Agenda
Agenda
Wednesday, February 17
8:00 am Registration and Morning Refreshments
Ballroom A
9:00 am Opening Remarks
Ballrooms B & C
9:15 am Opening Keynote
Ballrooms B & C
Off Balance on Purpose
Dan Thurmon, Author and Peak Performance Coach
Life is an off balance proposition. Achieving balance - a perfect symmetry - is an unrealistic objective. You will never get there! Life is in constant motion, and priorities and resources change all the time. That's why we need to embrace and initiate off balance moments in order to successfully engage life in all its aspects. In this dynamic keynote address, Dan Thurmon uses highly visual and creative means to demonstrate that "off balance" is how we learn, grow, excel and fully experience what is happening around us. It's tough out there right now. The question is: Are you thrown off balance in response to your world or are you off balance on purpose?
10:15 am Morning Break
Ballroom A
10:45 am Concurrent Sessions
Where's Your Focus - How to Market Solutions to Business
Meeting Room 6B
Convincing others of the value of IT, and the role technology can play in helping your organization better accomplish its mission is critical. To accomplish this, the value of IT projects must be communicated in terms that are meaningful to business leaders and these leaders must be engaged. Tying it all together requires a broad analysis of business objectives, costs, resources and timelines. This session discusses successful strategies to communicate the business value of technology and transform your IT organization into a valued business partner.
Carolyn Lawson, Director, eServices Office, Otech, Office of the Chief Information Officer, State of California
Reaching Citizens through 2.0
Meeting Room 6A
Web 2.0 promises to bring citizens and government together in new ways, but it also requires government to re-think how business is conducted. Where does technology have the greatest impact? How are organizations using the tools of Web 2.0 to deliver services and engage citizens? In this session you will hear about the opportunities - and risks - of reaching citizens through Web 2.0.
Mark Cleverley, Director, Strategy, IBM Global Government
Vijay George, Chief Information Officer, Lower Colorado River Authority, State of Texas
Jerry White, Manager of Communications, Lower Colorado River Authority, State of Texas
Texas Department of Information Resources DBITS Update
Meeting Room 5A
The Department of Information Resources (DIR) created Deliverables-Based IT Services Contracts (DBITS) to provide a purchasing vehicle that satisfies statewide procurement requirements and improves the efficiency of the procurement process by shortening the time required to procure deliverables-based technology services in categories such as application maintenance and support;, business intelligence and data warehouse; enterprise resource planning; project management; and application development. This session will provide an overview of DBITS and explain how to use the contract by your organization.
Dan Contreras, Assistant Director, Contracting & Procurement Services Division, Department of Information Resources, State of Texas
Ralph Wright, Strategic Contract Manager, Contracting & Procurement Services Division, Department of Information Resources, State of Texas
Texas ERP Project Update
Meeting Room 5B
The state of Texas is undertaking one of the most ambitious ERP projects to date - to modernize the state's ERP system. This modernization effort will eventually impact almost every aspect of the state's financial and human resource management, and will provide decision makers a single source of financial and human resource information. This session will provide an overview of the implementation plan, and will review the progress to date.
Victor Gonzalez, Director of Innovation and Chief Technology Officer, Comptroller of Public Accounts, State of Texas
12:00 noon Lunch - Ballrooms A, B & C
12:30 Keynote
Ballrooms B & C
Life After - What Do We Do Now?
Cathilea Robinett, Executive Vice President, Center for Digital Government/e.Republic, Inc.
You have cut budgets, staff, services and some of your most strategic programs and projects. You have even lowered your expectations about what comes next, if you have allowed yourself to think about it all. There is a growing consensus that the darkest hours may be behind us. Perhaps the most important question before us now is, “How do we survive the recovery?” If this has been a different kind of recession, it calls for a different kind of recovery. Urban theorist Richard Florida, echoed by the likes of Bill Clinton and Steve Ballmer, talks about a fundamental "reset." What does life look like after the recession, the realignments, the retirements and/or the reset . . . For public sector IT? For our organizations? For the communities we serve? For ourselves? There are encouraging signs, to be sure. As a matter of survival, innovation is taking root in some of the hardest hit public agencies with encouraging results. This keynote will explore what life may be like after the dark clouds burn off and, in the words of the songwriter, “the world survives into another day.”
1:30 pm Concurrent Sessions
Are You Ready to Star on YouTube? Policies to Support New Service Models
Meeting Room 6A
Jurisdictions are investigating new service models, such as cloud computing and SaaS, and social networking tools like Twitter and Facebook. However, government policies are often the biggest obstacles in implementing these new models and tools. These tools may offer great potential for cost savings and improved government services, constituent relations and citizen interaction; but they also open the door to legal issues and management challenges. This session will be a frank discussion on how government policies need to adapt to the world we live in.
Carolyn Lawson, Director, eServices Office, Otech, Office of the Chief Information Officer, State of California
Doing the Right Things - Dashboards and Performance Measurement
Meeting Room 5A
Private industry has long used business intelligence and performance indicators to ensure they are doing the right things to increase efficiency and improve productivity. Government organizations are increasingly using dashboards and other performance measurement tools to help improve operations. This session will cover some of the tools and methods that can be used successfully in the government sector to track, measure and manage key processes and performance.
Richard Knaster, Project & Portfolio Management, IBM
Enterprise Architecture
Meeting Room 5B
Enterprise Architecture (EA) has a simple goal: to operate better, faster and cheaper by using a consistent architecture throughout the enterprise. The idea behind EA is to manage and align business processes with software components, systems, networks, operations and projects. This session outlines what EA is - and is not - and looks at some successful approaches and lessons learned.
Craig A. Bryant, Sr. Regional Manager, Business Class Engineering, Time Warner Cable Business Class
Rick Goldgar, Deputy Chief Information Officer, Texas Education Agency, State of Texas
Brian Holtz, Enterprise Account Executive, Texas Region, Time Warner Cable Business Class
Texas's Top Digital Cities
Meeting Room 6B
Come hear from first place winner, Corpus Christi, on some of the innovative projects and service improvements that helped the city move from an 8th place ranking in the 2008 Center for Digital Government Digital Cities Survey, to the top ranking in 2009.
Michael Armstrong, Chief Information Officer, City of Corpus Christie, Texas
2:45 pm Afternoon Break and Refreshments
3:15 pm Concurrent Sessions
Working Anywhere: Telework in Government
Meeting Room 6B
As the traditional workplace culture changes, the demand for anytime/anyplace work environments seems to be growing exponentially. Telework is cited as a solution for everything from disaster response to attracting a new generation of public servants to global warming. Yet in practice, jurisdictions have been slow to implement telework. This session will highlight some successful programs, the innovative technology used to implement telework, and provide tips and tricks for creating a successful telework program.
Vali Ali, Distinguished Technologist, Hewlett-Packard
Jim Wang, Chief Information Officer, AHCCCS, State of Arizona
New Service Models - To the Clouds and Beyond
Meeting Room 6A
Software as a Service (SaaS) and cloud computing are being used more and more in the private sector as a cost-effective way of providing technology services. In government today, IT organizations are faced with what seem to be competing requirements: prepare for higher demand, cut costs and comply with enterprise- wide green initiatives. Is there a place in government for these new service models? What is the state of the technology? What are the risks? This session offers specific advice on these innovative service models, and examples of how they are being used by government.
Bethann Pepoli, Chief Technology Officer, State & Local Government Division, EMC
Modernization: Myths, Facts and Strategies
Meeting Room 5B
A Policy and Strategy Discussion
Legacy system modernization has been talked about for years. Organizations have laid out multi-year plans to recode or replace hundreds of thousands of lines of COBOL code, or replace mainframe computers with smaller application servers. Huge projects to completely gut mission-critical systems are often started, but seldom completed. Are there successful strategies to modernization? Is there an alternative to complete system replacement? This session offers ideas and real-world examples of modernization strategies, explores policy issues, and helps separate some of the myths from the facts.
Bowden Hight, Chief Information Officer, Texas Railroad Commission
Texas Online - A Study in Collaboration
Meeting Room 5A
Texas Online holds promise for providing tools and services to agencies across the entire state. Among other services, it will include an application marketplace, where state and local partners can contribute applications and services, and work together in a shared development environment. To be successful, the project must involve stakeholders from state agencies, and local government. In this session, you will hear an update on the project, and how the team is working with the various stakeholders
Chaz Crompton, Director of Marketing & Business Development, Department of Information Resources, State of Texas
Andy Ford, Director of Technology, TexasOnline
Janet Gilmore, Assistant Director of eGovernment Services, Department of Information Resources, State of Texas
Erin Hutchins, Director of Portal Operations, TexasOnline
Paul D. Patterson, Architecture and Standards Analyst, Department of Information Resources, State of Texas
Jennifer Savoy, Director of Marketing, TexasOnline
4:30 pm GTC Reception
Ballroom A
Thursday, February 18
8:00 am Registration and Morning Refreshments
Ballroom A
9:00 am Opening Remarks
Ballrooms B & C
9:15 am Keynote
Ballrooms B & C
ROWE: A New Workplace for a Networked World
Cali Ressler and Jody Thompson, Founders of CultureRx and creators of the Results-Only Work Environment (ROWE)
The 1950's work environment is colliding with the 21st Century. Everyone knows the workplace needs to change. Everywhere you look there's another article about generations colliding, retiring baby boomers, competing in global business markets, creating internal resiliency, adaptability and innovation engines, unified communications, going green, flexibility, and surviving change. The information is numbing.
Today it takes more creativity, more energy, and more effort to stay ahead of the curve, compete in the global marketplace and attract qualified employees.
Cali Ressler and Jody Thompson, the Founders of CultureRx and creators of the Results-Only Work Environment (ROWE), will show you how a ROWE is transforming organizations - public and private - to help them prepare for the future. Simple brilliance and common sense, along with passion and perseverance, can drive meaningful empowerment for employees and better results for all employers.
10:15 am Morning Break and Refreshments
10:45 am Concurrent Sessions
eDiscovery and Government Records - What You Need to Know
Meeting Room 5C
In today's electronic government, the questions of open records, ediscovery and records retention are more complex and confusing than ever. The tasks of determining which types of electronic records must be retained and for how long, how to best preserve these records, and how and when to make them available, are legally and technically complex. This session focuses on the legal, organizational and technical issues surrounding ediscovery, records retention and records management.
Stephen V.Z. Hall, Business Manager for Texas, Laserfiche
David Halpern, Assistant Attorney General, Office of the Attorney General, State of Texas
GIS Data Acquisition in Texas: Hitting the Easy Button
Meeting Room 5B
The State of Texas has put in place a new system for acquiring GIS data that is improving quality, reducing cost, and bringing a new level of collaboration between the state and local partners. The process has been well received, described by one user as hitting an easy button. In this session you will learn more about the history, the results, and how to get involved.
Dustin Lanier, Staff Director, Council on Competitive Government, State of Texas
Technology as a Tool for Innovation
Meeting Room 6B
In tight budget times, technology can be used to help an organization meet its mission. State and local government technology leaders can become advocates for innovation, helping agencies deliver services in new and creative ways. This discussion will provide ideas and examples of how innovation occurs, and the opportunities presented by tough times to fundamentally change how government operates.
Dustin Haisler, Assistant City Manager and Chief Information Officer, City of Manor, State of Texas
Protecting Privacy - Data Loss Prevention
Meeting Room 5A
The digital age has brought about a level of convenience and access to services that were never before imagined. It has also ushered in a whole new set of challenges in privacy and confidentiality. Whether it's through e-health records or online applications for services, governments are collecting and storing ever-increasing amounts of data. What are the critical steps to protecting this data, and ultimately, the privacy of citizens? This session discusses strategies and technologies critical to protecting confidential data.
Edward Mann, Senior Storage Architect, ViON Corporation
12:00 noon Lunch
2:00 pm Concurrent Sessions
Governance and Portfolio Management
Meeting Room 5B
With higher and higher levels of scrutiny being placed on IT projects, ad-hoc methods of project delivery will no longer work. IT departments are challenged to deliver solutions that are relevant, and to deliver those solutions on time and within budget. IT governance and portfolio management principles are the keys to success. This session will provide practical tips on how to implement an IT governance and portfolio management structure, and some pitfalls to avoid.
Ken Bucher, Information Technology Services, Texas Education Agency, State of Texas
Sharon Gaston, Information Technology Services, Texas Education Agency, State of Texas
Health IT: The Changes Ahead
Meeting Room 6B
The development of a robust health information technology infrastructure continues to be a key to improving the quality and cost of healthcare, and stimulus funding designated for health IT can help speed development. Strides that are made in solving the complex issues of health IT will surely benefit all government agencies in solving their own IT challenges. This session discusses current progress and what lies ahead.
Moderator: Chris Guerrero, Director, IT CEnter for Service Design and Architecture, Department of State Health Services, State of Texas
Nora Belcher, Executive Director, Texas e-Health Alliance
John C. Joe, MD, MPH, Assistant Professor, Family Medicine, Baylor College of Medicine
Ann Kitchen, President, Ann Kitchen Consulting Inc.
Shared Services - The New Model
Meeting Room 5A
Studies have shown that moving to a shared services model gives organizations the opportunity to shift budget from administrative activities to front-line, citizen-facing services, helping to drive significant cost efficiencies while at the same time improving government services. This session will define shared services, provide insights on current trends and focus on what are the challenges and opportunities public service leaders face when launching and leading a shared services enterprise.
Rick Goldgar, Deputy Chief Information Officer, Texas Education Agency, State of Texas
Edward Mann, Senior Storage Architect, ViON Corporation
Insider Threats and Outside Attacks
Meeting Room 5C
State and local governments have made great advances in creating a portfolio of tools and processes designed to protect citizen data and provide a technology environment that is increasingly secure from both internal and external threats. This session looks at the latest tools, technologies and approaches for identifying, preventing and overcoming a variety of security risks.
Brian Gayek, Senior Vice President of Product Management, CA Inc.
Stan Waddell, MS, EIT, CISSP, AVP IR Administration and Chief Information Officer, University of Texas, Southwestern Medical Center
3:15 pm Afternoon Break
3:30 pm Best of Texas Awards Ceremony
Ballrooms B & C
Please join us in applauding the winners of the annual Best of Texas Awards.
4:30 pm Best of Texas Awards Reception
Ballrooms B & C
Please join us for a special reception to congratulate the winners and celebrate their accomplishments.
