Registration and Morning Refreshments in the Exhibit Area

Welcome

Governor Spencer J. Cox

Opening Remarks

Alan Fuller, Chief Information Officer, State of Utah

Keynote – Leading the AI Revolution: IT's New Role in Global Public Sector Innovation

AI is reshaping everything and IT leaders in government and public sector organizations stand at a pivotal juncture. Traditionally viewed as reactive and slower to innovate than the private sector, the public sector is now uniquely positioned to take a hands-on stance in AI implementation. To do that, we need to understand how IT departments can anticipate and address business needs proactively. In this whirlwind session, digital transformation and AI expert, Sharon Gai, will take us on a journey around the world. Starting from the bustling streets of Hangzhou to the high-tech healthcare facilities of Tokyo, and finally to the classrooms of New York. Through this session, government leaders will understand the myriad ways AI is redefining society and be equipped with actionable insights, aiding them in harnessing the full potential of AI for the betterment of their communities.

Sharon Gai, Keynote Speaker & Author

Networking Break in the Exhibit Area

Concurrent Sessions

Cybersecurity is a Team Sport: Collaboration is Key to Success

Cyber-attacks are increasing in potency and frequency while becoming more treacherous to navigate each year. State and local governments must form a proactive team, using shared models to fight this fight. Do you have what it takes to work with your peers? This session will explore the resources, funding and partnerships within the State of Utah that can help keep everyone safe.

Reality vs Speculation on AI: Policies and Frameworks

As AI continues to march into the workplace, it has the potential to change government for the better. But what is realistically possible? Ethics, processes, and policies are also key factors in deploying AI to improve public sector operations. What are the potential challenges and risks involved? This session delves into the framework considerations needed for AI utilization in the public domain – ethically and safely.

The IT Workforce of the Future

Workforce challenges in the public sector are not a new issue – but one that has certainly evolved over the last few years. What skills are ACTUALLY needed to have an effective team in 2024? How can we ensure we have the right people in place to align IT initiatives with business strategies? Are there new approaches to examine as we look to retain and upskill our current staff? This session will provide answers to those questions as we strive to build a robust and dynamic workforce.

Bridging the Divide: Advancing Digital Equity for All!

Digital equity and inclusion are not just about connectivity. Access to broadband is but a piece of the puzzle. The issue of equitable use comes into play. What will governments do to create full engagement opportunities for all? How will emerging technologies such as AI support this endeavor? How will we make those technologies accessible to all? This session provides foundational knowledge on how to drive digital equity forward, educate community members in digital literacy and fluency, and looks at the great work that is being done in the state of Utah to improve the equitable use of technology.

Lunch

Utah IT Excellence Awards

Bits and Bytes – State of Utah Technology Legislative Update

Short Break

Please proceed to the concurrent sessions.

Concurrent Sessions

Embracing Data Privacy is the New Normal

Data is everywhere and it is being pressed into service in ways that none of us could have imagined just a few years ago. Such a valuable commodity deserves to be leveraged to its fullest benefit. How will you use data to serve your constituents while still maintaining privacy? This session discusses ways to overcome the challenges inherent in pushing for greater data privacy.

Low-Code, No-Code, and You

Are low-code and no-code the future of application development? Most say yes. Without a doubt, low-code and no-code tools are playing increasingly important roles in speeding up the delivery of applications. But the landscape is complex. There are pros and cons to each approach, depending on the scope of the project, customization requirements, and capabilities within your organization. This session takes a look at which approach(es) might be best suited to your needs.

Telling a Good Story to Get What You Need

IT is front and center in virtually everything that government does. Success – and survival – depends on being adept at winning friends and influencing people. Not just your immediate colleagues and direct reports, but upper leadership, budget directors, legislators, and service providers. Does your team understand why you are making changes? Do you create compelling narratives that motivate decision makers to support your initiatives? This session dives into the vital subject of communication and why it must be the cornerstone of your role as an IT leader.

Digital Delivery of Government Services: The Citizen Portal

The Citizen Portal Project in Utah is set to bring revolutionary change in the way citizens interact with government and access services. What are some of the early lessons learned with this project? What can we expect with the project’s future launch? Join this conversation to hear from those who are spearheading this project and are working on the next steps.

Exclusive Briefing for Industry Partners

Hosted by: Alan Fuller, Chief Information Officer, State of Utah

Networking Break in the Exhibit Area

General Session – The State of AI in GovTech: Exploring the Future

Presented by the Center for Public Sector AI, this keynote presentation delves into the present status of Artificial Intelligence in the GovTech sector, offering a detailed examination of AI's applications within state and local governments. We will explore AI's potential future paths in GovTech, highlighting emerging trends and discussing how technology and policy leaders can prepare for AI's impact on service delivery. We will address starting points for AI implementation, stressing the importance of collaboration, ethical considerations, and equitable technology access. This forward-looking talk will equip attendees with a thorough understanding of AI's trajectory in GovTech, providing practical insights to effectively leverage AI for public sector innovation and advancement.

Networking Reception in the Exhibit Area

Network with your colleagues and discuss technology solutions with the event exhibitors.

End of Conference

Conference times, agenda, and speakers are subject to change.