Registration and Breakfast

Welcome and Introductions

Dustin Haisler, President, e.Republic

Teri Takai, Chief Programs Officer, Center for Digital Government (CDG)

Jason Snyder, Secretary of Services & Technology, CIO, Commonwealth of Massachusetts

Santiago “Santi” Garces, CIO, City of Boston, Massachusetts

AI in Action: Moving from Pilot to Reality

This session will provide a unique opportunity to share diverse real-world AI deployment stories, insights, challenges, and best practices from agencies nationwide. Led by our hosts, we will hear about what is happening at the Commonwealth of Massachusetts and the City of Boston. This real-world update will include how AI is changing the technology conversation with their Governor and Mayor—moving beyond operational benefits to economic development opportunities. The discussion will then open to the room to share lessons learned as we move from pilots to production.

Moderator: Teri Takai, Chief Programs Officer, CDG

Santiago “Santi” Garces, CIO, City of Boston, Massachusetts

Jason Snyder, Secretary of Services & Technology, CIO, Commonwealth of Massachusetts

Break

Operationalizing AI: From Procurement to Governance

State and local governments have been proactive in developing policies, procedures, and guidelines for the transparent, ethical, and secure use of AI in their technology portfolios. As AI is deployed—ranging from gen AI tools in office productivity to AI embedded in existing software and new innovations—the next challenge is operationalization. Current guidelines will be tested during procurement of AI-enabled capabilities, including procurement processes and vendor accountability. CIOs will be challenged with overseeing rapidly evolving models and technologies. IT organizations must also adopt standards and structures to meet these demands. This session will explore AI’s broader impact across the IT fabric of government.

Moderator: Dustin Haisler, President, e.Republic

Break

The People Side of AI: How Must Organizations Plan

There is plenty of discussion around how AI will threaten current jobs and responsibilities. The real question is what the AI-enabled organization of the future will look like. Roles and responsibilities will shift as employees harness AI to improve productivity and efficiency. Critical skills will evolve to enable organizations to best leverage AI in day-to-day processes. Government will look to IT leadership to define new titles and skills, not only in IT but across departments. All of this will require change management to ensure a smooth transition as organizations try to move as quickly as the technology itself.

Moderator: Teri Takai, Chief Programs Officer, CDG

Lunch

Preparing for the AI Infrastructure of the Future

The rapid evolution of AI is driving changes in enterprise architecture and introducing new technologies and challenges. We will explore the next wave in AI—the deployment of Gen AI—which demands stronger data organization and governance. As we prepare data, agentic AI will soon follow, stressing compute power in existing data centers, cloud environments, and edge computing. This session will look ahead at what’s coming and how to plan for migration.

Speaker: Dustin Haisler, President, eRepublic

The Next Frontier of AI In Government 2026 and Beyond

Now is the time to pull out the crystal ball and predict AI’s impact on the future of government. We’ve discussed deployment, governance, workforce, and technology. This session explores how AI will reshape citizen services to deliver the seamless experience long envisioned. How will Governors, Mayors, and County Executives respond? Will legislative bodies help or hinder progress? Will stronger partnerships form among government, education, and the private sector? Which agencies will lead? Will funding be available? Now is the time to shape government in 2026 and beyond.

Moderator: Teri Takai, Chief Programs Officer, CDG

Break

Open Forum: What Did We Learn and What is Missing in the AI Conversation?

With the fast pace of change, it’s impossible to cover everything in one day. This closing session will offer a chance to reflect on what we’ve learned and brainstorm gaps in today’s discussion. It will also explore emerging priorities in AI. This open, wide-ranging conversation will address what comes next and what still needs to be covered as AI becomes increasingly essential to how government operates.

Facilitators: Dustin Haisler, President, e.Republic and Teri Takai, Chief Programs Officer, CDG

Summit Adjourns