Agenda

Monday, February 14

7:30 am Registration and Morning Refreshments

Magnolia Room

8:30 am Welcome and Opening Remarks

Camellia/Gardenia Room

Andrew Armani, Deputy Secretary, State and Consumer Services Agency, State of California

Christy Quinlan, Acting Chief Information Officer, State of California

9:00 am Opening Keynote

Camellia/Gardenia Room

David Pogue, New York Times Personal-Technology Columnist, CBS News Tech Correspondent and Best-Selling Author

Disruptive Tech:
What’s New, What’s Coming, and How It Will Change Everything

As the New York Times’s tech reviewer, David Pogue has a front-row seat for observing the blazing-fast torrent of new inventions. Hundreds of gadgets and technologies come down the pike every year, and plenty get lots of press--but most of it’s junk.

But in this fast, funny presentation, Pogue will stick his neck out to predict which will actually cause major, disruptive changes. He’ll display, discuss, and even demonstrate the technological advances--in personal entertainment, cellular tech, Web 2.0, and more--that will have the most impact on society in the coming years.

10:00 am Morning Break and Refreshments

Magnolia Room

10:20 am General Session

Camellia/Gardenia Room

Wayne Bobby, Vice President, Public Sector Industry Solutions, Oracle U.S.A.

An Overview of Internal Operations at a Fortune 500 Company

California’s public servants have been struggling to do more with less for years. As the new leadership begins implementing new programs and ideas for dealing with the continuing revenue shortfalls, leaders are stretched. And the future holds more of the same – consolidations, budget cuts, efforts to eliminate redundancies and inefficiencies.  Oracle is now the largest software company in the world. What has the organization learned through its vast organizational exp! erience in consolidating and streamlining operations? How can this experience apply to California leaders? Wayne Bobby has walked in your shoes. With seventeen years in the federal government, ultimately holding the position of Director of Financial Management Services for the U.S. Department of State, he will provide you a unique understanding of the lessons you can learn from Oracle’s experiences of consolidation and reorganization.

11:20 am Concurrent Sessions

Understanding the Opportunities and Challenges of AB 2408

Tofanelli Room

The passage of AB 2408 ushered in a new era for IT governance in California, establishing deadlines for IT consolidation activities and defining the specific duties and responsibilities of agency and department Chief Information Officers. More importantly perhaps, AB 2408 enables CIOs to transition from a supporting role within state agencies to strategic partners in enabling the transformation of program and service delivery. In this session, a panel of public and private sector technology professionals will share practical lessons about their experiences making the transition from technology manager to business partner as well as the strategies necessary to reorient their organizations given the changing role of technology professionals within state government.

Moderator: Adrian Farley, Chief Technology Officer and Acting Director of Technology Services, Office of the Chief Information Officer, State of California

Moderator: Josh Nisbet, Director, State of California Public Sector, CGI

Liana Bailey-Crimmins, Chief Information Officer, Prison Health Care Services, State of California

Paul Benedetto, Director, Office of Systems Integration, Agency Chief Information Officer, Health & Human Services Agency, State of California

New Collaboration Models for the New Normal

Falor Room

With so many cities, towns, and counties struggling with shrinking resources and a higher demand for services, it is time to consider joining forces to improve government. The effort is not just to overcome fiscal challenges, but to deliver better and more efficient services to citizens. In this session, you will hear how the communities across the country have embraced a new collaboration models.

Moderator: Carolyn Lawson, Deputy Director, Technology Services and Governance Division, Office of Technology Services, State of California

Wayne Bobby, Vice President, Public Sector Industry Solutions, Oracle U.S.A.

Dan McClure, Senior Manager, Health & Public Service Strategy Practice, Accenture

Jen Pahlka, Executive Director and Founder, Code for America

Developing Emotional Intelligence for Career Success

Carr Room

Emotional Intelligence is not the latest New-Age, Feel-Good, Management-by-Hugs theory on motivating your staff. Rather, it is a core competency for leaders, and is critical to team building, motivating your staff, and getting the best performance from your people. In this session, you will hear how Rick Braziel, Sacramento City Police Chief, is developing emotional intelligence (EI) in his staff. You will learn about and find out how to apply EI for improved career success, and to help others to develop their own EI. You will also hear examples of how successful leaders interact, influence and achieve desired outcomes with high EI.

Rick Braziel, Chief, Sacramento Police Department, State of California

12:30 pm Lunch

Camellia/Gardenia Room

1:10 pm Lunch Keynote

Camellia/Gardenia Room

Russ Gould, Former Director of Finance and Former Secretary of Health and Human Services Agency

A Changing of The Guard in Difficult Times
 
While every new administration faces challenges, Governor Brown’s transition is happening in the midst of some of the toughest times for California: record budget deficits and continuing high unemployment, and increasing pressure on government employees to continue to deliver services while resources diminish. Russ Gould, a former State of California Director of Finance and HHS Agency Secretary will give his insight on the unique challenges facing the new administration and the changing role of the CIO. He will also talk about how the state’s technology and business community have reacted to the continuing fiscal crisis and what needs to be done in the future.

2:10 pm Afternoon Break

Magnolia Room

2:30 pm Concurrent Sessions

Innovation - Being Bold in Tough Times

Tofanelli Room

During the recession and sluggish recovery, one of the more popular quotes has been, "A crisis is a terrible thing to waste." While we may be getting a little tired of it, there is an underlying truth. Innovation, and innovative thinking, is more important now than ever before. At the same time, some studies show that for the first time in the roughly 60 year history of IT, the nation's standing as the global technology leader has declined.

A panel of experts will discuss why innovation, even in the face of tough economic conditions, must be a key part of our business models, and answer your questions about how to innovate in tough times. You will learn:

• How organizations deal with various types of innovation (Incremental, Strategic and Radical);
• The cultural impacts of innovation; and
• How innovation is encouraged/rewarded.

Moderator: Tom Jones, Deputy Director, Chief Information Officer, IT Services Division, Department of General Services, State of California

Wayne Bobby, Vice President, Public Sector Industry Solutions, Oracle U.S.A.

Dave Buchholz, Principal Engineer, Intel Corporation

Gary Christofferson, Senior System Engineering Manager, Cisco

Jan Gravesen, Executive Architect, IBM 

Malvina Nisman, IT Systemic Innovation Practice Manager, Intel Corporation

Love & Negotiations @ Work

Carr Room

Actually, this session topic is Negotiations only! Negotiation skills are critical for IT managers and CIOs. Nearly every work situation has opportunity for negotiation. The session will be fun and highly interactive, where you will "learn by doing" (aka no boring lectures). We will examine negotiation themes such as competition vs. cooperation, self-interest vs. group well-being, and one-time negotiations vs. on-going relationships and negotiations.

Cathy Cleek, Chief Information Officer, Franchise Tax Board, State of California

Mark Fellows, Senior Account Manager, California, Oracle

Richard Gillihan, Assistant Program Budget Manager - Employee Compensation, Pension Systems, and IT Operations and Consulting, Department of Finance, State of California

Josh Nisbet, Director, State of California Public Sector, CGI

Project Tools and Strategies to Keep Your Project on the Road to Success

Falor Room

With a new administration in place, the next several months are likely to bring continued change in priorities and strategies. If a project is to survive shifting organizational and resource priorities, organizations need to link their projects back to their business strategies and to train project sponsors. This session will help you understand how to do that.

This session will assist CIOs and senior managers in taking a more proactive role with business owners and executives, identifying and managing risks to a project's success, whether or not they fall within the historical realm of IT.

Additionally, the session will provide CIOs and senior managers with a framework that explains the challenges to project success, and metrics and processes to address these challenges.

Moderator: John Capoccia, PMP, Director, Project Management, AT&T

Chris Cruz, Deputy Director, Chief Information Officer, Department of Health Care Services, State of California

LaTrenda Easton, Manager, California Technology Agency, Office of the Chief Information Officer, State of California

Melody Hayes, Project Director, Office of Systems Integration, Child Welfare Services/Case Management System, State of California

Cheryl Hotaling, Director, State of California Public Sector, CGI

Gregory Kiefer, President and CEO, Kiefer Consulting

Kurtis Knapp, Project Director, Office of Systems Integration, Electronic Benefits Transfer System, State of California

3:45 pm Executive Reception

Magnolia Room

Network with your colleagues and discuss technology solutions with the event sponsors.

Tuesday, February 15

7:30 am Registration and Morning Refreshments

Magnolia Room

8:45 am Welcome and Opening Remarks

Camellia/Gardenia Room

Andrew Armani, Deputy Secretary, State and Consumer Services Agency, State of California

9:00 am Keynote

Camellia/Gardenia Room

Thriving in Turbulence: Beyond Survival Skills

John Scherer, Expert on Authentic Leadership and Author of "Work and the Human Spirit"

Every traumatic change that hits an organization can be seen as a ‘heart attack’, because it represents an attack on the heart and soul of its human system. There is actually such an attack happening right now: California’s state budget deficit, it’s impact on your organization, and it’s potential impact on all jobs, including yours.
How you turn this crisis into an opportunity to become smarter, more resilient, more flexible, more agile and therefore stronger, comes down to how each individual approaches this shock to the system.  The secret is to use this crisis to develop personal awareness and insights that enhance each person’s ability to survive and thrive.  As T. S. Elliot puts it: “Everyone gets the experience: some get the lesson”. As John puts it: “It is possible to turn breakdowns into breakthroughs”.  In this action packed session, you will be introduced to a real world, time tested approach for turning a crisis into a personal development experience with life altering potential.

10:00 am Morning Break

Magnolia Room

10:30 am General Session

Camellia/Gardenia Room

Extreme Government Makeover: Increasing Our Capacity to Do More Good

Ken Miller, Founder, Change and Innovation Agency

Government is under incredible pressure right now. The economic crisis has hit us with a double whammy: exponential increases in demand and dramatically reduced resources. These pressures are challenging public safety operations like never before. We simply don't have the capacity to do all the good we want to do in this world. How have we responded to these new pressures? By trotting out the old ideas. More blue ribbon panels, travel moratoriums and calls for accountability. We cut back on paper clips and cut out the training. We outsource, upgrade and right size. Meanwhile droves of new customers are stuck on our porch waiting to knock on our door and ask for help.

The house of government doesn't need another layer of paint or some new carpet, it needs an extreme makeover. And just like on the show, it needs it done fast!

11:30 am Concurrent Sessions

Are You Listening? Communicating with Executives

Falor Room

This session will cover how to effectively communicate with executives outside of IT. Hear directly from executives on:
• Understanding your audience, and their political and organizational position and goals ;
• How they view and respond to IT project requests ;
• How to strengthen your message;
• How to you earn respect and trust; and
• The worst impression you can make.

Come hear tips on how you can successfully convey your message to executives.

Moderator: Denise Blair, Chief Information Officer, Department of Mental Health, State of California

Art Dorfman, National Vice President of State and Local Government, SAP

Robin Madsen, Chief Financial Officer, State Teachers’ Retirement System, State of California

Jeffrey T. Uyeda, Administrative Services Division Chief, Department of Highway Patrol, State of California

Partnering for Success: Embracing the Value of Relationships

Carr Room

The Lone Ranger approach is a thing of the past; it's time to embrace the value of relationships. Competing priorities and resource constraints has made virtual teams and matrixed reporting a common practice. Managing the needs of your stakeholders and business partners adds another layer of complexity. So how do you get everyone "on the bus" to reach that common goal? Partnerships are an important part of how we do business and are key in ensuring individual and organizational success.

This session will explore the value of partnerships, including how to identify and take advantage of shared interests. Attendees will interact with a panel of experts who will share their success stories, experiences and lessons learned. You will learn about various tools, techniques, styles, and approaches used to build relationships, maintain a solid partnership and achieve win-win outcomes. This is a session you won't want to miss!

Moderator: Mark Fellows, Senior Account Manager, California, Oracle

Speranza Avram, Executive Director, California Health Information Partnership and Services Organization

Karen Johnson, Chief Deputy Director, Department of Health Care Services, State of California

George Passidakis, CalHIPSO Service Partner

Managing in a Shared Services Environment

Tofanelli Room

Managing in challenging budget times can be difficult. In these times, and with the signing of AB2408, we have seen renewed interest in sharing IT services across agencies. Shared and Cloud services present new opportunities for cutting IT costs. The big wins for organizations will come from understanding the impact on its people and the processes that will change the overall service delivery model for IT. Come learn from our panel of executives who have implemented shared services. Key takeaways will include: best practices for new services delivery models, understanding the new skills for IT professionals in a Cloud environment, the role of IT in a shared services model, and key opportunities for cost savings for your organizations. You will not want to miss this informative and timely session!

Moderator: Sergio Gutierrez, Agency Information Officer, Environmental Protection Agency, State of California

Sidney Morgan, Director, Distinguished Engineer, Data Center Consolidation, Cisco Systems

Bob Otterberg, Chief Technology Officer, State and Local Government, Hewlett-Packard

Gen. Harry Raduege, Director, Chairman, Deloitte Center for Cyber Innovation, Deloitte Consulting

Rick Trapp, Vice President, IT Transformation, CA Technologies

Gregg Wyant, IT Chief Technology Officer, General Manager, Strategy, Architecture and Innovation, Intel Corporation

12:30 pm Lunch

Camellia/Gardenia Room

1:15 pm Lunch Keynote

Camellia/Gardenia Room

Times are a Changing: Managing the Business of Government and Embracing Change

Carlos Dominguez, Senior Vice President, Office of the Chairman of the Board and CEO, Cisco Systems

Moore’s Law. We’ve all heard about it so many times, we can almost recite it by heart. Processors are shrinking, data storage is growing, the amount of data is mind-boggling. Yet, what does all of this mean to you? What does it mean to government and the business of government? In a time when the pace of innovation is astonishing and we all want to communicate fast and in real time, the use of video, social media, and web sharing is changing who gets heard by giving everyone a voice. 

Government leaders see perhaps as never before, that the future of work is change. Carlos will help you understand how you, as a public sector leader, can be adaptive, embrace change, experiment, learn, and leverage.

2:15 pm Afternoon Break

Magnolia Room

2:45 pm Concurrent Sessions

You Have a New Boss - Tips for Successful Transition

Tofanelli Room

The election is yesterday's news and the transition has been underway for months now. What do these changes in state leadership mean to the technology leader? What can you do to help your organization succeed in an environment of change and continued austerity? This session is full of practical tips on what you can do as an IT leader to: learn to work within the constant change; ensure essential projects are completed; "Let the Sunshine In" on your IT projects and priorities; and build a flexible, adaptable portfolio and technology architect strategy.

Courtney Harrison, Vice President, Leadership and Change Acceleration, Juniper Networks

Motivating Staff

Falor Room

The multi-generational workforce poses unique challenges to today's technology executives and senior managers. A lack of understanding regarding generational differences contributes to conflict, lowers productivity, and increases turnover. More seasoned staff can become frustrated by a seemingly aloof younger generation. Younger staff can become disenfranchised with entrenched hierarchal structures. Moreover, those who are expected to lead this diverse workforce can become frustrated with everyone. A key to thriving within this blended workforce is to raise your awareness about members of the other generations and understand how to raise the morale in your organization by keeping staff happy in tough economic times.

This session will provide you with some helpful input and takeaways from those in the public and private sector that are able to balance the multigenerational organization and get the most productivity out of their staff.

Moderator: Chris Cruz, Deputy Director, Chief Information Officer, Information Technology Division, Department of Health Care Services, State of California

Brenda Iniguez, Consultant

Tom Jones, Deputy Director, Chief Information Officer, IT Services Division, Department of General Services, State of California

Donald Michie, Senior Solutions Architect, Enterprise Consulting, NWN

Julie Quinn, California Government Lead Human Capital Director, Deloitte Consulting

Careful What You Wish For, Now You're the CIO: The CIO Survival Guide

Carr Room

With the current and pending retirement of so many CIOs, the State of California is seeing a large influx of new CIOs. In this session you will hear how to be a successful CIO, including:
• Becoming a strategic planner and thinker;
• Transitioning focus from "executing technology" to "enabling technology"; and
• How to enable and lead your team, and let go of your old job.

Moderator: Peter DeLisi, Professor, Santa Clara University, California

Mike Howland, Chief Information Officer and Chief Technology Officer, Employment Development Department, State of California

Andy Lewis, Chief Technology Officer, Western Region, EMC

Andrea Wallin-Rohman, Chief Information Officer, Department of Corrections and Rehabilitation, State of California

4:00 pm Reception

Camellia Room

Network with your colleagues and discuss technology solutions with the event sponsors

4:30 pm The CIO Academy Awards Program and Reception

Camellia Room

The Premier Awards Ceremony for California's Public CIOs