The California Public Sector CIO Academy is the premier leadership event for California’s senior level technology executives with the intent to improve their management and business skills and to develop the IT leaders of the future. The purpose of this invitation-only event is to foster discussion and dialogue on what it means to be a successful CIO in the public sector and how to use Information Technology as a strategic tool for managers, executives and policy makers. This event is a one-of-a-kind opportunity for government and industry executives to collaborate and address the most important policy, management and leadership issues surrounding the future of digital government and the role of the public-sector CIO.
Topics Include:
Wednesday, March 1 |
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7:30 am Pacific |
Registration and Morning RefreshmentsMagnolia Room |
8:30 am Pacific |
Opening RemarksCamellia/Gardenia RoomAmy Tong, Director and State Chief Information Officer, California Department of Technology, State of California |
8:45 am Pacific |
Keynote – Win as One: The 8 Essential Elements of Human SynergyCamellia/Gardenia RoomRobyn Benincasa, World Champion Adventure Racer, 2014 CNN Hero, Full Time Firefighter, New York Times Bestselling Author, 3x Guinness World Record Endurance Kayaker What do the world's most successful teams have in common? – The ability to upgrade their "teamwork" to Human Synergy! Through her 8 Essential Elements of Human Synergy keynote, Eco-Challenge Adventure Racing World Champion and San Diego Firefighter Robyn Benincasa takes your team on a fast-paced multimedia adventure that visually and viscerally imparts the attitude and mindset that allows groups of ordinary people to accomplish truly extraordinary feats together... especially when the stakes are high, the goals are audacious, and constant change is the only thing your team can count on (aside from one another!). Attendees will leave the room buzzing with inspired ideas about how to raise their team to the next level against all odds, both personally and professionally, and take home some simple and easily applied skills that will allow them to create Human Synergy with all of the teammates in their lives. There is an old proverb that says "If you want to go fast, go alone. If you want to go far, go together". But the stories and videos that Robyn shares from the most epic, entertaining and meaningful moments in the sport of Adventure Racing will leave your team with a deep understanding that with true Human Synergy they will go farther AND faster in pursuit of their goals! |
9:45 am Pacific |
Networking BreakMagnolia Room |
10:15 am Pacific |
General Session – Making the Mechanics Work: Working Through Governance RoadblocksCamellia/Gardenia RoomGovernment technology projects have unique and complex stakeholder relationships. As technology moves more deeply into business units these stakeholder relationships become even more complex. The question of “who is responsible for what?” can evolve daily and answering that question requires a solid understanding of organizational governance. This session examines how the concept of governance is evolving. Moderator: Matt Williams, Editor, TechWire Panelists: Chris Cruz, Chief Deputy, Director and Deputy State Chief Information Officer, California Department of Technology, State of California Nick Marquis, Regional Director, SLED West, VMware Zulfikar “Zully” Ramzan, Chief Technology Officer, Dell EMC, RSA Division (@Zulfikar_Ramzan) Amy Tong, Director and State Chief Information Officer, California Department of Technology, State of California |
11:15 am Pacific |
Networking BreakMagnolia Room |
11:30 am Pacific |
Concurrent SessionsEntrepreneurship Thinking – Organizational DevelopmentBataglieriHow can your organization create a culture of innovation that promotes creativity and entrepreneurial spirit? This presentation will give you an overview of entrepreneurial innovation with a focus on the impact of transformational leadership and innovation for both creativity at the individual and organizational level. Learn how you can create a culture of innovation and change the game in your organization to promote freethinking and creative, sustainable value at all levels. Moderate: Bob Nevins, Director, Health and Human Services Strategy and Business Development, Oracle Lea Deesing, Chief Innovation Officer & Executive Director of SmartRiverside, Innovation and Technology Department, City of Riverside Rob Lloyd, Chief Information Officer, City of San José, CA Robert Mayberry, Executive Business Coach, Cybertize Business Systems The Team Behind the Team: Relational Competencies for IT ProfessionalsTofanelliInformation Technology is core to business strategy, innovation, and customer experience. IT professionals partner with every business team in their organization to achieve business outcomes. As IT professionals, we are the team behind every team in our organization. To succeed in this model, we need to accelerate our relational competencies. This panel discusses how relational competencies enable IT professionals build greater trust and mutual commitment to lead innovation and provide digital expertise. Christie Borchin, Deputy Director, Office of Professional Development, California Department of Technology, State of California Subbarao Mupparaju, Chief Information Officer, Department of Financial Information System (FI$Cal), State of California David Pizzo, Account Manager, NetApp Scott Reilly, Account Executive, VMware Rebecca Skarr, Chief Information Officer, Department of General Services, State of California Accelerated Digital Transformation – What is it, Who is Doing it, How can I get Started and Why Accelerate it?CarrAgencies today are undertaking digital transformations; rethinking what citizens value most and creating operating models that take advantage of what’s newly possible with technology to engage users in meaningful ways. The challenge is how to get there and how fast, and how far to go? This session will define digital transformation, share business challenges, goals, and provide real-life use cases from State of CA agencies: FTB, DHCS and CDCR. Come find out what Digital Transformation means to them, how they are tackling it and why they believe it is time for their agencies to move quickly to deliver services and engage their customers/users in a digital manner. Moderators: Gerri Magers, Vice President, Consulting Services, CGI Amy Conrad, Software Lead & Advisor, IBM Speakers: Cathy Cleek, Chief Information Officer, Franchise Tax Board, State of California Jeffery L. Funk, Representative, Department of Corrections and Rehabilitation, State of California Tanya Homman, Chief, Provider Enrollment Division, Department of HealthCare Services, State of California OT to IT Convergence – What’s all the Buzz About?BondiThis breakout session discusses the paradigm shift drive between Information Technology systems primarily used in the Processing of data and Operational Technology systems used for event monitoring of devices and processes commonly used in industrial operations. This session will provide examples of advances in key government agencies; i.e. Transportation, Law Enforcement, Natural Resources, Energy, and Industry. We will also discuss “RISKS” in the areas of cyber security threats seen in critical infrastructures and “WHAT” is coming over the horizon in a 3-year roadmap for network convergence Ted Alben, IoT Practice Lead, Americas, Dimension Data Running IT Like A BusinessBeavisWhen it comes to managing technology, there’s no such thing as business as usual and when it comes to the public sector, there is no such thing as “one size fits all”. The most successful government organizations are able to establish a strong partnership between finance and IT while achieving transparency and value. One way to help accomplish this is to improve the way technology decisions are made in order to optimize costs, quality, and the overall value of IT services. TBM (Technology Business Management) goes beyond software and requires a broader perspective that brings together the right tools and technology with processes that have achieved results and align your technology performance program with organizational business expectations. Dale Jablonsky, Director, Advisory Services, KPMG |
12:30 pm Pacific |
LunchCamellia/Gardenia Room |
1:15 pm Pacific |
Featured Speaker – What Makes a Great CIO?Camellia/Gardenia RoomThere is no doubt that digital technologies are helping to transform government agencies, but how does the CIO become an evangelist for innovation, business needs and technology? What traits make up a great CIO? By bridging the gap between business and technology and implementing business-aligned IT strategies, today’s CIO can create value, navigate business change and optimize investments. Matt Bishop will present specific examples of great CIOs and IT leaders and best practices for shifting from an IT perspective to a business and IT model. Matt Bishop, Partner & US Leader for Technology Enablement, KPMG |
2:15 pm Pacific |
Networking BreakMagnolia Room |
2:30 pm Pacific |
Concurrent SessionsBuilding a Championship Team Through Critical RelationshipsTofanelliThis session will examine how RELATIONSHIP building is key to team success, retention, and recruitment. You’ll leave this session with techniques to improve your teams right away and find out how to be better at using your relationships to a strategic advantage. Insights on how to do this at a small department, large department, a constitutional office, and at an agency level will be explored. Moderator: Barney Gomez, Chief Information Officer, Department of Health Care Services, State of California Marcie Kahbody, Agency Chief Information Officer, State Transportation Agency, State of California Chris Maio, Project Director, California State Payroll System, State Controller’s Office, State of California Ron Robinette, Project Approval Lifecycle Branch Chief, California Department of Technology, State of California The New Meaning of Collaborative AlliancesBataglieriFor decades, IT leaders have chanted the mantra: technical staff and business customers must be integrated to be successful. This session goes way beyond that paradigm, demonstrating how pairing uncommon partners solves real problems. Please enter the T.A.R.D.I.S and join our expert panelists as they travel through time, learn how they crafted unique partnerships and fostered unanticipated success - just like the Doctor Who! Fred Kessler, Manager Data & Government Transparency, State Treasurer's Office, State of California Gretchen Williams, Deputy Agency Information Officer, Health and Human Services Agency, State of California Rami Zakarias, Chief Information Officer, Sacramento County Preparing to Pivot: Leadership Within ChangeCarrAre you faced with increasing workload backlogs, implementing policy changes, and the impact of incremental legacy modernizations? Then you need to be able to quickly and safely “pivot” with data enrichment. Unexpected backlogs happen. Policy and business changes happen constantly. System modernizations also need to be more readily accommodated. How can your organization stabilize itself, predict outcomes and improve flexibility? The answer lies in data enrichment and operational analytics – offering you and your team information about exactly what is happening and the best way to solve these problems quickly and efficiently. By enabling a modern Business Rules Engine with temporal analytics, you can improve the quality of the data that is offered, avoid costly backlogs, and predict any upcoming complications around policy changes. Join us for this informative session as we demonstrate and discuss real-time examples of the use of time-based reasoning that can predict outcomes and helps to simplify reporting. By offering an organization better insights to your data, and understanding how a system behaves, you can improve business responses and create a more efficient and effective reporting structures. Moderator: Dale Jablonsky, Director, Advisory Services, KPMG Rob Lloyd, Chief Information Officer, City of San José, CA Bob Nevins, Director, Health and Human Services Strategy and Business Development, Oracle Ben Rogers, Manager Advisory, Service Operations, KPMG IOT Panel Discussion – We Are All ConnectedBondiThis fun and lively panel discussion will provide a practical view of how the Internet of Things (IOT) is rapidly changing the Consumer, Governmental and Commercial landscapes. Many of us have already come to rely on these systems, but don’t have a full understanding of their capabilities. Join us in understanding how IOT benefits our personal lives, our communities and how we work. Moderators: Kevin Matsuo, Chief Information Officer, Department of Education, State of California George Akiyama, Chief Information Officer, Department of Transportation, State of California Panelists: Ted Alben, IoT Practice Lead, Americas, Dimension Data Brenda Bridges Cruz, Assistant Division Chief, CalPERS Shilpa Kolhatkar, Sr. Business Development Manager, Cisco Systems Gene Soohoo, Acting Chief, Network Operations, Information Technology Infrastructure Division, Department of Transportation, State of California Sean Telles, Manager of Systems Engineering, Public Sector State & Local, ForeScout Technologies |
3:30 pm Pacific |
Networking ReceptionMagnolia Room |
Thursday, March 2 |
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7:45 am Pacific |
Registration and Morning RefreshmentsMagnolia Room |
8:45 am Pacific |
Opening RemarksCamellia/Gardenia Room |
9:00 am Pacific |
Keynote – Technology Disruption in GovernmentCamellia/Gardenia RoomDr. Julia Glidden, General Manager for Global Government, IBM Leaders in government, education and healthcare should view the transformative potential of new technologies and changing demographics as catalysts for growth, translating them into economic and societal value to improve our cities, regions and nations in the years to come. To realize this opportunity, public sector leaders must continue to address the ongoing challenges of the digital era, creating secure digital networks, safeguarding the privacy of citizens and organizations, setting appropriate standards and establishing a suitable regulatory environment. At the same time, public sector leaders must reconsider how they respond to the impacts of the economic changes by facilitating trade and commerce, managing natural resources and developing the workforce skills needed to enable organizations of all sizes to create new value. |
10:00 am Pacific |
Networking BreakMagnolia Room |
10:15 am Pacific |
Featured Speaker - Peak Academy: What Would MacGyver Do?Camellia/Gardenia RoomBrian Elms, Director, Peak Academy and Analytics, City and County of Denver, Colorado In March, CBS announced the reboot of MacGyver. Like the 1980s when the original TV series garnered a large following because of the inventive and resourceful character, today’s challenges mean we could use another MacGyver. The Denver Peak Academy fixes problems by helping public employees become somebody’s MacGyver – helping the City and County of Denver eliminate waste and continuously improve its business processes. Along the way, it has refined its processes by integrating behavioral science and extending its reach to public agencies from across North America. The academy experience is the subject of a new book from the Governing Management Series called Peak Performance. The coauthor, Brian Elms, will explore how to innovate in a resource-deprived environment including; Peak’s approach to process improvement and innovations, innovating without technology, and Peak’s tools and techniques. |
11:15 am Pacific |
Networking BreakMagnolia Room |
11:30 am Pacific |
Concurrent SessionsInnovation – Too Busy with Day to Day Activities, So You Can’t Solve Your Hardest Problems?TofanelliWe live in a highly interactive and fast-paced society, and people are getting more demanding about, well, everything. It’s not easy for government to keep up with the private sector in regard to services and engagement, but it’s far from impossible. We can’t create more hours in the day but we can use the hours we have creatively to solve difficult problems. This session will discuss how to infuse innovation into your staff, teams, and agencies and will provide a how-to DIY road-map for turbocharging your agency’s innovation engine. Host: Josh Nisbet, Director, Government Clients and Markets, Deloitte Speaker: Cathy Cleek, Chief Information Officer, Franchise Tax Board, State of California Bridging the Divide Between Business and ITBataglieriInformation Technology (IT) and business are undeniably interdependent yet, often there exists a perceived gap between technology and business units. Whether it is a difference in perception, strategic plan connections, culture, language, goals, or any combination thereof, the gap impacts the organization as a whole. The gap however is not a vast chasm. It is bridgeable through knowledge, understanding, and cooperation. This panel discussion examines the misperceptions shared by IT and traditional business units and provides direction on how to bridge the gap between business and IT. Jan Ross, Deputy Treasurer, Technology & Innovation, State Treasurer's Office, State of California Estella Simoneau, Chief, Administrative Services, Department of Finance, State of California Sjon Woodlyn, Assistant Deputy Director, Information Systems Division, DMV Transition to Digital Customer DeliveryCarrPanel will provide a discussion on how an organization needs to prepares itself when considering transitioning to digital customer delivery. While many aspects of this preparation will be discussed the panel will focus on overall planning, getting the people ready, procurement change, and technology. Peter Kelly, Chief Deputy Director, Child Welfare Digital Services, Office of Systems Integration, State of California Michele Scoggins, West BU Practice Leader, Organizational Change Management and Business Process Management, CGI Ryan Wong, ITLA Class Manager, Department of Corrections and Rehabilitation, State of California A Connected State. A Sustainable State.BondiHow can you adopt and accelerate the deciphering of increasingly large data and IoT inputs while generating meaningful output for your State? Programmable systems thrive on prescribed scenarios using predictable data, and their rigidity can limit their usefulness when addressing the ambiguity and uncertainty of IoT data. Cognitive systems, however, are not explicitly programmed. Rather, they learn from interactions with people and from experiences with their environment. In doing so, they become able to keep pace with the complexity of the Internet of things, identifying data correlations that would otherwise go unnoticed. This session will talk about practical uses and values of mobile and IoT technologies extended with cognitive computing to help governments and businesses reduce service delivery costs, improve customer experience and gain insight into unmet needs Larry White, Director of IoT for US Government, IBM |
12:30 pm Pacific |
LunchCamellia/Gardenia Room |
1:15 pm Pacific |
General Session – SOS State of California – This is Your Security CallingCamellia/Gardenia RoomHow can CIO’s and CISO’s provide leadership in combatting cybersecurity as a coordinated effort? This session will offer insight into the State’s cybersecurity strategy, the role of the State’s Information Security Office and the role of the California Cyber Security Integration Center (Cal-CSIC) in providing a consolidated, centralized view of the cybersecurity landscape for the State of California, as well as discussion of the revised security audit program. The panel will address current concerns for ransomware, education and training the weakest link in organizations – people, and how security frameworks can work for your organization. Moderator: Chris Cruz, Chief Deputy, Director and Deputy State Chief Information Officer, California Department of Technology, State of California Panelists: Peter Liebert, Chief Information Security Officer and Director, Office of Information Security, California Department of Technology, State of California Scott Horton, Senior Security Strategist, Government/Education (West), AT&T Security Scott Howland, Chief Information Officer, California Highway Patrol Zulfikar “Zully” Ramzan, Chief Technology Officer, Dell EMC, RSA Division (@Zulfikar_Ramzan) Sean Telles, Manager of Systems Engineering, Public Sector State & Local, ForeScout Technologies Colonel Keith Tresh, Commander, Office of Emergency Services, Cybersecurity Integration Center, State of California |
2:15 pm Pacific |
Networking BreakMagnolia Room |
2:30 pm Pacific |
Concurrent SessionsBusiness Chemistry: Using Science to Improve the Art of RelationshipsBataglieriLearn about an innovative approach to understanding differences in your colleagues working styles and how to interpret the behavioral dynamics we encounter in business every day. Get answers to questions such as “My co-worker and I just don’t connect… what should I do?” and “How should I approach that difficult conversation with my employees and/or supervisor?” Expressly designed for use in a business context, Business Chemistry reveals four scientifically based patterns of behavior that provide tremendous insights into how each of us thinks, behaves and works. This session will help you UNDERSTAND YOURSELF, UNDERSTAND OTHERS, and ADAPT YOUR STYLE in order to maximize every interaction, every day. Cinnamon Cook, Manager, Deloitte Julie Quinn, Managing Director, Deloitte Brian Rabe, Senior Manager, Deloitte Cards Against Technology: Translating IT to BusinessTofanelliHow do you create a business-driven IT organization that encourages an enterprise-wide perspective, meets business goals and enhances the awareness of the value of IT? Join us as we highlight three CIOs to get their perspectives to engage in “Cards Against Technology.” Audience members will be encouraged to “throw their cards” to get the opinions of the panel around creating sustainable solutions, avoiding “one off” silos and bridging the gap between business and IT solutions. Moderator: Dale Jablonsky, Director, Advisory Services, KPMG Cathy Cleek, Chief Information Officer, Franchise Tax Board, State of California Fred Gomez, Chief, Operations and Systems Support, Information Technology Infrastructure Division, Department of Transportation, State of California Ron Robinette, Project Approval Lifecycle Branch Chief, California Department of Technology, State of California Transitioning to User-Centered System Design and DeliveryCarrOne of the goals of the California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS) project was to create a system where consumers have the ability to self-serve when looking to enroll in insurance programs. The process to apply for and receive subsidized insurance coverage is by its’ nature complex. As the CalHEERS system matures the project is looking at better ways to put the user at the forefront of changes in the design. Our system integrator has delivered consumer focused self-service applications for several large user centered corporations. By collaborating with them CalHEERS, has the opportunity to implement similar radical disruptive user-centered designs. This session will discuss the best practices applied to the CalHEERS and the benefits of transitioning to a user-centric system. Fei Collier, Program Project Director, Department of Health Care Services, State of California James Duckens, Project Director, CalHEERS, State of California James Gnesda, Associate Director, Accenture Kenzie Haynes, Interaction Design Lead, Fjord Karen Ruiz, Chief Technology Officer and Chief Information Officer, Covered California, State of California Modernizing ProcurementBondiState entities are increasingly utilizing cloud “as-a-service” models and agile methods to deliver government services. Faster, simpler procurement is critical to efficient service delivery. Modern procurement automates and simplifies the purchasing process, saves taxpayer dollars, and ensures fair competition. This panel discusses the State’s modern eProcurement portal, various innovative purchasing methods available to State entities, analytics-based continuous improvement efforts, and the benefits to State business functions and vendor community. Kären Cagle, Chief Information Officer, Department of Social Services, State of California Sarah J. Cering, Manager of Purchasing Authority Management Section, Department of General Services, State of California Crystal Cooper, Vice President, Public Sector for North America Services, Technology Consulting and Integration Solutions, Unisys Kevin Gaines, Digital Services Director, Department of Social Services, State of California Subbarao Mupparaju, Chief Information Officer, Department of Financial Information System (FI$Cal), State of California |
4:00 pm Pacific |
CIO Academy Awards Program and ReceptionCamellia/Gardenia Room |
5:30 pm Pacific |
End of ConferenceConference times, agenda, and speakers are subject to change. |
1230 J Street
Sacramento, CA 95814
(916) 447-1700
George Akiyama
Chief Information Officer
Department of Transportation
State of California
Andrew Armani
Deputy Secretary of Information Technology
Business, Consumer Services and Housing Agency
State of California
Christie Borchin
Deputy Director, Office of Professional Development
Department of Technology
State of California
Brenda Bridges Cruz
Class Manager
Information Technology Leadership Academy (ITLA)
State of California
Karen Cagle
Chief Information Officer, Information Security Director & Deputy Director
Department of Social Services
State of California
Cathy Cleek
Chief Information Officer
Franchise Tax Board
State of California
Chris Cruz
Chief Deputy Director and Deputy State Chief Information Officer
Department of Technology
State of California
Liz Door
Class Representative
Information Technology Leadership Academy (ITLA)
State of California
Trisha Duggan
Class Representative
Information Technology Leadership Academy (ITLA)
State of California
Brenda Fleming
Acting Chief Deputy Director
Board of Equalization
State of California
Tim Garza
Agency Information Technology Director
California Natural Resources Agency
State of California
Barney Gomez
Chief Information Officer
Department of Health Care Services
State of California
Erica Gonzales
Chief, Information Technology Consulting
Department of Finance
State of California
Scott Gregory
Deputy Director, Office of Digital Innovation
California Department of Technology
State of California
Scott Howland
Chief Information Officer
Highway Patrol
State of California
Gulzar Jaggi
Class Representative
Information Technology Leadership Academy (ITLA)
State of California
Karen Johnson
Chief Deputy Executive Director, Operations
Covered California
State of California
Marcie Kahbody
Agency Chief Information Officer
Transportation Agency
State of California
Peter Kelly
Deputy Director, Child Welfare Digital Services
Office of Systems Integration
State of California
Chris Maio
Project Director, California State Payroll System
State Controller's Office
State of California
Kevin Matsuo
Chief Information Officer
Department of Education
State of California
Subbarao Mupparaju
Chief Information Officer and Deputy Director
Financial Information System for California (FI$Cal)
State of California
Russ Nichols
Agency Information Officer
Department of Corrections and Rehabilitation
State of California
George Okamoto
Agency Information Officer
Labor and Workforce Development Agency
State of California
Chris Riesen
Chief Information Officer, Deputy Director
CA Lottery
State of California
Ron Robinette
Project Approval Lifecycle Branch Chief
Department of Technology
State of California
Jan Ross
Chief of Information Technology
State Treasurer's Office
State of California
Karen Ruiz
Chief Information Officer/Chief Technology Officer
Covered California
State of California
Teala Schaff
Director of External Affairs and Communication
Department of Technology
State of California
Lisa Senitte
Agency Information Officer
Department of Veterans Affairs (CalVet)
State of California
Carla Simmons
Chief Information Officer
Office of Emergency Services
State of California
Rebecca Skarr
Chief Information Officer
Department of General Services
State of California
Amy Tong
Director/State Chief Information Officer
Department of Technology
State of California
Gretchen Williams
Deputy Director
Office of Professional Development, California Department of Technology
State of California
Ryan Wong
Class Manager
Information Technology Leadership Academy (ITLA)
State of California
Rami Zakaria
Chief Information Officer
Sacramento County
Mark Charles
Client Manager
CA State Government
Dimension Data
Amy Conrad
Software Leader
IBM
Crystal Cooper
Vice President
Unisys
Katie Curry
Account Manager
ForeScout Technologies
Mark Fellows
Business Development Manager
Oracle
Dale Jablonsky
Director
Advisory Services
KPMG
Tom Keane
Relationship Director
KPMG
Mike Keenan
Technical Sales Manager
AT&T
Chuck Lott
Account Director
DellEMC
Gerri Magers
Vice President
CGI
Steve Nagai
Enterprise Account Manager
NWN
Josh Nisbet
Managing Director
Deloitte
Mark Noriega
Managing Director
Accenture
David Pizzo
Account Manager
NetApp
Scott Reilly
Account Executive
VMware
Ron Speno
Director, Enterprise Sales
Government and Education
Comcast Business
Randy Wong
Client Executive
CA Enterprise - Government, Education, Healthcare
IBM
2018 Sponsorship opportunities are available. For more information, contact:
Heather Earney
Government Technology
Phone: (916) 932-1435
E-mail: heather.earney@govtech.com