Instructors:

Peter Michaelson, Drew Prescott
PMPO, Project Managers, Project Management Office, New York State Office of Technology

Peter Michaelson

Pete is a consultant for the NYS Office For Technology who has an MS in Computer Science from LaSalle University, a Master's Certificate in Project Management from George Washington University, and is a PMI Certified Project Management Professional. Pete brings over 30 years experience in a career with IBM spanning engineering, assurance, systems development, and application areas. As a consultant, Pete has spent time with a Managed Health Care organization in Virginia, and Sikorsky Aircraft in Connecticut. Currently, Pete is providing project management training as well as hands on project management for various New York State Agencies through the New York State Project Management Office of the Office For Technology.


Drew Prescott

Drew's wide variety of experiences ranging from the military service through the private sector, having worked in the fields of technical training, support, systems administration, management, and project management before joining state service. Now, as a member of the PMO team, he manages projects in support of the New York State Chief Information Officer and the Office for Technology's partner agencies. Drew's technical background allows him to manage the challenges and issues raised for each partner agency's varying requirements.

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P2 - Hot Topics in Project Management - Project Planning & Estimating     Monday Sep 24 9:00 AM - 4:00 PM     price: $410

Room 5

Not Technical

6 PDU's

This course reviews effective techniques for developing the project work breakdown structure (WBS), project schedule and project estimating. The course is targeted towards new and experienced project managers who want to improve their project scheduling and budgeting skills.

Instructor:

David Dickey, Instructor, ESI International

Dr. David Dickey, an instructor with ESI International, has over 30 years of leadership, human resource, and instructor experience in management, education, and training. He has directed, coordinated, and implemented program and project requirements for organizations and committees with staff from 5 to 30 personnel. These requirements included staff coordination, short- and long-range organizational planning, human resource management and employee relations, individual and organization operational planning and training, logistical planning, and budget analysis.

As a certified Project Management Professional (PMP®), he developed the fundamental project management course taught by ESI for BP. Dr. Dickey also has been instrumental in providing consultation for the development and operation of the Management Training and Development Center in Warsaw, Poland, which provides primary project management instruction in Poland.

Sponsored By:

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P3 - Hot Topics in Project Management - Managing Project Risk     Tuesday Sep 25 9:00 AM - 4:00 PM     price: $410

Room 5

Not Technical

6 PDU's

Identifying, communicating and managing project risks is one of the most important aspects of a successful project. In this class, project leaders will learn how to identify and monitor potential risks, and develop and implement risk mitigation strategies.

Instructor:

David Dickey, Instructor, ESI International

Dr. David Dickey, an instructor with ESI International, has over 30 years of leadership, human resource, and instructor experience in management, education, and training. He has directed, coordinated, and implemented program and project requirements for organizations and committees with staff from 5 to 30 personnel. These requirements included staff coordination, short- and long-range organizational planning, human resource management and employee relations, individual and organization operational planning and training, logistical planning, and budget analysis.

As a certified Project Management Professional (PMP®), he developed the fundamental project management course taught by ESI for BP. Dr. Dickey also has been instrumental in providing consultation for the development and operation of the Management Training and Development Center in Warsaw, Poland, which provides primary project management instruction in Poland.

Sponsored By:

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P4 - Advanced Project Management - Leading Complex Projects     Wednesday Sep 26 10:15 AM - 5:00 PM     price: $410

Room 5

Not Technical

6 PDU's

Have you ever taken on a project that seemed just too complex to handle? Or have you found yourself in the middle of a project that seemed straightforward initially, but became very complex? If so, you're not alone.

Leading a complex project requires project managers to think and act in new ways. Join us as we examine complex projects as a complex adaptive system, and gain new insights into managing your own seemingly "unmanageable projects."

You will learn:

Instructor:

Jonathan Gilbert, Instructor, ESI International

Mr. Gilbert, PMP, has more than 30 years of experience as an entrepreneur, educator, chief executive officer, construction manager, management consultant, project manager and engineer. In 1997, Mr. Gilbert founded Jonathan Gilbert & Associates, where he provided advice and counsel to clients in the areas of strategy, organization development, executive coaching and project management, with a focus on environmental issues. Currently, he is Director of Client Solutions for ESI International.

Sponsored By:

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P5 - Advanced Project Management - Taking Charge of Organizational Change     Thursday Sep 27 10:15 AM - 5:00 PM     price: $410

Room 5

Not Technical

6 PDU's

This workshop is aimed at all project managers who also must deal with organizational change. Regardless of whether it is small and localized or spread across an entire enterprise, change can impact every level of an organization - and every project.

Join us as we discuss the challenges project managers encounter in the face of unrelenting organizational change. We'll introduce you to a simple three-step model that shows you how to become a change leader within your organization.

You will learn:

• A framework for taking charge of organizational change
• How to become a change leader in your organization
• How to leverage organizational change for positive outcomes

Instructor:

Jonathan Gilbert, Instructor, ESI International

Mr. Gilbert, PMP, has more than 30 years of experience as an entrepreneur, educator, chief executive officer, construction manager, management consultant, project manager and engineer. In 1997, Mr. Gilbert founded Jonathan Gilbert & Associates, where he provided advice and counsel to clients in the areas of strategy, organization development, executive coaching and project management, with a focus on environmental issues. Currently, he is Director of Client Solutions for ESI International.

Sponsored By:

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Track: Procurement Training

P7 - Procurement in the Empire State     Monday Sep 24 9:00 AM - 4:00 PM     price: $325

Room 3

Not Technical

This session is designed specifically for the New York State public buyer and focuses on best practices for those involved in the procurement of IT products and services. Upon successful completion of the course, participants will be able to:

Instructors:

Ruth Walters, President, The Walters Group

Arthur Brown, Sr. Vice President, The Walters Group

Meghan Cook, Program Manager, Center for Technology in Government

Ruth Walters

After more than 20 years in State government, Ruth started her own consulting firm, The Walters Group in December 2003. The Walters Group is targeted at helping businesses and non profits find unique opportunities in the New York government procurement and grant markets. Her firm also assists governments to review their own procurement and contracting practices with the goal of reducing processing times and administrative costs. Prior to starting her firm, Ruth served as an Assistant Comptroller. She has a BA from Brown University, an MBA from Union College and is an adjunct faculty member at the Rockefeller College at the University at Albany.

Arthur Brown

Arthur Brown has held senior level business development positions in two global system integration firms: Electronic Data Systems (EDS) and Deloitte Consulting LLP. Prior to his private sector experience, Art spent 30 years in government serving as Deputy County Executive and Chief Information Officer for the County of Albany, New York and as a Regional Administrator in the former New York State Department of Social Services. Art also is a member of the New York State Forum Procurement Committee.

Meghan Cook

As Program Manager, Meghan works with teams from government, corporate, and academic organizations to address information management issues through collaborative problem definition, analysis, project planning and implementation. She has 13 years experience in public administration and education. She holds an MPA and an MS in Education from the University at Albany.

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P6 - Preparing Performance-Based Statements of Work     Tuesday Sep 25 9:00 AM - 4:00 PM     price: $325

Room 4

Not Technical

A performance-based statement (PSOW) can be a valuable tool for governments. It is often the best way to ensure that you get the deliverables you expect. But what are the most important elements to include in a performance-based SOW? How should service level agreements be incorporated? What sort of performance incentives should be included? This session will answer these questions, discuss when a PSOW should be used and review how to create one. It will also address ways monitor and manage the vendor's performance throughout the contract.

Instructor:

Myron Finley, Executive Director, Epoch Consultants, Inc.

Myron earned his law degree from the University of California at Berkeley (Boalt Hall) in 1979. Before that, he worked in the tax department of Arthur Andersen & Co., an international CPA firm. He has managed his own law firm in New York City since 1988. His legal experience is extremely broad, covering most of the areas that affect a growing or troubled business.

His goal as a lawyer is to "Handle problems before they happen," primarily by educating his clients about the importance of handling their legal rudiments. He publishes his own monthly newsletter, delivers a variety of talks, and has developed a Protection Survey to identify the unknown sources of potential liability in any business.

Myron began his career as a management consultant while actively engaged in his law practice. After years of helping people to recover from legal problems, he came to the conclusion that all such difficulties ultimately stem from failures to learn and apply a workable management technology. He then developed and administered consulting and training programs for business owners and executives in New York City, and achieved outstanding results for the participating businesses. He was recruited as the Executive Director of Epoch in December of 1993.

Myron is a popular and gifted speaker. He delivers talks regularly on a wide variety of topics, including financial management, employee relations, organization, team building, customer service, stress management, justice and preventative law. He also oversees Epoch's personnel development and training programs and delivers Epoch's Executive Booster Program.

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Track: Management/Business Training

P8 - From Technician to Leader: Delegation     Monday Sep 24 9:00 AM - 12:00 PM     price: $175

Room 6

Not Technical

Delegation is one of the most difficult skills for a new manager. Delegating responsibilities and projects can take time and without clear communication, can lead to misunderstandings. Sometimes it seems easier to do a task yourself. But delegating does more than just balance the workload - it demonstrates trust, encourages development and strengthens teams. In this class you will learn some of the tools and techniques for successful delegation.

Instructor:

Rocky La Grone, CEO & Founder, The Training Group

As the founder of The Training Group, Rocky started his entrepreneurial adventure with his first "Mow your Lawn?" ad in 5th grade and continued with various other jobs and ventures supporting himself from then through college. In '85 Rocky made business developments his life's passion and profession. Rocky has personal sales experience in life insurance, real estate, cars, boats, businesses, vacuum cleaners, professional services, landscape services, corporate training, business consulting, CRM Solutions, Pre/Post Hiring Testing Tools, and now specializing in Business Development Services. Rocky is also a recognized national speaker and published columnist.

Today The Training Group has five areas of focus: Leadership, Sales, Customer Service, and Sales Specific Hiring Systems. Rocky's humor, and down to earth style, with real world applications of pragmatic theory, makes him one of the nations most sought after trainers and speakers. Part redneck, part business expert add to his ability to relate to each individual. His street smarts and his approachability assist him in transferring skill sets that make a difference to the workplace and to the bottom line. From hiring to firing and strategy to implementation, Rocky's success is based on lessons from failure, experience and success, not theoretical lip service and jargon from the ivory tower.

Rocky has successfully worked with 1,000's of different companies, organizations, and more professionals... (some not so professional). From industrial to retail, radio to financial, from billion dollar firms to small one-person companies, his approach is based on understanding the individual and effectively transferring the information necessary to enhance and build skill sets while supporting change of unproductive habits. Applying 20+ years of business experience, people, education, failure, and success he maintains an uncanny ability to implement psychological, behavioral, executionary, and communication insight to grow companies through people.

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P9 - From Technician to Leader: Writing     Monday Sep 24 1:00 PM - 4:00 PM     price: $175

Room 6

Not Technical

This intense course will provide some of the most important tips and tools for effective written communication. Learn to organize your content, create a reader-friendly document, choose the proper content development pattern, and create documents, emails and memos that convey your meaning.

Instructor:

Carl Filbrich, Consultant, Glenville Communications

Carl Filbrich has operated a successful training and consulting business for the past 18 years. More than 7,000 public and private sector employees have attended his workshops.

Carl has developed customized training programs for several New York State agencies. He recently prepared a series of ten workshops on management issues for the Higher Education Services Corporation. He has developed customized writing programs for the NYS Banking Department, the Department of Environmental Conservation, and the Office of the State Comptroller. He has conducted several distance learning programs, and he served as the subject matter expert for an e-learning program on preparing for civil service tests.

Before starting his own business, Carl word as a writer for General Electric. He also taught writing at Duke University and Kenyon College.

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P10 - From Technician to Leader - Resolving Conflicts     Tuesday Sep 25 9:00 AM - 12:00 PM     price: $175

Room 6

Not Technical

Work place conflicts are inevitable as diverse team members bring their individual personalities, styles and habits to work. Managing these differences quickly and effectively can mean the difference between a minor bump-in-the-road and loss of productivity that can impact the entire organization. This class will provide the tools to recognize conflicts and deal with them quickly and effectively.

Instructor:

Rocky La Grone, CEO & Founder, The Training Group

As the founder of The Training Group, Rocky started his entrepreneurial adventure with his first "Mow your Lawn?" ad in 5th grade and continued with various other jobs and ventures supporting himself from then through college. In '85 Rocky made business developments his life's passion and profession. Rocky has personal sales experience in life insurance, real estate, cars, boats, businesses, vacuum cleaners, professional services, landscape services, corporate training, business consulting, CRM Solutions, Pre/Post Hiring Testing Tools, and now specializing in Business Development Services. Rocky is also a recognized national speaker and published columnist.

Today The Training Group has five areas of focus: Leadership, Sales, Customer Service, and Sales Specific Hiring Systems. Rocky's humor, and down to earth style, with real world applications of pragmatic theory, makes him one of the nations most sought after trainers and speakers. Part redneck, part business expert add to his ability to relate to each individual. His street smarts and his approachability assist him in transferring skill sets that make a difference to the workplace and to the bottom line. From hiring to firing and strategy to implementation, Rocky's success is based on lessons from failure, experience and success, not theoretical lip service and jargon from the ivory tower.

Rocky has successfully worked with 1,000's of different companies, organizations, and more professionals... (some not so professional). From industrial to retail, radio to financial, from billion dollar firms to small one-person companies, his approach is based on understanding the individual and effectively transferring the information necessary to enhance and build skill sets while supporting change of unproductive habits. Applying 20+ years of business experience, people, education, failure, and success he maintains an uncanny ability to implement psychological, behavioral, executionary, and communication insight to grow companies through people.

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P13 - Increasing Productivity and Job Performance     Tuesday Sep 25 9:00 AM - 4:00 PM     price: $325

Room 7

Not Technical

Today's changing government workplace demands much of its leaders at all levels. The sheer pace of change makes issues like collaboration, project and program management, and training all the more challenging. There are leadership skills within each of these areas that can increase your worth in your organization and help your career.

This full day class will help you to hone these leadership skills. This highly interactive course will improve your ability to handle work, foster better collaboration and get more support for your ideas and projects. You will learn in-depth and practical tools for success. This class features a fresh approach that has proven inspirational and effective for countless state and local government professionals.

Instructor:

Klaus Hilgers, President, Epoch Consultants, Inc.

Founder & President of Epoch Consultants, Inc., Klaus is an internationally known consultant, speaker, author and trainer.

As a speaker, Klaus is best known for his wit, his ability to simplify and his skill in eliciting involvement from his audience. He has designed and delivered programs to many clients including Taylor Guitar, A.C. Neilson, Anadigics, Budget Rent-A-Car, Dupont, the Prudential Insurance Company, RCA Service Company, Tennis Corporation of America, Tower Realty Trust, United Parcel Service, the U.S. Navy and the states of Florida, Texas, Arkansas and California.

Klaus has been published in many magazines for various industries. In 2000 he was featured in five cable television shows covering numerous management topics. Organizations that have benefited from his expertise include: The American Society for Training & Development, The American Formalwear Association, The Data Processing Managers Association, Government Technology Conference, Club Industry, Harvard University and many others.

Klaus is currently President of the Professional Consultants Association, as well as Founder and President of the Hollywood Speaker's Bureau. He has published numerous books and articles on management, sales and related topics.

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P14 - Defining Business Requirements     Tuesday Sep 25 9:00 AM - 4:00 PM     price: $325

Room 2

Not Technical

Why do business requirements seem to surface in the middle of a project? It seems the only constant when analyzing and managing business requirements is that things keep changing. In this class, you will learn to more effectively gather and document requirements. It will cover industry best practices to help you structure and simplify requirements gathering, and link business and technology.

Instructor:

Miranda Herrington, Executive Consultant, CGI

Mandy Herrington is an Executive Consultant with CGI. She has 20 years of experience in the IT industry, over 13 of those years specifically working with New York State Agencies.

Mandy's experience spans the full application development lifecycle, from determining the initial requirements, through design, development, testing, implementation, training and maintenance support. On all of her projects, Mandy has worked closely with the end users and technical personnel, often serving as communication liaison between the two.

As a Project Manager and Team Lead, Mandy is experienced with leading requirements meetings, JAD Sessions, prototype reviews, and user acceptance follow-up. She has also prepared and conducted training classes and executive briefings. She routinely prepares user and technical documentation. Her real-life delivery experience within a variety of NYS agencies has provided her with a significant depth of understanding of the challenges and potential solutions that exist when attempting to introduce change to an established organization.

In addition to her on-going project responsibilities, Mandy also has the role of a quality assurance lead and internal auditor within her local office. She served as the Quality System Coordinator for the Albany branch of CGI, successfully leading that office through its initial ISO-9001 registration process.

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P11 - From Technician to Leader: Clearly Speaking     Tuesday Sep 25 1:00 PM - 4:00 PM     price: $175

Room 6

Not Technical

Communications skills can be some of the most challenging for a manager at any level to master. In this course, you will learn one of the most important skills of communicating - active listening. You will also learn how nonverbal behaviors affect how your message is received and how to develop clear, concise messages.

Instructor:

Rocky La Grone, CEO & Founder, The Training Group

As the founder of The Training Group, Rocky started his entrepreneurial adventure with his first "Mow your Lawn?" ad in 5th grade and continued with various other jobs and ventures supporting himself from then through college. In '85 Rocky made business developments his life's passion and profession. Rocky has personal sales experience in life insurance, real estate, cars, boats, businesses, vacuum cleaners, professional services, landscape services, corporate training, business consulting, CRM Solutions, Pre/Post Hiring Testing Tools, and now specializing in Business Development Services. Rocky is also a recognized national speaker and published columnist.

Today The Training Group has five areas of focus: Leadership, Sales, Customer Service, and Sales Specific Hiring Systems. Rocky's humor, and down to earth style, with real world applications of pragmatic theory, makes him one of the nations most sought after trainers and speakers. Part redneck, part business expert add to his ability to relate to each individual. His street smarts and his approachability assist him in transferring skill sets that make a difference to the workplace and to the bottom line. From hiring to firing and strategy to implementation, Rocky's success is based on lessons from failure, experience and success, not theoretical lip service and jargon from the ivory tower.

Rocky has successfully worked with 1,000's of different companies, organizations, and more professionals... (some not so professional). From industrial to retail, radio to financial, from billion dollar firms to small one-person companies, his approach is based on understanding the individual and effectively transferring the information necessary to enhance and build skill sets while supporting change of unproductive habits. Applying 20+ years of business experience, people, education, failure, and success he maintains an uncanny ability to implement psychological, behavioral, executionary, and communication insight to grow companies through people.

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P12 - Team Development     Wednesday Sep 26 10:15 AM - 5:00 PM     price: $325

Room 7

Not Technical

How do you take a group of individuals and build a team that will work together to achieve a common goal? What are the common stages of team development and how can you effectively lead your group through them. Learn the answers to these questions and gain practical tips for creating a highly functioning team.

Instructor:

Rocky La Grone, CEO & Founder, The Training Group

As the founder of The Training Group, Rocky started his entrepreneurial adventure with his first "Mow your Lawn?" ad in 5th grade and continued with various other jobs and ventures supporting himself from then through college. In '85 Rocky made business developments his life's passion and profession. Rocky has personal sales experience in life insurance, real estate, cars, boats, businesses, vacuum cleaners, professional services, landscape services, corporate training, business consulting, CRM Solutions, Pre/Post Hiring Testing Tools, and now specializing in Business Development Services. Rocky is also a recognized national speaker and published columnist.

Today The Training Group has five areas of focus: Leadership, Sales, Customer Service, and Sales Specific Hiring Systems. Rocky's humor, and down to earth style, with real world applications of pragmatic theory, makes him one of the nations most sought after trainers and speakers. Part redneck, part business expert add to his ability to relate to each individual. His street smarts and his approachability assist him in transferring skill sets that make a difference to the workplace and to the bottom line. From hiring to firing and strategy to implementation, Rocky's success is based on lessons from failure, experience and success, not theoretical lip service and jargon from the ivory tower.

Rocky has successfully worked with 1,000's of different companies, organizations, and more professionals... (some not so professional). From industrial to retail, radio to financial, from billion dollar firms to small one-person companies, his approach is based on understanding the individual and effectively transferring the information necessary to enhance and build skill sets while supporting change of unproductive habits. Applying 20+ years of business experience, people, education, failure, and success he maintains an uncanny ability to implement psychological, behavioral, executionary, and communication insight to grow companies through people.

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P15 - Acceptance Testing for Users     Wednesday Sep 26 10:15 AM - 5:00 PM     price: $355

Room 6

Not Technical

Business professionals are often asked to conduct acceptance testing, yet rarely have the training to do so. This course is dedicated to business professionals with acceptance testing responsibilities. Learn to understand requirements documents, create traceability from requirements to test results, create acceptance criteria, develop and run tests, and decide whether a system should be accepted.

Instructor:

Kathleen Costello, Principal, KC Consulting - presented through the Software Quality Institute, the University of Texas at Austin

Kathleen M. Costello is a certified Project Management Professional (PMP) and a certified Software Project Manager (SWPM). She has spent her career developing extensive knowledge of software management, as evidenced by her on-going work at The University of Texas' Center for Lifelong Engineering Education as a mentor and instructor. Kathleen works in Austin, Texas as a researcher for Strategic Partnerships, Inc. and has her own consulting business, KC~Consulting.

Kathleen graduated from the University of South Florida and received training from The University of Texas' Software Project Management Certificate Program. She has served a myriad of state agencies with responsibility for information systems development, including the Texas Health and Human Services Commission, the Texas Department of Child Protective Services, the Texas Department of Criminal Justice, the Texas Education Agency, the Texas Lottery Commission, the Texas Comptroller of Public Accounts and the Office of the Attorney General. She has worked for private vendors and state agencies in managing important information systems projects for the State of Texas.

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P16 - Getting What You Want from the Web - Creating Effective Content     Thursday Sep 27 10:15 AM - 5:00 PM     price: $325

Room 4

Not Technical

The ancient art of rhetoric and persuasion has been handed down since Aristotle's time. In this class, you will learn to apply the age-old art to the Web. Learn to create content that begins with your agency's objectives, and use various approaches to information presentation to drive the results you want.

Instructor:

Kathleen A. Straub, Ph.D.,
CUA, is Chief Scientist at Human Factors International, Inc.

Kathleen A. Straub, Ph.D., CUA, is Chief Scientist at Human Factors International, Inc. She has seven years of experience in the design and evaluation of Web and multi-media interfaces within her total of 12 years in research design and scientific training. She has hands-on experience with both commercial and government clients, and is well-versed in user task analysis, information architecture, site standards, detailed interface design and iterative usability testing.

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Track: Technical Training

P17 - System Testing     Monday Sep 24 9:00 AM - 4:00 PM     price: $355

Room 1

Slightly Technical

In this course, you will learn some of the important ideas and concepts for system testing. You will learn to develop system test plans, create test scripts; conduct unit, integration, and full system testing; and some key considerations for data sets and data In this course, you will learn some of the important ideas and concepts for system testing.

Instructor:

Marty Swafford, Senior Product Manager, IBM

Marty Swafford is a Product Manager for Rational Education.  He has 20 years of experience in IT, testing, and quality management.  Past certifications held are Software Quality Engineer and Quality Auditor by the American Society for Quality and RAB Certified ISO assessor. Currently is IBM Certified Solution Designer for Rational Manual, Functional, and Performance Tester products.

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P18 - ITIL Foundations     Tuesday Sep 25 9:00 AM - 4:00 PM     price: $325

Room 3

Not Technical

By taking advantage of the ITSM/ITIL concepts and best practices, organizations can improve their performance and better satisfy business requirements. This class introduces the concepts of IT Service Management (ITSM) and Reference Model and is based on the industry standard IT Infrastructure Library (ITIL) model.

Areas addressed by ITSM/ITIL include: service desk, incident management, problem management, change management, configuration management, service level management, availability management, security, capacity management, IT service continuity management, financial management and release management.

Instructor:

Brad Utterback, Education Consultant, Hewlett Packard Company

Instructor for Hewlett-Packard out of Downers Grove, IL office. 2000-present

Certifications:

Novell Certified Netware Instructor
Microsoft Certified Instructor
Master CNE
Certified NNM.
ITIL Foundation Certified
ITIL IPSR Certified
ITIL IPRC Certified
ITIL Manager's Certificate

Teaching experience:

College Physics and Math, Novell classes UNIX, OVO, NNM
ITIL Foundation 2005 - Present
ITIL IPSR 2006 - Present
ITIL IPRC Feb 2007-present
2nd instructor for Service Delivery and Service Support classes- 6 months
Presenter at OpenView Forum.

Other experiences:

Participating in ITIL quick assessments.
Network Administration
UNIX Support
Contributor to courseware
Evaluation of various LINUX Admin books for publication. (Prentice Hall)

Degrees:

Bachelor of Physics/Math minor
Master of Divinty

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Track: Security

P19 - Security In Depth - Implementing PCI Security Standards to Protect Sensitive Data     Wednesday Sep 26 10:15 AM - 1:15 PM     price: $175

Room 4

Slightly Technical

Even as governments are stepping up the pace of implementing online services and payment, schemes for infiltrating systems and stealing data are becoming more sophisticated. In this class, you will learn how to protect credit card and other sensitive data using one of the most comprehensive data standards yet, the PCI Security Standards Council Data Security Standard. This standard was developed by some of the largest credit card companies in the world, including Visa, American Express and MasterCard Worldwide. It is a comprehensive set of requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. Learn the important components of this standard and how to apply it to your environment.

Instructor:

Ira Victor, GIAC G17799 GPCI GSEC, Director, Compliance Practice, Data Clone Labs, Inc.

Ira Victor is a Managing Partner with Data Clone Labs, Inc. Ira Victor is a pioneer in software that secured financial transactions between businesses, and is co-developer of a patent-protected email security system. Ira Victor was the Chief Compliance Officer for Silicon-Valley based ServOn, a security-focused data center. He led that team that developed eCommerce/Internet solutions for Macy's, Tandem Computer, 24 Hour Fitness, Waterford Crystal, UPN Television, in the 1990s.

Ira Victor makes frequent media appearances, and is a sought-after expert on privacy and security. He has been the lead Information Security Trainer for the Government Technology Conferences held in select State Capitols, and is a Board Member of Sierra-Nevada InfraGard, an FBI-sponsored cyber-security organization. He is a founder and co-chairman of the Silicon Valley based SDForum Internet Security Special Interest Group. Ira holds an Honors undergraduate degree from TempleUniversity in Philadelphia, and information security training and certifications from The SANS Institute.

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P20 - Security In Depth: Vulnerability Assessment     Wednesday Sep 26 2:00 PM - 5:00 PM     price: $175

Room 4

Technical

Learn to assess your system and to build countermeasures and defenses. The course will introduce the essential elements for risk assessment, vulnerability assessment and audits, and compliance management.

Instructor:

Ira Victor GIAC G17799 GPCI GSEC, Director, Compliance Practice, Data Clone Labs, Inc.

Ira Victor is a Managing Partner with Data Clone Labs, Inc. Ira Victor is a pioneer in software that secured financial transactions between businesses, and is co-developer of a patent-protected email security system. Ira Victor was the Chief Compliance Officer for Silicon-Valley based ServOn, a security-focused data center. He led that team that developed eCommerce/Internet solutions for Macy's, Tandem Computer, 24 Hour Fitness, Waterford Crystal, UPN Television, in the 1990s.

Ira Victor makes frequent media appearances, and is a sought-after expert on privacy and security. He has been the lead Information Security Trainer for the Government Technology Conferences held in select State Capitols, and is a Board Member of Sierra-Nevada InfraGard, an FBI-sponsored cyber-security organization. He is a founder and co-chairman of the Silicon Valley based SDForum Internet Security Special Interest Group. Ira holds an Honors undergraduate degree from TempleUniversity in Philadelphia, and information security training and certifications from The SANS Institute.

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P21 - Security Update - Strategies for Delivering on the Promise     Thursday Sep 27 10:15 AM - 1:15 PM     price: $175

Room 7

Not Technical

A complete security strategy also means having the organizational preparation needed to secure your organization's IT assets. In this session, you will learn about options that range from building an internal security shop to outsourcing. You will also learn the governance, policy and plans that need to be in place no matter what option you choose.

Instructors:

Peter Beardmore, Marketing Director, RSA Security Division, EMC

Peter Berkal, Director, Public Sector, EMC

John McDonald, Security Consultant, RSA Security Division, EMC


Peter Beardmore

Peter has over a decade of experience in data networking and security. He began his career as a Signal Corps officer in the US Army. He later held senior product marketing positions at Cabletron Systems, Enterasys Networks, and Colubris Networks. Before joining RSA, he spent several years running a small internet firm focused on affordable marketing solutions for small and mid-sized businesses. Peter is a former president of the Wireless Lan Association and a founding member representative to the WiFi Alliance. He currently represents RSA at the Information Technology Association of America and the SecurID Alliance.

Peter Berkal

Mr. Berkel serves as EMC's Global Solutions Leader for the Public Sector / Government areas. Peter has over 25 years of extensive marketing and business development experience that spans hardware, software and services organizations within the IT Industry. Prior to EMC, Peter was Vice President for Sales and Marketing at CVSI, a global services company that specialized in the government marketplace. Peter's other experiences include Bull Information Systems and Wang Laboratories, where he focused on developing solutions, particularly in the government areas in U.S., Asia and Europe. In addition, Peter has worked as an Industry Consultant with TFS and has managed his own consulting company. Peter holds a Bachelor's degree from St. John's University in New York, a Master's degree from the University of Connecticut, and has completed advanced management programs at Harvard and the Wharton School.

Peter and his family reside in Sudbury, Massachusetts where he is active in local government, has been an elected public official and serves as President of a regional non-profit charity.

John McDonald

John has over 25 years experience in the security industry, which includes assessment, planning and implementation across a wide range of areas. John has been with EMC for 5 years and has been focused on security evaluations and planning to help customers develop comprehensive information security plans. Before joining EMC, John worked with several consulting companies performing security audits and security infrastructure design for numerous customers, including several Fortune 500 organizations. Mr. McDonald is also a CISSP.

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P22 - Security Update - NOCS and SOCS     Thursday Sep 27 2:00 PM - 5:00 PM     price: $175

Room 7

Slightly Technical

This class will review some of the important concepts and tools for managing the infrastructure, including the network operations center, and a security operations center. You will learn some of the latest developments in security technologies and how these can be applied in securing your infrastructure.

Instructor:

Michael Smith, Lead Technical Architect, Symantec

Michael Smith, PMP, CISSP has over 8 years of experience building and operating SOC environments. In his current role with Symantec he is responsible for the delivery of Operational Services throughout the Americas.

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Track: CLE Courses

P23 - Identity Theft     Tuesday Sep 25 9:00 AM - 12:15 PM     price: $175

Room 1

Not Technical (Legal)

3 CLE's

Government systems can be attractive targets for 21st Century pirates. Learn what state and local jurisdictions can and must do to protect themselves and secure the privacy of citizens against increasingly innovative attacks. You'll get a solid foundation in some common identity theft scams, practical risk management techniques, the government's responsibility to protect personal data as well as practical guidance on how to do this.

Instructor:

Marshall Cox, Senior Investigator, Identity Crimes Unit, NYS Department of Motor Vehicles

Mr. Cox graduated from Southern Vermont College with a Bachelor Degree in Criminal Justice and a Minor in Corporate Security in 1999. He then started his career in law enforcement with the Bennington County Sheriff's Department in Bennington, VT as a Patrol Deputy. After 2 years there, he became an Investigator with the New York State Department of Motor Vehicles Division of Field Investigation and was assigned to the License and Registration Crimes Unit for 2 years, where he investigated Identity Theft related crimes in relation to DMV issued documents and crimes associated with those documents.

Mr. Cox was then Transferred to the Auto Theft Unit where I spent close to 3 years, and then was assigned to our Frauds Unit where he conducted investigations relating to counterfeit identification documents. After 1 year with the Frauds Unit, he was promoted to the rank of Senior Investigator, assigned to supervise the License and Registration Crimes Unit where he first started his career with DMV. During the course of his career I have made over 100 arrests, many of which directly relate to one person trying to take over another's identity involving DMV issued documents, and subsequent crimes thereof.

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P24 - E-Discovery     Tuesday Sep 25 1:00 PM - 4:15 PM     price: $175

Room 1

Not Technical (Legal)

3 CLE's

Electronic discovery is becoming a huge challenge for all jurisdictions. It requires the legal team to understand technical issues that are often baffling and confusing, and the technical team to respond to legal requests without always understanding the nuances. The time and cost of identifying, sorting, retrieving and delivering the required data can be staggering. This class will cover some of the important issues and considerations for electronic discovery, will decode some of the tech-talk around ediscovery response and help a non-technical person understand the key terminology and issues. It will also include a discussion of how to preserve privilege throughout the ediscovery process.

Instructor:

Ira Victor GIAC G17799 GPCI GSEC, Director, Compliance Practice, Data Clone Labs, Inc.

Ira Victor is a Managing Partner with Data Clone Labs, Inc. Ira Victor is a pioneer in software that secured financial transactions between businesses, and is co-developer of a patent-protected email security system. Ira Victor was the Chief Compliance Officer for Silicon-Valley based ServOn, a security-focused data center. He led that team that developed eCommerce/Internet solutions for Macy's, Tandem Computer, 24 Hour Fitness, Waterford Crystal, UPN Television, in the 1990s.

Ira Victor makes frequent media appearances, and is a sought-after expert on privacy and security. He has been the lead Information Security Trainer for the Government Technology Conferences held in select State Capitols, and is a Board Member of Sierra-Nevada InfraGard, an FBI-sponsored cyber-security organization. He is a founder and co-chairman of the Silicon Valley based SDForum Internet Security Special Interest Group. Ira holds an Honors undergraduate degree from Temple University in Philadelphia, and information security training and certifications from The SANS Institute.

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P25 - Balancing Sharing and Protection of Government Data     Thursday Sep 27 9:00 AM - 12:15 PM     price: $175

Room 6

Not Technical (Legal)

3 CLE's

There is a continuing debate -- and often controversy -- concerning the need to guarantee public safety and security and the reluctance of government agencies to share information. What type of controls regarding information sharing should exist in law and practice? Do freedom of information laws provide too much or too little access? Do turf battles among government agencies create roadblocks that preclude effective public service? This class will address these questions and provide guidance as to how we might reach the right balance.

Instructor:

Robert J. Freeman, Executive Director, New York State Committee on Open Government

Bob Freeman has worked for the Committee since its creation in 1974 and was appointed executive director in 1976. He received his law degree from New York University and a BS in Foreign Service from Georgetown University in Washington, DC.

Mr. Freeman has addressed numerous government related organizations, bar associations, media groups and has lectured at various colleges and universities. He has also spoken on open government laws and concepts throughout the United States, as well as Canada, the far east, Latin America and eastern Europe.

He is currently serving as adjunct professor at the Albany Law School and teaches the only course in an American law school on public access to government information.

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Track: QA Stuff