Event Sponsors
Agenda
Monday, February 22
7:30 am Registration and Morning Refreshments
8:30 am Welcome and Opening Remarks
Andrew Armani, Deputy Secretary, State and Consumer Services Agency, State of California
Teri Takai, Chief Information Officer, State of California
8:45 am Opening Keynote
The Art of Vision
Erik Wahl, Visionary, Artist and Inspirational Speaker
Unlearn the rules, break the boundaries, free the thought process, and rediscover your untapped potential. In this unique presentation, Erik Wahl, recognized artist and speaker, will inspire you to achieve greater levels of performance, and challenge organizations to discover untapped potential through creativity. By breaking apart the traditional rules, he challenges everyone to redefine commonly held assumptions and misconceptions about vision, goals, success, and creativity.
9:45 am Morning Break
10:00 am General Session
Creating Effective Executive Sponsors
Organizations thrive; in fact survive, by transforming viable ideas into fully operational services and products in a timely and cost effective manner - it is imperative that they learn to run projects successfully. The primary reason for the high rate of project failure is the chronic lack of effective business sponsorship. Far too many business executives are guided by a strongly held, but misplaced, belief that project management is a tactical process that can be relegated to IT professionals and their software. This would be true if teams were staffed with robots, if there were no hidden agendas, if scope did not creep, and if priorities stayed stable. Reality, however, is not that kind.
This session will feature a panel of industry leaders from public and private organizations who will discuss the roles, responsibilities, practices, and real life examples of successful project sponsors.
Moderator: Gopal Kapur, Founder and President, Center for Project Management
Catherine Camacho, Deputy Director, Center for Family Health, Department of Public Health, State of California
Breck Marshall, Partner, Accenture
Larry Singer, Vice President, State and Local Government, Education and Public Health, Hewlett-Packard
Ralph Shoemaker, Shoemaker Consulting, former Chief Information Officer, Franchise Tax Board, State of California
11:00 am Break and Refreshments
11:30 am Concurrent Sessions
Leading Transformational Change
Change surrounds us -- our work place changes, our climate changes, our economy changes. As technology professionals, we face changes it seems on an almost daily basis. But, for some reason -- this time around -- the change seems to be different. This time the change is becoming transformational. As a technology leader, you will need a fresh approach to supporting transformational change. In this session, you will hear from some leaders and supporters of transformational change. You will hear from them how technology can support these new changes, what you need to do to be a leader of transformational change, and what steps you can take to be a leader in your organization.
Moderator: Steve Kolodney, Consultant, CA OCIO and former State Chief Information Officer, Washington State
Leslie Gordon, Vice President, Office of the Chief Information Officer, IBM
Ramon J. Hirsig, Executive Director, Board of Equalization, State of California
Vishakha Radia, Director, Customer Business Transformation, Cisco
Transparency and Open Government: Our New World and Your New Role!
We are living and working in a new era of transparency, with leaders committed to an open and transparent government structure. We've recently seen Governor Schwarzenegger's www.reportingtransparency.ca.gov and President Obama's www.data.gov and www.recovery.gov websites launched. These websites signal a shift in how government does business. You have a key role in transparent government. Come discuss these changes, find out how to avoid potential pitfalls, and how to present the information citizens are demanding. This session will include a presentation and a roundtable discussion.
Moderator: Greg Kiefer, President and CEO, Kiefer Consulting
Cathy Cleek, Chief Information Officer, Franchise Tax Board, State of California
Josh Nisbet, Director of Public Sector Sales, California, CGI
Ron Trujillo, Editor, Sacramento Business Journal
Dan Walters, Journalist, Sacramento Bee
Rob Wilcox, Chief Deputy, Office of the Attorney General, State of California
CIO Playbook - Top Things You Need To Know
A new CIO is faced with a myriad of new responsibilities - working with the executive team, managing budgets, setting strategic directions, and the list goes on. Current and former CIOs can offer advice and insight to the new CIO. In this session, CIOs of large public and private organizations will provide their thoughts and advice on what a new CIO should know, and some pitfalls to avoid. Their ideas and perspectives will provide valuable information to current and aspiring CIOs.
Moderator: Teri Bennett, Assistant Executive Officer, Information Services Branch, CalPERS, State of California
Ann Barsotti, Agency Information Officer, Business Transportation and Housing Agency, State of California
Mike Nguyen, Chief Information Officer, Department of Health Care Services, State of California
Mark Sunday, Senior Vice President and Chief Information Officer, Global IT Headquarters, Oracle Corporation
12:30 pm Lunch
1:15 pm Lunch Keynote
The New Voice of the CIO - Insights from the Global CIO Study
Leslie Gordon, Vice President, Office of the Chief Information Officer, IBM
In a fast-moving business environment, how can today's Chief Information Officer (CIO) make the biggest impact on behalf of the entire organization? To answer that question, IBM listened to over 2,500 CIOs worldwide. These one-hour, face-to-face conversations, along with our statistical and financial analyses, made clearer the changing demands on CIOs. Not content to be known only as consummate IT experts or perpetual seekers of savings, CIOs are redefining their role. It's no surprise that CIOs must reconcile seemingly opposing mindsets. But our findings revealed ways they can be more effective in this everyday balancing act. We found successful CIOs actually blend three pairs of roles. These roles seem contradictory, but they are actually complementary. To characterize each role, we have coined a term that describes its dominant quality. At any given time, a CIO is:
• An Insightful Visionary and an Able Pragmatist;
• A Savvy Value Creator and a Relentless Cost Cutter; and
• A Collaborative Business Leader and an Inspiring IT Manager.
This presentation will highlight this "new voice of the CIO".
2:15 pm Afternoon Break and Refreshments
2:45 pm Concurrent Sessions
Leading Consolidations: How Our Business Partners Do It
A trend throughout all levels of government is to consolidate and centralize technology functions. Over the last ten years, state government has experienced a number of consolidations and major program shifts in order to better serve Californians. This consolidation ranges from centralizing server support within an agency or department, to consolidating data centers within state government. This trend may be new to government, but it is not new to our business partners. They too have experienced consolidations and centralization efforts.
In this session, you will hear from an elected official and some of our state government executives who have supported or led business centralization and consolidation efforts. You will hear about the goals they want to accomplish, how they have dealt with recent changes in their business operations, how they measure success, and what they have learned as a result of these efforts. These valuable lessons from our business partners will assist us as technology professionals as we, too, move forward with our consolidation and centralization efforts.
Moderator: Anna Brannen, Chief Information Officer, Board of Equalization, State of California
Mark Crase, Senior Director for Strategic Planning and Initiatives, Office of the Chancellor, California State University
Marisa S. Duek, Associate Secretary, Fiscal Policy, Labor and Workforce Agency, State of California
Honorable Bill Leonard, Board Member, 2nd District, Board of Equalization, State of California
David Maxwell-Jolly, Director, Department of Health Care Services, State of California
The New World Order: Leading in the Matrix
Morpheus: I imagine that right now, you're feeling a bit like Alice. Hmm? Tumbling down the rabbit hole?
Neo: You could say that.
The Matrix, 1999
Technology leaders in California are being challenged to lead and motivate staff members from a variety of organizations. Leading in this environment, with little direct authority, is one of the most challenging. Yet, when done properly, it can yield highly motivated, highly productive teams. What do you need to know to lead in this environment? How is it unique? This session will address these issues and give you strategies for overcoming the complexities of managing in a matrix environment.
Moderator: Amos Auringer, Executive Partner, Gartner Inc.
Diane M. Bryant, Vice President and Chief Information Officer, Intel Corporation
Dana Crews, Executive Director of Human Resources, AT&T
Chris Cruz, Agency Information Officer, Department of Food and Agriculture, State of California
Karen Johnson, Chief Deputy Director, Department of Health Care Services, State of California
Joseph A. Panora, Agency Information Officer, Department of Corrections and Rehabilitation, State of California
Workforce Management: How Do You Motivate and Manage Staff in Tough Times?
Even in the midst of layoffs, furloughs and budget slashing, there is still work to be done. Constituents rely on government in the hard times perhaps more than ever. The challenge for leaders is to motivate their teams in the midst of the turmoil. In this timely session, you will hear about some proven tools and techniques to motivate your team, learn how to apply these in your environment and hear from front line managers on what has - and has not - worked for them.
Moderator: Greg Kiefer, President and CEO, Kiefer Consulting
Kathy Darling, Personnel Management Consultant, Department of Personnel Administration, State of California
Carol Ong, Chief, Consulting Services Division, State Personnel Board, State of California
Breck Marshall, Partner, Accenture
4:15 pm Executive Reception
Network with your colleagues and discuss technology solutions with the event sponsors.
Tuesday, February 23
7:30 am Registration and Morning Refreshments
8:30 am Welcome and Opening Remarks
Andrew Armani, Deputy Secretary, State and Consumer Services Agency, State of California
8:45 am Opening Keynote
Leadership Secrets from The Perfect Storm: 7 Steps to Making the Right Decision Every Time
Capt. Larry Brudnicki, Coast Guard Captain from "The Perfect Storm"
Against the backdrop of the "The Perfect Storm," this keynote provides the perfect balance between inspiration and application. The audience will see the 7 Steps in action along with examples of the courage, leadership and teamwork that are necessary to triumph in our uncertain business climate. Through practical lessons learned from his experiences, the audience acquires powerful tools to make correct decisions even in the most difficult circumstances.
9:45 am Morning Break
10:00 am General Session
Super Size Me, Clash of the Titans and Other Lessons from the Private Sector
Peter Doolan, Chief Technology Officer, Public Sector, Oracle Corporation
Oracle has acquired more than 54 companies in the past 6 years including their most recent acquisition, Sun Microsystems. Each company brought with it a unique culture, a complete suite of information technology tools and infrastructure, and employees who were nervous about the changes in their lives and workplace.
With humor and candor, Peter Doolan will talk about how Oracle has addressed the challenges of creating one company from many of combining email accounts, data centers and teams into a cohesive unit. The lessons about what worked - and what hasn't - are sure to help California government leaders as they go through many of the same challenges.
11:00 am Break and Refreshments
11:30 am Concurrent Sessions
The Strategic Plan - Putting it in Action
IT Strategic Planning can be like a puzzle, you have a piece, but it is only a piece of the overall department or agency plan that has to create a clear picture for your department and constituent stakeholders. Planning is increasingly important as we try to map merging technologies, consolidation, and smaller budgets to the overall business objectives of our government leaders. We can't force our plans on our business users; but instead it must compliment the business objectives. This must be done collaboratively, sometimes with compromise, but also with a clear vision of the technology puzzle being pieced together.
Moderator: Gregg Wyant, Chief Technology Officer, General Manager, Strategy, Architecture, and Innovation, Intel Corporation
Teri Bennett, Assistant Executive Officer, Information Services Branch, CalPERS, State of California
Christie Borchin, Chief Information Officer, Department of Insurance, State of California
Bernard Soriano, Chief Information Officer, Department of Motor Vehicles, State of California
Mark Testoni, President, SAP Public Services
Risk/Benefit Decision Making
Executives are called upon to make dozens of decisions each day. Some are simple and straight-forward. Others are complex, with a wide range of risks and benefits - technical, organizational, political, financial, and even personal. This session will explore how to weigh these risks and benefits, and optimize decisions.
Clark Kelso, Federal Receiver, California Prison Receivership
Don't Let Information Security Stifle Your IT Innovation
Innovation is important for all organizations and in today's economic climate, it's a critical differentiator - innovate or die. Innovation is also important in government as we search for new ways to create efficiencies, consolidate our IT footprint, and save scarce funding dollars. The challenge is to be innovative without compromising security or unnecessarily increasing the risks to your organization or customers.
Innovation that compromises security can result in risks that have a profound impact on stakeholders and citizens. So while the innovation-security pendulum is difficult to balance, it's important to remind ourselves that business doesn't exist to support information security but rather information security is the price we pay to operate our business securely. Join us in a lively discussion as our expert panel focuses on the importance of building security into the innovation and decision making process - not to say "No," but to say "let's figure out how."
Moderator: Christopher Ipsen, Chief Information Security Officer, State of Nevada
John Heimann, Senior Director, Global Product Security Group, Oracle
Tom Jarrett, Government Business Development, LexisNexis, and former Secretary of Technology and Chief Information Officer for the State of Deleware
Mischel Kwon, Vice President, Public Sector Security Solutions, Worldwide Professional Services, RSA, The Security Division of EMC Corporation
Kyle Miller, Chief Information Security Officer, Department of Health and Human Services, State of Oregon
12:30 pm Lunch
1:15 pm Lunch Keynote
Off Balance on Purpose
Dan Thurmon, Author and Peak Performance Coach
Life is an off balance proposition. Achieving balance - a perfect symmetry - is an unrealistic objective. You will never get there! Life is in constant motion, and priorities and resources change all the time. That's why we need to embrace and initiate off balance moments in order to successfully engage life in all its aspects. In this dynamic keynote address, Dan Thurmon uses highly visual and creative means to demonstrate that "off balance" is how we learn, grow, excel and fully experience what is happening around us. It's tough out there right now. The question is: Are you thrown off balance in response to your world or are you off balance on purpose?
2:15 pm Afternoon Break and Refreshments
2:45 pm Concurrent Sessions
Portfolio Prioritization in Tough Times
Once the IT strategic plan is embedded into the overall planning of your organization, you can be certain that priorities will change. Whether it is economic, resource, or legislative, we know that every plan will require review and reshuffling of the priorities. Rather than just throwing the plan away, how can you be creative in keeping the end in mind, while dealing with the unintended consequences of change?
Moderator: Peter Doolan, Chief Technology Officer, Public Sector, Oracle
Teri Bennett, Assistant Executive Officer, Information Technology Services Branch, CalPERS, State of California
Jerry Becker, Chief Information Officer, San Joaquin County, State of California
Loni Kao Stark, Group Manager, WW Government, Adobe Systems, Inc.
Gregg Wyant, General Manager, Strategy, Architecture and Innovation, Intel
You Have a Seat at the Table. Now What?
For years, forward-thinking CIOs have worked to become part of the senior leadership team. In this strong leadership role, the CIO can help an organization transform – become more efficient, connect with citizens, provide services in new and innovative ways. As CIOs in California government move into this leadership role, many are asking, "Now what?" In this roundtable discussion, leaders from the public and private sector will explore what it means to be a part of the executive team, including how to change from a technologist to a strategist, how to help define the strategic goals of the organization, and what a CIO can contribute to the executive team. Come participate in this discussion about what CIOs must do to earn - and keep - a seat at the table.
Moderator: Karen Ruiz, Chief Information Officer, Department of Social Services, State of California
Tom Jarrett, Government Business Development, LexisNexis, and former Secretary of Technology and Chief Information Officer for the State of Deleware
Randi Levin, General Manager and Chief Technology Officer, City of Los Angeles
Gerry Wethington, Vice President, Homeland Security, Justice & Public Safety Programs, Global Public Sector, Unisys Corporation and former State Chief Information Officer for Missouri
Harnessing the Power of Social Media and Web 2.0 in Government
We are witnessing an incredible rate of adoption for social media. It took 38 years for radio to reach an audience of 50 million. In 9 months, Facebook had an audience of 100 million. Social media and related technologies offer an unprecedented potential for government and government agencies to engage and collaborate with citizens. Governments are starting to experiment with different models to harness the productivity potential. However, it comes with some privacy and security risks that need to be managed. Also, the rapid evolution of mobile devices is further fueling this revolution. There is an historic change in the making which deserves discussion and exploration. This expert panel will explore the following topics:
• Opportunities and challenges faced by governments
• Legal, technical, social, lessons from the public and private sectors
• How social media can be used to make government more
transparent and accountable
• How to measure ROI and success
• Case studies of innovation
• Security and privacy risks
Moderator: PK Agarwal, Director, Office of Technology Services, State of California
Anne Lange, Director of Public Sector WW Operations and Media, Cisco
Rob Quigley, New Media Director, Office of the Governor, State of California
Chris Vein, Chief Information Officer, City and County of San Francisco
4:00 pm Reception
Network with your colleagues and discuss technology solutions with the event sponsors
4:30 pm The CIO Academy Awards Program and Reception
The Premier Awards Ceremony for California's Public CIOs
